- arabic
- brazilian
- bulgarian
- czech
- danish
- dutch
- english
- finnish
- french
- german
- greek
- hungarian
- indonesian
- italian
- japanese
- koreana
- latam
- norwegian
- polish
- portuguese
- romanian
- russian
- schinese
- spanish
- swedish
- tchinese
- thai
- turkish
- ukrainian
- vietnamese
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english |
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Last Updated: July 7,2025
IMPORTANT, PLEASE READ CAREFULLY:
You must review the following terms and conditions prior to accessing or utilising our games, applications, websites, stores, communities, any game-specific site, software systems, customer support, social media channels, and/or any other related services provided by Duoyi or its authorised third-party providers (hereinafter referred to as "Services"), whether as a guest or registered user. This Terms of Service (hereinafter referred to as "Agreement") constitutes a legally binding contract between you (hereinafter referred to as "you" or "User") and Duoyi Hong Kong Interactive Entertainment Limited (hereinafter referred to as "Duoyi", "we”, "us" or "our").
IF YOU DO NOT AGREE TO THIS AGREEMENT, YOU ARE NOT PERMITTED TO ACCESS, INSTALL, COPY, DOWNLOAD, OR USE OUR SERVICES. BY CLICKING "DISAGREE/DECLINE/REFUSE," YOU ACKNOWLEDGE YOUR NON-ACCEPTANCE. YOUR USE OF OUR SERVICES CONSTITUTES YOUR ACKNOWLEDGMENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THE TERMS AND CONDITIONS HEREIN.
1. ACCOUNTS
1.1 Prior to accessing the Services or register our account (hereinafter referred to as "Account"), carefully review the terms of this Agreement to understand your legal rights and obligations with respect to Duoyi and our Services. If you use a third-party account (e.g., Google Play, Apple) to access the Services, you agree to comply with the terms of such third-party providers.
1.2 Your accessing of our Services or registration of our Account constitutes your irrevocable acceptance of this Agreement. If you do not agree, refrain from accessing or utilising our Services.
1.3 We only provide Services to natural persons who have reached the age of 18 or the applicable age of majority in their jurisdiction. By using the Services or registering an Account, you represent and warrant that you have reached the age of majority.
1.4 You warrant that all registration information provided is truthful, accurate, and legally compliant when register our Account. Misrepresentation or use of another person's identity is strictly prohibited. We may retain and use such information in accordance with the Privacy Policy.
1.5 You undertake to protect your Account credentials and maintain their confidentiality. Absent our prior written consent, you shall not transfer your Account as well as any of associated rights/obligations under this Agreement, and shall not share your Account credentials to anyone else.
1.6 You acknowledge and agree that you hold no ownership or proprietary interest in the Account. All rights thereto are and shall perpetually remain our exclusive property.
1.7 After 365 consecutive days of Account inactivity, We reserves the right to delete the inactive Account and related data (including Virtual Currency and Virtual Goods as defined in Clause 6) without prior notice. All rights associated with the deleted Account and data shall terminate immediately upon deletion.
2. SOFTWARE PRODUCT
Thelatest update: April"Software Product" refers collectively and/or as applicable to:
2.1 The Software Product package (if any);
2.2 All contents, components, attachments, software, media, and code provided with this Agreement and delivered via the Website;
2.3 Any images, photographs, artwork, clip art, fonts, or other artistic works ("Art Work");
2.4 Related documentation, including explanatory materials and instructions ("Documentation");
2.5 Upgrades, modified versions, updates, additions, and copies of the Software Product ("Upgrades") licensed by us under this Agreement.
2.6 Our Services may incorporate Cheat Detection software/features. "Cheat Detection" identifies programs/methods that grant unfair competitive advantages ("Cheats").
FAILURE TO INSTALL CHEAT DETECTION SOFTWARE OR DISABLING ITS FEATURES WILL AUTOMATICALLY TERMINATE YOUR LICENSE UNDER THIS AGREEMENT, AND YOU MUST CEASE ACCESSING ALL OUR SERVICES IMMEDIATELY.
By installing, copying, or using the Services, you consent to Cheat Detection's collecting and transmitting data per our Privacy Policy. We may exercise our rights upon detecting Cheats.
3. OWNERSHIP & INTELLECTUAL PROPERTY
3.1 We retain all rights, title, and interest in and to: (i) our software, including but not limited to intellectual property rights such as copyrights in computer software, copyrights in artistic works, trademark rights, and patent rights; and (ii) all information and materials related to us (including but not limited to text, images, audio, video, charts, interface design, layout framework, data, or documents), as well as trade secrets and confidential information. No ownership in any of the foregoing items is transferred to you by virtue of these Terms or our grant of permission to use the Services. The Services and all its related content(including but not limited the content mentioned above), is protected under the laws of Hong Kong SAR and applicable international treaties.
3.2 You acknowledge and agree that your use of our Services does not confer upon you any proprietary rights or interests, including but not limited to in-game rewards, achievements, characters, virtual currency, levels, or any other content. We reserve the right, at our sole discretion and without prior notice, to discontinue providing access to any character data, gameplay progress, game customizations, and other data associated with our Services. Except as otherwise expressly provided in these Terms or where required by applicable law, no obligation to indemnify, compensate, or otherwise remedy shall be incurred by us in connection with such matters.
3.3 You acknowledge and agree that we retain all rights, title, and interest in and to all user-generated contents, and you waive any rights therein under applicable laws and regulations.
3.4 You acknowledge and agree that you shall not reproduce, modify, sublicense, resell, rent, lease, create derivative works of, or otherwise exploit our Services in whole or in part, unless obtaining our prior written consent.
3.5 You acknowledge and agree that: (a) you shall not circumvent, bypass, or tamper with any technological protection measures embedded in the Software; and (b) you shall not remove, alter, obscure, or falsify any copyright notices, trademark legends, patent markings, or other proprietary notices contained within the Services.
4. LIMITED LICENSE
4.1 Subject to your compliance with this Agreement, we hereby grant you a non-exclusive, non-transferable, non-sublicensable, limited license to:
(a) install and execute the Software; and
(b) access and use the Services, solely for personal, non-commercial purposes.
This license explicitly excludes any right to:
(a) commercially exploit the Services or any component thereof (including but not limited to Games, Software, or Content);
(b) create derivative works based on the Services; or
(c) use the Services for any public performance, broadcasting, or competitive activity.
All rights not expressly granted herein are reserved by us and our licensors. Any third-party scripts or code linked to the Services are licensed to you under the terms set by their respective owners, not by us.
4.2 You irrevocably acknowledge and agree that we and/or our licensors retain all right, title, and interest, including but not limited to copyrights, patents, trademarks, trade secrets, and other intellectual property rights, in and to:
(a)the Services and all components thereof;
(b)any derivative works, updates, or modifications thereof; and
(c)all associated content (including without limitation game titles, code, narratives, characters, artwork, audio-visual effects, and operational methods).
No transfer of ownership is implied or effected under this Agreement.
4.3 You covenant to:
(a) comply with all applicable laws and regulations when accessing the Services;
(b) Refrain from:
(i) copying, distributing, or creating derivative works of any Service content;
(ii)publicly displaying, performing, renting, or selling Service content without authorization;
(iii)using robots, spiders, or automated tools to monitor/copy content except for standard search engine indexing;
(iv)framing or mirroring the Services on external platforms without prior written consent; and
(v)reverse engineering, decompiling, or disassembling the Software.
4.4 You may link to our website from your platform, provided that:
(a)Your site does not imply endorsement by or affiliation with us; and
(b)You do not present our content in a false, misleading, or defamatory context.
We reserve the right, at its sole discretion and without liability, to modify, suspend, or discontinue any part of the Services without prior notice.
5. USER-GENERATED CONTENT
5.1 You may submit, upload, transmit, or otherwise provide information, data, software, audio, photos, graphics, videos, tags, usernames, or other materials (collectively, "User-Generated Content" or "UGC") through our Services. Notwithstanding such submission, you retain all intellectual property rights in your UGC to the extent permitted under applicable law.
5.2 You acknowledge and agree that neither we, nor any third party platform provider, on which you access or use within our services, is liable for the User-Generated Content submitted by you and other users. We are under no obligation to pre-screen User-Generated Content submitted by users, but we expressly reserve the right, at our sole discretion, to refuse to publish, edit, or transmit any such content. Notwithstanding the foregoing, we retain the unconditional right to moderate, remove, or block any User-Generated Content for any or no reason, without prior notice. In no event shall we be liable for any failure or delay in removing such content.
5.3 You represent and warrant that your UGC: (a) complies with all applicable laws and regulations in Hong Kong SAR and your jurisdiction; (b) does not infringe third-party's intellectual property rights (copyrights, trademarks, patents), privacy rights or publicity rights; (c) contains no defamatory, obscene, or unlawful material.
5.4 You represent and warrant that your UGC is non-confidential and non-proprietary. You acknowledge and agree hereby grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable, fully transferable license to use, reproduce, modify, adapt, translate, distribute, publicly perform, publicly display, create derivative works of, and commercially exploit such UGC in any media format and through any distribution channel. This license grant, and the above waiver of any applicable moral rights, survives any termination of this License.
5.5 To the extent any rights in UGC cannot be licensed or transferred under applicable law, you irrevocably waive enforcement of such rights against us, and you covenant not to assert any claims, fees, or compensation demands related thereto.
5.6 If you encounter offensive or inappropriate content posted by other users, you may contact us through the contact information disclosed in these Terms. You acknowledge and agree that the party responsible for such content shall be the user who posted it, and we shall not be liable for the posting, deletion, or any other actions related to such content under any circumstances.
6. VIRTUAL CURRENCY AND VIRTUAL ITEMS
6.1 You may use real-world fiat currency to acquire a limited, personal, non-transferable, non-sublicensable, revocable license to purchase and access Vitual Items within our services. For the purposes of this Agreement, "Virtual Items" shall mean: (a) Virtual currency (including but not limited to game coins), which may be exchanged for other virtual items within our Services; (b) In-game virtual objects, content or functionalities (including without limitation game characters, resources and equipment); and (c) Other digital goods or services. You expressly acknowledge and agree that all Virtual Items are licensed, not sold, to you. We retain all right, title and interest in and to the Virtual Currency and Virtual Items, including all intellectual property rights therein.
6.2 You acknowledge that all Virtual Currency and Virtual Items purchased or otherwise obtained through the Services are non-exchangeable, they shall never be redeemed for fiat currency, goods or services with monetary value.
6.3 You acknowledge that all Virtual Currency and Virtual Items purchased or otherwise obtained through the Services are non-transferable, except as expressly permitted by the Services or required by mandatory laws and regulations of Hong Kong SAR. You shall not, under any circumstances, transfer, sell, gift, exchange, barter, lease, sublicense, rent, commercially exploit, or otherwise dispose of any Virtual Currency or Virtual Items outside our Services, whether for real-world value or otherwise, unless such actions are:(a) integrated as an in-game functionality provided by us; or (b) mandated under the applicable laws and regulations of Hong Kong SAR.
6.4 We reserve the right to modify, manage, control and terminate Virtual Currency and Virtual Items at our sole discretion. You acknowledge and agree that we may implement operational measures that materially affect the perceived value or effective purchase price of Virtual Currency and Virtual Items. Such measures may be executed at any time and shall not constitute a breach of this Agreement. We shall not be liable to you or any third party for exercising the rights mentioned above.
6.5 By submitting valid and current payment information to us or our designated Payment Processor, you expressly represent, warrant, and covenant that: (a) you are the authorized user of the Payment Method(s) specified; and (b) you irrevocably authorize us to initiate payment processing, including but not limited to charging the full transaction amount to such Payment Method(s).
6.6 Given the intangible nature of the Services, which entails no transaction involving physical goods, you acknowledge and agree that refunds will not be available to you under any circumstances, except where required by mandatory laws and regulations of Hong Kong SAR.
7. INAPPROPRIATE USER BEHAVIORS
7.1 You are solely responsible for your conduct and communications on or in connection with our Services. We encourage all users to access and use the Services in a healthy, lawful, and civilized manner. You shall not engage in, and are strictly prohibited from:
(a) impersonating or falsely claiming to be an employee, representative, or affiliate of us;
(b) disseminating false, deceptive, or misleading information;
(c) transmitting harmful or prohibited content:
(i) uploading, posting, transmitting, or disseminating any content that is unlawful, defamatory, obscene, vulgar, harassing, hateful, threatening, or otherwise objectionable;
(ii) uploading, posting, transmitting, or disseminating any content that contains or links to illegal websites, promotes illegal activities (including the purchase or use of illicit drugs), or constitutes unsolicited commercial communications("spam") or unauthorized advertising;
(iii) uploading, posting, transmitting, or disseminating any viruses, malware, spyware, Trojan horses, worms, or any other malicious code or harmful software components (including unauthorized plug-ins or programs designed to modify the Services);
(iv)uploading, posting, transmitting, or disseminating any information that violates public order, religious beliefs, social morality, or cultural customs of any group, including but not limited to content promoting discrimination, hatred, or violence;
(d) targeting any other user with abusive conduct, attacks, threats, or insults.
(e) using vulgar expressions, coarse language, or engaging in abusive behavior or verbal harassment towards us, our affiliates, or other users;
(f) utilizing any unapproved payment methods;
(g) developing, distributing, or using cheating programs, malicious software (e.g., bots, scripts, Trojans), or exploiting game vulnerabilities to gain unfair advantages;
(h) disclosing, furnishing, or disseminating any non-public information of us or other users (e.g., trade secrets, unreleased game content, personal data) to third parties without prior written authorization;
(I) any other conduct or language that may damage our reputation.
7.2 We reserves the right (but has no obligation) to investigate, mediate, or intervene in disputes arising between users at our reasonable discretion. If you reasonably believe your legitimate rights have been infringed by another user through the Services, We may, upon your formal request and to the extent permitted by law, provide limited assistance by supplying relevant transaction records or behavioral logs to facilitate your legal claims.
7.3 Where we reasonably determine that a user has violated this Agreement or engaged in inappropriate conduct, we may, upon prior notice to the user (unless exigent circumstances exist), take one or more of the following actions:
(a) issue warnings;
(b) restrict communication functions (including but not limited to chat, team-up);
(c) suspend, restrict or terminate user's access to the services temporarily or permanently;
(d) block account login access;
(e) remove service-related content or files.
We retain the exclusive right to interpret the scope of prohibited conduct and determine appropriate remedial measures based on the factual circumstances of each case.
7.4 If you materially breach this Agreement or engage in any conduct that, in our sole and absolute discretion, constitutes abuse, or violation of our community standards, or otherwise inappropriate or objectionable behavior affecting any user group, we shall be entitled to immediately and without prior notice:
(i) suspend, restrict or terminate your access to the Services temporarily or permanently;
(ii) block your Account;
(iii) terminate this Agreement effective immediately.
8. PERSONAL DATA PROTECTION
Respecting and protecting user's personal data and privacy is one of our fundamental principles. Our Privacy Policy governs the collection, use and protection of your personal data. We may update the Privacy Policy at any time, and your continued use of the Services constitutes acceptance of such changes.
9. DISCLAIMER & LIABILITY LIMITATION
9.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, LICENSEES, OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF OR IN CONNECTION WITH: (A) THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT; OR (B) THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9.2 IN ANY EVENT, THE AGGREGATE LIABILITY OF US AND OUR AFFILIATES UNDER THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS AND EXCLUSIONS REGARDING DAMAGES APPLY EVEN IF ANY REMEDY PROVIDED BY US FAILS TO PROVIDE ADEQUATE COMPENSATION.
9.3 ANY CLAIM ARISING FROM OR RELATED TO THIS AGREEMENT AND/OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIMANT FIRST BECOMES AWARE OF THE CAUSE OF ACTION OR SUCH CAUSE OF ACTION IS ACCRUED (WHICHEVER IS EARLIER). FAILURE TO COMMENCE SUCH ACTION WITHIN SUCH PERIOD SHALL CONSTITUTE AN ABSOLUTE BAR TO THE CLAIM.
9.4 NOTHING HEREIN SHALL LIMIT OR EXCLUDE LIABILITY WHERE PROHIBITED BY LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS OR LIMITATIONS OF LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
10. AGREEMENT MODIFICATIONS
We reserve the right to amend, update, or replace this Agreement (each an "Updated Agreement") from time to time to reflect changes in the Services, applicable laws, regulations, or operational practices. The then-current version of this Agreement will be superseded and cease to be effective immediately upon the effective date of any such Updated Agreement. The Updated Agreement shall not have retroactive effect. Your continued access to and use of the Service following the posting or notification of any Updated Agreement constitutes your irrevocable acceptance of, and agreement to be bound by, the Updated Agreement.
11. TERMINATION
11.1 Without prejudice to any other rights and remedies available to Duoyi under applicable law or this Agreement, we may terminate this Agreement immediately and without prior notice upon your material breach of any term, condition, or incorporated policy herein. You may terminate this Agreement at any time by permanently uninstalling and deleting our application from all devices in your possession or control, and ceasing all use of our Services.
11.2 Upon any termination:
(a) All licenses granted to you hereunder shall cease forthwith;
(b) You must irrevocably delete or destroy all copies of our Services and related materials in your possession or control.
11.3 Notwithstanding the termination or expiration of this Agreement, all obligations incurred by you prior to such termination or expiration shall survive and remain enforceable. All of our rights and any licenses granted to us hereunder (if applicable) shall continue in full force and effect notwithstanding such termination.
11.4 We further reserve the exclusive right, exercisable at our absolute discretion, to block any user's access to our services, content, websites, or webpages, whether in whole or in part, without incurring liability for such actions.
12. GOVERNING LAW & DISPUTE RESOLUTION & SEVERABILITY
12.1 Any dispute, controversy, difference or claim arising out of or relating to this Terms, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The law of this arbitration clause shall be Hong Kong law. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be three. The arbitration proceedings shall be conducted in English or Chinese.
12.2 All disputes arising from this Agreement or your use of the Services shall be resolved solely on an individual basis, and neither party may participate in a class, representative, or consolidated action ("Class Action") unless such procedural form is expressly mandated by applicable laws and regulations.
12.3 Should any provision of these Terms be adjudged by a court of competent jurisdiction to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed severed herefrom and shall not affect the validity, legality, or enforceability of the remaining provisions. The surviving provisions shall remain in full force and effect. Class action waivers are non-severable – no class arbitration without our written consent.
13. CONTACT INFORMATION
If you have any question about this Agreement, please contact us by [email protected], You can also write to the following address:
Duoyi Hong Kong Interactive Entertainment Limited
Room 1911, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong.
Last Updated: July 7,2022
IMPORTANT, PLEASE READ CAREFULLY:
You should read the2025
Welcome!We, Duoyi Hong Kong Interactive Entertainment Limited (hereinafter referred to as "we", "us" or "our"), operate the Duoyi Game(s) and related official websites, software systems, customer support, social media channels, communities, and any other online services provided by Duoyi, including through authorized third parties (collectively, the "Services"). To provide the Services, we collect and process your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.
SHOULD YOU DISAGREE WITH OUR PROCESSING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS PRIVACY POLICY, YOU SHOULD REFRAIN FROM PROVIDING YOUR PERSONAL DATA AND DISCONTINUE USE OF THE SERVICES IMMEDIATELY. YOUR ACCESS TO THE SERVICES CONSTITUTES YOUR ACCEPTANCE OF THE PROCESSING ACTIVITIES DESCRIBED HEREIN.
We may periodically update this Privacy Policy. We encourage you to review this policy regularly to stay informed of any changes. Your continued use of the Services following the effective date of revised termsand conditions before accessing or using the Duoyi Game(s),constitutes acceptance of those revisions.
For inquiries or concerns, please contact ouronline website, any game-specific site, software systems, customer support, social media, community channels and/or any other online services provided by Duoyi and any of our authorized third party (collectively the "Duoyi Services"), whether as a guest or a registered user. This terms of service (“Agreement”) is a legal agreement between you(“you” or “User”) and Duoyi (Hong Kong) Interactive entertainment Limited.
IF YOU DO NOT AGREE TO THIS AGREEMENT, YOU MAY NOT ACCESS, INSTALL, COPY, DOWNLOAD OR USE THE DUOYI SERVICES. IF YOU DO NOT AGREE, CLICK "DISAGREE/DECLINE." YOU AGREE THAT YOUR USE OF THE DUOYI SERVICES ACKNOWLEDGES THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.
1. ACCOUNTS
1.1 Please read the terms of this Agreement carefully before using the Services or opening a Duoyi account ("Account") so that you as the User are aware of your legal rights and obligations with respect to Duoyi and the Services.
1.2 by using the services or opening an account, you signify your irrevocable acceptance of this Agreement. if you do not agree to this Agreement, please do not use our services.
1.3 if you are younger than 18 years old or the relevant "age of majority" where you live, you must get permission from a parent or legal guardian to open an account and that parent or legal guardian must agree to this Agreement. if you do not know whether you have reached the "age of majority" where you live, or do not understand this section, please do not create an account until you have asked your parent or legal guardian for help. if you are the parent or legal guardian of a minor who is creating an account, you must accept this Agreement on the minor's behalf and you will be responsible for all use of the account or services, including purchases or other transactions made by the minor in connection with the services, whether the minor's account is now open or created later and whether or not the minor is supervised by you during such purchase or other use of the services.
1.4 You agree that you will make necessary efforts to protect your account information and keep it confidential. You agree that you may not transfer your account as well as any of your rights or obligations under this Agreement to anyone else or share your account information with others without our prior consent.
2. SOFTWARE PRODUCT
The Software Product, as used in this Agreement, means, collectively and/or as applicable:
2.1 The Software Product package (if any);
2.2 Any and all contents, components, attachments, software, media, and code with which this Agreement is provided and delivered via the Web Site;
2.3 Any and all images, photographs, art, art work, clip art, fonts or other artistic works (the "Art Work");
2.4 Related explanatory written materials and instructions, and any other possible documentation related thereto ("Documentation"); and
2.5 Upgrades, modified versions, updates, additions and copies of the Software Product (the "Upgrades"), if any, licensed to by Duoyi under this Agreement.
2.6 Please note the software of Duoyi Game(s) may contain Cheat Detection software or features. "Cheat Detection" means functionality intended to identify Cheats. "Cheats" means programs, methods, processes or other programs with software or hardware on any formats that may give users an unfair competitive advantage within Duoyi Game(s).
IF YOU DO NOT AGREE TO INSTALL THE CHEAT DETECTION SOFTWARE OR AT ANY TIME REMOVE OR DISABLE THE CHEAT DETECTION FEATURES, ALONE OR MAKE COMBINATION WITH DUOYI GAME(S), THE LICENSE GRANTED TO YOU UNDER THIS AGREEMENT AUTOMATICALLY TERMINATES AND YOU MAY IMMEDIATELY STOP ACCESSING TO ANY OF THE DUOYI SERVICES.
Please note that the Duoyi Game(s) with the Cheat Detection software therein may collect and transmit details about your Account, gameplay, and any potentially unauthorized programs and processes, subject to our Privacy Policy. In the event that Cheats are identified, you agree that Duoyi may exercise part or all of its rights hereunder. You confirm that, by installing, copying, running or otherwise using the Duoyi Game(s), you agree to be bound by this Agreement.
3. OWNERSHIP
3.1 Our Services and Duoyi Content are protected by copyright, trademark, and other laws of People's Republic of China and foreign countries.
3.2 Except as expressly provided in this Agreement, Duoyi and our licensors exclusively own all right, title and interest in and to the Services and Duoyi Content,including all associated intellectual property rights, including any patents, copyrights, trademarks, service marks, trade names, database rights, domain name rights, applications for any of the foregoing, moral rights and trade secret rights ("Intellectual Property Rights").
3.3 Duoyi will exclusively own all right, title and interest in and to any Customizations and you hereby waive any and all rights you may have in any Customizations under copyright law or otherwise. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying our Services or Duoyi Content.
4. LIMITED LICENSE
4.1 Duoyi grants you a non-exclusive, non-transferable limited right and license to install the Software and to access and/or use the Services, subject to the terms and conditions of this Agreement and for personal use only. This license does not allow you to make any commercial use or any derivative use of the Services (including without limitation any of its individual elements, including but not limited to the Games, Software or Content). All rights not expressly granted by Duoyi under this Agreement are hereby reserved by Duoyi. Any third-party scripts or code, linked to or referenced from the Services, are licensed to you by the third parties that own such scripts or code, not by Duoyi.
4.2 You acknowledge and agree that all title, ownership rights and intellectual property rights connected with the Services (including but not limited to any derivative works, titles, computer code, objects, themes, characters, character names, stories, dialogues, catch phrases, locations, concepts, artwork, graphics, animation, sounds, musical compositions, audio-visual effects, text, screen displays, methods of operation, moral rights, “applets” incorporated in the Services, and any related documentation) are the property of Duoyi and where applicable, third party proprietors identified in the Services.
4.3 By using or accessing the Services you agree to comply with the copyright, trademark, service mark, and all other applicable laws that protect the Services and its Content. You agree not to copy, distribute, republish, transmit, publicly display, publicly perform, modify, adapt, rent, sell, or create derivative works of any portion of the Services or its Content. You also may not, without our prior written consent, mirror or frame any part or whole of the Services on any other server or as part of any other website. In addition, you agree that you will not use any robot, spider or any other automatic device or manual process to monitor or copy our Content, without our prior written consent (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this website).
4.4 You are welcome to link to the Site from your website, provided that your website does not imply any endorsement by or association with Duoyi. You acknowledge that Duoyi may, in its sole discretion andData Protection Officer at any time, discontinue providing any part of the Services without notice.
5. USER-GENERATED CONTENT
5.1 The Software Product may allow you to create user-generated content, including but not limited to postings, screenshots, user generated artwork, or other content that can be viewed by others (“User-Generated Content”). You agree that neither Duoyi, nor any first party platform provider, on which you access and/or use the Software Product, is liable for User-Generated Content that is provided by others. Duoyi has no duty to pre-screen User- Generated Content, but Duoyi has the right to refuse to post, edit, or deliver submitted User- Generated Content. Duoyi reserves the right to remove User-Generated Content for any reason, but Duoyi is not responsible for any failure or delay in removing such material. Duoyi reserves the right to block any user’s access to any content, website or webpage that Duoyi provides in our sole discretion.
5.2 You represent that you have the right to post any User-Generated Content which you post to and/or in relation to the Software Product, and that such content, or its use by us as contemplated by this Agreement, does not violate this Agreement, applicable law, or the intellectual property rights of others. In exchange for use of the Software Product, you hereby grant Duoyi and/or the platform manufacturer upon which you access and/or use the Software Platform, a non-exclusive, royalty-free, perpetual, irrevocable, fully transferable and sub- licensable worldwide right and license to use your contributions including but not limited to the rights to reproduce, distribute, adapt, modify, create derivative works from, perform, display, publish, broadcast, transmit, or otherwise communicate to the public in all media now known or hereafter devised, for any purpose, without any further notice or compensation to you. You hereby waive and relinquish any claim based upon "moral rights" (as that term is commonly understood) or any rights of attribution or integrity in connection with content submitted to us hereunder. This license grant, and the above waiver of any applicable moral rights, survives any termination of this License.
6. IN-GAME CURRENCY AND GOODS
6.1 The Duoyi Services may include an opportunity for you to purchase virtual, in-game currency ("Virtual Currency") with real money. The Duoyi Services may also include the purchase of virtual, in-game digital items ("Virtual Goods") with real money or Virtual Currency. You acknowledge that Virtual Currency and Virtual Goods shall never be redeemed for real money or any item with monetary value. You understand that both Virtual Currency and Virtual Goods are licensed, not sold, to you under this Agreement and Duoyi reserves and retains all right, title, interest or otherwise, in and to the Virtual Goods and Virtual Currency.
6.2 Your purchase of Virtual Currency and/or Virtual Goods is non-exchangeable and non-transferable, except otherwise granted by laws of your country. Except inside the Duoyi Game(s), you may not transfer, sell, gift, exchange, trade, lease, sublicense, rent or otherwise use Virtual Currency or Virtual Goods.
6.3 Duoyi reserves the right to modify, manage, control or eliminate Virtual Currency and/or Virtual Goods in its sole discretion. You acknowledge and agree that Duoyi may engage in actions that may impact the perceived value or purchase price, if applicable, of Virtual Currency or Virtual Goods at any time, except as otherwise required by applicable laws.
6.4 When you provide payment information to Duoyi or its authorized processor, you represent that you are an authorized user of any payment method specified by you, and you authorize Duoyi to charge such payment method for the full amount of the purchase transaction.
6.5 You agree that due to the special nature of online game services, there is no physical goods transaction, and your purchasing experience comes from online game services provided by the game manufacturer. Therefore, refund is not applicable unless the Game operation is terminated.
7. INAPPROPRIATE USER BEHAVIORS
7.1 Duoyi holds you accountable for your own behaviors and languages, encourages you to play Duoyi Game(s) in a healthy and civilized manner, and strictly prohibits you from any improper or objectionable behaviors. You are prohibited from, in any way, claiming as our employees or disseminating false information either to Duoyi or third-parties, spreading vulgar information, posting illegal websites, spam advertisements or any information or materials involving drugs or otherwise attacking, threatening or insulting towards a portion or all of the users. Any dissemination of plugins, Trojan horse programs, or any other kind of viruses is also strictly prohibited.
7.2 You are prohibited from engaging in, directly or indirectly:
7.2.1 vulgar expressions, coarse language, abusive behavior, verbal harassment, either towards Duoyi or other users;
7.2.2 use of any unapproved payment methods;
7.2.3 use of cheating programs or other malicious game programs;
7.2.4 dissemination of information or materials that violate popular customs, religious beliefs, habits or social morality of a portion or group of the public;
7.2.5 disclose, furnish, disseminate or otherwise make any of our or other users’ un-public information available to third-parties; and/or
7.2.6 any other inappropriate behaviors or languages that may damage the reputation of Duoyi.
7.3 We reserve the right, but are not obligated, to attention or be involved in disputes between users. Depending on the relevant situation, Duoyi may take action, including but not limited to, sending a warning, blocking communications, suspending, off-lining, banning or terminating your Account temporarily or permanently, blocking login, deleting game files or otherwise take actions in our sole discretion. We reserve and maintain the final rights to interpret and take actions according to relevant circumstances of your inappropriate behaviors. If your rights are violated by other users, we will assist you in providing the necessary materials to defend your rights.
7.4 If you breach this Agreement or upon any user behavior whatsoever which is, in our sole discretion, an abuse and/or in violation of the spirit of the Duoyi Game(s) or otherwise inappropriate or objectionable to a portion or group of the public, we shall be entitled to, without prior notice, suspend your access to the Duoyi Services for an indefinite period of time, block your Account, terminate your access to our services, and/or terminate this Agreement immediately without prior notice.
8. PROTECTION OF PERSONAL INFORMATION
All the information collected from you is subject to Local Laws and Duoyi shall try its best efforts to protect your provided information. Subject to any applicable laws and regulations, user has the right to request modification or deletion of your personal information after passing our review process in a required proper manner. Please see Duoyi’s Privacy Policy for more information regarding to the collection and use of your information.
9. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DUOYI, ITS AFFILIATES OR LICENSEES, BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF DUOYI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, DUOYI'S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE PRODUCT; PROVIDED HOWEVER, IF YOU HAVE ENTERED INTO A SUPPORT SERVICES AGREEMENT, DUOYI'S ENTIRE LIABILITY REGARDING SUPPORT SERVICES SHALL BE GOVERNED BY THE TERMS OF THAT AGREEMENT. NOTWITHSTANDING THE FOREGOING, SOME COUNTRIES, STEATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY AS STATED ABOVE, SO THE ABOVE TERMS MAY NOT APPLY TO YOU. INSTEAD, IN SUCH JURISDICTIONS, THE FOREGOING EXCLUSIONS AND LIMITATIONS WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY THE LAWS OF SUCH JURISDICTIONS.
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DUOYI, ITS AFFILIATES OR LICENSEES, BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF DUOYI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, DUOYI'S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS EULA SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE PRODUCT; PROVIDED HOWEVER, IF YOU HAVE ENTERED INTO A SUPPORT SERVICES AGREEMENT, DUOYI'S ENTIRE LIABILITY REGARDING SUPPORT SERVICES SHALL BE GOVERNED BY THE TERMS OF THAT AGREEMENT. NOTWITHSTANDING THE FOREGOING, SOME COUNTRIES, STEATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY AS STATED ABOVE, SO THE ABOVE TERMS MAY NOT APPLY TO YOU. INSTEAD, IN SUCH JURISDICTIONS, THE FOREGOING EXCLUSIONS AND LIMITATIONS WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY THE LAWS OF SUCH JURISDICTIONS.
11. CHANGES TO THE AGREEMENT
Duoyi may replace this Agreement with new versions (each a "New Agreement") over time as the Game and the law evolve. This Agreement will terminate immediately upon the introduction of a New Agreement. The New Agreement will not be applied retroactively. Your continued use of the Software Product and play of the Game after a modification of this Agreement will be deemed as your acceptance of any modified terms.
12. Termination
12.1 Without limiting any other rights of Duoyi, this Agreement will terminate automatically without prior notice if you fail to comply with any term or condition of this Agreement or any agreements or policies referred herein. You may also terminate this Agreement by deleting the Duoyi Game(s) from all devices on which you’ve installed and immediately stop your uses of the Duoyi Services. Upon any termination, you shall no longer exercise any of the rights granted to you and you must destroy all copies of the Duoyi Game(s) in your possession.
12.2 Despite the termination/expiration of this Agreement, your obligations accumulated prior to the termination/expiration shall still be fulfilled by you. Also, all the rights and interests of Duoyi and the authorization (if any) granted to Duoyi shall still remain in effect and survive the termination of this Agreement.
13. CONTROLLING LAW AND SEVERABILITY
Any dispute, controversy, difference or claim arising out of or relating to this Agreement, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The law of this arbitration clause shall be Hong Kong law. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be three. The arbitration proceedings shall be conducted in Chinese. If for any reason a court of competent jurisdiction finds any provision, or portion thereof, to be unenforceable, the remainder of this Agreement shall continue in full force and effect.
14. CONTACT INFORMATION
If you have any questions about this Agreement or the Game, please contact us at [email protected][email protected].
1.WHAT PERSONAL DATA DO WE COLLECT FROM YOU?
1.1 Data You Provide With Us
To access and utilise the Services, you may, where required or applicable, voluntarily provide certain categories of Personal Data to us, including but not limited to:
1.1.1 Contact information (e.g. email address).
1.1.2 Account information (e.g. Account ID, registered username, password, age, gender, geographical location, and profile photograph).
1.1.3 Character information (e.g. character name and profile picture. Please be reminded that such information may be disclosed to other users during the provision of the Services and may be accessible to your connections or the public via third-party services).
1.1.4 Billing and transactional information (e.g. billing/delivery address, payment card or financial account details, and records of purchases and transactions. Please be reminded that payments processed through third-party merchant services are governed by the respective provider's privacy policy, accessible).
1.1.5 Communications with us (e.g. content of emails, chat logs, and other correspondence submitted to our support channels. Such data is retained for service optimisation and compliance with legal obligations).
1.2 Data We Collect
We automatically collect the following categories of Personal Data when you access and utilise the Services, strictly limited to what is necessary for service functionality, security, and legal compliance:
1.2.1 Location information (approximate geographic location derived from IP address, cellular tower ID (Cell-ID), and Wi-Fi access points).
1.2.2 Device, network and technical information
(a) Device attributes: Name, brand, model, version, type, operating system, system properties, resolution, settings;
(b) Technical identifiers: MAC address, IMEI, Android ID, IDFA, IDFV, OpenUDID, GUID, IMSI, OAID, VAID, AAID, UUID, CAID, device serial number;
(c) Network data: IP address, network type, carrier, ICCID, local network status;
(d) Connectivity details: Wi-Fi status/parameters, BSSID (router MAC address), SSID (access point name);
(e) Hardware specifications: CPU type/architecture, GPU information;
(f) System metrics: Time zone, software versions, active processes, input method list;
(g) Location-related signals: IP-based approximate location, GPS data (subject to explicit consent), nearby Wi-Fi access points, Bluetooth beacons, cell tower IDs (Cell-ID);
(h) Device sensors: accelerometer, gyroscope, gravity sensor, rotation vector, magnetometer, linear accelerometer, ambient light sensor, proximity sensor;
(i) Game session logs: Match records, item transactions, social interactions;
(j) Access logs: Login timestamps, IP geolocation;
(k) Error diagnostics: Crash reports, exception traces.
1.2.3 Gameplay information (data related to how you play and actions you take in our games, including game version, game authentication tokens, character appearance and attributes, progression and results, virtual assets, currencies, and items, tasks and rewards, social connections, chat logs, crash/error logs, gameplay screen capture, sensor data).
1.2.4 When you access and utilise our Services through your mobile device, we may explicitly request your consent prior to collecting data from microphone, camera, and external storage.
1.3 Data Collected From Third-parties
We may receive certain categories of Personal Data from third-party platforms or service providers, strictly limited to what is necessary for service functionality and contingent upon your explicit authorization.
1.3.1 Social media and gameplay platform account information: When you choose to bind, connect, or log in with your third-party account on our Services (such as your access to our Services via Google Play or Apple), we may be authorised to collect these data, which may include your platform account ID, username, profile picture, email address, activities or contact list associated with that account, specifically depending on the third party.
1.3.2 Payment information: Where you utilize third-party payment processors (e.g., PayPal, AlipayHK), we receive and retain: Hashed transaction identifier, country/region from which your payment originated, and transaction details
Please note that we may combine and update the personal data we collect with the third-parties so as to conduct market analysis for service optimization.
1.4 Cookies
When you access our Services, we may use Cookies, Web Beacons and/or other similar technologies (hereinafter collectively referred to as cookies). Cookies are small text files stored by the browser(s) on your desktop computer or mobile device. Most web browsers automatically accept cookies, but you can usually modify browser settings to decline cookies. If you choose to decline cookies, you may not be able to access certain Services and may experience technical problems receiving current information from the cookie-disabled services.
Please note that our Services may contain Cheating Detection software/features. "Cheat Detection" identifies programs/methods that grant unfair competitive advantages. Cheating Detection software/features may collect and transmit the information about your account, gameplay data and detailed information of any program not authorized by us. If you refuse to install, or delete/prohibit the Cheating Detection software, the rights granted to you herein will be terminated automatically, please cease accessing our Services immediately.
When you use any third-party plugins that interact with our Services, please note that they may be subject to their respective privacy policies.
2.HOW DO WE USE YOUR PERSONAL DATA?
Our primary purpose for processing your personal data is to provide, secure, and enhance our Services. Specifically, we process data for the following lawful bases and purposes:
2.1 To operate, provide the Services to you:
2.1.1 Create Account;
2.1.2 Allow you to access our Services;
2.1.3 Operate the Services;
2.1.4 Verify and confirm payments;
2.1.5 Provide and deliver products and services that you request;
2.1.6 Send service-related communications to you.
2.2 To improve and optimize the Services
2.2.1 Update and develop the Services;
2.2.2 Manage and update your Account;
2.2.3 Develop and improve your experience;
2.2.4 Respond to your comments and questions and provide support to you;
2.2.5 To improve the stability and functionality of our website.
2.3 To secure the Services
2.3.1 Analyze and monitor the use of the Services and its social features;
2.3.2 Moderate and monitor chats;
2.3.3 Prevent cheating, crime, or fraud;
2.3.4 Take action against fraudulent or misbehaving users;
2.3.5 Pass your information to agencies or organizations in charge of crime and fraud prevention and repression.
2.4. To analyze, research, and test
In all of the above cases and purposes, we may use analytic tools, which may include third-party's analytic tools, to carry out research, surveys, and analysis, to create reports for use, to track potential problems of the Services or to test out new game features and content.
2.5. To obtain your consent
With your consent, we may process personal data for additional purposes.
3.SHARING PERSONAL DATA WITH THIRD PARTIES
We do not sell your personal data. We do not disclose your personal data to independent third parties without your explicit knowledge and consent, except in the following circumstances expressly stated in this Privacy Policy:
3.1 We may share your personal data with our affiliates (including parent companies, subsidiaries, joint ventures, and entities under common control) to facilitate unified service delivery and account management. In such cases, we contractually require affiliates to adhere to this Privacy Policy and implement equivalent data protection measures.
3.2 To enhance service functionality and user experience, we may engage authorized partners for advertising, payment processing, analytics, marketing, social media integration, and personalized services. We may disclose specific personal data to these partners, limited to: Device information, Installed applications list, Network information. All partners are bound by strict data processing agreements prohibiting independent use of your data beyond contracted purposes.
3.3 In the event of mergers, acquisitions, asset transfers, or similar transactions where personal data is transferred, we will:(a) ensure the transferee assumes compliance with this Privacy Policy; or (b) require re-obtainment of your consent if the transferee cannot comply. You will receive prior notification of such transfers.
3.4 We may disclose personal data to public authorities when: (a) required by applicable laws, regulations, court orders, subpoenas, or search warrants; (b) necessary to combat fraud, financial crimes, or cyberattacks; (c) essential to protect user safety, defend legal rights, or enforce our Terms of Service. Disclosures will be proportionate to legal requirements.
3.5 We reserve the right to disclose personal data where necessary to: (a) Investigate and defend against third-party claims or allegations; (b) prevent unauthorized access, data breaches, or service integrity compromises; (c) protect the rights, property, or safety of our users, the public, or us.
4.INTERNATIONAL DATA TRANSFERS
Our servers, service providers, affiliates and subsidiaries, and partners are located in various countries around the world. Your personal data may be transferred to, and processed in, these countries, which may be different from the territory in which you reside. These countries may have data protection laws that are different from those of your jurisdiction (and, in some cases, may not be as protective).
We are committed to processing data in compliance with applicable data protection laws and to implementing appropriate security measures to protect your information no matter where it is stored. We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.
Unfortunately, although we have implemented and maintained reasonable measures to protect your personal information, the transmission of information via the internet is not completely secure. In the event of a security incident such as a personal data breach, we will initiate an emergency plan to prevent the magnification of the security incident, and will notify you via push notifications, announcements, etc.
You may exercise your rights regarding cross-border transfers, including requesting the details of safeguards or withdrawing consent (where applicable), by contacting our Data Protection Officer at [email protected].
5.DATA RETENTION
5.1 We retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy, including but not limited: (a) performing our contractual obligations towards you; (b) complying with legal obligations (e.g., taxation, accounting, or auditing requirements under applicable laws and regulations); (c) protecting against cheating, fraud, or security incidents.
5.2 Data retention shall adhere strictly to the principle of data minimisation and shall not exceed the minimum duration required to achieve the processing purposes. We do not keep your data for longer than is necessary unless we are required to do so under law.
5.3 Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
6.THIRD PARTY WEBSITES OR APPLICATIONS
During your use of our Services, you may encounter links directing you to third-party websites or applications not operated or controlled by us (e.g., external pages accessed via in-game advertisements). These third-party platforms may independently collect and process your personal data and, in some cases, share information about your activities on their platforms with us. We assume no responsibility for the content, privacy practices, or your experiences with these third-party platforms. You access these platforms entirely at your own risk and hereby release us from any liability arising from third-party conduct. We strongly advise you to review the Privacy Policies of any third-party platforms to understand their data processing practices.
7.HOW WE PROTECT YOUR PERSONAL DATA
We implement comprehensive administrative, technical and physical safeguards designed to protect your personal data against unauthorised access, disclosure or loss. Notwithstanding these measures, no data security system can be guaranteed as absolutely secure. Accordingly, we do not warrant that our security infrastructure is absolutely safe, and you should not expect that your personal data will remain immune to security incidents at all times. For security purposes, passwords stored in our systems are encrypted, but we strongly advise you to adopt reasonable precautions to safeguard your personal data when using our Services, including without limitation to:
(a) regularly updating account passwords;
(b) utilising complex alphanumeric passwords;
(c) employing secure browser environments; and
(d) implementing supplementary protective measures.
8.YOUR RIGHTS
8.1 Right to Access your Personal Data
You have the right to access to your personal data or request a copy of your personal information.
8.2 Right to Correct Your Personal Data
You have the right to correct or update your personal information where it's inaccurate or incomplete.
8.3 Other rights - deletion, objection, and withdrawal
You have the right to have your personal data deleted, object to how we use or share your personal data, and restrict how we use or share your personal data. You can always withdraw your consent.
8.4 If you have questions about data protection or any requests for resolving issues with your personal data, we encourage you to contact us by [email protected]. We will respond to all requests within a reasonable time frame. Please note that we reserve the right to charge you a reasonable fee for complying with a data access request and we may not accommadate a request to change or delete data if we believe the change or deletion would violate any law or legal requirement or negatively impact the data's accuracy.
9.INFORMATION FOR PARENTS & GUARDIANS
We only provide Services to natural persons who have reached the age of 18 or the applicable age of majority in your jurisdiction. We do not knowingly collect personal data from children or minors under the age of 18 (or the applicable age of majority in your jurisdiction). As parents or guardians, if you think that your child is using our Services that processes their personal information without your consent, please contact our Data Protection Officer at [email protected].
For the purpose of this section, "child" or "children" means a minor who is under the age of digital consent required by local applicable law. (For example, the age of digital consent in the UK is 13.)
10.UPDATE OF THE PRIVACY POLICY
Thelatest update: May 17,2022
Welcome to use [Duoyi Game(s)] (hereinafter referred to as “the software” or “the service”)! In order to provide the software and service for you, [Duoyi (Hong Kong)Privacy Policy may be updated from time to time. We will obtain your consent again. Please review and pay attention to this Privacy Policy.
11.HOW TO CONTACT US
If you have any question about the privacy policy, please contact us by [email protected]. You can also write to the following address:
Duoyi Hong Kong Interactive EntertainmentLimited] (hereinafter referred to as “we”, “us”, “our”) needs to collect some of your private information. This Privacy Policy interprets how our software and service collects, uses and discloses your information. This Privacy Policy shall not apply to any third party software or service.
Please don’t provide your personal information and do stop using our service if you disagree on our treatment of your information according to the terms of this agreement. Your access to the software or service shall be deemed that you agree on our treatment of your information in the way as described herein. We shall have the right to revise the terms of the Privacy Policy when the software is updated. You may review the revised version of the Privacy Policy in the software.
You understand and agree that if you continue to use the software after the date when the terms of the Privacy Policy are modified, we will consider your use as your acceptance of the modified terms.
Please contact us by the email stated below if you have any question or concern.
1.What Information Do We Collect from You?
(1) The information you provide for us
i. Personal information: When you create or change your personal account and set the data of your personal account, we’ll collect the information you upload, including the pictures, age, sex, geographic information displayed on the page of your account and other personal information to be added to and displayed in the service.
ii. The information you provide through our products: We’ll collect and store the content you send, receive and share when using the service. Such content includes any information about you that you choose to include, including but not limited to: your email (when you choose to provide it for us), the information you publish, exchange or reply on the message board, in the forum or chatting area and any feedback you give us. The content also includes the files and links you upload to the service, including the files you establish and share with us and other users in our service as well as the pictures and sound recordings you upload.
iii. The content you provide via our website: We’ll also collect the content you submit to our website, including our social media or social network website (such as our Facebook, Google Play page). For example, we’ll collect the content you provide for us when you provide feedback or participate in any of our interactive functions such as the activities or events of questionnaire, competition and promotion.
iv. Payment information: We’ll collect some payment and bill information when you buy some paid service. You may also provide the payment information we collect through secure payment treatment service such as detailed information of the payment card.
v. The information generated and displayed when you use game service. When you communicate with other users of the game, you may also provide or generate information (such as chatting records and content of your chatting).
(2) The information we collect
i. Data about your account, game progress and any data you may use to the software, such as your game data and your interaction with other users on or through our service.
ii. Your internet protocol (IP) address.
iii. Data about your equipment such as your equipment ID, equipment name, equipment type, operating system, advertisement AD, MAC address, IMEI, CPU, language and browser type.
iv. General location data.
(3) Data we collect from third parties
i. The data we receive if you link any third party tool to our service (such as your access to our service via Facebook, Twitter, Game Center, Google Play or Apple).
ii. Payment data: Such as the payment mode data verifying and confirming your payment.
Please note that we may combine the personal data we collect with the third party contractor and update such data so as to update your data to conduct market analysis and/or improve our service.
(4) Cookies
We or our third party partners may collect and use your information through cookies and web beacons (hereinafter collectively referred to as cookies) and store such information as log information for the purpose of providing you with individualized user experience and service. We’ll strictly request our third party partners to observe relevant regulations herein.
You may choose to allow the installation of such cookies and then prohibit them. However, our service may fail to operate in the way of design if you refuse to install or prohibit such cookies.
Please note that our software may contain cheating detection software or function. The purpose of “cheating detection” is to identify cheating behaviors to prevent bringing unfair competitive advantages to our users which may affect the service experience. The function may collect and transmit the information about your account, game data and detailed information of any program not authorized by us. If you refuse to install the cheating detection software or function or delete or prohibit such function alone anytime, the permit granted to you herein will be terminated automatically.
When you use any third party plugins likely to be used by users or interact with it on our service, such as any small part, sharing button and/or log-on mechanism of third party media, such functions may include social plugin from Google and Facebook, Twitter or other platforms (if any). Please note that it may be bound by their respective privacy policies.
Unless you choose to provide data to us voluntarily, we won’t collect any data about your personal identity such as your name, address, telephone number, fax and email. You acknowledge that if you choose to submit any personal data, your submission will be bound by the Privacy Policy and you will be deemed to accept all the terms herein.
2.How Do We Use Your Information?
(1) Our main purpose to use your information is to provide and improve service. Please continue to read to know about the reasons why we use your information in more details:
i. To operate and upgrade the software and service and provide you with the present and new functions;
ii. To improve and set the software and service in an individualized manner;
iii. To maintain, test, monitor and improve the quality and operation level of the software;
iv. To provide support for you and handle your complaints and/or opinions in a timely manner;
v. To take corresponding measures when you have any dispute in relation to use of the software;
vi. To observe any law and regulation currently in effect, legal procedure or enforceable government requirement.
(2) If any new purpose for treating your information appears, we’ll make corresponding revision to the Privacy Policy to inform you that we’ll start to treat the information in relation to such purpose.
3.Sharing Information with Third Parties
We won’t share any personal information we collect from you unless in the following situations:
(1)If required by law to disclose your information, we may share your information with the law enforcement authority, other related authority or third party as needed (for example, to find, prevent or otherwise settle the issues concerning cheating, security or technology; to respond to claims or satisfy any legal procedures, summons or government requirements; to protect the rights, property or personal safety of our users and their cooperation partners or the public).
(2)If we undertake any business transformation such as combination, acquisition or merger by another company, change the control right, reorganize or sell all or part of our assets, your information will be included in the asset transfer.
(3)We may share your information with certain third parties (including but not limited to search engines, content suppliers, advertisement networks and platforms) that provide related service (such as advertisement, marketing, analysis, content and search) for the software. We’ll take appropriate measures to ensure that the user’s identity won’t be identified when such information is disclosed and we’ll request such third parties: (i) to ensure security of the data,(ii) not to use such data to any other purpose than providing service for us,and (iii) to use the data according to the data protection law currently in effect and the Privacy Policy.
Please contact us by the email stated below if you hope to delete any personal information we share with any third party. We’ll try our best to inform the third party to delete related personal information, but we don’t promise such information will be deleted definitely.
(4)We may also share personal information with our subsidiaries, affiliated companies and parent company, provided that they must observe the data protection law currently in effect and the Privacy Policy when using such information.
4.Data Retention
We will keep your data only for as long as your account is active or only for as needed to provide you the game services unless deleted in accordance with your request or as otherwise required by law. The locations of servers for the game services include:
(1) the United States;
(2) Japan;
(3) Germany;
(4) Singapore;
(5)Limited
Room 1911, Lee Garden One, 33 Hysan Avenue, Causeway Bay, HongKong;
(6) Brazil; and
(7) Australia.
You acknowledge and agree that your data will be processed on our servers which may not be located in your country of residence and can be accessed by our support, engineering and/or our affiliates around the world. No matter where our servers are located, we will make great efforts to take the appropriate safeguards to guarantee your rights in conformity with this Privacy Policy and any applicable laws.
5.Time Limit for Us to Use Your Personal Information
Generally we’ll keep your personal information in the time limit necessary for you to perform the contract between us and you as well as the legal obligations. If you suspend the permit or definitely cancel the permit for us to collect, use and disclose your personal information, we (and any third party in cooperation with us) will stop all such use immediately. In such case you may request us to delete your personal information and close your account.
However, some data may still be stored for a period of time to perform legal obligations (taxation, accounting, auditing) or to maintain security and data backup setting and prevent cheating or other malicious behaviors.
6.Third Party Websites or Applications
You may click the links in our service to visit other websites or applications not operated by us. For instance, you may enter a website or application beyond our control if you click the advertisement on our service. Such third party website or software may ask for or collect information (including your personal information) from you independently and provide us with the information about your activity on such website or software in some cases. We assume no responsibility for you to use or be unable to use such third party website or software. You explicitly relieve us of any responsibility arising from your use of such third party website or software. We suggest that you should refer to the privacy policies of all the third party websites or software you visit.
7.How We Protect Your Personal Information
We take safety measures including administrative, technical and physical measures to protect your personal information from any unauthorized access and disclosure. However, there isn’t a single system that is absolutely safe. Therefore, we don’t promise (and you should never expect) that your personal information will be safe all along despite the measures we take to protect your information.
we strongly urge you to take every possible precaution to protect your personal data when using our services, including but not limited to changing your passwords from time to time, not reflecting your real name or other personal data in registration, using a combination of letters and numbers when creating passwords, using a secure browser and/or taking other possible security measures. Please note that for security reasons, we store passwords in encrypted form.
Please be aware that advertisers or websites with links to and/or from our websites may collect personal data about you and this Privacy Policy does not apply to, and cannot control the activities of, those other advertisers or websites. We highly recommend that you read the privacy policy of such third-party websites which you may be directed to before providing any personal data.
8.Your Rights
(1) Right to Know About Personal Information Collected, Disclosed, or Sold
You have the right to access your personal data that we hold about you, i.e. the right to require free of charge, (i) information whether your personal data is collected, used, disclosed, or sold, (ii) categories of your personal data which has been collected, (iii) categories of sources from which your personal data is collected, (iv) business or commercial purpose for collecting or selling your personal data (if any), (v) disclosure of sale of your personal data (if any). You can also exercise the right to access your personal data through the privacy dashboard. According to our reasonable and unilateral judgement, if your verifiable request affects or will affect the rights or freedom of other users or is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee (taking into account the administrative costs arising therefrom) or refuse to act on the request.
(2) Right to Rectify
If we process your personal data, we shall endeavor to ensure by implementing suitable measures that your personal data is accurate and up-to-date for the purposes for which it was collected. If your personal data is inaccurate or incomplete, you have the right to obtain rectification of your inaccurate personal data without undue delay according to Article 16 of the GDPR and you can modify the information you provided via the privacy dashboard.
(3) Right to Request Deletion of Personal Information
You have the right to obtain deletion of your personal data. You acknowledge and agree that as a result of deleting your Account, you will lose access to game related services, including the Account, subscriptions and game-related information linked to such Account and lose the possibility to access other services through the Account.
(4) Right to Object
When our processing of your personal data is based on legitimate interests according to Article 6(1)(f) of the GDPR or any other applicable laws in your country of residence, you have the right to object to our processing. If you object, we will no longer process your personal data unless there are compelling and prevailing legitimate grounds of processing as described in Article 21 of the GDPR or any other applicable laws in your country of residence; in particular, if the data is necessary for the establishment, exercise or defense of legal claims. You also have the right to lodge a complaint at a supervisory authority.
(5) Right to Restrict Processing
You have the right to restrict the processing of your personal data under the conditions set out in Article 18 of the GDPR or any other applicable laws in your country of residence.
(6) Right to Personal Data Portability
You have the right to receive your personal data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller under the conditions set out in Article 20 of the GDPR or any other applicable laws in your country of residence.
9.Privacy Policy for Children
The service we provide is not applicable for children under the age of 13 or other minimum age specified in laws and regulations of your country currently in effect (“the minimum age”). No one younger than the minimum age shall use the service. Therefore, we strongly suggest that the parents should tell their children not to provide personal data externally without prior consent of the parents. We don’t want to collect the personal data of children younger than the minimum age. Notwithstanding, we will take all possible useful measures to delete the corresponding data if we find to have collected such data. Please contact us by the email stated below if you think we have possibly collected any information from the children younger than the minimum age.
10.Update of the Privacy Policy
The Privacy Policy may be subject to revision from time to time. We’ll publish the revised content to the Privacy Policy and any other place as we think fit when revise the Privacy Policy. Please refer to the Privacy Policy anytime and pay close attention to it.
11.How to Contact Us
If you have any question about the service or privacy policy or you wish to get the previous version of the text, please contact us by [[email protected]].Kong.
TERMS OF SERVICE
Last Updated: July 7,2025
IMPORTANT, PLEASE READ CAREFULLY:
You must review the following terms and conditions prior to accessing or utilising our games, applications, websites, stores, communities, any game-specific site, software systems, customer support, social media channels, and/or any other related services provided by Duoyi or its authorised third-party providers (hereinafter referred to as "Services"), whether as a guest or registered user. This Terms of Service (hereinafter referred to as "Agreement") constitutes a legally binding contract between you (hereinafter referred to as "you" or "User") and Duoyi Hong Kong Interactive Entertainment Limited (hereinafter referred to as "Duoyi", "we”, "us" or "our").
IF YOU DO NOT AGREE TO THIS AGREEMENT, YOU ARE NOT PERMITTED TO ACCESS, INSTALL, COPY, DOWNLOAD, OR USE OUR SERVICES. BY CLICKING "DISAGREE/DECLINE/REFUSE," YOU ACKNOWLEDGE YOUR NON-ACCEPTANCE. YOUR USE OF OUR SERVICES CONSTITUTES YOUR ACKNOWLEDGMENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THE TERMS AND CONDITIONS HEREIN.
1. ACCOUNTS
1.1 Prior to accessing the Services or register our account (hereinafter referred to as "Account"), carefully review the terms of this Agreement to understand your legal rights and obligations with respect to Duoyi and our Services. If you use a third-party account (e.g., Google Play, Apple) to access the Services, you agree to comply with the terms of such third-party providers.
1.2 Your accessing of our Services or registration of our Account constitutes your irrevocable acceptance of this Agreement. If you do not agree, refrain from accessing or utilising our Services.
1.3 We only provide Services to natural persons who have reached the age of 18 or the applicable age of majority in their jurisdiction. By using the Services or registering an Account, you represent and warrant that you have reached the age of majority.
1.4 You warrant that all registration information provided is truthful, accurate, and legally compliant when register our Account. Misrepresentation or use of another person's identity is strictly prohibited. We may retain and use such information in accordance with the Privacy Policy.
1.5 You undertake to protect your Account credentials and maintain their confidentiality. Absent our prior written consent, you shall not transfer your Account as well as any of associated rights/obligations under this Agreement, and shall not share your Account credentials to anyone else.
1.6 You acknowledge and agree that you hold no ownership or proprietary interest in the Account. All rights thereto are and shall perpetually remain our exclusive property.
1.7 After 365 consecutive days of Account inactivity, We reserves the right to delete the inactive Account and related data (including Virtual Currency and Virtual Goods as defined in Clause 6) without prior notice. All rights associated with the deleted Account and data shall terminate immediately upon deletion.
2. SOFTWARE PRODUCT
The
2.1 The Software Product package (if any);
2.2 All contents, components, attachments, software, media, and code provided with this Agreement and delivered via the Website;
2.3 Any images, photographs, artwork, clip art, fonts, or other artistic works ("Art Work");
2.4 Related documentation, including explanatory materials and instructions ("Documentation");
2.5 Upgrades, modified versions, updates, additions, and copies of the Software Product ("Upgrades") licensed by us under this Agreement.
2.6 Our Services may incorporate Cheat Detection software/features. "Cheat Detection" identifies programs/methods that grant unfair competitive advantages ("Cheats").
FAILURE TO INSTALL CHEAT DETECTION SOFTWARE OR DISABLING ITS FEATURES WILL AUTOMATICALLY TERMINATE YOUR LICENSE UNDER THIS AGREEMENT, AND YOU MUST CEASE ACCESSING ALL OUR SERVICES IMMEDIATELY.
By installing, copying, or using the Services, you consent to Cheat Detection's collecting and transmitting data per our Privacy Policy. We may exercise our rights upon detecting Cheats.
3. OWNERSHIP & INTELLECTUAL PROPERTY
3.1 We retain all rights, title, and interest in and to: (i) our software, including but not limited to intellectual property rights such as copyrights in computer software, copyrights in artistic works, trademark rights, and patent rights; and (ii) all information and materials related to us (including but not limited to text, images, audio, video, charts, interface design, layout framework, data, or documents), as well as trade secrets and confidential information. No ownership in any of the foregoing items is transferred to you by virtue of these Terms or our grant of permission to use the Services. The Services and all its related content(including but not limited the content mentioned above), is protected under the laws of Hong Kong SAR and applicable international treaties.
3.2 You acknowledge and agree that your use of our Services does not confer upon you any proprietary rights or interests, including but not limited to in-game rewards, achievements, characters, virtual currency, levels, or any other content. We reserve the right, at our sole discretion and without prior notice, to discontinue providing access to any character data, gameplay progress, game customizations, and other data associated with our Services. Except as otherwise expressly provided in these Terms or where required by applicable law, no obligation to indemnify, compensate, or otherwise remedy shall be incurred by us in connection with such matters.
3.3 You acknowledge and agree that we retain all rights, title, and interest in and to all user-generated contents, and you waive any rights therein under applicable laws and regulations.
3.4 You acknowledge and agree that you shall not reproduce, modify, sublicense, resell, rent, lease, create derivative works of, or otherwise exploit our Services in whole or in part, unless obtaining our prior written consent.
3.5 You acknowledge and agree that: (a) you shall not circumvent, bypass, or tamper with any technological protection measures embedded in the Software; and (b) you shall not remove, alter, obscure, or falsify any copyright notices, trademark legends, patent markings, or other proprietary notices contained within the Services.
4. LIMITED LICENSE
4.1 Subject to your compliance with this Agreement, we hereby grant you a non-exclusive, non-transferable, non-sublicensable, limited license to:
(a) install and execute the Software; and
(b) access and use the Services, solely for personal, non-commercial purposes.
This license explicitly excludes any right to:
(a) commercially exploit the Services or any component thereof (including but not limited to Games, Software, or Content);
(b) create derivative works based on the Services; or
(c) use the Services for any public performance, broadcasting, or competitive activity.
All rights not expressly granted herein are reserved by us and our licensors. Any third-party scripts or code linked to the Services are licensed to you under the terms set by their respective owners, not by us.
4.2 You irrevocably acknowledge and agree that we and/or our licensors retain all right, title, and interest, including but not limited to copyrights, patents, trademarks, trade secrets, and other intellectual property rights, in and to:
(a)the Services and all components thereof;
(b)any derivative works, updates, or modifications thereof; and
(c)all associated content (including without limitation game titles, code, narratives, characters, artwork, audio-visual effects, and operational methods).
No transfer of ownership is implied or effected under this Agreement.
4.3 You covenant to:
(a) comply with all applicable laws and regulations when accessing the Services;
(b) Refrain from:
(i) copying, distributing, or creating derivative works of any Service content;
(ii)publicly displaying, performing, renting, or selling Service content without authorization;
(iii)using robots, spiders, or automated tools to monitor/copy content except for standard search engine indexing;
(iv)framing or mirroring the Services on external platforms without prior written consent; and
(v)reverse engineering, decompiling, or disassembling the Software.
4.4 You may link to our website from your platform, provided that:
(a)Your site does not imply endorsement by or affiliation with us; and
(b)You do not present our content in a false, misleading, or defamatory context.
We reserve the right, at its sole discretion and without liability, to modify, suspend, or discontinue any part of the Services without prior notice.
5. USER-GENERATED CONTENT
5.1 You may submit, upload, transmit, or otherwise provide information, data, software, audio, photos, graphics, videos, tags, usernames, or other materials (collectively, "User-Generated Content" or "UGC") through our Services. Notwithstanding such submission, you retain all intellectual property rights in your UGC to the extent permitted under applicable law.
5.2 You acknowledge and agree that neither we, nor any third party platform provider, on which you access or use within our services, is liable for the User-Generated Content submitted by you and other users. We are under no obligation to pre-screen User-Generated Content submitted by users, but we expressly reserve the right, at our sole discretion, to refuse to publish, edit, or transmit any such content. Notwithstanding the foregoing, we retain the unconditional right to moderate, remove, or block any User-Generated Content for any or no reason, without prior notice. In no event shall we be liable for any failure or delay in removing such content.
5.3 You represent and warrant that your UGC: (a) complies with all applicable laws and regulations in Hong Kong SAR and your jurisdiction; (b) does not infringe third-party's intellectual property rights (copyrights, trademarks, patents), privacy rights or publicity rights; (c) contains no defamatory, obscene, or unlawful material.
5.4 You represent and warrant that your UGC is non-confidential and non-proprietary. You acknowledge and agree hereby grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable, fully transferable license to use, reproduce, modify, adapt, translate, distribute, publicly perform, publicly display, create derivative works of, and commercially exploit such UGC in any media format and through any distribution channel. This license grant, and the above waiver of any applicable moral rights, survives any termination of this License.
5.5 To the extent any rights in UGC cannot be licensed or transferred under applicable law, you irrevocably waive enforcement of such rights against us, and you covenant not to assert any claims, fees, or compensation demands related thereto.
5.6 If you encounter offensive or inappropriate content posted by other users, you may contact us through the contact information disclosed in these Terms. You acknowledge and agree that the party responsible for such content shall be the user who posted it, and we shall not be liable for the posting, deletion, or any other actions related to such content under any circumstances.
6. VIRTUAL CURRENCY AND VIRTUAL ITEMS
6.1 You may use real-world fiat currency to acquire a limited, personal, non-transferable, non-sublicensable, revocable license to purchase and access Vitual Items within our services. For the purposes of this Agreement, "Virtual Items" shall mean: (a) Virtual currency (including but not limited to game coins), which may be exchanged for other virtual items within our Services; (b) In-game virtual objects, content or functionalities (including without limitation game characters, resources and equipment); and (c) Other digital goods or services. You expressly acknowledge and agree that all Virtual Items are licensed, not sold, to you. We retain all right, title and interest in and to the Virtual Currency and Virtual Items, including all intellectual property rights therein.
6.2 You acknowledge that all Virtual Currency and Virtual Items purchased or otherwise obtained through the Services are non-exchangeable, they shall never be redeemed for fiat currency, goods or services with monetary value.
6.3 You acknowledge that all Virtual Currency and Virtual Items purchased or otherwise obtained through the Services are non-transferable, except as expressly permitted by the Services or required by mandatory laws and regulations of Hong Kong SAR. You shall not, under any circumstances, transfer, sell, gift, exchange, barter, lease, sublicense, rent, commercially exploit, or otherwise dispose of any Virtual Currency or Virtual Items outside our Services, whether for real-world value or otherwise, unless such actions are:(a) integrated as an in-game functionality provided by us; or (b) mandated under the applicable laws and regulations of Hong Kong SAR.
6.4 We reserve the right to modify, manage, control and terminate Virtual Currency and Virtual Items at our sole discretion. You acknowledge and agree that we may implement operational measures that materially affect the perceived value or effective purchase price of Virtual Currency and Virtual Items. Such measures may be executed at any time and shall not constitute a breach of this Agreement. We shall not be liable to you or any third party for exercising the rights mentioned above.
6.5 By submitting valid and current payment information to us or our designated Payment Processor, you expressly represent, warrant, and covenant that: (a) you are the authorized user of the Payment Method(s) specified; and (b) you irrevocably authorize us to initiate payment processing, including but not limited to charging the full transaction amount to such Payment Method(s).
6.6 Given the intangible nature of the Services, which entails no transaction involving physical goods, you acknowledge and agree that refunds will not be available to you under any circumstances, except where required by mandatory laws and regulations of Hong Kong SAR.
7. INAPPROPRIATE USER BEHAVIORS
7.1 You are solely responsible for your conduct and communications on or in connection with our Services. We encourage all users to access and use the Services in a healthy, lawful, and civilized manner. You shall not engage in, and are strictly prohibited from:
(a) impersonating or falsely claiming to be an employee, representative, or affiliate of us;
(b) disseminating false, deceptive, or misleading information;
(c) transmitting harmful or prohibited content:
(i) uploading, posting, transmitting, or disseminating any content that is unlawful, defamatory, obscene, vulgar, harassing, hateful, threatening, or otherwise objectionable;
(ii) uploading, posting, transmitting, or disseminating any content that contains or links to illegal websites, promotes illegal activities (including the purchase or use of illicit drugs), or constitutes unsolicited commercial communications("spam") or unauthorized advertising;
(iii) uploading, posting, transmitting, or disseminating any viruses, malware, spyware, Trojan horses, worms, or any other malicious code or harmful software components (including unauthorized plug-ins or programs designed to modify the Services);
(iv)uploading, posting, transmitting, or disseminating any information that violates public order, religious beliefs, social morality, or cultural customs of any group, including but not limited to content promoting discrimination, hatred, or violence;
(d) targeting any other user with abusive conduct, attacks, threats, or insults.
(e) using vulgar expressions, coarse language, or engaging in abusive behavior or verbal harassment towards us, our affiliates, or other users;
(f) utilizing any unapproved payment methods;
(g) developing, distributing, or using cheating programs, malicious software (e.g., bots, scripts, Trojans), or exploiting game vulnerabilities to gain unfair advantages;
(h) disclosing, furnishing, or disseminating any non-public information of us or other users (e.g., trade secrets, unreleased game content, personal data) to third parties without prior written authorization;
(I) any other conduct or language that may damage our reputation.
7.2 We reserves the right (but has no obligation) to investigate, mediate, or intervene in disputes arising between users at our reasonable discretion. If you reasonably believe your legitimate rights have been infringed by another user through the Services, We may, upon your formal request and to the extent permitted by law, provide limited assistance by supplying relevant transaction records or behavioral logs to facilitate your legal claims.
7.3 Where we reasonably determine that a user has violated this Agreement or engaged in inappropriate conduct, we may, upon prior notice to the user (unless exigent circumstances exist), take one or more of the following actions:
(a) issue warnings;
(b) restrict communication functions (including but not limited to chat, team-up);
(c) suspend, restrict or terminate user's access to the services temporarily or permanently;
(d) block account login access;
(e) remove service-related content or files.
We retain the exclusive right to interpret the scope of prohibited conduct and determine appropriate remedial measures based on the factual circumstances of each case.
7.4 If you materially breach this Agreement or engage in any conduct that, in our sole and absolute discretion, constitutes abuse, or violation of our community standards, or otherwise inappropriate or objectionable behavior affecting any user group, we shall be entitled to immediately and without prior notice:
(i) suspend, restrict or terminate your access to the Services temporarily or permanently;
(ii) block your Account;
(iii) terminate this Agreement effective immediately.
8. PERSONAL DATA PROTECTION
Respecting and protecting user's personal data and privacy is one of our fundamental principles. Our Privacy Policy governs the collection, use and protection of your personal data. We may update the Privacy Policy at any time, and your continued use of the Services constitutes acceptance of such changes.
9. DISCLAIMER & LIABILITY LIMITATION
9.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, LICENSEES, OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF OR IN CONNECTION WITH: (A) THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT; OR (B) THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9.2 IN ANY EVENT, THE AGGREGATE LIABILITY OF US AND OUR AFFILIATES UNDER THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS AND EXCLUSIONS REGARDING DAMAGES APPLY EVEN IF ANY REMEDY PROVIDED BY US FAILS TO PROVIDE ADEQUATE COMPENSATION.
9.3 ANY CLAIM ARISING FROM OR RELATED TO THIS AGREEMENT AND/OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIMANT FIRST BECOMES AWARE OF THE CAUSE OF ACTION OR SUCH CAUSE OF ACTION IS ACCRUED (WHICHEVER IS EARLIER). FAILURE TO COMMENCE SUCH ACTION WITHIN SUCH PERIOD SHALL CONSTITUTE AN ABSOLUTE BAR TO THE CLAIM.
9.4 NOTHING HEREIN SHALL LIMIT OR EXCLUDE LIABILITY WHERE PROHIBITED BY LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS OR LIMITATIONS OF LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
10. AGREEMENT MODIFICATIONS
We reserve the right to amend, update, or replace this Agreement (each an "Updated Agreement") from time to time to reflect changes in the Services, applicable laws, regulations, or operational practices. The then-current version of this Agreement will be superseded and cease to be effective immediately upon the effective date of any such Updated Agreement. The Updated Agreement shall not have retroactive effect. Your continued access to and use of the Service following the posting or notification of any Updated Agreement constitutes your irrevocable acceptance of, and agreement to be bound by, the Updated Agreement.
11. TERMINATION
11.1 Without prejudice to any other rights and remedies available to Duoyi under applicable law or this Agreement, we may terminate this Agreement immediately and without prior notice upon your material breach of any term, condition, or incorporated policy herein. You may terminate this Agreement at any time by permanently uninstalling and deleting our application from all devices in your possession or control, and ceasing all use of our Services.
11.2 Upon any termination:
(a) All licenses granted to you hereunder shall cease forthwith;
(b) You must irrevocably delete or destroy all copies of our Services and related materials in your possession or control.
11.3 Notwithstanding the termination or expiration of this Agreement, all obligations incurred by you prior to such termination or expiration shall survive and remain enforceable. All of our rights and any licenses granted to us hereunder (if applicable) shall continue in full force and effect notwithstanding such termination.
11.4 We further reserve the exclusive right, exercisable at our absolute discretion, to block any user's access to our services, content, websites, or webpages, whether in whole or in part, without incurring liability for such actions.
12. GOVERNING LAW & DISPUTE RESOLUTION & SEVERABILITY
12.1 Any dispute, controversy, difference or claim arising out of or relating to this Terms, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The law of this arbitration clause shall be Hong Kong law. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be three. The arbitration proceedings shall be conducted in English or Chinese.
12.2 All disputes arising from this Agreement or your use of the Services shall be resolved solely on an individual basis, and neither party may participate in a class, representative, or consolidated action ("Class Action") unless such procedural form is expressly mandated by applicable laws and regulations.
12.3 Should any provision of these Terms be adjudged by a court of competent jurisdiction to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed severed herefrom and shall not affect the validity, legality, or enforceability of the remaining provisions. The surviving provisions shall remain in full force and effect. Class action waivers are non-severable – no class arbitration without our written consent.
13. CONTACT INFORMATION
If you have any question about this Agreement, please contact us by [email protected], You can also write to the following address:
Duoyi Hong Kong Interactive Entertainment Limited
Room 1911, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong.
PRIVACY POLICY
Last Updated: July 7,
IMPORTANT, PLEASE READ CAREFULLY:
You should read the
Welcome!We, Duoyi Hong Kong Interactive Entertainment Limited (hereinafter referred to as "we", "us" or "our"), operate the Duoyi Game(s) and related official websites, software systems, customer support, social media channels, communities, and any other online services provided by Duoyi, including through authorized third parties (collectively, the "Services"). To provide the Services, we collect and process your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.
SHOULD YOU DISAGREE WITH OUR PROCESSING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS PRIVACY POLICY, YOU SHOULD REFRAIN FROM PROVIDING YOUR PERSONAL DATA AND DISCONTINUE USE OF THE SERVICES IMMEDIATELY. YOUR ACCESS TO THE SERVICES CONSTITUTES YOUR ACCEPTANCE OF THE PROCESSING ACTIVITIES DESCRIBED HEREIN.
We may periodically update this Privacy Policy. We encourage you to review this policy regularly to stay informed of any changes. Your continued use of the Services following the effective date of revised terms
For inquiries or concerns, please contact our
IF YOU DO NOT AGREE TO THIS AGREEMENT, YOU MAY NOT ACCESS, INSTALL, COPY, DOWNLOAD OR USE THE DUOYI SERVICES. IF YOU DO NOT AGREE, CLICK "DISAGREE/DECLINE." YOU AGREE THAT YOUR USE OF THE DUOYI SERVICES ACKNOWLEDGES THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.
1. ACCOUNTS
1.1 Please read the terms of this Agreement carefully before using the Services or opening a Duoyi account ("Account") so that you as the User are aware of your legal rights and obligations with respect to Duoyi and the Services.
1.2 by using the services or opening an account, you signify your irrevocable acceptance of this Agreement. if you do not agree to this Agreement, please do not use our services.
1.3 if you are younger than 18 years old or the relevant "age of majority" where you live, you must get permission from a parent or legal guardian to open an account and that parent or legal guardian must agree to this Agreement. if you do not know whether you have reached the "age of majority" where you live, or do not understand this section, please do not create an account until you have asked your parent or legal guardian for help. if you are the parent or legal guardian of a minor who is creating an account, you must accept this Agreement on the minor's behalf and you will be responsible for all use of the account or services, including purchases or other transactions made by the minor in connection with the services, whether the minor's account is now open or created later and whether or not the minor is supervised by you during such purchase or other use of the services.
1.4 You agree that you will make necessary efforts to protect your account information and keep it confidential. You agree that you may not transfer your account as well as any of your rights or obligations under this Agreement to anyone else or share your account information with others without our prior consent.
2. SOFTWARE PRODUCT
The Software Product, as used in this Agreement, means, collectively and/or as applicable:
2.1 The Software Product package (if any);
2.2 Any and all contents, components, attachments, software, media, and code with which this Agreement is provided and delivered via the Web Site;
2.3 Any and all images, photographs, art, art work, clip art, fonts or other artistic works (the "Art Work");
2.4 Related explanatory written materials and instructions, and any other possible documentation related thereto ("Documentation"); and
2.5 Upgrades, modified versions, updates, additions and copies of the Software Product (the "Upgrades"), if any, licensed to by Duoyi under this Agreement.
2.6 Please note the software of Duoyi Game(s) may contain Cheat Detection software or features. "Cheat Detection" means functionality intended to identify Cheats. "Cheats" means programs, methods, processes or other programs with software or hardware on any formats that may give users an unfair competitive advantage within Duoyi Game(s).
IF YOU DO NOT AGREE TO INSTALL THE CHEAT DETECTION SOFTWARE OR AT ANY TIME REMOVE OR DISABLE THE CHEAT DETECTION FEATURES, ALONE OR MAKE COMBINATION WITH DUOYI GAME(S), THE LICENSE GRANTED TO YOU UNDER THIS AGREEMENT AUTOMATICALLY TERMINATES AND YOU MAY IMMEDIATELY STOP ACCESSING TO ANY OF THE DUOYI SERVICES.
Please note that the Duoyi Game(s) with the Cheat Detection software therein may collect and transmit details about your Account, gameplay, and any potentially unauthorized programs and processes, subject to our Privacy Policy. In the event that Cheats are identified, you agree that Duoyi may exercise part or all of its rights hereunder. You confirm that, by installing, copying, running or otherwise using the Duoyi Game(s), you agree to be bound by this Agreement.
3. OWNERSHIP
3.1 Our Services and Duoyi Content are protected by copyright, trademark, and other laws of People's Republic of China and foreign countries.
3.2 Except as expressly provided in this Agreement, Duoyi and our licensors exclusively own all right, title and interest in and to the Services and Duoyi Content,including all associated intellectual property rights, including any patents, copyrights, trademarks, service marks, trade names, database rights, domain name rights, applications for any of the foregoing, moral rights and trade secret rights ("Intellectual Property Rights").
3.3 Duoyi will exclusively own all right, title and interest in and to any Customizations and you hereby waive any and all rights you may have in any Customizations under copyright law or otherwise. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying our Services or Duoyi Content.
4. LIMITED LICENSE
4.1 Duoyi grants you a non-exclusive, non-transferable limited right and license to install the Software and to access and/or use the Services, subject to the terms and conditions of this Agreement and for personal use only. This license does not allow you to make any commercial use or any derivative use of the Services (including without limitation any of its individual elements, including but not limited to the Games, Software or Content). All rights not expressly granted by Duoyi under this Agreement are hereby reserved by Duoyi. Any third-party scripts or code, linked to or referenced from the Services, are licensed to you by the third parties that own such scripts or code, not by Duoyi.
4.2 You acknowledge and agree that all title, ownership rights and intellectual property rights connected with the Services (including but not limited to any derivative works, titles, computer code, objects, themes, characters, character names, stories, dialogues, catch phrases, locations, concepts, artwork, graphics, animation, sounds, musical compositions, audio-visual effects, text, screen displays, methods of operation, moral rights, “applets” incorporated in the Services, and any related documentation) are the property of Duoyi and where applicable, third party proprietors identified in the Services.
4.3 By using or accessing the Services you agree to comply with the copyright, trademark, service mark, and all other applicable laws that protect the Services and its Content. You agree not to copy, distribute, republish, transmit, publicly display, publicly perform, modify, adapt, rent, sell, or create derivative works of any portion of the Services or its Content. You also may not, without our prior written consent, mirror or frame any part or whole of the Services on any other server or as part of any other website. In addition, you agree that you will not use any robot, spider or any other automatic device or manual process to monitor or copy our Content, without our prior written consent (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this website).
4.4 You are welcome to link to the Site from your website, provided that your website does not imply any endorsement by or association with Duoyi. You acknowledge that Duoyi may, in its sole discretion and
5. USER-GENERATED CONTENT
5.1 The Software Product may allow you to create user-generated content, including but not limited to postings, screenshots, user generated artwork, or other content that can be viewed by others (“User-Generated Content”). You agree that neither Duoyi, nor any first party platform provider, on which you access and/or use the Software Product, is liable for User-Generated Content that is provided by others. Duoyi has no duty to pre-screen User- Generated Content, but Duoyi has the right to refuse to post, edit, or deliver submitted User- Generated Content. Duoyi reserves the right to remove User-Generated Content for any reason, but Duoyi is not responsible for any failure or delay in removing such material. Duoyi reserves the right to block any user’s access to any content, website or webpage that Duoyi provides in our sole discretion.
5.2 You represent that you have the right to post any User-Generated Content which you post to and/or in relation to the Software Product, and that such content, or its use by us as contemplated by this Agreement, does not violate this Agreement, applicable law, or the intellectual property rights of others. In exchange for use of the Software Product, you hereby grant Duoyi and/or the platform manufacturer upon which you access and/or use the Software Platform, a non-exclusive, royalty-free, perpetual, irrevocable, fully transferable and sub- licensable worldwide right and license to use your contributions including but not limited to the rights to reproduce, distribute, adapt, modify, create derivative works from, perform, display, publish, broadcast, transmit, or otherwise communicate to the public in all media now known or hereafter devised, for any purpose, without any further notice or compensation to you. You hereby waive and relinquish any claim based upon "moral rights" (as that term is commonly understood) or any rights of attribution or integrity in connection with content submitted to us hereunder. This license grant, and the above waiver of any applicable moral rights, survives any termination of this License.
6. IN-GAME CURRENCY AND GOODS
6.1 The Duoyi Services may include an opportunity for you to purchase virtual, in-game currency ("Virtual Currency") with real money. The Duoyi Services may also include the purchase of virtual, in-game digital items ("Virtual Goods") with real money or Virtual Currency. You acknowledge that Virtual Currency and Virtual Goods shall never be redeemed for real money or any item with monetary value. You understand that both Virtual Currency and Virtual Goods are licensed, not sold, to you under this Agreement and Duoyi reserves and retains all right, title, interest or otherwise, in and to the Virtual Goods and Virtual Currency.
6.2 Your purchase of Virtual Currency and/or Virtual Goods is non-exchangeable and non-transferable, except otherwise granted by laws of your country. Except inside the Duoyi Game(s), you may not transfer, sell, gift, exchange, trade, lease, sublicense, rent or otherwise use Virtual Currency or Virtual Goods.
6.3 Duoyi reserves the right to modify, manage, control or eliminate Virtual Currency and/or Virtual Goods in its sole discretion. You acknowledge and agree that Duoyi may engage in actions that may impact the perceived value or purchase price, if applicable, of Virtual Currency or Virtual Goods at any time, except as otherwise required by applicable laws.
6.4 When you provide payment information to Duoyi or its authorized processor, you represent that you are an authorized user of any payment method specified by you, and you authorize Duoyi to charge such payment method for the full amount of the purchase transaction.
6.5 You agree that due to the special nature of online game services, there is no physical goods transaction, and your purchasing experience comes from online game services provided by the game manufacturer. Therefore, refund is not applicable unless the Game operation is terminated.
7. INAPPROPRIATE USER BEHAVIORS
7.1 Duoyi holds you accountable for your own behaviors and languages, encourages you to play Duoyi Game(s) in a healthy and civilized manner, and strictly prohibits you from any improper or objectionable behaviors. You are prohibited from, in any way, claiming as our employees or disseminating false information either to Duoyi or third-parties, spreading vulgar information, posting illegal websites, spam advertisements or any information or materials involving drugs or otherwise attacking, threatening or insulting towards a portion or all of the users. Any dissemination of plugins, Trojan horse programs, or any other kind of viruses is also strictly prohibited.
7.2 You are prohibited from engaging in, directly or indirectly:
7.2.1 vulgar expressions, coarse language, abusive behavior, verbal harassment, either towards Duoyi or other users;
7.2.2 use of any unapproved payment methods;
7.2.3 use of cheating programs or other malicious game programs;
7.2.4 dissemination of information or materials that violate popular customs, religious beliefs, habits or social morality of a portion or group of the public;
7.2.5 disclose, furnish, disseminate or otherwise make any of our or other users’ un-public information available to third-parties; and/or
7.2.6 any other inappropriate behaviors or languages that may damage the reputation of Duoyi.
7.3 We reserve the right, but are not obligated, to attention or be involved in disputes between users. Depending on the relevant situation, Duoyi may take action, including but not limited to, sending a warning, blocking communications, suspending, off-lining, banning or terminating your Account temporarily or permanently, blocking login, deleting game files or otherwise take actions in our sole discretion. We reserve and maintain the final rights to interpret and take actions according to relevant circumstances of your inappropriate behaviors. If your rights are violated by other users, we will assist you in providing the necessary materials to defend your rights.
7.4 If you breach this Agreement or upon any user behavior whatsoever which is, in our sole discretion, an abuse and/or in violation of the spirit of the Duoyi Game(s) or otherwise inappropriate or objectionable to a portion or group of the public, we shall be entitled to, without prior notice, suspend your access to the Duoyi Services for an indefinite period of time, block your Account, terminate your access to our services, and/or terminate this Agreement immediately without prior notice.
8. PROTECTION OF PERSONAL INFORMATION
All the information collected from you is subject to Local Laws and Duoyi shall try its best efforts to protect your provided information. Subject to any applicable laws and regulations, user has the right to request modification or deletion of your personal information after passing our review process in a required proper manner. Please see Duoyi’s Privacy Policy for more information regarding to the collection and use of your information.
9. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DUOYI, ITS AFFILIATES OR LICENSEES, BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF DUOYI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, DUOYI'S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE PRODUCT; PROVIDED HOWEVER, IF YOU HAVE ENTERED INTO A SUPPORT SERVICES AGREEMENT, DUOYI'S ENTIRE LIABILITY REGARDING SUPPORT SERVICES SHALL BE GOVERNED BY THE TERMS OF THAT AGREEMENT. NOTWITHSTANDING THE FOREGOING, SOME COUNTRIES, STEATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY AS STATED ABOVE, SO THE ABOVE TERMS MAY NOT APPLY TO YOU. INSTEAD, IN SUCH JURISDICTIONS, THE FOREGOING EXCLUSIONS AND LIMITATIONS WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY THE LAWS OF SUCH JURISDICTIONS.
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DUOYI, ITS AFFILIATES OR LICENSEES, BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF DUOYI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, DUOYI'S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS EULA SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE PRODUCT; PROVIDED HOWEVER, IF YOU HAVE ENTERED INTO A SUPPORT SERVICES AGREEMENT, DUOYI'S ENTIRE LIABILITY REGARDING SUPPORT SERVICES SHALL BE GOVERNED BY THE TERMS OF THAT AGREEMENT. NOTWITHSTANDING THE FOREGOING, SOME COUNTRIES, STEATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY AS STATED ABOVE, SO THE ABOVE TERMS MAY NOT APPLY TO YOU. INSTEAD, IN SUCH JURISDICTIONS, THE FOREGOING EXCLUSIONS AND LIMITATIONS WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY THE LAWS OF SUCH JURISDICTIONS.
11. CHANGES TO THE AGREEMENT
Duoyi may replace this Agreement with new versions (each a "New Agreement") over time as the Game and the law evolve. This Agreement will terminate immediately upon the introduction of a New Agreement. The New Agreement will not be applied retroactively. Your continued use of the Software Product and play of the Game after a modification of this Agreement will be deemed as your acceptance of any modified terms.
12. Termination
12.1 Without limiting any other rights of Duoyi, this Agreement will terminate automatically without prior notice if you fail to comply with any term or condition of this Agreement or any agreements or policies referred herein. You may also terminate this Agreement by deleting the Duoyi Game(s) from all devices on which you’ve installed and immediately stop your uses of the Duoyi Services. Upon any termination, you shall no longer exercise any of the rights granted to you and you must destroy all copies of the Duoyi Game(s) in your possession.
12.2 Despite the termination/expiration of this Agreement, your obligations accumulated prior to the termination/expiration shall still be fulfilled by you. Also, all the rights and interests of Duoyi and the authorization (if any) granted to Duoyi shall still remain in effect and survive the termination of this Agreement.
13. CONTROLLING LAW AND SEVERABILITY
Any dispute, controversy, difference or claim arising out of or relating to this Agreement, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The law of this arbitration clause shall be Hong Kong law. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be three. The arbitration proceedings shall be conducted in Chinese. If for any reason a court of competent jurisdiction finds any provision, or portion thereof, to be unenforceable, the remainder of this Agreement shall continue in full force and effect.
14. CONTACT INFORMATION
If you have any questions about this Agreement or the Game, please contact us at [email protected]
1.WHAT PERSONAL DATA DO WE COLLECT FROM YOU?
1.1 Data You Provide With Us
To access and utilise the Services, you may, where required or applicable, voluntarily provide certain categories of Personal Data to us, including but not limited to:
1.1.1 Contact information (e.g. email address).
1.1.2 Account information (e.g. Account ID, registered username, password, age, gender, geographical location, and profile photograph).
1.1.3 Character information (e.g. character name and profile picture. Please be reminded that such information may be disclosed to other users during the provision of the Services and may be accessible to your connections or the public via third-party services).
1.1.4 Billing and transactional information (e.g. billing/delivery address, payment card or financial account details, and records of purchases and transactions. Please be reminded that payments processed through third-party merchant services are governed by the respective provider's privacy policy, accessible).
1.1.5 Communications with us (e.g. content of emails, chat logs, and other correspondence submitted to our support channels. Such data is retained for service optimisation and compliance with legal obligations).
1.2 Data We Collect
We automatically collect the following categories of Personal Data when you access and utilise the Services, strictly limited to what is necessary for service functionality, security, and legal compliance:
1.2.1 Location information (approximate geographic location derived from IP address, cellular tower ID (Cell-ID), and Wi-Fi access points).
1.2.2 Device, network and technical information
(a) Device attributes: Name, brand, model, version, type, operating system, system properties, resolution, settings;
(b) Technical identifiers: MAC address, IMEI, Android ID, IDFA, IDFV, OpenUDID, GUID, IMSI, OAID, VAID, AAID, UUID, CAID, device serial number;
(c) Network data: IP address, network type, carrier, ICCID, local network status;
(d) Connectivity details: Wi-Fi status/parameters, BSSID (router MAC address), SSID (access point name);
(e) Hardware specifications: CPU type/architecture, GPU information;
(f) System metrics: Time zone, software versions, active processes, input method list;
(g) Location-related signals: IP-based approximate location, GPS data (subject to explicit consent), nearby Wi-Fi access points, Bluetooth beacons, cell tower IDs (Cell-ID);
(h) Device sensors: accelerometer, gyroscope, gravity sensor, rotation vector, magnetometer, linear accelerometer, ambient light sensor, proximity sensor;
(i) Game session logs: Match records, item transactions, social interactions;
(j) Access logs: Login timestamps, IP geolocation;
(k) Error diagnostics: Crash reports, exception traces.
1.2.3 Gameplay information (data related to how you play and actions you take in our games, including game version, game authentication tokens, character appearance and attributes, progression and results, virtual assets, currencies, and items, tasks and rewards, social connections, chat logs, crash/error logs, gameplay screen capture, sensor data).
1.2.4 When you access and utilise our Services through your mobile device, we may explicitly request your consent prior to collecting data from microphone, camera, and external storage.
1.3 Data Collected From Third-parties
We may receive certain categories of Personal Data from third-party platforms or service providers, strictly limited to what is necessary for service functionality and contingent upon your explicit authorization.
1.3.1 Social media and gameplay platform account information: When you choose to bind, connect, or log in with your third-party account on our Services (such as your access to our Services via Google Play or Apple), we may be authorised to collect these data, which may include your platform account ID, username, profile picture, email address, activities or contact list associated with that account, specifically depending on the third party.
1.3.2 Payment information: Where you utilize third-party payment processors (e.g., PayPal, AlipayHK), we receive and retain: Hashed transaction identifier, country/region from which your payment originated, and transaction details
Please note that we may combine and update the personal data we collect with the third-parties so as to conduct market analysis for service optimization.
1.4 Cookies
When you access our Services, we may use Cookies, Web Beacons and/or other similar technologies (hereinafter collectively referred to as cookies). Cookies are small text files stored by the browser(s) on your desktop computer or mobile device. Most web browsers automatically accept cookies, but you can usually modify browser settings to decline cookies. If you choose to decline cookies, you may not be able to access certain Services and may experience technical problems receiving current information from the cookie-disabled services.
Please note that our Services may contain Cheating Detection software/features. "Cheat Detection" identifies programs/methods that grant unfair competitive advantages. Cheating Detection software/features may collect and transmit the information about your account, gameplay data and detailed information of any program not authorized by us. If you refuse to install, or delete/prohibit the Cheating Detection software, the rights granted to you herein will be terminated automatically, please cease accessing our Services immediately.
When you use any third-party plugins that interact with our Services, please note that they may be subject to their respective privacy policies.
2.HOW DO WE USE YOUR PERSONAL DATA?
Our primary purpose for processing your personal data is to provide, secure, and enhance our Services. Specifically, we process data for the following lawful bases and purposes:
2.1 To operate, provide the Services to you:
2.1.1 Create Account;
2.1.2 Allow you to access our Services;
2.1.3 Operate the Services;
2.1.4 Verify and confirm payments;
2.1.5 Provide and deliver products and services that you request;
2.1.6 Send service-related communications to you.
2.2 To improve and optimize the Services
2.2.1 Update and develop the Services;
2.2.2 Manage and update your Account;
2.2.3 Develop and improve your experience;
2.2.4 Respond to your comments and questions and provide support to you;
2.2.5 To improve the stability and functionality of our website.
2.3 To secure the Services
2.3.1 Analyze and monitor the use of the Services and its social features;
2.3.2 Moderate and monitor chats;
2.3.3 Prevent cheating, crime, or fraud;
2.3.4 Take action against fraudulent or misbehaving users;
2.3.5 Pass your information to agencies or organizations in charge of crime and fraud prevention and repression.
2.4. To analyze, research, and test
In all of the above cases and purposes, we may use analytic tools, which may include third-party's analytic tools, to carry out research, surveys, and analysis, to create reports for use, to track potential problems of the Services or to test out new game features and content.
2.5. To obtain your consent
With your consent, we may process personal data for additional purposes.
3.SHARING PERSONAL DATA WITH THIRD PARTIES
We do not sell your personal data. We do not disclose your personal data to independent third parties without your explicit knowledge and consent, except in the following circumstances expressly stated in this Privacy Policy:
3.1 We may share your personal data with our affiliates (including parent companies, subsidiaries, joint ventures, and entities under common control) to facilitate unified service delivery and account management. In such cases, we contractually require affiliates to adhere to this Privacy Policy
3.2 To enhance service functionality and user experience, we may engage authorized partners for advertising, payment processing, analytics, marketing, social media integration, and personalized services. We may disclose specific personal data to these partners, limited to: Device information, Installed applications list, Network information. All partners are bound by strict data processing agreements prohibiting independent use of your data beyond contracted purposes.
3.3 In the event of mergers, acquisitions, asset transfers, or similar transactions where personal data is transferred, we will:(a) ensure the transferee assumes compliance with this Privacy Policy; or (b) require re-obtainment of your consent if the transferee cannot comply. You will receive prior notification of such transfers.
3.4 We may disclose personal data to public authorities when: (a) required by applicable laws, regulations, court orders, subpoenas, or search warrants; (b) necessary to combat fraud, financial crimes, or cyberattacks; (c) essential to protect user safety, defend legal rights, or enforce our Terms of Service. Disclosures will be proportionate to legal requirements.
3.5 We reserve the right to disclose personal data where necessary to: (a) Investigate and defend against third-party claims or allegations; (b) prevent unauthorized access, data breaches, or service integrity compromises; (c) protect the rights, property, or safety of our users, the public, or us.
4.INTERNATIONAL DATA TRANSFERS
Our servers, service providers, affiliates and subsidiaries, and partners are located in various countries around the world. Your personal data may be transferred to, and processed in, these countries, which may be different from the territory in which you reside. These countries may have data protection laws that are different from those of your jurisdiction (and, in some cases, may not be as protective).
We are committed to processing data in compliance with applicable data protection laws and to implementing appropriate security measures to protect your information no matter where it is stored. We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.
Unfortunately, although we have implemented and maintained reasonable measures to protect your personal information, the transmission of information via the internet is not completely secure. In the event of a security incident such as a personal data breach, we will initiate an emergency plan to prevent the magnification of the security incident, and will notify you via push notifications, announcements, etc.
You may exercise your rights regarding cross-border transfers, including requesting the details of safeguards or withdrawing consent (where applicable), by contacting our Data Protection Officer at [email protected].
5.DATA RETENTION
5.1 We retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy, including but not limited: (a) performing our contractual obligations towards you; (b) complying with legal obligations (e.g., taxation, accounting, or auditing requirements under applicable laws and regulations); (c) protecting against cheating, fraud, or security incidents.
5.2 Data retention shall adhere strictly to the principle of data minimisation and shall not exceed the minimum duration required to achieve the processing purposes. We do not keep your data for longer than is necessary unless we are required to do so under law.
5.3 Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
6.THIRD PARTY WEBSITES OR APPLICATIONS
During your use of our Services, you may encounter links directing you to third-party websites or applications not operated or controlled by us (e.g., external pages accessed via in-game advertisements). These third-party platforms may independently collect and process your personal data and, in some cases, share information about your activities on their platforms with us. We assume no responsibility for the content, privacy practices, or your experiences with these third-party platforms. You access these platforms entirely at your own risk and hereby release us from any liability arising from third-party conduct. We strongly advise you to review the Privacy Policies of any third-party platforms to understand their data processing practices.
7.HOW WE PROTECT YOUR PERSONAL DATA
We implement comprehensive administrative, technical and physical safeguards designed to protect your personal data against unauthorised access, disclosure or loss. Notwithstanding these measures, no data security system can be guaranteed as absolutely secure. Accordingly, we do not warrant that our security infrastructure is absolutely safe, and you should not expect that your personal data will remain immune to security incidents at all times. For security purposes, passwords stored in our systems are encrypted, but we strongly advise you to adopt reasonable precautions to safeguard your personal data when using our Services, including without limitation to:
(a) regularly updating account passwords;
(b) utilising complex alphanumeric passwords;
(c) employing secure browser environments; and
(d) implementing supplementary protective measures.
8.YOUR RIGHTS
8.1 Right to Access your Personal Data
You have the right to access to your personal data or request a copy of your personal information.
8.2 Right to Correct Your Personal Data
You have the right to correct or update your personal information where it's inaccurate or incomplete.
8.3 Other rights - deletion, objection, and withdrawal
You have the right to have your personal data deleted, object to how we use or share your personal data, and restrict how we use or share your personal data. You can always withdraw your consent.
8.4 If you have questions about data protection or any requests for resolving issues with your personal data, we encourage you to contact us by [email protected]. We will respond to all requests within a reasonable time frame. Please note that we reserve the right to charge you a reasonable fee for complying with a data access request and we may not accommadate a request to change or delete data if we believe the change or deletion would violate any law or legal requirement or negatively impact the data's accuracy.
9.INFORMATION FOR PARENTS & GUARDIANS
We only provide Services to natural persons who have reached the age of 18 or the applicable age of majority in your jurisdiction. We do not knowingly collect personal data from children or minors under the age of 18 (or the applicable age of majority in your jurisdiction). As parents or guardians, if you think that your child is using our Services that processes their personal information without your consent, please contact our Data Protection Officer at [email protected].
For the purpose of this section, "child" or "children" means a minor who is under the age of digital consent required by local applicable law. (For example, the age of digital consent in the UK is 13.)
10.UPDATE OF THE PRIVACY POLICY
The
Welcome to use [Duoyi Game(s)] (hereinafter referred to as “the software” or “the service”)! In order to provide the software and service for you, [Duoyi (Hong Kong)
11.HOW TO CONTACT US
If you have any question about the privacy policy, please contact us by [email protected]. You can also write to the following address:
Duoyi Hong Kong Interactive Entertainment
Please don’t provide your personal information and do stop using our service if you disagree on our treatment of your information according to the terms of this agreement. Your access to the software or service shall be deemed that you agree on our treatment of your information in the way as described herein. We shall have the right to revise the terms of the Privacy Policy when the software is updated. You may review the revised version of the Privacy Policy in the software.
You understand and agree that if you continue to use the software after the date when the terms of the Privacy Policy are modified, we will consider your use as your acceptance of the modified terms.
Please contact us by the email stated below if you have any question or concern.
1.What Information Do We Collect from You?
(1) The information you provide for us
i. Personal information: When you create or change your personal account and set the data of your personal account, we’ll collect the information you upload, including the pictures, age, sex, geographic information displayed on the page of your account and other personal information to be added to and displayed in the service.
ii. The information you provide through our products: We’ll collect and store the content you send, receive and share when using the service. Such content includes any information about you that you choose to include, including but not limited to: your email (when you choose to provide it for us), the information you publish, exchange or reply on the message board, in the forum or chatting area and any feedback you give us. The content also includes the files and links you upload to the service, including the files you establish and share with us and other users in our service as well as the pictures and sound recordings you upload.
iii. The content you provide via our website: We’ll also collect the content you submit to our website, including our social media or social network website (such as our Facebook, Google Play page). For example, we’ll collect the content you provide for us when you provide feedback or participate in any of our interactive functions such as the activities or events of questionnaire, competition and promotion.
iv. Payment information: We’ll collect some payment and bill information when you buy some paid service. You may also provide the payment information we collect through secure payment treatment service such as detailed information of the payment card.
v. The information generated and displayed when you use game service. When you communicate with other users of the game, you may also provide or generate information (such as chatting records and content of your chatting).
(2) The information we collect
i. Data about your account, game progress and any data you may use to the software, such as your game data and your interaction with other users on or through our service.
ii. Your internet protocol (IP) address.
iii. Data about your equipment such as your equipment ID, equipment name, equipment type, operating system, advertisement AD, MAC address, IMEI, CPU, language and browser type.
iv. General location data.
(3) Data we collect from third parties
i. The data we receive if you link any third party tool to our service (such as your access to our service via Facebook, Twitter, Game Center, Google Play or Apple).
ii. Payment data: Such as the payment mode data verifying and confirming your payment.
Please note that we may combine the personal data we collect with the third party contractor and update such data so as to update your data to conduct market analysis and/or improve our service.
(4) Cookies
We or our third party partners may collect and use your information through cookies and web beacons (hereinafter collectively referred to as cookies) and store such information as log information for the purpose of providing you with individualized user experience and service. We’ll strictly request our third party partners to observe relevant regulations herein.
You may choose to allow the installation of such cookies and then prohibit them. However, our service may fail to operate in the way of design if you refuse to install or prohibit such cookies.
Please note that our software may contain cheating detection software or function. The purpose of “cheating detection” is to identify cheating behaviors to prevent bringing unfair competitive advantages to our users which may affect the service experience. The function may collect and transmit the information about your account, game data and detailed information of any program not authorized by us. If you refuse to install the cheating detection software or function or delete or prohibit such function alone anytime, the permit granted to you herein will be terminated automatically.
When you use any third party plugins likely to be used by users or interact with it on our service, such as any small part, sharing button and/or log-on mechanism of third party media, such functions may include social plugin from Google and Facebook, Twitter or other platforms (if any). Please note that it may be bound by their respective privacy policies.
Unless you choose to provide data to us voluntarily, we won’t collect any data about your personal identity such as your name, address, telephone number, fax and email. You acknowledge that if you choose to submit any personal data, your submission will be bound by the Privacy Policy and you will be deemed to accept all the terms herein.
2.How Do We Use Your Information?
(1) Our main purpose to use your information is to provide and improve service. Please continue to read to know about the reasons why we use your information in more details:
i. To operate and upgrade the software and service and provide you with the present and new functions;
ii. To improve and set the software and service in an individualized manner;
iii. To maintain, test, monitor and improve the quality and operation level of the software;
iv. To provide support for you and handle your complaints and/or opinions in a timely manner;
v. To take corresponding measures when you have any dispute in relation to use of the software;
vi. To observe any law and regulation currently in effect, legal procedure or enforceable government requirement.
(2) If any new purpose for treating your information appears, we’ll make corresponding revision to the Privacy Policy to inform you that we’ll start to treat the information in relation to such purpose.
3.Sharing Information with Third Parties
We won’t share any personal information we collect from you unless in the following situations:
(1)If required by law to disclose your information, we may share your information with the law enforcement authority, other related authority or third party as needed (for example, to find, prevent or otherwise settle the issues concerning cheating, security or technology; to respond to claims or satisfy any legal procedures, summons or government requirements; to protect the rights, property or personal safety of our users and their cooperation partners or the public).
(2)If we undertake any business transformation such as combination, acquisition or merger by another company, change the control right, reorganize or sell all or part of our assets, your information will be included in the asset transfer.
(3)We may share your information with certain third parties (including but not limited to search engines, content suppliers, advertisement networks and platforms) that provide related service (such as advertisement, marketing, analysis, content and search) for the software. We’ll take appropriate measures to ensure that the user’s identity won’t be identified when such information is disclosed and we’ll request such third parties: (i) to ensure security of the data,(ii) not to use such data to any other purpose than providing service for us,and (iii) to use the data according to the data protection law currently in effect and the Privacy Policy.
Please contact us by the email stated below if you hope to delete any personal information we share with any third party. We’ll try our best to inform the third party to delete related personal information, but we don’t promise such information will be deleted definitely.
(4)We may also share personal information with our subsidiaries, affiliated companies and parent company, provided that they must observe the data protection law currently in effect and the Privacy Policy when using such information.
4.Data Retention
We will keep your data only for as long as your account is active or only for as needed to provide you the game services unless deleted in accordance with your request or as otherwise required by law. The locations of servers for the game services include:
(1) the United States;
(2) Japan;
(3) Germany;
(4) Singapore;
(5)
Room 1911, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong
(6) Brazil; and
(7) Australia.
You acknowledge and agree that your data will be processed on our servers which may not be located in your country of residence and can be accessed by our support, engineering and/or our affiliates around the world. No matter where our servers are located, we will make great efforts to take the appropriate safeguards to guarantee your rights in conformity with this Privacy Policy and any applicable laws.
5.Time Limit for Us to Use Your Personal Information
Generally we’ll keep your personal information in the time limit necessary for you to perform the contract between us and you as well as the legal obligations. If you suspend the permit or definitely cancel the permit for us to collect, use and disclose your personal information, we (and any third party in cooperation with us) will stop all such use immediately. In such case you may request us to delete your personal information and close your account.
However, some data may still be stored for a period of time to perform legal obligations (taxation, accounting, auditing) or to maintain security and data backup setting and prevent cheating or other malicious behaviors.
6.Third Party Websites or Applications
You may click the links in our service to visit other websites or applications not operated by us. For instance, you may enter a website or application beyond our control if you click the advertisement on our service. Such third party website or software may ask for or collect information (including your personal information) from you independently and provide us with the information about your activity on such website or software in some cases. We assume no responsibility for you to use or be unable to use such third party website or software. You explicitly relieve us of any responsibility arising from your use of such third party website or software. We suggest that you should refer to the privacy policies of all the third party websites or software you visit.
7.How We Protect Your Personal Information
We take safety measures including administrative, technical and physical measures to protect your personal information from any unauthorized access and disclosure. However, there isn’t a single system that is absolutely safe. Therefore, we don’t promise (and you should never expect) that your personal information will be safe all along despite the measures we take to protect your information.
we strongly urge you to take every possible precaution to protect your personal data when using our services, including but not limited to changing your passwords from time to time, not reflecting your real name or other personal data in registration, using a combination of letters and numbers when creating passwords, using a secure browser and/or taking other possible security measures. Please note that for security reasons, we store passwords in encrypted form.
Please be aware that advertisers or websites with links to and/or from our websites may collect personal data about you and this Privacy Policy does not apply to, and cannot control the activities of, those other advertisers or websites. We highly recommend that you read the privacy policy of such third-party websites which you may be directed to before providing any personal data.
8.Your Rights
(1) Right to Know About Personal Information Collected, Disclosed, or Sold
You have the right to access your personal data that we hold about you, i.e. the right to require free of charge, (i) information whether your personal data is collected, used, disclosed, or sold, (ii) categories of your personal data which has been collected, (iii) categories of sources from which your personal data is collected, (iv) business or commercial purpose for collecting or selling your personal data (if any), (v) disclosure of sale of your personal data (if any). You can also exercise the right to access your personal data through the privacy dashboard. According to our reasonable and unilateral judgement, if your verifiable request affects or will affect the rights or freedom of other users or is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee (taking into account the administrative costs arising therefrom) or refuse to act on the request.
(2) Right to Rectify
If we process your personal data, we shall endeavor to ensure by implementing suitable measures that your personal data is accurate and up-to-date for the purposes for which it was collected. If your personal data is inaccurate or incomplete, you have the right to obtain rectification of your inaccurate personal data without undue delay according to Article 16 of the GDPR and you can modify the information you provided via the privacy dashboard.
(3) Right to Request Deletion of Personal Information
You have the right to obtain deletion of your personal data. You acknowledge and agree that as a result of deleting your Account, you will lose access to game related services, including the Account, subscriptions and game-related information linked to such Account and lose the possibility to access other services through the Account.
(4) Right to Object
When our processing of your personal data is based on legitimate interests according to Article 6(1)(f) of the GDPR or any other applicable laws in your country of residence, you have the right to object to our processing. If you object, we will no longer process your personal data unless there are compelling and prevailing legitimate grounds of processing as described in Article 21 of the GDPR or any other applicable laws in your country of residence; in particular, if the data is necessary for the establishment, exercise or defense of legal claims. You also have the right to lodge a complaint at a supervisory authority.
(5) Right to Restrict Processing
You have the right to restrict the processing of your personal data under the conditions set out in Article 18 of the GDPR or any other applicable laws in your country of residence.
(6) Right to Personal Data Portability
You have the right to receive your personal data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller under the conditions set out in Article 20 of the GDPR or any other applicable laws in your country of residence.
9.Privacy Policy for Children
The service we provide is not applicable for children under the age of 13 or other minimum age specified in laws and regulations of your country currently in effect (“the minimum age”). No one younger than the minimum age shall use the service. Therefore, we strongly suggest that the parents should tell their children not to provide personal data externally without prior consent of the parents. We don’t want to collect the personal data of children younger than the minimum age. Notwithstanding, we will take all possible useful measures to delete the corresponding data if we find to have collected such data. Please contact us by the email stated below if you think we have possibly collected any information from the children younger than the minimum age.
10.Update of the Privacy Policy
The Privacy Policy may be subject to revision from time to time. We’ll publish the revised content to the Privacy Policy and any other place as we think fit when revise the Privacy Policy. Please refer to the Privacy Policy anytime and pay close attention to it.
11.How to Contact Us
If you have any question about the service or privacy policy or you wish to get the previous version of the text, please contact us by [[email protected]].
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<div class="bb_h2">TERMS OF SERVICE</div></b><br>Last Updated: July 7,2025<br><br> IMPORTANT, PLEASE READ CAREFULLY:<br><br>You must review the following terms and conditions prior to accessing or utilising our games, applications, websites, stores, communities, any game-specific site, software systems, customer support, social media channels, and/or any other related services provided by Duoyi or its authorised third-party providers (hereinafter referred to as "Services"), whether as a guest or registered user. This Terms of Service (hereinafter referred to as "Agreement") constitutes a legally binding contract between you (hereinafter referred to as "you" or "User") and Duoyi Hong Kong Interactive Entertainment Limited (hereinafter referred to as "Duoyi", "we”, "us" or "our").<br><br>IF YOU DO NOT AGREE TO THIS AGREEMENT, YOU ARE NOT PERMITTED TO ACCESS, INSTALL, COPY, DOWNLOAD, OR USE OUR SERVICES. BY CLICKING "DISAGREE/DECLINE/REFUSE," YOU ACKNOWLEDGE YOUR NON-ACCEPTANCE. YOUR USE OF OUR SERVICES CONSTITUTES YOUR ACKNOWLEDGMENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THE TERMS AND CONDITIONS HEREIN.<br><br><br>1. ACCOUNTS<br><br>1.1 Prior to accessing the Services or register our account (hereinafter referred to as "Account"), carefully review the terms of this Agreement to understand your legal rights and obligations with respect to Duoyi and our Services. If you use a third-party account (e.g., Google Play, Apple) to access the Services, you agree to comply with the terms of such third-party providers.<br><br>1.2 Your accessing of our Services or registration of our Account constitutes your irrevocable acceptance of this Agreement. If you do not agree, refrain from accessing or utilising our Services.<br><br>1.3 We only provide Services to natural persons who have reached the age of 18 or the applicable age of majority in their jurisdiction. By using the Services or registering an Account, you represent and warrant that you have reached the age of majority.<br><br>1.4 You warrant that all registration information provided is truthful, accurate, and legally compliant when register our Account. Misrepresentation or use of another person's identity is strictly prohibited. We may retain and use such information in accordance with the Privacy Policy.<br><br>1.5 You undertake to protect your Account credentials and maintain their confidentiality. Absent our prior written consent, you shall not transfer your Account as well as any of associated rights/obligations under this Agreement, and shall not share your Account credentials to anyone else.<br><br>1.6 You acknowledge and agree that you hold no ownership or proprietary interest in the Account. All rights thereto are and shall perpetually remain our exclusive property.<br><br>1.7 After 365 consecutive days of Account inactivity, We reserves the right to delete the inactive Account and related data (including Virtual Currency and Virtual Goods as defined in Clause 6) without prior notice. All rights associated with the deleted Account and data shall terminate immediately upon deletion.<br><br><br>2. SOFTWARE PRODUCT<br><br>
The
latest update: April
"Software Product" refers collectively and/or as applicable to:<br><br>2.1 The Software Product package (if any);<br><br>2.2 All contents, components, attachments, software, media, and code provided with this Agreement and delivered via the Website;<br><br>2.3 Any images, photographs, artwork, clip art, fonts, or other artistic works ("Art Work");<br><br>2.4 Related documentation, including explanatory materials and instructions ("Documentation");<br><br>2.5 Upgrades, modified versions, updates, additions, and copies of the Software Product ("Upgrades") licensed by us under this Agreement.<br><br>2.6 Our Services may incorporate Cheat Detection software/features. "Cheat Detection" identifies programs/methods that grant unfair competitive advantages ("Cheats").<br><br>FAILURE TO INSTALL CHEAT DETECTION SOFTWARE OR DISABLING ITS FEATURES WILL AUTOMATICALLY TERMINATE YOUR LICENSE UNDER THIS AGREEMENT, AND YOU MUST CEASE ACCESSING ALL OUR SERVICES IMMEDIATELY.<br><br>By installing, copying, or using the Services, you consent to Cheat Detection's collecting and transmitting data per our Privacy Policy. We may exercise our rights upon detecting Cheats.<br><br><br>3. OWNERSHIP & INTELLECTUAL PROPERTY<br><br>3.1 We retain all rights, title, and interest in and to: (i) our software, including but not limited to intellectual property rights such as copyrights in computer software, copyrights in artistic works, trademark rights, and patent rights; and (ii) all information and materials related to us (including but not limited to text, images, audio, video, charts, interface design, layout framework, data, or documents), as well as trade secrets and confidential information. No ownership in any of the foregoing items is transferred to you by virtue of these Terms or our grant of permission to use the Services. The Services and all its related content(including but not limited the content mentioned above), is protected under the laws of Hong Kong SAR and applicable international treaties.<br><br>3.2 You acknowledge and agree that your use of our Services does not confer upon you any proprietary rights or interests, including but not limited to in-game rewards, achievements, characters, virtual currency, levels, or any other content. We reserve the right, at our sole discretion and without prior notice, to discontinue providing access to any character data, gameplay progress, game customizations, and other data associated with our Services. Except as otherwise expressly provided in these Terms or where required by applicable law, no obligation to indemnify, compensate, or otherwise remedy shall be incurred by us in connection with such matters.<br><br>3.3 You acknowledge and agree that we retain all rights, title, and interest in and to all user-generated contents, and you waive any rights therein under applicable laws and regulations.<br><br>3.4 You acknowledge and agree that you shall not reproduce, modify, sublicense, resell, rent, lease, create derivative works of, or otherwise exploit our Services in whole or in part, unless obtaining our prior written consent.<br><br>3.5 You acknowledge and agree that: (a) you shall not circumvent, bypass, or tamper with any technological protection measures embedded in the Software; and (b) you shall not remove, alter, obscure, or falsify any copyright notices, trademark legends, patent markings, or other proprietary notices contained within the Services.<br><br><br>4. LIMITED LICENSE<br><br>4.1 Subject to your compliance with this Agreement, we hereby grant you a non-exclusive, non-transferable, non-sublicensable, limited license to:<br><br>(a) install and execute the Software; and<br><br>(b) access and use the Services, solely for personal, non-commercial purposes.<br><br>This license explicitly excludes any right to:<br><br>(a) commercially exploit the Services or any component thereof (including but not limited to Games, Software, or Content);<br><br>(b) create derivative works based on the Services; or<br><br>(c) use the Services for any public performance, broadcasting, or competitive activity.<br><br>All rights not expressly granted herein are reserved by us and our licensors. Any third-party scripts or code linked to the Services are licensed to you under the terms set by their respective owners, not by us.<br><br>4.2 You irrevocably acknowledge and agree that we and/or our licensors retain all right, title, and interest, including but not limited to copyrights, patents, trademarks, trade secrets, and other intellectual property rights, in and to:<br><br>(a)the Services and all components thereof;<br><br>(b)any derivative works, updates, or modifications thereof; and<br><br>(c)all associated content (including without limitation game titles, code, narratives, characters, artwork, audio-visual effects, and operational methods).<br><br>No transfer of ownership is implied or effected under this Agreement.<br><br>4.3 You covenant to:<br><br>(a) comply with all applicable laws and regulations when accessing the Services;<br><br>(b) Refrain from:<br><br>(i) copying, distributing, or creating derivative works of any Service content;<br><br>(ii)publicly displaying, performing, renting, or selling Service content without authorization;<br><br>(iii)using robots, spiders, or automated tools to monitor/copy content except for standard search engine indexing;<br><br>(iv)framing or mirroring the Services on external platforms without prior written consent; and<br><br>(v)reverse engineering, decompiling, or disassembling the Software.<br><br>4.4 You may link to our website from your platform, provided that:<br><br>(a)Your site does not imply endorsement by or affiliation with us; and<br><br>(b)You do not present our content in a false, misleading, or defamatory context.<br><br>We reserve the right, at its sole discretion and without liability, to modify, suspend, or discontinue any part of the Services without prior notice.<br><br><br>5. USER-GENERATED CONTENT<br><br>5.1 You may submit, upload, transmit, or otherwise provide information, data, software, audio, photos, graphics, videos, tags, usernames, or other materials (collectively, "User-Generated Content" or "UGC") through our Services. Notwithstanding such submission, you retain all intellectual property rights in your UGC to the extent permitted under applicable law.<br><br>5.2 You acknowledge and agree that neither we, nor any third party platform provider, on which you access or use within our services, is liable for the User-Generated Content submitted by you and other users. We are under no obligation to pre-screen User-Generated Content submitted by users, but we expressly reserve the right, at our sole discretion, to refuse to publish, edit, or transmit any such content. Notwithstanding the foregoing, we retain the unconditional right to moderate, remove, or block any User-Generated Content for any or no reason, without prior notice. In no event shall we be liable for any failure or delay in removing such content.<br><br>5.3 You represent and warrant that your UGC: (a) complies with all applicable laws and regulations in Hong Kong SAR and your jurisdiction; (b) does not infringe third-party's intellectual property rights (copyrights, trademarks, patents), privacy rights or publicity rights; (c) contains no defamatory, obscene, or unlawful material.<br><br>5.4 You represent and warrant that your UGC is non-confidential and non-proprietary. You acknowledge and agree hereby grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable, fully transferable license to use, reproduce, modify, adapt, translate, distribute, publicly perform, publicly display, create derivative works of, and commercially exploit such UGC in any media format and through any distribution channel. This license grant, and the above waiver of any applicable moral rights, survives any termination of this License.<br><br>5.5 To the extent any rights in UGC cannot be licensed or transferred under applicable law, you irrevocably waive enforcement of such rights against us, and you covenant not to assert any claims, fees, or compensation demands related thereto.<br><br>5.6 If you encounter offensive or inappropriate content posted by other users, you may contact us through the contact information disclosed in these Terms. You acknowledge and agree that the party responsible for such content shall be the user who posted it, and we shall not be liable for the posting, deletion, or any other actions related to such content under any circumstances.<br><br><br>6. VIRTUAL CURRENCY AND VIRTUAL ITEMS<br><br>6.1 You may use real-world fiat currency to acquire a limited, personal, non-transferable, non-sublicensable, revocable license to purchase and access Vitual Items within our services. For the purposes of this Agreement, "Virtual Items" shall mean: (a) Virtual currency (including but not limited to game coins), which may be exchanged for other virtual items within our Services; (b) In-game virtual objects, content or functionalities (including without limitation game characters, resources and equipment); and (c) Other digital goods or services. You expressly acknowledge and agree that all Virtual Items are licensed, not sold, to you. We retain all right, title and interest in and to the Virtual Currency and Virtual Items, including all intellectual property rights therein.<br><br>6.2 You acknowledge that all Virtual Currency and Virtual Items purchased or otherwise obtained through the Services are non-exchangeable, they shall never be redeemed for fiat currency, goods or services with monetary value.<br><br>6.3 You acknowledge that all Virtual Currency and Virtual Items purchased or otherwise obtained through the Services are non-transferable, except as expressly permitted by the Services or required by mandatory laws and regulations of Hong Kong SAR. You shall not, under any circumstances, transfer, sell, gift, exchange, barter, lease, sublicense, rent, commercially exploit, or otherwise dispose of any Virtual Currency or Virtual Items outside our Services, whether for real-world value or otherwise, unless such actions are:(a) integrated as an in-game functionality provided by us; or (b) mandated under the applicable laws and regulations of Hong Kong SAR.<br><br>6.4 We reserve the right to modify, manage, control and terminate Virtual Currency and Virtual Items at our sole discretion. You acknowledge and agree that we may implement operational measures that materially affect the perceived value or effective purchase price of Virtual Currency and Virtual Items. Such measures may be executed at any time and shall not constitute a breach of this Agreement. We shall not be liable to you or any third party for exercising the rights mentioned above.<br><br>6.5 By submitting valid and current payment information to us or our designated Payment Processor, you expressly represent, warrant, and covenant that: (a) you are the authorized user of the Payment Method(s) specified; and (b) you irrevocably authorize us to initiate payment processing, including but not limited to charging the full transaction amount to such Payment Method(s).<br><br>6.6 Given the intangible nature of the Services, which entails no transaction involving physical goods, you acknowledge and agree that refunds will not be available to you under any circumstances, except where required by mandatory laws and regulations of Hong Kong SAR.<br><br><br>7. INAPPROPRIATE USER BEHAVIORS<br><br>7.1 You are solely responsible for your conduct and communications on or in connection with our Services. We encourage all users to access and use the Services in a healthy, lawful, and civilized manner. You shall not engage in, and are strictly prohibited from:<br><br>(a) impersonating or falsely claiming to be an employee, representative, or affiliate of us;<br><br>(b) disseminating false, deceptive, or misleading information;<br><br>(c) transmitting harmful or prohibited content:<br><br>(i) uploading, posting, transmitting, or disseminating any content that is unlawful, defamatory, obscene, vulgar, harassing, hateful, threatening, or otherwise objectionable;<br><br>(ii) uploading, posting, transmitting, or disseminating any content that contains or links to illegal websites, promotes illegal activities (including the purchase or use of illicit drugs), or constitutes unsolicited commercial communications("spam") or unauthorized advertising;<br><br>(iii) uploading, posting, transmitting, or disseminating any viruses, malware, spyware, Trojan horses, worms, or any other malicious code or harmful software components (including unauthorized plug-ins or programs designed to modify the Services);<br><br>(iv)uploading, posting, transmitting, or disseminating any information that violates public order, religious beliefs, social morality, or cultural customs of any group, including but not limited to content promoting discrimination, hatred, or violence;<br><br>(d) targeting any other user with abusive conduct, attacks, threats, or insults.<br><br>(e) using vulgar expressions, coarse language, or engaging in abusive behavior or verbal harassment towards us, our affiliates, or other users;<br><br>(f) utilizing any unapproved payment methods;<br><br>(g) developing, distributing, or using cheating programs, malicious software (e.g., bots, scripts, Trojans), or exploiting game vulnerabilities to gain unfair advantages;<br><br>(h) disclosing, furnishing, or disseminating any non-public information of us or other users (e.g., trade secrets, unreleased game content, personal data) to third parties without prior written authorization;<br><br>(I) any other conduct or language that may damage our reputation.<br><br>7.2 We reserves the right (but has no obligation) to investigate, mediate, or intervene in disputes arising between users at our reasonable discretion. If you reasonably believe your legitimate rights have been infringed by another user through the Services, We may, upon your formal request and to the extent permitted by law, provide limited assistance by supplying relevant transaction records or behavioral logs to facilitate your legal claims.<br><br>7.3 Where we reasonably determine that a user has violated this Agreement or engaged in inappropriate conduct, we may, upon prior notice to the user (unless exigent circumstances exist), take one or more of the following actions:<br><br>(a) issue warnings;<br><br>(b) restrict communication functions (including but not limited to chat, team-up);<br><br>(c) suspend, restrict or terminate user's access to the services temporarily or permanently;<br><br>(d) block account login access;<br><br>(e) remove service-related content or files.<br><br>We retain the exclusive right to interpret the scope of prohibited conduct and determine appropriate remedial measures based on the factual circumstances of each case.<br><br>7.4 If you materially breach this Agreement or engage in any conduct that, in our sole and absolute discretion, constitutes abuse, or violation of our community standards, or otherwise inappropriate or objectionable behavior affecting any user group, we shall be entitled to immediately and without prior notice:<br><br>(i) suspend, restrict or terminate your access to the Services temporarily or permanently;<br><br>(ii) block your Account;<br><br>(iii) terminate this Agreement effective immediately.<br><br><br>8. PERSONAL DATA PROTECTION<br><br>Respecting and protecting user's personal data and privacy is one of our fundamental principles. Our Privacy Policy governs the collection, use and protection of your personal data. We may update the Privacy Policy at any time, and your continued use of the Services constitutes acceptance of such changes.<br><br><br>9. DISCLAIMER & LIABILITY LIMITATION<br><br>9.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, LICENSEES, OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF OR IN CONNECTION WITH: (A) THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT; OR (B) THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.<br><br>9.2 IN ANY EVENT, THE AGGREGATE LIABILITY OF US AND OUR AFFILIATES UNDER THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS AND EXCLUSIONS REGARDING DAMAGES APPLY EVEN IF ANY REMEDY PROVIDED BY US FAILS TO PROVIDE ADEQUATE COMPENSATION.<br><br>9.3 ANY CLAIM ARISING FROM OR RELATED TO THIS AGREEMENT AND/OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIMANT FIRST BECOMES AWARE OF THE CAUSE OF ACTION OR SUCH CAUSE OF ACTION IS ACCRUED (WHICHEVER IS EARLIER). FAILURE TO COMMENCE SUCH ACTION WITHIN SUCH PERIOD SHALL CONSTITUTE AN ABSOLUTE BAR TO THE CLAIM.<br><br>9.4 NOTHING HEREIN SHALL LIMIT OR EXCLUDE LIABILITY WHERE PROHIBITED BY LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS OR LIMITATIONS OF LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.<br><br><br>10. AGREEMENT MODIFICATIONS<br><br>We reserve the right to amend, update, or replace this Agreement (each an "Updated Agreement") from time to time to reflect changes in the Services, applicable laws, regulations, or operational practices. The then-current version of this Agreement will be superseded and cease to be effective immediately upon the effective date of any such Updated Agreement. The Updated Agreement shall not have retroactive effect. Your continued access to and use of the Service following the posting or notification of any Updated Agreement constitutes your irrevocable acceptance of, and agreement to be bound by, the Updated Agreement.<br><br><br>11. TERMINATION<br><br>11.1 Without prejudice to any other rights and remedies available to Duoyi under applicable law or this Agreement, we may terminate this Agreement immediately and without prior notice upon your material breach of any term, condition, or incorporated policy herein. You may terminate this Agreement at any time by permanently uninstalling and deleting our application from all devices in your possession or control, and ceasing all use of our Services.<br><br>11.2 Upon any termination:<br><br>(a) All licenses granted to you hereunder shall cease forthwith;<br><br>(b) You must irrevocably delete or destroy all copies of our Services and related materials in your possession or control.<br><br>11.3 Notwithstanding the termination or expiration of this Agreement, all obligations incurred by you prior to such termination or expiration shall survive and remain enforceable. All of our rights and any licenses granted to us hereunder (if applicable) shall continue in full force and effect notwithstanding such termination.<br><br>11.4 We further reserve the exclusive right, exercisable at our absolute discretion, to block any user's access to our services, content, websites, or webpages, whether in whole or in part, without incurring liability for such actions.<br><br><br>12. GOVERNING LAW & DISPUTE RESOLUTION & SEVERABILITY<br><br>12.1 Any dispute, controversy, difference or claim arising out of or relating to this Terms, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The law of this arbitration clause shall be Hong Kong law. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be three. The arbitration proceedings shall be conducted in English or Chinese.<br><br>12.2 All disputes arising from this Agreement or your use of the Services shall be resolved solely on an individual basis, and neither party may participate in a class, representative, or consolidated action ("Class Action") unless such procedural form is expressly mandated by applicable laws and regulations.<br><br>12.3 Should any provision of these Terms be adjudged by a court of competent jurisdiction to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed severed herefrom and shall not affect the validity, legality, or enforceability of the remaining provisions. The surviving provisions shall remain in full force and effect. Class action waivers are non-severable – no class arbitration without our written consent.<br><br><br>13. CONTACT INFORMATION<br><br>If you have any question about this Agreement, please contact us by <a href="mailto:[email protected],">[email protected],</a> You can also write to the following address:<br><br>Duoyi Hong Kong Interactive Entertainment Limited<br><br>Room 1911, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong.<br><br><br><b><div class="bb_h2">PRIVACY POLICY</div></b><br><br>Last Updated: July
7,
2022</b><br><br><b>IMPORTANT, PLEASE READ CAREFULLY:</b><br><br>You should read the
2025<br><br>Welcome!We, Duoyi Hong Kong Interactive Entertainment Limited (hereinafter referred to as "we", "us" or "our"), operate the Duoyi Game(s) and related official websites, software systems, customer support, social media channels, communities, and any other online services provided by Duoyi, including through authorized third parties (collectively, the "Services"). To provide the Services, we collect and process your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information. <br><br>SHOULD YOU DISAGREE WITH OUR PROCESSING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS PRIVACY POLICY, YOU SHOULD REFRAIN FROM PROVIDING YOUR PERSONAL DATA AND DISCONTINUE USE OF THE SERVICES IMMEDIATELY. YOUR ACCESS TO THE SERVICES CONSTITUTES YOUR ACCEPTANCE OF THE PROCESSING ACTIVITIES DESCRIBED HEREIN.<br><br>We may periodically update this Privacy Policy. We encourage you to review this policy regularly to stay informed of any changes. Your continued use of the Services
following
the effective date of revised
terms
and conditions before accessing or using the Duoyi Game(s),
constitutes acceptance of those revisions. <br><br>For inquiries or concerns, please contact
our
online website, any game-specific site, software systems, customer support, social media, community channels and/or any other online services provided by Duoyi and any of our authorized third party (collectively the "Duoyi Services"), whether as a guest or a registered user. This terms of service (“Agreement”) is a legal agreement between you(“you” or “User”) and Duoyi (Hong Kong) Interactive entertainment Limited.<br><br>IF YOU DO NOT AGREE TO THIS AGREEMENT, YOU MAY NOT ACCESS, INSTALL, COPY, DOWNLOAD OR USE THE DUOYI SERVICES. IF YOU DO NOT AGREE, CLICK "DISAGREE/DECLINE." YOU AGREE THAT YOUR USE OF THE DUOYI SERVICES ACKNOWLEDGES THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.<br><br><b>1. ACCOUNTS</b><br><br>1.1 Please read the terms of this Agreement carefully before using the Services or opening a Duoyi account ("Account") so that you as the User are aware of your legal rights and obligations with respect to Duoyi and the Services.<br><br>1.2 by using the services or opening an account, you signify your irrevocable acceptance of this Agreement. if you do not agree to this Agreement, please do not use our services.<br><br>1.3 if you are younger than 18 years old or the relevant "age of majority" where you live, you must get permission from a parent or legal guardian to open an account and that parent or legal guardian must agree to this Agreement. if you do not know whether you have reached the "age of majority" where you live, or do not understand this section, please do not create an account until you have asked your parent or legal guardian for help. if you are the parent or legal guardian of a minor who is creating an account, you must accept this Agreement on the minor's behalf and you will be responsible for all use of the account or services, including purchases or other transactions made by the minor in connection with the services, whether the minor's account is now open or created later and whether or not the minor is supervised by you during such purchase or other use of the services.<br><br>1.4 You agree that you will make necessary efforts to protect your account information and keep it confidential. You agree that you may not transfer your account as well as any of your rights or obligations under this Agreement to anyone else or share your account information with others without our prior consent.<br><br><b>2. SOFTWARE PRODUCT</b><br><br>The Software Product, as used in this Agreement, means, collectively and/or as applicable:<br><br>2.1 The Software Product package (if any);<br><br>2.2 Any and all contents, components, attachments, software, media, and code with which this Agreement is provided and delivered via the Web Site;<br><br>2.3 Any and all images, photographs, art, art work, clip art, fonts or other artistic works (the "Art Work");<br><br>2.4 Related explanatory written materials and instructions, and any other possible documentation related thereto ("Documentation"); and<br><br>2.5 Upgrades, modified versions, updates, additions and copies of the Software Product (the "Upgrades"), if any, licensed to by Duoyi under this Agreement.<br><br>2.6 Please note the software of Duoyi Game(s) may contain Cheat Detection software or features. "Cheat Detection" means functionality intended to identify Cheats. "Cheats" means programs, methods, processes or other programs with software or hardware on any formats that may give users an unfair competitive advantage within Duoyi Game(s).<br><br>IF YOU DO NOT AGREE TO INSTALL THE CHEAT DETECTION SOFTWARE OR AT ANY TIME REMOVE OR DISABLE THE CHEAT DETECTION FEATURES, ALONE OR MAKE COMBINATION WITH DUOYI GAME(S), THE LICENSE GRANTED TO YOU UNDER THIS AGREEMENT AUTOMATICALLY TERMINATES AND YOU MAY IMMEDIATELY STOP ACCESSING TO ANY OF THE DUOYI SERVICES.<br><br>Please note that the Duoyi Game(s) with the Cheat Detection software therein may collect and transmit details about your Account, gameplay, and any potentially unauthorized programs and processes, subject to our Privacy Policy. In the event that Cheats are identified, you agree that Duoyi may exercise part or all of its rights hereunder. You confirm that, by installing, copying, running or otherwise using the Duoyi Game(s), you agree to be bound by this Agreement.<br><br><b>3. OWNERSHIP</b><br><br>3.1 Our Services and Duoyi Content are protected by copyright, trademark, and other laws of People's Republic of China and foreign countries.<br><br>3.2 Except as expressly provided in this Agreement, Duoyi and our licensors exclusively own all right, title and interest in and to the Services and Duoyi Content,including all associated intellectual property rights, including any patents, copyrights, trademarks, service marks, trade names, database rights, domain name rights, applications for any of the foregoing, moral rights and trade secret rights ("Intellectual Property Rights").<br><br>3.3 Duoyi will exclusively own all right, title and interest in and to any Customizations and you hereby waive any and all rights you may have in any Customizations under copyright law or otherwise. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying our Services or Duoyi Content.<br><br><b>4. LIMITED LICENSE</b><br><br>4.1 Duoyi grants you a non-exclusive, non-transferable limited right and license to install the Software and to access and/or use the Services, subject to the terms and conditions of this Agreement and for personal use only. This license does not allow you to make any commercial use or any derivative use of the Services (including without limitation any of its individual elements, including but not limited to the Games, Software or Content). All rights not expressly granted by Duoyi under this Agreement are hereby reserved by Duoyi. Any third-party scripts or code, linked to or referenced from the Services, are licensed to you by the third parties that own such scripts or code, not by Duoyi.<br><br>4.2 You acknowledge and agree that all title, ownership rights and intellectual property rights connected with the Services (including but not limited to any derivative works, titles, computer code, objects, themes, characters, character names, stories, dialogues, catch phrases, locations, concepts, artwork, graphics, animation, sounds, musical compositions, audio-visual effects, text, screen displays, methods of operation, moral rights, “applets” incorporated in the Services, and any related documentation) are the property of Duoyi and where applicable, third party proprietors identified in the Services.<br><br>4.3 By using or accessing the Services you agree to comply with the copyright, trademark, service mark, and all other applicable laws that protect the Services and its Content. You agree not to copy, distribute, republish, transmit, publicly display, publicly perform, modify, adapt, rent, sell, or create derivative works of any portion of the Services or its Content. You also may not, without our prior written consent, mirror or frame any part or whole of the Services on any other server or as part of any other website. In addition, you agree that you will not use any robot, spider or any other automatic device or manual process to monitor or copy our Content, without our prior written consent (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this website).<br><br>4.4 You are welcome to link to the Site from your website, provided that your website does not imply any endorsement by or association with Duoyi. You acknowledge that Duoyi may, in its sole discretion and
Data Protection Officer
at
any time, discontinue providing any part of the Services without notice.<br><br><b>5. USER-GENERATED CONTENT</b><br><br>5.1 The Software Product may allow you to create user-generated content, including but not limited to postings, screenshots, user generated artwork, or other content that can be viewed by others (“User-Generated Content”). You agree that neither Duoyi, nor any first party platform provider, on which you access and/or use the Software Product, is liable for User-Generated Content that is provided by others. Duoyi has no duty to pre-screen User- Generated Content, but Duoyi has the right to refuse to post, edit, or deliver submitted User- Generated Content. Duoyi reserves the right to remove User-Generated Content for any reason, but Duoyi is not responsible for any failure or delay in removing such material. Duoyi reserves the right to block any user’s access to any content, website or webpage that Duoyi provides in our sole discretion.<br><br>5.2 You represent that you have the right to post any User-Generated Content which you post to and/or in relation to the Software Product, and that such content, or its use by us as contemplated by this Agreement, does not violate this Agreement, applicable law, or the intellectual property rights of others. In exchange for use of the Software Product, you hereby grant Duoyi and/or the platform manufacturer upon which you access and/or use the Software Platform, a non-exclusive, royalty-free, perpetual, irrevocable, fully transferable and sub- licensable worldwide right and license to use your contributions including but not limited to the rights to reproduce, distribute, adapt, modify, create derivative works from, perform, display, publish, broadcast, transmit, or otherwise communicate to the public in all media now known or hereafter devised, for any purpose, without any further notice or compensation to you. You hereby waive and relinquish any claim based upon "moral rights" (as that term is commonly understood) or any rights of attribution or integrity in connection with content submitted to us hereunder. This license grant, and the above waiver of any applicable moral rights, survives any termination of this License.<br><br><b>6. IN-GAME CURRENCY AND GOODS</b><br><br>6.1 The Duoyi Services may include an opportunity for you to purchase virtual, in-game currency ("Virtual Currency") with real money. The Duoyi Services may also include the purchase of virtual, in-game digital items ("Virtual Goods") with real money or Virtual Currency. You acknowledge that Virtual Currency and Virtual Goods shall never be redeemed for real money or any item with monetary value. You understand that both Virtual Currency and Virtual Goods are licensed, not sold, to you under this Agreement and Duoyi reserves and retains all right, title, interest or otherwise, in and to the Virtual Goods and Virtual Currency.<br><br>6.2 Your purchase of Virtual Currency and/or Virtual Goods is non-exchangeable and non-transferable, except otherwise granted by laws of your country. Except inside the Duoyi Game(s), you may not transfer, sell, gift, exchange, trade, lease, sublicense, rent or otherwise use Virtual Currency or Virtual Goods.<br><br>6.3 Duoyi reserves the right to modify, manage, control or eliminate Virtual Currency and/or Virtual Goods in its sole discretion. You acknowledge and agree that Duoyi may engage in actions that may impact the perceived value or purchase price, if applicable, of Virtual Currency or Virtual Goods at any time, except as otherwise required by applicable laws.<br><br>6.4 When you provide payment information to Duoyi or its authorized processor, you represent that you are an authorized user of any payment method specified by you, and you authorize Duoyi to charge such payment method for the full amount of the purchase transaction.<br><br>6.5 You agree that due to the special nature of online game services, there is no physical goods transaction, and your purchasing experience comes from online game services provided by the game manufacturer. Therefore, refund is not applicable unless the Game operation is terminated.<br><br><b>7. INAPPROPRIATE USER BEHAVIORS</b><br><br>7.1 Duoyi holds you accountable for your own behaviors and languages, encourages you to play Duoyi Game(s) in a healthy and civilized manner, and strictly prohibits you from any improper or objectionable behaviors. You are prohibited from, in any way, claiming as our employees or disseminating false information either to Duoyi or third-parties, spreading vulgar information, posting illegal websites, spam advertisements or any information or materials involving drugs or otherwise attacking, threatening or insulting towards a portion or all of the users. Any dissemination of plugins, Trojan horse programs, or any other kind of viruses is also strictly prohibited.<br><br>7.2 You are prohibited from engaging in, directly or indirectly:<br><br>7.2.1 vulgar expressions, coarse language, abusive behavior, verbal harassment, either towards Duoyi or other users;<br><br>7.2.2 use of any unapproved payment methods;<br><br>7.2.3 use of cheating programs or other malicious game programs;<br><br>7.2.4 dissemination of information or materials that violate popular customs, religious beliefs, habits or social morality of a portion or group of the public;<br><br>7.2.5 disclose, furnish, disseminate or otherwise make any of our or other users’ un-public information available to third-parties; and/or<br><br>7.2.6 any other inappropriate behaviors or languages that may damage the reputation of Duoyi.<br><br>7.3 We reserve the right, but are not obligated, to attention or be involved in disputes between users. Depending on the relevant situation, Duoyi may take action, including but not limited to, sending a warning, blocking communications, suspending, off-lining, banning or terminating your Account temporarily or permanently, blocking login, deleting game files or otherwise take actions in our sole discretion. We reserve and maintain the final rights to interpret and take actions according to relevant circumstances of your inappropriate behaviors. If your rights are violated by other users, we will assist you in providing the necessary materials to defend your rights.<br><br>7.4 If you breach this Agreement or upon any user behavior whatsoever which is, in our sole discretion, an abuse and/or in violation of the spirit of the Duoyi Game(s) or otherwise inappropriate or objectionable to a portion or group of the public, we shall be entitled to, without prior notice, suspend your access to the Duoyi Services for an indefinite period of time, block your Account, terminate your access to our services, and/or terminate this Agreement immediately without prior notice.<br><br><b>8. PROTECTION OF PERSONAL INFORMATION</b><br><br>All the information collected from you is subject to Local Laws and Duoyi shall try its best efforts to protect your provided information. Subject to any applicable laws and regulations, user has the right to request modification or deletion of your personal information after passing our review process in a required proper manner. Please see Duoyi’s <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=http%3A%2F%2F%23privacy-policy" target="_blank" rel=" noopener">Privacy Policy</a> for more information regarding to the collection and use of your information.<br><br><b>9. DISCLAIMER OF WARRANTIES</b><br><br>TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DUOYI, ITS AFFILIATES OR LICENSEES, BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF DUOYI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, DUOYI'S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE PRODUCT; PROVIDED HOWEVER, IF YOU HAVE ENTERED INTO A SUPPORT SERVICES AGREEMENT, DUOYI'S ENTIRE LIABILITY REGARDING SUPPORT SERVICES SHALL BE GOVERNED BY THE TERMS OF THAT AGREEMENT. NOTWITHSTANDING THE FOREGOING, SOME COUNTRIES, STEATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY AS STATED ABOVE, SO THE ABOVE TERMS MAY NOT APPLY TO YOU. INSTEAD, IN SUCH JURISDICTIONS, THE FOREGOING EXCLUSIONS AND LIMITATIONS WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY THE LAWS OF SUCH JURISDICTIONS.<br><br><b>10. LIMITATION OF LIABILITY</b><br><br>TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DUOYI, ITS AFFILIATES OR LICENSEES, BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF DUOYI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, DUOYI'S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS EULA SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE PRODUCT; PROVIDED HOWEVER, IF YOU HAVE ENTERED INTO A SUPPORT SERVICES AGREEMENT, DUOYI'S ENTIRE LIABILITY REGARDING SUPPORT SERVICES SHALL BE GOVERNED BY THE TERMS OF THAT AGREEMENT. NOTWITHSTANDING THE FOREGOING, SOME COUNTRIES, STEATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY AS STATED ABOVE, SO THE ABOVE TERMS MAY NOT APPLY TO YOU. INSTEAD, IN SUCH JURISDICTIONS, THE FOREGOING EXCLUSIONS AND LIMITATIONS WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY THE LAWS OF SUCH JURISDICTIONS.<br><br><b>11. CHANGES TO THE AGREEMENT</b><br><br>Duoyi may replace this Agreement with new versions (each a "New Agreement") over time as the Game and the law evolve. This Agreement will terminate immediately upon the introduction of a New Agreement. The New Agreement will not be applied retroactively. Your continued use of the Software Product and play of the Game after a modification of this Agreement will be deemed as your acceptance of any modified terms.<br><br><b>12. Termination</b><br><br>12.1 Without limiting any other rights of Duoyi, this Agreement will terminate automatically without prior notice if you fail to comply with any term or condition of this Agreement or any agreements or policies referred herein. You may also terminate this Agreement by deleting the Duoyi Game(s) from all devices on which you’ve installed and immediately stop your uses of the Duoyi Services. Upon any termination, you shall no longer exercise any of the rights granted to you and you must destroy all copies of the Duoyi Game(s) in your possession.<br><br>12.2 Despite the termination/expiration of this Agreement, your obligations accumulated prior to the termination/expiration shall still be fulfilled by you. Also, all the rights and interests of Duoyi and the authorization (if any) granted to Duoyi shall still remain in effect and survive the termination of this Agreement.<br><br><b>13. CONTROLLING LAW AND SEVERABILITY</b><br><br>Any dispute, controversy, difference or claim arising out of or relating to this Agreement, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The law of this arbitration clause shall be Hong Kong law. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be three. The arbitration proceedings shall be conducted in Chinese. If for any reason a court of competent jurisdiction finds any provision, or portion thereof, to be unenforceable, the remainder of this Agreement shall continue in full force and effect.<br><br><b>14. CONTACT INFORMATION</b><br><br>If you have any questions about this Agreement or the Game, please contact us at <a href="mailto:[email protected]">[email protected]
<a href="mailto:[email protected]">[email protected]
</a>.<br>
<b>
<br><br>1.WHAT PERSONAL DATA DO WE COLLECT FROM YOU?<br><br>1.1 Data You Provide With Us<br><br>To access and utilise the Services, you may, where required or applicable, voluntarily provide certain categories of Personal Data to us, including but not limited to:<br><br>1.1.1 Contact information (e.g. email address).<br><br>1.1.2 Account information (e.g. Account ID, registered username, password, age, gender, geographical location, and profile photograph).<br><br>1.1.3 Character information (e.g. character name and profile picture. Please be reminded that such information may be disclosed to other users during the provision of the Services and may be accessible to your connections or the public via third-party services).<br><br>1.1.4 Billing and transactional information (e.g. billing/delivery address, payment card or financial account details, and records of purchases and transactions. Please be reminded that payments processed through third-party merchant services are governed by the respective provider's privacy policy, accessible).<br><br>1.1.5 Communications with us (e.g. content of emails, chat logs, and other correspondence submitted to our support channels. Such data is retained for service optimisation and compliance with legal obligations).<br><br>1.2 Data We Collect<br><br>We automatically collect the following categories of Personal Data when you access and utilise the Services, strictly limited to what is necessary for service functionality, security, and legal compliance:<br><br>1.2.1 Location information (approximate geographic location derived from IP address, cellular tower ID (Cell-ID), and Wi-Fi access points).<br><br>1.2.2 Device, network and technical information<br><br>(a) Device attributes: Name, brand, model, version, type, operating system, system properties, resolution, settings;<br><br>(b) Technical identifiers: MAC address, IMEI, Android ID, IDFA, IDFV, OpenUDID, GUID, IMSI, OAID, VAID, AAID, UUID, CAID, device serial number;<br><br>(c) Network data: IP address, network type, carrier, ICCID, local network status;<br><br>(d) Connectivity details: Wi-Fi status/parameters, BSSID (router MAC address), SSID (access point name);<br><br>(e) Hardware specifications: CPU type/architecture, GPU information;<br><br>(f) System metrics: Time zone, software versions, active processes, input method list;<br><br>(g) Location-related signals: IP-based approximate location, GPS data (subject to explicit consent), nearby Wi-Fi access points, Bluetooth beacons, cell tower IDs (Cell-ID);<br><br>(h) Device sensors: accelerometer, gyroscope, gravity sensor, rotation vector, magnetometer, linear accelerometer, ambient light sensor, proximity sensor;<br><br>(i) Game session logs: Match records, item transactions, social interactions;<br><br>(j) Access logs: Login timestamps, IP geolocation;<br><br>(k) Error diagnostics: Crash reports, exception traces.<br><br>1.2.3 Gameplay information (data related to how you play and actions you take in our games, including game version, game authentication tokens, character appearance and attributes, progression and results, virtual assets, currencies, and items, tasks and rewards, social connections, chat logs, crash/error logs, gameplay screen capture, sensor data).<br><br>1.2.4 When you access and utilise our Services through your mobile device, we may explicitly request your consent prior to collecting data from microphone, camera, and external storage.<br><br>1.3 Data Collected From Third-parties<br><br>We may receive certain categories of Personal Data from third-party platforms or service providers, strictly limited to what is necessary for service functionality and contingent upon your explicit authorization.<br><br>1.3.1 Social media and gameplay platform account information: When you choose to bind, connect, or log in with your third-party account on our Services (such as your access to our Services via Google Play or Apple), we may be authorised to collect these data, which may include your platform account ID, username, profile picture, email address, activities or contact list associated with that account, specifically depending on the third party.<br><br>1.3.2 Payment information: Where you utilize third-party payment processors (e.g., PayPal, AlipayHK), we receive and retain: Hashed transaction identifier, country/region from which your payment originated, and transaction details<br><br>Please note that we may combine and update the personal data we collect with the third-parties so as to conduct market analysis for service optimization.<br><br>1.4 Cookies<br><br>When you access our Services, we may use Cookies, Web Beacons and/or other similar technologies (hereinafter collectively referred to as cookies). Cookies are small text files stored by the browser(s) on your desktop computer or mobile device. Most web browsers automatically accept cookies, but you can usually modify browser settings to decline cookies. If you choose to decline cookies, you may not be able to access certain Services and may experience technical problems receiving current information from the cookie-disabled services.<br><br>Please note that our Services may contain Cheating Detection software/features. "Cheat Detection" identifies programs/methods that grant unfair competitive advantages. Cheating Detection software/features may collect and transmit the information about your account, gameplay data and detailed information of any program not authorized by us. If you refuse to install, or delete/prohibit the Cheating Detection software, the rights granted to you herein will be terminated automatically, please cease accessing our Services immediately.<br><br>When you use any third-party plugins that interact with our Services, please note that they may be subject to their respective privacy policies.<br><br><br>2.HOW DO WE USE YOUR PERSONAL DATA?<br><br>Our primary purpose for processing your personal data is to provide, secure, and enhance our Services. Specifically, we process data for the following lawful bases and purposes:<br><br>2.1 To operate, provide the Services to you:<br><br>2.1.1 Create Account;<br><br>2.1.2 Allow you to access our Services;<br><br>2.1.3 Operate the Services;<br><br>2.1.4 Verify and confirm payments;<br><br>2.1.5 Provide and deliver products and services that you request;<br><br>2.1.6 Send service-related communications to you.<br><br>2.2 To improve and optimize the Services<br><br>2.2.1 Update and develop the Services;<br><br>2.2.2 Manage and update your Account;<br><br>2.2.3 Develop and improve your experience;<br><br>2.2.4 Respond to your comments and questions and provide support to you;<br><br>2.2.5 To improve the stability and functionality of our website.<br><br>2.3 To secure the Services<br><br>2.3.1 Analyze and monitor the use of the Services and its social features;<br><br>2.3.2 Moderate and monitor chats;<br><br>2.3.3 Prevent cheating, crime, or fraud;<br><br>2.3.4 Take action against fraudulent or misbehaving users;<br><br>2.3.5 Pass your information to agencies or organizations in charge of crime and fraud prevention and repression.<br><br>2.4. To analyze, research, and test<br><br>In all of the above cases and purposes, we may use analytic tools, which may include third-party's analytic tools, to carry out research, surveys, and analysis, to create reports for use, to track potential problems of the Services or to test out new game features and content.<br><br>2.5. To obtain your consent<br><br>With your consent, we may process personal data for additional purposes.<br><br><br>3.SHARING PERSONAL DATA WITH THIRD PARTIES<br><br>We do not sell your personal data. We do not disclose your personal data to independent third parties without your explicit knowledge and consent, except in the following circumstances expressly stated in this
Privacy
Policy:<br><br>3.1 We may share your personal data with our affiliates (including parent companies, subsidiaries, joint ventures, and entities under common control) to facilitate unified service delivery and account management. In such cases, we contractually require affiliates to adhere to this Privacy
Policy
</b>
and implement equivalent data protection measures.<br><br>3.2 To enhance service functionality and user experience, we may engage authorized partners for advertising, payment processing, analytics, marketing, social media integration, and personalized services. We may disclose specific personal data to these partners, limited to: Device information, Installed applications list, Network information. All partners are bound by strict data processing agreements prohibiting independent use of your data beyond contracted purposes.<br><br>3.3 In the event of mergers, acquisitions, asset transfers, or similar transactions where personal data is transferred, we will:(a) ensure the transferee assumes compliance with this Privacy Policy; or (b) require re-obtainment of your consent if the transferee cannot comply. You will receive prior notification of such transfers.<br><br>3.4 We may disclose personal data to public authorities when: (a) required by applicable laws, regulations, court orders, subpoenas, or search warrants; (b) necessary to combat fraud, financial crimes, or cyberattacks; (c) essential to protect user safety, defend legal rights, or enforce our Terms of Service. Disclosures will be proportionate to legal requirements.<br><br>3.5 We reserve the right to disclose personal data where necessary to: (a) Investigate and defend against third-party claims or allegations; (b) prevent unauthorized access, data breaches, or service integrity compromises; (c) protect the rights, property, or safety of our users, the public, or us.<br><br><br>4.INTERNATIONAL DATA TRANSFERS<br><br>Our servers, service providers, affiliates and subsidiaries, and partners are located in various countries around the world. Your personal data may be transferred to, and processed in, these countries, which may be different from the territory in which you reside. These countries may have data protection laws that are different from those of your jurisdiction (and, in some cases, may not be as protective).<br><br>We are committed to processing data in compliance with applicable data protection laws and to implementing appropriate security measures to protect your information no matter where it is stored. We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.<br><br>Unfortunately, although we have implemented and maintained reasonable measures to protect your personal information, the transmission of information via the internet is not completely secure. In the event of a security incident such as a personal data breach, we will initiate an emergency plan to prevent the magnification of the security incident, and will notify you via push notifications, announcements, etc.<br><br>You may exercise your rights regarding cross-border transfers, including requesting the details of safeguards or withdrawing consent (where applicable), by contacting our Data Protection Officer at <a href="mailto:[email protected]">[email protected]</a>.<br><br><br>5.DATA RETENTION<br><br>5.1 We retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy, including but not limited: (a) performing our contractual obligations towards you; (b) complying with legal obligations (e.g., taxation, accounting, or auditing requirements under applicable laws and regulations); (c) protecting against cheating, fraud, or security incidents.<br><br>5.2 Data retention shall adhere strictly to the principle of data minimisation and shall not exceed the minimum duration required to achieve the processing purposes. We do not keep your data for longer than is necessary unless we are required to do so under law.<br><br>5.3 Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.<br><br><br>6.THIRD PARTY WEBSITES OR APPLICATIONS<br><br>During your use of our Services, you may encounter links directing you to third-party websites or applications not operated or controlled by us (e.g., external pages accessed via in-game advertisements). These third-party platforms may independently collect and process your personal data and, in some cases, share information about your activities on their platforms with us. We assume no responsibility for the content, privacy practices, or your experiences with these third-party platforms. You access these platforms entirely at your own risk and hereby release us from any liability arising from third-party conduct. We strongly advise you to review the Privacy Policies of any third-party platforms to understand their data processing practices.<br><br><br>7.HOW WE PROTECT YOUR PERSONAL DATA<br><br>We implement comprehensive administrative, technical and physical safeguards designed to protect your personal data against unauthorised access, disclosure or loss. Notwithstanding these measures, no data security system can be guaranteed as absolutely secure. Accordingly, we do not warrant that our security infrastructure is absolutely safe, and you should not expect that your personal data will remain immune to security incidents at all times. For security purposes, passwords stored in our systems are encrypted, but we strongly advise you to adopt reasonable precautions to safeguard your personal data when using our Services, including without limitation to:<br><br>(a) regularly updating account passwords;<br><br>(b) utilising complex alphanumeric passwords;<br><br>(c) employing secure browser environments; and<br><br>(d) implementing supplementary protective measures.<br><br><br>8.YOUR RIGHTS<br><br>8.1 Right to Access your Personal Data<br><br>You have the right to access to your personal data or request a copy of your personal information.<br><br>8.2 Right to Correct Your Personal Data<br><br>You have the right to correct or update your personal information where it's inaccurate or incomplete.<br><br>8.3 Other rights - deletion, objection, and withdrawal<br><br>You have the right to have your personal data deleted, object to how we use or share your personal data, and restrict how we use or share your personal data. You can always withdraw your consent.<br><br>8.4 If you have questions about data protection or any requests for resolving issues with your personal data, we encourage you to contact us by <a href="mailto:[email protected]">[email protected]</a>. We will respond to all requests within a reasonable time frame. Please note that we reserve the right to charge you a reasonable fee for complying with a data access request and we may not accommadate a request to change or delete data if we believe the change or deletion would violate any law or legal requirement or negatively impact the data's accuracy.<br><br><br>9.INFORMATION FOR PARENTS & GUARDIANS<br><br>We only provide Services to natural persons who have reached the age of 18 or the applicable age of majority in your jurisdiction. We do not knowingly collect personal data from children or minors under the age of 18 (or the applicable age of majority in your jurisdiction). As parents or guardians, if you think that your child is using our Services that processes their personal information without your consent, please contact our Data Protection Officer at <a href="mailto:[email protected]">[email protected]</a>.<br><br>For the purpose of this section, "child" or "children" means a minor who is under the age of digital consent required by local applicable law. (For example, the age of digital consent in the UK is 13.)<br><br><br>10.UPDATE OF THE PRIVACY POLICY<br>
<br>The
latest update: May 17,2022<br><br>Welcome to use [Duoyi Game(s)] (hereinafter referred to as “the software” or “the service”)! In order to provide the software and service for you, [Duoyi (Hong Kong)
Privacy Policy may be updated from time to time. We will obtain your consent again. Please review and pay attention to this Privacy Policy.<br><br><br>11.HOW TO CONTACT US<br><br>If you have any question about the privacy policy, please contact us by <a href="mailto:[email protected]">[email protected]</a>. You can also write to the following address:<br><br>Duoyi Hong Kong
Interactive Entertainment
Limited] (hereinafter referred to as “we”, “us”, “our”) needs to collect some of your private information. This Privacy Policy interprets how our software and service collects, uses and discloses your information. This Privacy Policy shall not apply to any third party software or service.<br><br>Please don’t provide your personal information and do stop using our service if you disagree on our treatment of your information according to the terms of this agreement. Your access to the software or service shall be deemed that you agree on our treatment of your information in the way as described herein. We shall have the right to revise the terms of the Privacy Policy when the software is updated. You may review the revised version of the Privacy Policy in the software.<br><br>You understand and agree that if you continue to use the software after the date when the terms of the Privacy Policy are modified, we will consider your use as your acceptance of the modified terms.<br><br>Please contact us by the email stated below if you have any question or concern.<br><br><b>1.What Information Do We Collect from You?</b><br><br>(1) The information you provide for us<br><br>i. Personal information: When you create or change your personal account and set the data of your personal account, we’ll collect the information you upload, including the pictures, age, sex, geographic information displayed on the page of your account and other personal information to be added to and displayed in the service.<br><br>ii. The information you provide through our products: We’ll collect and store the content you send, receive and share when using the service. Such content includes any information about you that you choose to include, including but not limited to: your email (when you choose to provide it for us), the information you publish, exchange or reply on the message board, in the forum or chatting area and any feedback you give us. The content also includes the files and links you upload to the service, including the files you establish and share with us and other users in our service as well as the pictures and sound recordings you upload.<br><br>iii. The content you provide via our website: We’ll also collect the content you submit to our website, including our social media or social network website (such as our Facebook, Google Play page). For example, we’ll collect the content you provide for us when you provide feedback or participate in any of our interactive functions such as the activities or events of questionnaire, competition and promotion.<br><br>iv. Payment information: We’ll collect some payment and bill information when you buy some paid service. You may also provide the payment information we collect through secure payment treatment service such as detailed information of the payment card.<br><br>v. The information generated and displayed when you use game service. When you communicate with other users of the game, you may also provide or generate information (such as chatting records and content of your chatting).<br><br>(2) The information we collect<br><br>i. Data about your account, game progress and any data you may use to the software, such as your game data and your interaction with other users on or through our service.<br><br>ii. Your internet protocol (IP) address.<br><br>iii. Data about your equipment such as your equipment ID, equipment name, equipment type, operating system, advertisement AD, MAC address, IMEI, CPU, language and browser type.<br><br>iv. General location data.<br><br>(3) Data we collect from third parties<br><br>i. The data we receive if you link any third party tool to our service (such as your access to our service via Facebook, Twitter, Game Center, Google Play or Apple).<br><br>ii. Payment data: Such as the payment mode data verifying and confirming your payment.<br><br>Please note that we may combine the personal data we collect with the third party contractor and update such data so as to update your data to conduct market analysis and/or improve our service.<br><br>(4) Cookies<br><br>We or our third party partners may collect and use your information through cookies and web beacons (hereinafter collectively referred to as cookies) and store such information as log information for the purpose of providing you with individualized user experience and service. We’ll strictly request our third party partners to observe relevant regulations herein.<br><br>You may choose to allow the installation of such cookies and then prohibit them. However, our service may fail to operate in the way of design if you refuse to install or prohibit such cookies.<br><br>Please note that our software may contain cheating detection software or function. The purpose of “cheating detection” is to identify cheating behaviors to prevent bringing unfair competitive advantages to our users which may affect the service experience. The function may collect and transmit the information about your account, game data and detailed information of any program not authorized by us. If you refuse to install the cheating detection software or function or delete or prohibit such function alone anytime, the permit granted to you herein will be terminated automatically.<br><br>When you use any third party plugins likely to be used by users or interact with it on our service, such as any small part, sharing button and/or log-on mechanism of third party media, such functions may include social plugin from Google and Facebook, Twitter or other platforms (if any). Please note that it may be bound by their respective privacy policies.<br><br>Unless you choose to provide data to us voluntarily, we won’t collect any data about your personal identity such as your name, address, telephone number, fax and email. You acknowledge that if you choose to submit any personal data, your submission will be bound by the Privacy Policy and you will be deemed to accept all the terms herein.<br><br><b>2.How Do We Use Your Information?</b><br><br>(1) Our main purpose to use your information is to provide and improve service. Please continue to read to know about the reasons why we use your information in more details:<br><br>i. To operate and upgrade the software and service and provide you with the present and new functions;<br><br>ii. To improve and set the software and service in an individualized manner;<br><br>iii. To maintain, test, monitor and improve the quality and operation level of the software;<br><br>iv. To provide support for you and handle your complaints and/or opinions in a timely manner;<br><br>v. To take corresponding measures when you have any dispute in relation to use of the software;<br><br>vi. To observe any law and regulation currently in effect, legal procedure or enforceable government requirement.<br><br>(2) If any new purpose for treating your information appears, we’ll make corresponding revision to the Privacy Policy to inform you that we’ll start to treat the information in relation to such purpose.<br><br><b>3.Sharing Information with Third Parties</b><br><br>We won’t share any personal information we collect from you unless in the following situations:<br><br>(1)If required by law to disclose your information, we may share your information with the law enforcement authority, other related authority or third party as needed (for example, to find, prevent or otherwise settle the issues concerning cheating, security or technology; to respond to claims or satisfy any legal procedures, summons or government requirements; to protect the rights, property or personal safety of our users and their cooperation partners or the public).<br><br>(2)If we undertake any business transformation such as combination, acquisition or merger by another company, change the control right, reorganize or sell all or part of our assets, your information will be included in the asset transfer.<br><br>(3)We may share your information with certain third parties (including but not limited to search engines, content suppliers, advertisement networks and platforms) that provide related service (such as advertisement, marketing, analysis, content and search) for the software. We’ll take appropriate measures to ensure that the user’s identity won’t be identified when such information is disclosed and we’ll request such third parties: (i) to ensure security of the data,(ii) not to use such data to any other purpose than providing service for us,and (iii) to use the data according to the data protection law currently in effect and the Privacy Policy.<br><br>Please contact us by the email stated below if you hope to delete any personal information we share with any third party. We’ll try our best to inform the third party to delete related personal information, but we don’t promise such information will be deleted definitely.<br><br>(4)We may also share personal information with our subsidiaries, affiliated companies and parent company, provided that they must observe the data protection law currently in effect and the Privacy Policy when using such information.<br><br><b>4.Data Retention</b><br><br>We will keep your data only for as long as your account is active or only for as needed to provide you the game services unless deleted in accordance with your request or as otherwise required by law. The locations of servers for the game services include:<br><br>(1) the United States;<br><br>(2) Japan;<br><br>(3) Germany;<br><br>(4) Singapore;<br><br>(5)
Limited<br><br>Room 1911, Lee Garden One, 33 Hysan Avenue, Causeway Bay,
Hong
Kong;<br><br>(6) Brazil; and<br><br>(7) Australia.<br><br><b>You acknowledge and agree that your data will be processed on our servers which may not be located in your country of residence and can be accessed by our support, engineering and/or our affiliates around the world. No matter where our servers are located, we will make great efforts to take the appropriate safeguards to guarantee your rights in conformity with this Privacy Policy and any applicable laws.</b><br><br><b>5.Time Limit for Us to Use Your Personal Information</b><br><br>Generally we’ll keep your personal information in the time limit necessary for you to perform the contract between us and you as well as the legal obligations. If you suspend the permit or definitely cancel the permit for us to collect, use and disclose your personal information, we (and any third party in cooperation with us) will stop all such use immediately. In such case you may request us to delete your personal information and close your account.<br><br>However, some data may still be stored for a period of time to perform legal obligations (taxation, accounting, auditing) or to maintain security and data backup setting and prevent cheating or other malicious behaviors.<br><br><b>6.Third Party Websites or Applications</b><br><br>You may click the links in our service to visit other websites or applications not operated by us. For instance, you may enter a website or application beyond our control if you click the advertisement on our service. Such third party website or software may ask for or collect information (including your personal information) from you independently and provide us with the information about your activity on such website or software in some cases. We assume no responsibility for you to use or be unable to use such third party website or software. You explicitly relieve us of any responsibility arising from your use of such third party website or software. We suggest that you should refer to the privacy policies of all the third party websites or software you visit.<br><br><b>7.How We Protect Your Personal Information</b><br><br>We take safety measures including administrative, technical and physical measures to protect your personal information from any unauthorized access and disclosure. However, there isn’t a single system that is absolutely safe. Therefore, we don’t promise (and you should never expect) that your personal information will be safe all along despite the measures we take to protect your information.<br><br>we strongly urge you to take every possible precaution to protect your personal data when using our services, including but not limited to changing your passwords from time to time, not reflecting your real name or other personal data in registration, using a combination of letters and numbers when creating passwords, using a secure browser and/or taking other possible security measures. Please note that for security reasons, we store passwords in encrypted form.<br><br>Please be aware that advertisers or websites with links to and/or from our websites may collect personal data about you and this Privacy Policy does not apply to, and cannot control the activities of, those other advertisers or websites. We highly recommend that you read the privacy policy of such third-party websites which you may be directed to before providing any personal data.<br><br><b>8.Your Rights</b><br><br><b>(1) Right to Know About Personal Information Collected, Disclosed, or Sold</b><br><br>You have the right to access your personal data that we hold about you, i.e. the right to require free of charge, (i) information whether your personal data is collected, used, disclosed, or sold, (ii) categories of your personal data which has been collected, (iii) categories of sources from which your personal data is collected, (iv) business or commercial purpose for collecting or selling your personal data (if any), (v) disclosure of sale of your personal data (if any). You can also exercise the right to access your personal data through the privacy dashboard. According to our reasonable and unilateral judgement, if your verifiable request affects or will affect the rights or freedom of other users or is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee (taking into account the administrative costs arising therefrom) or refuse to act on the request.<br><br><b>(2) Right to Rectify</b><br><br>If we process your personal data, we shall endeavor to ensure by implementing suitable measures that your personal data is accurate and up-to-date for the purposes for which it was collected. If your personal data is inaccurate or incomplete, you have the right to obtain rectification of your inaccurate personal data without undue delay according to Article 16 of the GDPR and you can modify the information you provided via the privacy dashboard.<br><br><b>(3) Right to Request Deletion of Personal Information</b><br><br>You have the right to obtain deletion of your personal data. You acknowledge and agree that as a result of deleting your Account, you will lose access to game related services, including the Account, subscriptions and game-related information linked to such Account and lose the possibility to access other services through the Account.<br><br><b>(4) Right to Object</b><br><br>When our processing of your personal data is based on legitimate interests according to Article 6(1)(f) of the GDPR or any other applicable laws in your country of residence, you have the right to object to our processing. If you object, we will no longer process your personal data unless there are compelling and prevailing legitimate grounds of processing as described in Article 21 of the GDPR or any other applicable laws in your country of residence; in particular, if the data is necessary for the establishment, exercise or defense of legal claims. You also have the right to lodge a complaint at a supervisory authority.<br><br><b>(5) Right to Restrict Processing</b><br><br>You have the right to restrict the processing of your personal data under the conditions set out in Article 18 of the GDPR or any other applicable laws in your country of residence.<br><br><b>(6) Right to Personal Data Portability</b><br><br>You have the right to receive your personal data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller under the conditions set out in Article 20 of the GDPR or any other applicable laws in your country of residence.<br><br><b>9.Privacy Policy for Children</b><br><br>The service we provide is not applicable for children under the age of 13 or other minimum age specified in laws and regulations of your country currently in effect (“the minimum age”). No one younger than the minimum age shall use the service. Therefore, we strongly suggest that the parents should tell their children not to provide personal data externally without prior consent of the parents. We don’t want to collect the personal data of children younger than the minimum age. Notwithstanding, we will take all possible useful measures to delete the corresponding data if we find to have collected such data. Please contact us by the email stated below if you think we have possibly collected any information from the children younger than the minimum age.<br><br><b>10.Update of the Privacy Policy</b><br><br>The Privacy Policy may be subject to revision from time to time. We’ll publish the revised content to the Privacy Policy and any other place as we think fit when revise the Privacy Policy. Please refer to the Privacy Policy anytime and pay close attention to it.<br><br><b>11.How to Contact Us</b><br><br>If you have any question about the service or privacy policy or you wish to get the previous version of the text, please contact us by [<a href="mailto:[email protected]">[email protected]</a>].
Kong.<br>
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TheTERMS latestOF update: April 7, 2022SERVICE
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IMPORTANT,Last PLEASEUpdated: READJuly CAREFULLY:7,2025
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You shouldIMPORTANT, readPLEASE theREAD following terms and conditions before accessing or using the Duoyi Game(s), our online website, any game-specific site, software systems, customer support, social media, community channels and/or any other online services provided by Duoyi and any of our authorized third party (collectively the "Duoyi Services"), whether as a guest or a registered user. This terms of service (“Agreement”) is a legal agreement between you(“you” or “User”) and Duoyi (Hong Kong) Interactive entertainment Limited.CAREFULLY:
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IFYou YOUmust DOreview NOTthe AGREEfollowing TOterms THISand AGREEMENT,conditions YOUprior MAYto NOTaccessing ACCESS,or INSTALL,utilising COPY,our DOWNLOADgames, ORapplications, USEwebsites, THEstores, DUOYIcommunities, SERVICES.any IFgame-specific YOUsite, DOsoftware NOTsystems, AGREE,customer CLICKsupport, "DISAGREE/DECLINE."social YOUmedia AGREEchannels, THATand/or YOURany USEother OFrelated THEservices DUOYIprovided SERVICESby ACKNOWLEDGESDuoyi THATor YOUits HAVEauthorised READthird-party THISproviders AGREEMENT,(hereinafter UNDERSTANDreferred IT,to ANDas AGREE"Services"), TOwhether BEas BOUNDa BYguest ITSor TERMSregistered ANDuser. CONDITIONS.This Terms of Service (hereinafter referred to as "Agreement") constitutes a legally binding contract between you (hereinafter referred to as "you" or "User") and Duoyi Hong Kong Interactive Entertainment Limited (hereinafter referred to as "Duoyi", "we”, "us" or "our").
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IF YOU DO NOT AGREE TO THIS AGREEMENT, YOU ARE NOT PERMITTED TO ACCESS, INSTALL, COPY, DOWNLOAD, OR USE OUR SERVICES. BY CLICKING "DISAGREE/DECLINE/REFUSE," YOU ACKNOWLEDGE YOUR NON-ACCEPTANCE. YOUR USE OF OUR SERVICES CONSTITUTES YOUR ACKNOWLEDGMENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THE TERMS AND CONDITIONS HEREIN.
1. ACCOUNTS
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1.1 PleasePrior readto accessing the Services or register our account (hereinafter referred to as "Account"), carefully review the terms of this Agreement carefullyto before using the Services or opening a Duoyi account ("Account") so that you as the User are aware ofunderstand your legal rights and obligations with respect to Duoyi and our Services. If you use a third-party account (e.g., Google Play, Apple) to access the Services.Services, you agree to comply with the terms of such third-party providers.
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1.2 byYour usingaccessing theof servicesour Services or openingregistration anof account,our youAccount signifyconstitutes your irrevocable acceptance of this Agreement. ifIf you do not agreeagree, torefrain thisfrom Agreement,accessing pleaseor do not useutilising our services.Services.
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1.3 ifWe youonly areprovide youngerServices thanto natural persons who have reached the age of 18 years old or the relevantapplicable "ageage of majority"majority wherein their jurisdiction. By using the Services or registering an Account, you live, you must get permission from a parent or legal guardian to open an accountrepresent and warrant that parent or legal guardian must agree to this Agreement. if you do not know whether you have reached the "ageage of majority" where you live, or do not understand this section, please do not create an account until you have asked your parent or legal guardian for help. if you are the parent or legal guardian of a minor who is creating an account, you must accept this Agreement on the minor's behalf and you will be responsible for all use of the account or services, including purchases or other transactions made by the minor in connection with the services, whether the minor's account is now open or created later and whether or not the minor is supervised by you during such purchase or other use of the services.majority.
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1.4 You agreewarrant that youall will make necessary efforts to protect your accountregistration information provided is truthful, accurate, and keeplegally itcompliant confidential.when Youregister agreeour thatAccount. youMisrepresentation or use of another person's identity is strictly prohibited. We may notretain transferand youruse account as well as any of your rights or obligations under this Agreement to anyone else or share your accountsuch information in accordance with othersthe withoutPrivacy our prior consent.Policy.
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1.5 You undertake to protect your Account credentials and maintain their confidentiality. Absent our prior written consent, you shall not transfer your Account as well as any of associated rights/obligations under this Agreement, and shall not share your Account credentials to anyone else.
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1.6 You acknowledge and agree that you hold no ownership or proprietary interest in the Account. All rights thereto are and shall perpetually remain our exclusive property.
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1.7 After 365 consecutive days of Account inactivity, We reserves the right to delete the inactive Account and related data (including Virtual Currency and Virtual Goods as defined in Clause 6) without prior notice. All rights associated with the deleted Account and data shall terminate immediately upon deletion.
2. SOFTWARE PRODUCT
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The Software"Software Product,Product" as used in this Agreement, means,refers collectively and/or as applicable:applicable to:
2.1 The Software Product package (if any);
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2.2 Any and allAll contents, components, attachments, software, media, and code provided with which this Agreement is provided and delivered via the Web Site;Website;
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2.3 Any and all images, photographs, art, art work,artwork, clip art, fontsfonts, or other artistic works (the "Art("Art Work");
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2.4 Related documentation, including explanatory written materials and instructions, and any other possible documentation related theretoinstructions ("Documentation"); and
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2.5 Upgrades, modified versions, updates, additionsadditions, and copies of the Software Product (the "Upgrades"), if any,("Upgrades") licensed to by Duoyius under this Agreement.
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2.6 PleaseOur note the software of Duoyi Game(s)Services may containincorporate Cheat Detection software or features.software/features. "Cheat Detection" meansidentifies functionality intended to identify Cheats. "Cheats" means programs, methods, processes or other programs with software or hardware on any formatsprograms/methods that may give users angrant unfair competitive advantageadvantages within Duoyi Game(s).("Cheats").
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IF YOU DO NOT AGREEFAILURE TO INSTALL THE CHEAT DETECTION SOFTWARE OR ATDISABLING ANYITS TIMEFEATURES REMOVEWILL ORAUTOMATICALLY DISABLETERMINATE THE CHEAT DETECTION FEATURES, ALONE OR MAKE COMBINATION WITH DUOYI GAME(S), THEYOUR LICENSE GRANTED TO YOU UNDER THIS AGREEMENT AUTOMATICALLY TERMINATESAGREEMENT, AND YOU MAYMUST IMMEDIATELY STOPCEASE ACCESSING TOALL ANYOUR OFSERVICES THE DUOYI SERVICES.IMMEDIATELY.
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PleaseBy noteinstalling, thatcopying, or using the DuoyiServices, Game(s)you withconsent theto Cheat DetectionDetection's software therein may collectcollecting and transmittransmitting detailsdata about your Account, gameplay, and any potentially unauthorized programs and processes, subject toper our Privacy Policy. In the event that Cheats are identified, you agree that DuoyiWe may exercise part or all of itsour rights hereunder.upon Youdetecting confirm that, by installing, copying, running or otherwise using the Duoyi Game(s), you agree to be bound by this Agreement.Cheats.
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3. OWNERSHIP & INTELLECTUAL PROPERTY
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3.1 OurWe retain all rights, title, and interest in and to: (i) our software, including but not limited to intellectual property rights such as copyrights in computer software, copyrights in artistic works, trademark rights, and patent rights; and (ii) all information and materials related to us (including but not limited to text, images, audio, video, charts, interface design, layout framework, data, or documents), as well as trade secrets and confidential information. No ownership in any of the foregoing items is transferred to you by virtue of these Terms or our grant of permission to use the Services. The Services and Duoyiall Contentits arerelated content(including but not limited the content mentioned above), is protected byunder copyright, trademark, and otherthe laws of People'sHong RepublicKong of ChinaSAR and foreignapplicable countries.international treaties.
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3.2 You acknowledge and agree that your use of our Services does not confer upon you any proprietary rights or interests, including but not limited to in-game rewards, achievements, characters, virtual currency, levels, or any other content. We reserve the right, at our sole discretion and without prior notice, to discontinue providing access to any character data, gameplay progress, game customizations, and other data associated with our Services. Except as otherwise expressly provided in thisthese Agreement,Terms Duoyior andwhere ourrequired licensorsby exclusivelyapplicable ownlaw, allno right,obligation titleto andindemnify, interestcompensate, or otherwise remedy shall be incurred by us in andconnection towith thesuch Services and Duoyi Content,including all associated intellectual property rights, including any patents, copyrights, trademarks, service marks, trade names, database rights, domain name rights, applications for any of the foregoing, moral rights and trade secret rights ("Intellectual Property Rights").matters.
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3.3 DuoyiYou willacknowledge exclusivelyand ownagree that we retain all right,rights, titletitle, and interest in and to anyall Customizationsuser-generated contents, and you hereby waive any and all rights you may have in any Customizationstherein under copyrightapplicable lawlaws orand otherwise. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying our Services or Duoyi Content.regulations.
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3.4 You acknowledge and agree that you shall not reproduce, modify, sublicense, resell, rent, lease, create derivative works of, or otherwise exploit our Services in whole or in part, unless obtaining our prior written consent.
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3.5 You acknowledge and agree that: (a) you shall not circumvent, bypass, or tamper with any technological protection measures embedded in the Software; and (b) you shall not remove, alter, obscure, or falsify any copyright notices, trademark legends, patent markings, or other proprietary notices contained within the Services.
4. LIMITED LICENSE
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4.1 DuoyiSubject grantsto your compliance with this Agreement, we hereby grant you a non-exclusive,non-exclusive, non-transferablenon-transferable, non-sublicensable, limited rightlicense and license to install the Software and to access and/or use the Services, subject to the terms and conditions of this Agreement and for personal use only. This license does not allow you to make any commercial use or any derivative use of the Services (including without limitation any of its individual elements, including but not limited to the Games, Software or Content). All rights not expressly granted by Duoyi under this Agreement are hereby reserved by Duoyi. Any third-party scripts or code, linked to or referenced from the Services, are licensed to you by the third parties that own such scripts or code, not by Duoyi.to:
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4.2(a) You acknowledgeinstall and agree that all title, ownership rights and intellectual property rights connected withexecute the Services (including but not limited to any derivative works, titles, computer code, objects, themes, characters, character names, stories, dialogues, catch phrases, locations, concepts, artwork, graphics, animation, sounds, musical compositions, audio-visual effects, text, screen displays, methods of operation, moral rights, “applets” incorporated in the Services,Software; and any related documentation) are the property of Duoyi and where applicable, third party proprietors identified in the Services.
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4.3(b) Byaccess usingand or accessinguse the ServicesServices, you agree to comply with the copyright, trademark, service mark, and all other applicable laws that protect the Services and its Content. You agree not to copy, distribute, republish, transmit, publicly display, publicly perform, modify, adapt, rent, sell, or create derivative works of any portion of the Services or its Content. You also may not, without our prior written consent, mirror or frame any part or whole of the Services on any other server or as part of any other website. In addition, you agree that you will not use any robot, spider or any other automatic device or manual process to monitor or copy our Content, without our prior written consent (such consent is deemed givensolely for standardpersonal, searchnon-commercial engine technology employed by Internet search websites to direct Internet users to this website).purposes.
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4.4This Youlicense areexplicitly welcome to link to the Site from your website, provided that your website does not implyexcludes any endorsementright by or association with Duoyi. You acknowledge that Duoyi may, in its sole discretion and at any time, discontinue providing any part of the Services without notice.to:
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(a) commercially exploit the Services or any component thereof (including but not limited to Games, Software, or Content);
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(b) create derivative works based on the Services; or
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(c) use the Services for any public performance, broadcasting, or competitive activity.
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All rights not expressly granted herein are reserved by us and our licensors. Any third-party scripts or code linked to the Services are licensed to you under the terms set by their respective owners, not by us.
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4.2 You irrevocably acknowledge and agree that we and/or our licensors retain all right, title, and interest, including but not limited to copyrights, patents, trademarks, trade secrets, and other intellectual property rights, in and to:
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(a)the Services and all components thereof;
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(b)any derivative works, updates, or modifications thereof; and
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(c)all associated content (including without limitation game titles, code, narratives, characters, artwork, audio-visual effects, and operational methods).
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No transfer of ownership is implied or effected under this Agreement.
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4.3 You covenant to:
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(a) comply with all applicable laws and regulations when accessing the Services;
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(b) Refrain from:
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(i) copying, distributing, or creating derivative works of any Service content;
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(ii)publicly displaying, performing, renting, or selling Service content without authorization;
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(iii)using robots, spiders, or automated tools to monitor/copy content except for standard search engine indexing;
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(iv)framing or mirroring the Services on external platforms without prior written consent; and
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(v)reverse engineering, decompiling, or disassembling the Software.
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4.4 You may link to our website from your platform, provided that:
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(a)Your site does not imply endorsement by or affiliation with us; and
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(b)You do not present our content in a false, misleading, or defamatory context.
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We reserve the right, at its sole discretion and without liability, to modify, suspend, or discontinue any part of the Services without prior notice.
5. USER-GENERATED CONTENT
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5.1 The Software ProductYou may allowsubmit, youupload, totransmit, createor user-generatedotherwise content,provide includinginformation, butdata, notsoftware, limitedaudio, tophotos, postings,graphics, screenshots,videos, usertags, generated artwork,usernames, or other contentmaterials that(collectively, can"User-Generated beContent" viewedor by"UGC") othersthrough (“User-Generatedour Content”).Services. YouNotwithstanding agreesuch that neither Duoyi, nor any first party platform provider, on whichsubmission, you accessretain and/orall useintellectual property rights in your UGC to the Softwareextent Product,permitted isunder liableapplicable for User-Generated Content that is provided by others. Duoyi has no duty to pre-screen User- Generated Content, but Duoyi has the right to refuse to post, edit, or deliver submitted User- Generated Content. Duoyi reserves the right to remove User-Generated Content for any reason, but Duoyi is not responsible for any failure or delay in removing such material. Duoyi reserves the right to block any user’s access to any content, website or webpage that Duoyi provides in our sole discretion.law.
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5.2 You representacknowledge and agree that neither we, nor any third party platform provider, on which you haveaccess or use within our services, is liable for the User-Generated Content submitted by you and other users. We are under no obligation to pre-screen User-Generated Content submitted by users, but we expressly reserve the right, at our sole discretion, to refuse to publish, edit, or transmit any such content. Notwithstanding the foregoing, we retain the unconditional right to postmoderate, remove, or block any User-Generated Content whichfor you post to and/or in relation to the Software Product, and that such content,any or itsno usereason, bywithout usprior as contemplated by this Agreement, does not violate this Agreement, applicable law, or the intellectual property rights of others.notice. In exchangeno forevent useshall ofwe thebe Software Product, you hereby grant Duoyi and/or the platform manufacturer upon which you access and/or use the Software Platform, a non-exclusive, royalty-free, perpetual, irrevocable, fully transferable and sub- licensable worldwide right and license to use your contributions including but not limited to the rights to reproduce, distribute, adapt, modify, create derivative works from, perform, display, publish, broadcast, transmit, or otherwise communicate to the public in all media now known or hereafter devised,liable for any purpose, without any further noticefailure or compensation to you. You hereby waive and relinquish any claim based upon "moral rights" (as that term is commonly understood) or any rights of attribution or integritydelay in connectionremoving withsuch content submitted to us hereunder. This license grant, and the above waiver of any applicable moral rights, survives any termination of this License.content.
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6.5.3 IN-GAMEYou CURRENCYrepresent ANDand GOODSwarrant that your UGC: (a) complies with all applicable laws and regulations in Hong Kong SAR and your jurisdiction; (b) does not infringe third-party's intellectual property rights (copyrights, trademarks, patents), privacy rights or publicity rights; (c) contains no defamatory, obscene, or unlawful material.
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6.15.4 TheYou Duoyirepresent Servicesand maywarrant includethat anyour opportunityUGC foris younon-confidential toand purchase virtual, in-game currency ("Virtual Currency") with real money. The Duoyi Services may also include the purchase of virtual, in-game digital items ("Virtual Goods") with real money or Virtual Currency.non-proprietary. You acknowledge thatand Virtualagree Currencyhereby grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable, fully transferable license to use, reproduce, modify, adapt, translate, distribute, publicly perform, publicly display, create derivative works of, and Virtualcommercially Goodsexploit shallsuch neverUGC be redeemed for real money orin any itemmedia with monetary value. You understand that both Virtual Currencyformat and Virtualthrough Goodsany aredistribution licensed,channel. notThis sold,license togrant, youand underthe above waiver of any applicable moral rights, survives any termination of this Agreement and Duoyi reserves and retains all right, title, interest or otherwise, in and to the Virtual Goods and Virtual Currency.License.
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6.25.5 YourTo purchasethe extent any rights in UGC cannot be licensed or transferred under applicable law, you irrevocably waive enforcement of Virtualsuch Currencyrights and/oragainst Virtual Goods is non-exchangeableus, and non-transferable, except otherwise granted by laws of your country. Except inside the Duoyi Game(s), you maycovenant not transfer,to sell,assert gift,any exchange,claims, trade, lease, sublicense, rentfees, or otherwisecompensation usedemands Virtualrelated Currency or Virtual Goods.thereto.
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6.35.6 DuoyiIf reservesyou encounter offensive or inappropriate content posted by other users, you may contact us through the rightcontact toinformation modify, manage, control or eliminate Virtual Currency and/or Virtual Goodsdisclosed in itsthese sole discretion.Terms. You acknowledge and agree that Duoyithe mayparty engageresponsible infor such content shall be the user who posted it, and we shall not be liable for the posting, deletion, or any other actions thatrelated mayto impactsuch thecontent perceived value or purchase price, if applicable, of Virtual Currency or Virtual Goods atunder any time, except as otherwise required by applicable laws.circumstances.
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6.46. WhenVIRTUAL youCURRENCY provideAND paymentVIRTUAL information to Duoyi or its authorized processor, you represent that you are an authorized user of any payment method specified by you, and you authorize Duoyi to charge such payment method for the full amount of the purchase transaction.ITEMS
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6.56.1 You may use real-world fiat currency to acquire a limited, personal, non-transferable, non-sublicensable, revocable license to purchase and access Vitual Items within our services. For the purposes of this Agreement, "Virtual Items" shall mean: (a) Virtual currency (including but not limited to game coins), which may be exchanged for other virtual items within our Services; (b) In-game virtual objects, content or functionalities (including without limitation game characters, resources and equipment); and (c) Other digital goods or services. You expressly acknowledge and agree that dueall Virtual Items are licensed, not sold, to you. We retain all right, title and interest in and to the specialVirtual nature of online game services, there is no physical goods transaction,Currency and yourVirtual purchasingItems, experienceincluding comesall fromintellectual onlineproperty gamerights services provided by the game manufacturer. Therefore, refund is not applicable unless the Game operation is terminated.therein.
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6.2 You acknowledge that all Virtual Currency and Virtual Items purchased or otherwise obtained through the Services are non-exchangeable, they shall never be redeemed for fiat currency, goods or services with monetary value.
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6.3 You acknowledge that all Virtual Currency and Virtual Items purchased or otherwise obtained through the Services are non-transferable, except as expressly permitted by the Services or required by mandatory laws and regulations of Hong Kong SAR. You shall not, under any circumstances, transfer, sell, gift, exchange, barter, lease, sublicense, rent, commercially exploit, or otherwise dispose of any Virtual Currency or Virtual Items outside our Services, whether for real-world value or otherwise, unless such actions are:(a) integrated as an in-game functionality provided by us; or (b) mandated under the applicable laws and regulations of Hong Kong SAR.
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6.4 We reserve the right to modify, manage, control and terminate Virtual Currency and Virtual Items at our sole discretion. You acknowledge and agree that we may implement operational measures that materially affect the perceived value or effective purchase price of Virtual Currency and Virtual Items. Such measures may be executed at any time and shall not constitute a breach of this Agreement. We shall not be liable to you or any third party for exercising the rights mentioned above.
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6.5 By submitting valid and current payment information to us or our designated Payment Processor, you expressly represent, warrant, and covenant that: (a) you are the authorized user of the Payment Method(s) specified; and (b) you irrevocably authorize us to initiate payment processing, including but not limited to charging the full transaction amount to such Payment Method(s).
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6.6 Given the intangible nature of the Services, which entails no transaction involving physical goods, you acknowledge and agree that refunds will not be available to you under any circumstances, except where required by mandatory laws and regulations of Hong Kong SAR.
7. INAPPROPRIATE USER BEHAVIORS
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7.1 DuoyiYou holdsare yousolely accountableresponsible for your own behaviorsconduct and languages,communications encourageson youor in connection with our Services. We encourage all users to playaccess Duoyiand Game(s)use the Services in a healthyhealthy, lawful, and civilized manner,manner. You shall not engage in, and are strictly prohibits you from any improper or objectionable behaviors. You are prohibited from, in any way, claiming as our employees or disseminating false information either to Duoyi or third-parties, spreading vulgar information, posting illegal websites, spam advertisements or any information or materials involving drugs or otherwise attacking, threatening or insulting towards a portion or all of the users. Any dissemination of plugins, Trojan horse programs, or any other kind of viruses is also strictly prohibited.from:
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7.2(a) You are prohibited from engaging in, directlyimpersonating or indirectly:falsely claiming to be an employee, representative, or affiliate of us;
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7.2.1(b) vulgardisseminating expressions,false, coarse language, abusive behavior, verbal harassment, either towards Duoyideceptive, or othermisleading users;information;
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7.2.2(c) usetransmitting ofharmful anyor unapprovedprohibited payment methods;content:
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7.2.3(i) useuploading, ofposting, cheating programstransmitting, or otherdisseminating maliciousany gamecontent programs;that is unlawful, defamatory, obscene, vulgar, harassing, hateful, threatening, or otherwise objectionable;
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7.2.4(ii) disseminationuploading, posting, transmitting, or disseminating any content that contains or links to illegal websites, promotes illegal activities (including the purchase or use of informationillicit drugs), or materialsconstitutes thatunsolicited violatecommercial popular customs, religious beliefs, habitscommunications("spam") or socialunauthorized morality of a portion or group of the public;advertising;
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7.2.5(iii) disclose,uploading, furnish,posting, disseminatetransmitting, or otherwise makedisseminating any ofviruses, ourmalware, spyware, Trojan horses, worms, or any other users’malicious un-publiccode informationor availableharmful software components (including unauthorized plug-ins or programs designed to third-parties;modify and/orthe Services);
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7.2.6(iv)uploading, posting, transmitting, or disseminating any otherinformation inappropriatethat behaviorsviolates public order, religious beliefs, social morality, or languagescultural that may damage the reputationcustoms of Duoyi.any group, including but not limited to content promoting discrimination, hatred, or violence;
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7.3(d) Wetargeting reserveany theother right,user butwith areabusive notconduct, obligated,attacks, to attentionthreats, or be involved in disputes between users. Depending on the relevant situation, Duoyi may take action, including but not limited to, sending a warning, blocking communications, suspending, off-lining, banning or terminating your Account temporarily or permanently, blocking login, deleting game files or otherwise take actions in our sole discretion. We reserve and maintain the final rights to interpret and take actions according to relevant circumstances of your inappropriate behaviors. If your rights are violated by other users, we will assist you in providing the necessary materials to defend your rights.insults.
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7.4(e) Ifusing youvulgar breachexpressions, thiscoarse Agreementlanguage, or uponengaging anyin userabusive behavior whatsoeveror whichverbal is,harassment intowards us, our sole discretion, an abuse and/or in violation of the spirit of the Duoyi Game(s)affiliates, or otherwiseother inappropriate or objectionable to a portion or group of the public, we shall be entitled to, without prior notice, suspend your access to the Duoyi Services for an indefinite period of time, block your Account, terminate your access to our services, and/or terminate this Agreement immediately without prior notice.users;
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8.(f) PROTECTIONutilizing OFany PERSONALunapproved INFORMATIONpayment methods;
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All(g) thedeveloping, informationdistributing, collectedor fromusing youcheating isprograms, subjectmalicious software (e.g., bots, scripts, Trojans), or exploiting game vulnerabilities to Localgain Lawsunfair and Duoyi shall try its best efforts to protect your provided information. Subject to any applicable laws and regulations, user has the right to request modification or deletion of your personal information after passing our review process in a required proper manner. Please see Duoyi’s Privacy Policy for more information regarding to the collection and use of your information.advantages;
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9.(h) DISCLAIMERdisclosing, OFfurnishing, WARRANTIESor disseminating any non-public information of us or other users (e.g., trade secrets, unreleased game content, personal data) to third parties without prior written authorization;
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TO(I) THEany MAXIMUMother EXTENTconduct PERMITTEDor BYlanguage APPLICABLEthat LAW,may INdamage NOour EVENT SHALL DUOYI, ITS AFFILIATES OR LICENSEES, BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF DUOYI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, DUOYI'S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE PRODUCT; PROVIDED HOWEVER, IF YOU HAVE ENTERED INTO A SUPPORT SERVICES AGREEMENT, DUOYI'S ENTIRE LIABILITY REGARDING SUPPORT SERVICES SHALL BE GOVERNED BY THE TERMS OF THAT AGREEMENT. NOTWITHSTANDING THE FOREGOING, SOME COUNTRIES, STEATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY AS STATED ABOVE, SO THE ABOVE TERMS MAY NOT APPLY TO YOU. INSTEAD, IN SUCH JURISDICTIONS, THE FOREGOING EXCLUSIONS AND LIMITATIONS WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY THE LAWS OF SUCH JURISDICTIONS.reputation.
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10.7.2 LIMITATIONWe OFreserves LIABILITYthe right (but has no obligation) to investigate, mediate, or intervene in disputes arising between users at our reasonable discretion. If you reasonably believe your legitimate rights have been infringed by another user through the Services, We may, upon your formal request and to the extent permitted by law, provide limited assistance by supplying relevant transaction records or behavioral logs to facilitate your legal claims.
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TO7.3 THEWhere MAXIMUMwe EXTENTreasonably PERMITTEDdetermine BYthat APPLICABLEa LAW,user INhas NOviolated EVENTthis SHALLAgreement DUOYI,or ITSengaged AFFILIATESin ORinappropriate LICENSEES,conduct, BEwe LIABLEmay, FORupon ANYprior SPECIAL,notice INCIDENTAL,to INDIRECT,the ORuser CONSEQUENTIAL(unless DAMAGESexigent WHATSOEVERcircumstances (INCLUDING,exist), WITHOUTtake LIMITATION,one DAMAGESor FORmore LOSSof OFthe BUSINESSfollowing PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF DUOYI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, DUOYI'S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS EULA SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE PRODUCT; PROVIDED HOWEVER, IF YOU HAVE ENTERED INTO A SUPPORT SERVICES AGREEMENT, DUOYI'S ENTIRE LIABILITY REGARDING SUPPORT SERVICES SHALL BE GOVERNED BY THE TERMS OF THAT AGREEMENT. NOTWITHSTANDING THE FOREGOING, SOME COUNTRIES, STEATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY AS STATED ABOVE, SO THE ABOVE TERMS MAY NOT APPLY TO YOU. INSTEAD, IN SUCH JURISDICTIONS, THE FOREGOING EXCLUSIONS AND LIMITATIONS WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY THE LAWS OF SUCH JURISDICTIONS.actions:
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11.(a) CHANGESissue TO THE AGREEMENTwarnings;
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Duoyi(b) mayrestrict replacecommunication thisfunctions Agreement(including with new versions (each a "New Agreement") over time as the Game and the law evolve. This Agreement will terminate immediately upon the introduction of a New Agreement. The New Agreement willbut not belimited appliedto retroactively.chat, Your continued use of the Software Product and play of the Game after a modification of this Agreement will be deemed as your acceptance of any modified terms.team-up);
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12.(c) Terminationsuspend, restrict or terminate user's access to the services temporarily or permanently;
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12.1(d) Withoutblock limitingaccount anylogin other rights of Duoyi, this Agreement will terminate automatically without prior notice if you fail to comply with any term or condition of this Agreement or any agreements or policies referred herein. You may also terminate this Agreement by deleting the Duoyi Game(s) from all devices on which you’ve installed and immediately stop your uses of the Duoyi Services. Upon any termination, you shall no longer exercise any of the rights granted to you and you must destroy all copies of the Duoyi Game(s) in your possession.access;
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12.2(e) Despiteremove theservice-related termination/expirationcontent ofor this Agreement, your obligations accumulated prior to the termination/expiration shall still be fulfilled by you. Also, all the rights and interests of Duoyi and the authorization (if any) granted to Duoyi shall still remain in effect and survive the termination of this Agreement.files.
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13.We CONTROLLINGretain LAWthe ANDexclusive SEVERABILITYright to interpret the scope of prohibited conduct and determine appropriate remedial measures based on the factual circumstances of each case.
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Any7.4 dispute,If controversy,you differencematerially breach this Agreement or claimengage arisingin outany conduct that, in our sole and absolute discretion, constitutes abuse, or violation of orour relatingcommunity to this Agreement, including the existence, validity, interpretation, performance, breachstandards, or terminationotherwise thereofinappropriate or objectionable behavior affecting any disputeuser regardinggroup, non-contractual obligations arising out of or relating to itwe shall be referredentitled to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The law of this arbitration clause shall be Hong Kong law. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be three. The arbitration proceedings shall be conducted in Chinese. If for any reason a court of competent jurisdiction finds any provision, or portion thereof, to be unenforceable, the remainder of this Agreement shall continue in full forceimmediately and effect.without prior notice:
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14.(i) CONTACTsuspend, INFORMATIONrestrict or terminate your access to the Services temporarily or permanently;
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If(ii) youblock haveyour any questions about this Agreement or the Game, please contact us at [email protected].
Privacy Policy
The latest update: May 17,2022Account;
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Welcome(iii) toterminate usethis [DuoyiAgreement Game(s)]effective (hereinafter referred to as “the software” or “the service”)! In order to provide the software and service for you, [Duoyi (Hong Kong) Interactive Entertainment Limited] (hereinafter referred to as “we”, “us”, “our”) needs to collect some of your private information. This Privacy Policy interprets how our software and service collects, uses and discloses your information. This Privacy Policy shall not apply to any third party software or service.immediately.
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Please8. don’tPERSONAL provideDATA your personal information and do stop using our service if you disagree on our treatment of your information according to the terms of this agreement. Your access to the software or service shall be deemed that you agree on our treatment of your information in the way as described herein. We shall have the right to revise the terms of the Privacy Policy when the software is updated. You may review the revised version of the Privacy Policy in the software.PROTECTION
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You understandRespecting and agreeprotecting thatuser's ifpersonal youdata continueand toprivacy is one of our fundamental principles. Our Privacy Policy governs the collection, use theand software after the date when the termsprotection of your personal data. We may update the Privacy Policy areat modified,any wetime, will considerand your continued use asof yourthe Services constitutes acceptance of thesuch modified terms.changes.
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Please9. contactDISCLAIMER us& byLIABILITY the email stated below if you have any question or concern.LIMITATION
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1.What9.1 InformationTO DoTHE WeMAXIMUM CollectEXTENT fromPERMITTED You?BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, LICENSEES, OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF OR IN CONNECTION WITH: (A) THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT; OR (B) THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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(1)9.2 TheIN informationANY youEVENT, provideTHE forAGGREGATE usLIABILITY OF US AND OUR AFFILIATES UNDER THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS AND EXCLUSIONS REGARDING DAMAGES APPLY EVEN IF ANY REMEDY PROVIDED BY US FAILS TO PROVIDE ADEQUATE COMPENSATION.
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i.9.3 PersonalANY information:CLAIM WhenARISING youFROM createOR orRELATED changeTO yourTHIS personalAGREEMENT accountAND/OR andTHE setSERVICES theMUST dataBE ofCOMMENCED yourWITHIN personalONE account,(1) we’llYEAR collectAFTER theTHE informationCLAIMANT youFIRST upload,BECOMES includingAWARE theOF pictures,THE age,CAUSE sex,OF geographicACTION informationOR displayedSUCH onCAUSE theOF pageACTION ofIS yourACCRUED account(WHICHEVER andIS otherEARLIER). personalFAILURE informationTO toCOMMENCE beSUCH addedACTION toWITHIN andSUCH displayedPERIOD inSHALL theCONSTITUTE service.AN ABSOLUTE BAR TO THE CLAIM.
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ii.9.4 TheNOTHING informationHEREIN youSHALL provideLIMIT throughOR ourEXCLUDE products:LIABILITY We’llWHERE collectPROHIBITED andBY storeLAW. theSOME contentJURISDICTIONS youDO send,NOT receiveALLOW andCERTAIN shareWARRANTY whenEXCLUSIONS usingOR theLIMITATIONS service.OF SuchLIABILITY. contentIN includesSUCH anyJURISDICTIONS, informationOUR aboutLIABILITY youSHALL thatBE youLIMITED chooseTO toTHE include,MAXIMUM includingEXTENT butPERMITTED notBY limitedAPPLICABLE to: your email (when you choose to provide it for us), the information you publish, exchange or reply on the message board, in the forum or chatting area and any feedback you give us. The content also includes the files and links you upload to the service, including the files you establish and share with us and other users in our service as well as the pictures and sound recordings you upload.LAW.
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iii.10. TheAGREEMENT content you provide via our website: We’ll also collect the content you submit to our website, including our social media or social network website (such as our Facebook, Google Play page). For example, we’ll collect the content you provide for us when you provide feedback or participate in any of our interactive functions such as the activities or events of questionnaire, competition and promotion.MODIFICATIONS
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iv.We Paymentreserve information:the We’llright collectto someamend, paymentupdate, or replace this Agreement (each an "Updated Agreement") from time to time to reflect changes in the Services, applicable laws, regulations, or operational practices. The then-current version of this Agreement will be superseded and billcease informationto whenbe youeffective buyimmediately some paid service. You may also provideupon the paymenteffective informationdate weof collect through secure payment treatment serviceany such asUpdated detailedAgreement. informationThe Updated Agreement shall not have retroactive effect. Your continued access to and use of the paymentService card.following the posting or notification of any Updated Agreement constitutes your irrevocable acceptance of, and agreement to be bound by, the Updated Agreement.
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v.11. The information generated and displayed when you use game service. When you communicate with other users of the game, you may also provide or generate information (such as chatting records and content of your chatting).TERMINATION
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(2)11.1 TheWithout informationprejudice to any other rights and remedies available to Duoyi under applicable law or this Agreement, we collectmay terminate this Agreement immediately and without prior notice upon your material breach of any term, condition, or incorporated policy herein. You may terminate this Agreement at any time by permanently uninstalling and deleting our application from all devices in your possession or control, and ceasing all use of our Services.
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i.11.2 Data about your account, game progress andUpon any data you may use to the software, such as your game data and your interaction with other users on or through our service.termination:
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ii.(a) YourAll internetlicenses protocolgranted (IP)to address.you hereunder shall cease forthwith;
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iii.(b) DataYou aboutmust irrevocably delete or destroy all copies of our Services and related materials in your equipmentpossession suchor as your equipment ID, equipment name, equipment type, operating system, advertisement AD, MAC address, IMEI, CPU, language and browser type.control.
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iv.11.3 GeneralNotwithstanding locationthe data.termination or expiration of this Agreement, all obligations incurred by you prior to such termination or expiration shall survive and remain enforceable. All of our rights and any licenses granted to us hereunder (if applicable) shall continue in full force and effect notwithstanding such termination.
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(3)11.4 DataWe wefurther collectreserve fromthe thirdexclusive partiesright, exercisable at our absolute discretion, to block any user's access to our services, content, websites, or webpages, whether in whole or in part, without incurring liability for such actions.
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i.12. TheGOVERNING dataLAW we& receiveDISPUTE ifRESOLUTION you& link any third party tool to our service (such as your access to our service via Facebook, Twitter, Game Center, Google Play or Apple).SEVERABILITY
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ii.12.1 PaymentAny data:dispute, Suchcontroversy, asdifference or claim arising out of or relating to this Terms, including the paymentexistence, modevalidity, datainterpretation, verifyingperformance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and confirmingfinally yourresolved payment.by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The law of this arbitration clause shall be Hong Kong law. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be three. The arbitration proceedings shall be conducted in English or Chinese.
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Please12.2 noteAll thatdisputes wearising from this Agreement or your use of the Services shall be resolved solely on an individual basis, and neither party may combineparticipate thein personala dataclass, werepresentative, collector withconsolidated theaction third("Class partyAction") contractorunless such procedural form is expressly mandated by applicable laws and update such data so as to update your data to conduct market analysis and/or improve our service.regulations.
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(4)12.3 CookiesShould any provision of these Terms be adjudged by a court of competent jurisdiction to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed severed herefrom and shall not affect the validity, legality, or enforceability of the remaining provisions. The surviving provisions shall remain in full force and effect. Class action waivers are non-severable – no class arbitration without our written consent.
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We13. orCONTACT our third party partners may collect and use your information through cookies and web beacons (hereinafter collectively referred to as cookies) and store such information as log information for the purpose of providing you with individualized user experience and service. We’ll strictly request our third party partners to observe relevant regulations herein.INFORMATION
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If you have any question about this Agreement, please contact us by [email protected], You maycan choosealso write to allow the installationfollowing of such cookies and then prohibit them. However, our service may fail to operate in the way of design if you refuse to install or prohibit such cookies.address:
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PleaseDuoyi noteHong thatKong ourInteractive softwareEntertainment may contain cheating detection software or function. The purpose of “cheating detection” is to identify cheating behaviors to prevent bringing unfair competitive advantages to our users which may affect the service experience. The function may collect and transmit the information about your account, game data and detailed information of any program not authorized by us. If you refuse to install the cheating detection software or function or delete or prohibit such function alone anytime, the permit granted to you herein will be terminated automatically.Limited
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WhenRoom you1911, useLee anyGarden thirdOne, party33 pluginsHysan likelyAvenue, toCauseway beBay, usedHong by users or interact with it on our service, such as any small part, sharing button and/or log-on mechanism of third party media, such functions may include social plugin from Google and Facebook, Twitter or other platforms (if any). Please note that it may be bound by their respective privacy policies.Kong.
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UnlessPRIVACY you choose to provide data to us voluntarily, we won’t collect any data about your personal identity such as your name, address, telephone number, fax and email. You acknowledge that if you choose to submit any personal data, your submission will be bound by the Privacy Policy and you will be deemed to accept all the terms herein.POLICY
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2.HowLast DoUpdated: WeJuly Use7, Your Information?2025
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(1)Welcome!We, OurDuoyi mainHong purposeKong Interactive Entertainment Limited (hereinafter referred to useas "we", "us" or "our"), operate the Duoyi Game(s) and related official websites, software systems, customer support, social media channels, communities, and any other online services provided by Duoyi, including through authorized third parties (collectively, the "Services"). To provide the Services, we collect and process your informationpersonal isdata. toThis providePrivacy Policy outlines our practices regarding the collection, use, and improvedisclosure service. Please continue to read to know about the reasons why we useof your informationinformation. in more details:
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i.SHOULD ToYOU operateDISAGREE andWITH upgradeOUR thePROCESSING softwareOF andYOUR servicePERSONAL andDATA provideIN youACCORDANCE withWITH theTHIS presentPRIVACY andPOLICY, newYOU functions;SHOULD REFRAIN FROM PROVIDING YOUR PERSONAL DATA AND DISCONTINUE USE OF THE SERVICES IMMEDIATELY. YOUR ACCESS TO THE SERVICES CONSTITUTES YOUR ACCEPTANCE OF THE PROCESSING ACTIVITIES DESCRIBED HEREIN.
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ii.We Tomay improveperiodically andupdate setthis Privacy Policy. We encourage you to review this policy regularly to stay informed of any changes. Your continued use of the softwareServices andfollowing servicethe ineffective andate individualizedof manner;revised terms constitutes acceptance of those revisions.
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iii.For Toinquiries maintain,or test,concerns, monitorplease andcontact improveour theData qualityProtection andOfficer operationat level of the software;[email protected].
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iv.1.WHAT ToPERSONAL provideDATA supportDO forWE youCOLLECT andFROM handle your complaints and/or opinions in a timely manner;YOU?
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v.1.1 ToData takeYou correspondingProvide measuresWith when you have any dispute in relation to use of the software;Us
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vi. To observe any lawaccess and regulationutilise currentlythe inServices, effect,you legalmay, procedurewhere required or enforceableapplicable, governmentvoluntarily requirement.provide certain categories of Personal Data to us, including but not limited to:
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(2)1.1.1 If any new purpose for treating yourContact information appears,(e.g. we’llemail make corresponding revision to the Privacy Policy to inform you that we’ll start to treat the information in relation to such purpose.address).
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3.Sharing1.1.2 InformationAccount withinformation Third(e.g. PartiesAccount ID, registered username, password, age, gender, geographical location, and profile photograph).
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We1.1.3 won’t share any personalCharacter information we(e.g. collectcharacter fromname youand unlessprofile inpicture. Please be reminded that such information may be disclosed to other users during the followingprovision situations:of the Services and may be accessible to your connections or the public via third-party services).
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(1)If1.1.4 requiredBilling and transactional information (e.g. billing/delivery address, payment card or financial account details, and records of purchases and transactions. Please be reminded that payments processed through third-party merchant services are governed by law to disclose your information, we may share your information with the lawrespective enforcementprovider's authority,privacy otherpolicy, related authority or third party as needed (for example, to find, prevent or otherwise settle the issues concerning cheating, security or technology; to respond to claims or satisfy any legal procedures, summons or government requirements; to protect the rights, property or personal safety of our users and their cooperation partners or the public).accessible).
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(2)If1.1.5 weCommunications undertakewith anyus business(e.g. transformation such as combination, acquisition or merger by another company, change the control right, reorganize or sell all or partcontent of emails, chat logs, and other correspondence submitted to our assets,support yourchannels. informationSuch willdata beis includedretained infor theservice assetoptimisation transfer.and compliance with legal obligations).
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(3)We1.2 mayData shareWe your information with certain third parties (including but not limited to search engines, content suppliers, advertisement networks and platforms) that provide related service (such as advertisement, marketing, analysis, content and search) for the software. We’ll take appropriate measures to ensure that the user’s identity won’t be identified when such information is disclosed and we’ll request such third parties: (i) to ensure security of the data,(ii) not to use such data to any other purpose than providing service for us,and (iii) to use the data according to the data protection law currently in effect and the Privacy Policy.Collect
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PleaseWe contactautomatically us bycollect the emailfollowing statedcategories belowof ifPersonal Data when you hopeaccess and utilise the Services, strictly limited to deletewhat anyis personalnecessary informationfor weservice sharefunctionality, withsecurity, anyand thirdlegal party. We’ll try our best to inform the third party to delete related personal information, but we don’t promise such information will be deleted definitely.compliance:
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(4)We1.2.1 may also share personalLocation information with(approximate ourgeographic subsidiaries,location affiliatedderived companiesfrom IP address, cellular tower ID (Cell-ID), and parentWi-Fi company,access provided that they must observe the data protection law currently in effect and the Privacy Policy when using such information.points).
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4.Data1.2.2 RetentionDevice, network and technical information
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We(a) willDevice keepattributes: yourName, databrand, onlymodel, forversion, astype, longoperating assystem, yoursystem accountproperties, isresolution, active or only for as needed to provide you the game services unless deleted in accordance with your request or as otherwise required by law. The locations of servers for the game services include:settings;
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(1)(b) theTechnical Unitedidentifiers: States;MAC address, IMEI, Android ID, IDFA, IDFV, OpenUDID, GUID, IMSI, OAID, VAID, AAID, UUID, CAID, device serial number;
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(2)(c) Japan;Network data: IP address, network type, carrier, ICCID, local network status;
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(3)(d) Germany;Connectivity details: Wi-Fi status/parameters, BSSID (router MAC address), SSID (access point name);
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(4)(e) Singapore;Hardware specifications: CPU type/architecture, GPU information;
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(5)(f) HongSystem Kong;metrics: Time zone, software versions, active processes, input method list;
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(6)(g) Brazil;Location-related andsignals: IP-based approximate location, GPS data (subject to explicit consent), nearby Wi-Fi access points, Bluetooth beacons, cell tower IDs (Cell-ID);
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(7)(h) Australia.Device sensors: accelerometer, gyroscope, gravity sensor, rotation vector, magnetometer, linear accelerometer, ambient light sensor, proximity sensor;
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You(i) acknowledgeGame andsession agreelogs: thatMatch yourrecords, dataitem willtransactions, besocial processed on our servers which may not be located in your country of residence and can be accessed by our support, engineering and/or our affiliates around the world. No matter where our servers are located, we will make great efforts to take the appropriate safeguards to guarantee your rights in conformity with this Privacy Policy and any applicable laws.interactions;
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5.Time(j) LimitAccess forlogs: UsLogin totimestamps, UseIP Your Personal Informationgeolocation;
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Generally(k) we’llError keepdiagnostics: yourCrash personalreports, informationexception in the time limit necessary for you to perform the contract between us and you as well as the legal obligations. If you suspend the permit or definitely cancel the permit for us to collect, use and disclose your personal information, we (and any third party in cooperation with us) will stop all such use immediately. In such case you may request us to delete your personal information and close your account.traces.
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However,1.2.3 someGameplay datainformation may(data still be stored for a period of timerelated to performhow legalyou obligations (taxation, accounting, auditing) or to maintain securityplay and dataactions backupyou settingtake in our games, including game version, game authentication tokens, character appearance and preventattributes, cheatingprogression orand otherresults, maliciousvirtual behaviors.assets, currencies, and items, tasks and rewards, social connections, chat logs, crash/error logs, gameplay screen capture, sensor data).
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6.Third1.2.4 PartyWhen Websitesyou oraccess Applicationsand utilise our Services through your mobile device, we may explicitly request your consent prior to collecting data from microphone, camera, and external storage.
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You1.3 mayData clickCollected theFrom links in our service to visit other websites or applications not operated by us. For instance, you may enter a website or application beyond our control if you click the advertisement on our service. Such third party website or software may ask for or collect information (including your personal information) from you independently and provide us with the information about your activity on such website or software in some cases. We assume no responsibility for you to use or be unable to use such third party website or software. You explicitly relieve us of any responsibility arising from your use of such third party website or software. We suggest that you should refer to the privacy policies of all the third party websites or software you visit.Third-parties
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7.How We Protectmay Yourreceive certain categories of Personal InformationData from third-party platforms or service providers, strictly limited to what is necessary for service functionality and contingent upon your explicit authorization.
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We1.3.1 takeSocial safety measures including administrative, technicalmedia and physicalgameplay measuresplatform account information: When you choose to protectbind, connect, or log in with your personalthird-party informationaccount fromon anyour unauthorizedServices (such as your access andto disclosure.our However,Services therevia isn’tGoogle aPlay singleor systemApple), we may be authorised to collect these data, which may include your platform account ID, username, profile picture, email address, activities or contact list associated with that isaccount, absolutelyspecifically safe.depending Therefore, we don’t promise (and you should never expect) that your personal information will be safe all along despiteon the measuresthird we take to protect your information.party.
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we1.3.2 stronglyPayment urgeinformation: Where you toutilize takethird-party everypayment possibleprocessors precaution(e.g., toPayPal, protectAlipayHK), we receive and retain: Hashed transaction identifier, country/region from which your personalpayment data when using our services, including but not limited to changing your passwords from time to time, not reflecting your real name or other personal data in registration, using a combination of lettersoriginated, and numberstransaction when creating passwords, using a secure browser and/or taking other possible security measures. Please note that for security reasons, we store passwords in encrypted form.details
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Please be awarenote that advertisers or websites with links to and/or from our websiteswe may collectcombine and update the personal data aboutwe youcollect and this Privacy Policy does not apply to, and cannot controlwith the activitiesthird-parties of,so those other advertisers or websites. We highly recommend that you read the privacy policy of such third-party websites which you may be directedas to beforeconduct providingmarket anyanalysis personalfor data.service optimization.
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8.Your1.4 RightsCookies
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(1)When Rightyou access our Services, we may use Cookies, Web Beacons and/or other similar technologies (hereinafter collectively referred to Knowas Aboutcookies). PersonalCookies Informationare Collected,small Disclosed,text files stored by the browser(s) on your desktop computer or Soldmobile device. Most web browsers automatically accept cookies, but you can usually modify browser settings to decline cookies. If you choose to decline cookies, you may not be able to access certain Services and may experience technical problems receiving current information from the cookie-disabled services.
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YouPlease havenote that our Services may contain Cheating Detection software/features. "Cheat Detection" identifies programs/methods that grant unfair competitive advantages. Cheating Detection software/features may collect and transmit the rightinformation about your account, gameplay data and detailed information of any program not authorized by us. If you refuse to accessinstall, youror personal data that we hold about you, i.e.delete/prohibit the rightCheating toDetection require free of charge, (i) information whether your personal data is collected, used, disclosed, or sold, (ii) categories of your personal data which has been collected, (iii) categories of sources from which your personal data is collected, (iv) business or commercial purpose for collecting or selling your personal data (if any), (v) disclosure of sale of your personal data (if any). You can also exercise the right to access your personal data through the privacy dashboard. According to our reasonable and unilateral judgement, if your verifiable request affects or will affectsoftware, the rights or freedom of other users or is manifestly unfounded or excessive, we reserve the rightgranted to chargeyou aherein reasonablewill feebe (takingterminated intoautomatically, accountplease thecease administrativeaccessing costsour arisingServices therefrom) or refuse to act on the request.immediately.
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(2)When Rightyou use any third-party plugins that interact with our Services, please note that they may be subject to Rectifytheir respective privacy policies.
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If2.HOW weDO processWE yourUSE personalYOUR data,PERSONAL we shall endeavor to ensure by implementing suitable measures that your personal data is accurate and up-to-date for the purposes for which it was collected. If your personal data is inaccurate or incomplete, you have the right to obtain rectification of your inaccurate personal data without undue delay according to Article 16 of the GDPR and you can modify the information you provided via the privacy dashboard.DATA?
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(3)Our Rightprimary purpose for processing your personal data is to Requestprovide, Deletionsecure, ofand Personalenhance Informationour Services. Specifically, we process data for the following lawful bases and purposes:
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You2.1 haveTo operate, provide the rightServices to obtain deletion of your personal data. You acknowledge and agree that as a result of deleting your Account, you will lose access to game related services, including the Account, subscriptions and game-related information linked to such Account and lose the possibility to access other services through the Account.you:
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(4)2.1.1 RightCreate to ObjectAccount;
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When2.1.2 Allow you to access our processing of your personal data is based on legitimate interests according to Article 6(1)(f) of the GDPR or any other applicable laws in your country of residence, you have the right to object to our processing. If you object, we will no longer process your personal data unless there are compelling and prevailing legitimate grounds of processing as described in Article 21 of the GDPR or any other applicable laws in your country of residence; in particular, if the data is necessary for the establishment, exercise or defense of legal claims. You also have the right to lodge a complaint at a supervisory authority.Services;
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(5)2.1.3 RightOperate tothe Restrict ProcessingServices;
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You2.1.4 haveVerify theand rightconfirm to restrict the processing of your personal data under the conditions set out in Article 18 of the GDPR or any other applicable laws in your country of residence.payments;
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(6)2.1.5 RightProvide toand Personaldeliver Dataproducts Portabilityand services that you request;
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You2.1.6 haveSend theservice-related rightcommunications to receive your personal data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller under the conditions set out in Article 20 of the GDPR or any other applicable laws in your country of residence.you.
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9.Privacy2.2 PolicyTo forimprove Childrenand optimize the Services
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The2.2.1 serviceUpdate weand provide is not applicable for children underdevelop the age of 13 or other minimum age specified in laws and regulations of your country currently in effect (“the minimum age”). No one younger than the minimum age shall use the service. Therefore, we strongly suggest that the parents should tell their children not to provide personal data externally without prior consent of the parents. We don’t want to collect the personal data of children younger than the minimum age. Notwithstanding, we will take all possible useful measures to delete the corresponding data if we find to have collected such data. Please contact us by the email stated below if you think we have possibly collected any information from the children younger than the minimum age.Services;
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10.Update2.2.2 ofManage theand Privacyupdate Policyyour Account;
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The2.2.3 Privacy Policy may be subject to revision from time to time. We’ll publish the revised content to the Privacy PolicyDevelop and anyimprove otheryour place as we think fit when revise the Privacy Policy. Please refer to the Privacy Policy anytime and pay close attention to it.experience;
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11.How2.2.4 Respond to Contactyour Uscomments and questions and provide support to you;
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If2.2.5 youTo have any question aboutimprove the servicestability orand privacy policy or you wish to get the previous versionfunctionality of theour text, please contact us by [[email protected]].website.
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2.3 To secure the Services
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2.3.1 Analyze and monitor the use of the Services and its social features;
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2.3.2 Moderate and monitor chats;
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2.3.3 Prevent cheating, crime, or fraud;
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2.3.4 Take action against fraudulent or misbehaving users;
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2.3.5 Pass your information to agencies or organizations in charge of crime and fraud prevention and repression.
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2.4. To analyze, research, and test
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In all of the above cases and purposes, we may use analytic tools, which may include third-party's analytic tools, to carry out research, surveys, and analysis, to create reports for use, to track potential problems of the Services or to test out new game features and content.
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2.5. To obtain your consent
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With your consent, we may process personal data for additional purposes.
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3.SHARING PERSONAL DATA WITH THIRD PARTIES
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We do not sell your personal data. We do not disclose your personal data to independent third parties without your explicit knowledge and consent, except in the following circumstances expressly stated in this Privacy Policy:
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3.1 We may share your personal data with our affiliates (including parent companies, subsidiaries, joint ventures, and entities under common control) to facilitate unified service delivery and account management. In such cases, we contractually require affiliates to adhere to this Privacy Policy and implement equivalent data protection measures.
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3.2 To enhance service functionality and user experience, we may engage authorized partners for advertising, payment processing, analytics, marketing, social media integration, and personalized services. We may disclose specific personal data to these partners, limited to: Device information, Installed applications list, Network information. All partners are bound by strict data processing agreements prohibiting independent use of your data beyond contracted purposes.
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3.3 In the event of mergers, acquisitions, asset transfers, or similar transactions where personal data is transferred, we will:(a) ensure the transferee assumes compliance with this Privacy Policy; or (b) require re-obtainment of your consent if the transferee cannot comply. You will receive prior notification of such transfers.
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3.4 We may disclose personal data to public authorities when: (a) required by applicable laws, regulations, court orders, subpoenas, or search warrants; (b) necessary to combat fraud, financial crimes, or cyberattacks; (c) essential to protect user safety, defend legal rights, or enforce our Terms of Service. Disclosures will be proportionate to legal requirements.
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3.5 We reserve the right to disclose personal data where necessary to: (a) Investigate and defend against third-party claims or allegations; (b) prevent unauthorized access, data breaches, or service integrity compromises; (c) protect the rights, property, or safety of our users, the public, or us.
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4.INTERNATIONAL DATA TRANSFERS
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Our servers, service providers, affiliates and subsidiaries, and partners are located in various countries around the world. Your personal data may be transferred to, and processed in, these countries, which may be different from the territory in which you reside. These countries may have data protection laws that are different from those of your jurisdiction (and, in some cases, may not be as protective).
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We are committed to processing data in compliance with applicable data protection laws and to implementing appropriate security measures to protect your information no matter where it is stored. We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.
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Unfortunately, although we have implemented and maintained reasonable measures to protect your personal information, the transmission of information via the internet is not completely secure. In the event of a security incident such as a personal data breach, we will initiate an emergency plan to prevent the magnification of the security incident, and will notify you via push notifications, announcements, etc.
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You may exercise your rights regarding cross-border transfers, including requesting the details of safeguards or withdrawing consent (where applicable), by contacting our Data Protection Officer at [email protected].
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5.DATA RETENTION
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5.1 We retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy, including but not limited: (a) performing our contractual obligations towards you; (b) complying with legal obligations (e.g., taxation, accounting, or auditing requirements under applicable laws and regulations); (c) protecting against cheating, fraud, or security incidents.
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5.2 Data retention shall adhere strictly to the principle of data minimisation and shall not exceed the minimum duration required to achieve the processing purposes. We do not keep your data for longer than is necessary unless we are required to do so under law.
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5.3 Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
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6.THIRD PARTY WEBSITES OR APPLICATIONS
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During your use of our Services, you may encounter links directing you to third-party websites or applications not operated or controlled by us (e.g., external pages accessed via in-game advertisements). These third-party platforms may independently collect and process your personal data and, in some cases, share information about your activities on their platforms with us. We assume no responsibility for the content, privacy practices, or your experiences with these third-party platforms. You access these platforms entirely at your own risk and hereby release us from any liability arising from third-party conduct. We strongly advise you to review the Privacy Policies of any third-party platforms to understand their data processing practices.
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7.HOW WE PROTECT YOUR PERSONAL DATA
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We implement comprehensive administrative, technical and physical safeguards designed to protect your personal data against unauthorised access, disclosure or loss. Notwithstanding these measures, no data security system can be guaranteed as absolutely secure. Accordingly, we do not warrant that our security infrastructure is absolutely safe, and you should not expect that your personal data will remain immune to security incidents at all times. For security purposes, passwords stored in our systems are encrypted, but we strongly advise you to adopt reasonable precautions to safeguard your personal data when using our Services, including without limitation to:
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(a) regularly updating account passwords;
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(b) utilising complex alphanumeric passwords;
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(c) employing secure browser environments; and
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(d) implementing supplementary protective measures.
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8.YOUR RIGHTS
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8.1 Right to Access your Personal Data
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You have the right to access to your personal data or request a copy of your personal information.
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8.2 Right to Correct Your Personal Data
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You have the right to correct or update your personal information where it's inaccurate or incomplete.
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8.3 Other rights - deletion, objection, and withdrawal
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You have the right to have your personal data deleted, object to how we use or share your personal data, and restrict how we use or share your personal data. You can always withdraw your consent.
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8.4 If you have questions about data protection or any requests for resolving issues with your personal data, we encourage you to contact us by [email protected]. We will respond to all requests within a reasonable time frame. Please note that we reserve the right to charge you a reasonable fee for complying with a data access request and we may not accommadate a request to change or delete data if we believe the change or deletion would violate any law or legal requirement or negatively impact the data's accuracy.
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9.INFORMATION FOR PARENTS & GUARDIANS
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We only provide Services to natural persons who have reached the age of 18 or the applicable age of majority in your jurisdiction. We do not knowingly collect personal data from children or minors under the age of 18 (or the applicable age of majority in your jurisdiction). As parents or guardians, if you think that your child is using our Services that processes their personal information without your consent, please contact our Data Protection Officer at [email protected].
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For the purpose of this section, "child" or "children" means a minor who is under the age of digital consent required by local applicable law. (For example, the age of digital consent in the UK is 13.)
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10.UPDATE OF THE PRIVACY POLICY
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The Privacy Policy may be updated from time to time. We will obtain your consent again. Please review and pay attention to this Privacy Policy.
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11.HOW TO CONTACT US
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If you have any question about the privacy policy, please contact us by [email protected]. You can also write to the following address:
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Duoyi Hong Kong Interactive Entertainment Limited
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Room 1911, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong.