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Welcome
Our core mission is to help people get jobs, and help employers find great candidates. Since each of our Affiliates and Brands (as detailed in our HR Tech Privacy Center) shares this core mission, we developed a Privacy Center as a way of educating our users about our affiliates, and how we share data with them to provide the strongest product and service offerings to our users. You can find out more about how we share data between affiliates on our Privacy Center FAQ.
Indeed values the trust our users and customers place in us when they give us access to their Personal Data. This Privacy Policy describes how we work to maintain that trust and protect that information.
We update our Privacy Policy periodically to ensure that our Privacy Policy continues to clearly explain how we collect and use personal and non-personal data.
Here’s a summary of key updates:
We have added more detail about the information we collect, how we use Personal Data, and the legal bases we rely upon to use Personal Data.
We have updated our Region-Specific information section to include more information regarding U.S. privacy laws, the Texas Data Privacy Security Act (TDPSA), California Privacy Rights Act (together with the California Consumer Privacy Act, “CCPA”), Colorado Privacy Act, Connecticut Data Privacy Act, Delaware Personal Data Privacy Act, Iowa Consumer Data Protection Act, Montana Consumer Data Privacy Act, Nebraska Data Privacy Act, New Hampshire Privacy Act, New Jersey Data Protection Act, Oregon Consumer Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act.
We have updated our Region-Specific information section to include India’s Digital Personal Data Protection Act, 2023 (NO. 22 OF 2023)
In April 2025, due to changes in the group structure, as announced by Recruit Holdings Co. Ltd. on September 9, 2024 (details in the URL) we have added more detail about the Sites covered by our Privacy Policy and amended our Region-Specific information section for users located in Japan and users who apply for jobs at companies located in Japan (hereinafter referred to as “Japan users”) to include a linked Japan Annex.
We encourage you to review the “Last Updated” legend below to determine when it was last amended. Any changes to the Privacy Policy become effective on the “Last Updated” date indicated below.
If Indeed is going to use Personal Data collected through the Sites in a manner materially different from that stated at the time of collection, then Indeed will notify users via email and/or by posting a notice on the applicable Sites for 30 days prior to such use or by other means as required by law. If you wish to object to any new notified processing, you can contact us at [email protected].
Indeed reserves the right to amend this Privacy Policy at any time.
Indeed’s Privacy Policy
Last updated: November 17, 2025
This Privacy Policy describes, in a comprehensive manner, how Indeed uses your data. For more information on Indeed’s approach to GDPR, CCPA, and global privacy generally, please visit Privacy Center FAQ.
Introduction
Learn about how Indeed collects, uses and discloses our users’ data.
Our Privacy Policy details how we collect, use, and disclose the Personal and Non-Personal Data we collect from and about you when you access or use our online and/or mobile websites, applications, services, and software, interactions with us on the telephone or in person, or, where permitted by applicable law and in line with this Privacy Policy, that we obtain from publicly available sources or third-party sources.
Our Sites (the “Sites”) covered by this Privacy Policy include the affiliated online and/or mobile websites, applications, services, and software of:
For Japan users (including users who apply to jobs posted by employers in Japan):
Rikunabi (2027 and after)
Rikunabi Next
Townwork
Sugojika
Torabayu
Hataraiku
FromAnavi
Logistics and Driver Job Search
Rikunabi HAKEN
Resume Camera
Resume
Resume -Resume writing apps by Townwork-
Riksak
AirWORK Hiring Management
JobOp Hiring Management
Rikunabi NEXT Journal
Career Assistant
Who is Responsible for Your Information
This section explains when Indeed is a controller or a processor of your Personal Information, and which entity is responsible for your Personal Data.
For Job Seekers:
For certain processing, such as when the employer sets questions like screener questions, Indeed can be a processor of your application materials submitted through Indeed Apply and of your interview information when you participate in an interview hosted on Indeed. These data are controlled by the Employer to whom you are applying.
Indeed is a controller of all other information that you provide in the course of your use of our Sites.
For Employers:
For certain processing, Indeed can be a processor of Job Seeker applications submitted through Indeed Apply, and of data that you provide to Indeed via Candidate Import. When you sign up for our Candidate Import service, you will be required to agree to a DPA with Indeed outlining the terms of our relationship.
Indeed is a controller of all other information that you provide in the course of your use of our Sites.
The Indeed controlling entity responsible for your information will depend on your location. It is important to note that the contracting entity indicated in our Indeed General Terms of Service may differ from the entity listed as a controller in this Privacy Policy. Please note that Indeed and its affiliates are directly or indirectly owned by a publicly traded Japanese parent company, Recruit Holdings Co. Ltd..
For users in the US, the controlling entity is Indeed Inc.
For Japan users (including users who apply to jobs posted by employers in Japan) , the controlling entity is Indeed Japan K.K.
For all other users, including users in the EEA, UK, and Switzerland, the controlling entity is Indeed Ireland Operations Limited.
Important Definitions
Job Seeker
An individual searching for employment openings, services, or information related to their personal employment or job search
Employer
Individuals and/or organizations seeking information related to hiring or human resources, seeking Job Seekers, or seeking to make available information regarding employment openings, on their behalf or other’s behalf, including but not limited to agencies purchasing for multiple parties and employment agencies
Personal Data
Any information that relates to an identified or identifiable individual and can include information about how you engage with our Services, such as device information or IP address
Special Category Data*
+
Welcome
Our core mission is to help people get jobs, and help employers find great candidates. Since each of our Affiliates and Brands (as detailed in our HR Tech Privacy Center) shares this core mission, we developed a Privacy Center as a way of educating our users about our affiliates, and how we share data with them to provide the strongest product and service offerings to our users. You can find out more about how we share data between affiliates on our Privacy Center FAQ.
Indeed values the trust our users and customers place in us when they give us access to their Personal Data. This Privacy Policy describes how we work to maintain that trust and protect that information.
We update our Privacy Policy periodically to ensure that our Privacy Policy continues to clearly explain how we collect and use personal and non-personal data.
Here’s a summary of key updates:
We have added more detail about the information we collect, how we use Personal Data, and the legal bases we rely upon to use Personal Data.
We have updated our Region-Specific information section to include more information regarding U.S. privacy laws, the Texas Data Privacy Security Act (TDPSA), California Privacy Rights Act (together with the California Consumer Privacy Act, “CCPA”), Colorado Privacy Act, Connecticut Data Privacy Act, Delaware Personal Data Privacy Act, Iowa Consumer Data Protection Act, Montana Consumer Data Privacy Act, Nebraska Data Privacy Act, New Hampshire Privacy Act, New Jersey Data Protection Act, Oregon Consumer Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act.
We have updated our Region-Specific information section to include India’s Digital Personal Data Protection Act, 2023 (NO. 22 OF 2023)
In April 2025, due to changes in the group structure, as announced by Recruit Holdings Co. Ltd. on September 9, 2024 (details in the URL) we have added more detail about the Sites covered by our Privacy Policy and amended our Region-Specific information section for users located in Japan and users who apply for jobs at companies located in Japan (hereinafter referred to as “Japan users”) to include a linked Japan Annex.
We encourage you to review the “Last Updated” legend below to determine when it was last amended. Any changes to the Privacy Policy become effective on the “Last Updated” date indicated below.
If Indeed is going to use Personal Data collected through the Sites in a manner materially different from that stated at the time of collection, then Indeed will notify users via email and/or by posting a notice on the applicable Sites for 30 days prior to such use or by other means as required by law. If you wish to object to any new notified processing, you can contact us at [email protected].
Indeed reserves the right to amend this Privacy Policy at any time.
Indeed’s Privacy Policy
Last updated: November 17, 2025
This Privacy Policy describes, in a comprehensive manner, how Indeed uses your data. For more information on Indeed’s approach to GDPR, CCPA, and global privacy generally, please visit Privacy Center FAQ.
Introduction
Learn about how Indeed collects, uses and discloses our users’ data.
Our Privacy Policy details how we collect, use, and disclose the Personal and Non-Personal Data we collect from and about you when you access or use our online and/or mobile websites, applications, services, and software, interactions with us on the telephone or in person, or, where permitted by applicable law and in line with this Privacy Policy, that we obtain from publicly available sources or third-party sources.
Our Sites (the “Sites”) covered by this Privacy Policy include the affiliated online and/or mobile websites, applications, services, and software of:
For Japan users (including users who apply to jobs posted by employers in Japan):
Rikunabi (2027 and after)
Rikunabi Next
Townwork
Sugojika
Torabayu
Hataraiku
FromAnavi
Logistics and Driver Job Search
Rikunabi HAKEN
Resume Camera
Resume
Resume -Resume writing apps by Townwork-
Riksak
AirWORK Hiring Management
JobOp Hiring Management
Rikunabi NEXT Journal
Career Assistant
Who is Responsible for Your Information
This section explains when Indeed is a controller or a processor of your Personal Information, and which entity is responsible for your Personal Data.
For Job Seekers:
For certain processing, such as when the employer sets questions like screener questions, Indeed can be a processor of your application materials submitted through Indeed Apply and of your interview information when you participate in an interview hosted on Indeed. These data are controlled by the Employer to whom you are applying.
Indeed is a controller of all other information that you provide in the course of your use of our Sites.
For Employers:
For certain processing, Indeed can be a processor of Job Seeker applications submitted through Indeed Apply, and of data that you provide to Indeed via Candidate Import. When you sign up for our Candidate Import service, you will be required to agree to a DPA with Indeed outlining the terms of our relationship.
Indeed is a controller of all other information that you provide in the course of your use of our Sites.
The Indeed controlling entity responsible for your information will depend on your location. It is important to note that the contracting entity indicated in our Indeed General Terms of Service may differ from the entity listed as a controller in this Privacy Policy. Please note that Indeed and its affiliates are directly or indirectly owned by a publicly traded Japanese parent company, Recruit Holdings Co. Ltd..
For users in the US, the controlling entity is Indeed Inc.
For Japan users (including users who apply to jobs posted by employers in Japan) , the controlling entity is Indeed Japan K.K.
For all other users, including users in the EEA, UK, and Switzerland, the controlling entity is Indeed Ireland Operations Limited.
Important Definitions
Job Seeker
An individual searching for employment openings, services, or information related to their personal employment or job search
Employer
Individuals and/or organizations seeking information related to hiring or human resources, seeking Job Seekers, or seeking to make available information regarding employment openings, on their behalf or other’s behalf, including but not limited to agencies purchasing for multiple parties and employment agencies
Personal Data
Any information that relates to an identified or identifiable individual and can include information about how you engage with our Services, such as device information or IP address
Special Category Data*
*as defined in GDPR. Indeed does not collect all these data categories.
Any information that relates to an identified or identifiable individual and reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health, sex, or sexual orientation.
Sensitive personal data*
*as defined in U.S. privacy law. Indeed does not collect all these data categories.
A category of personal data that reveals racial or ethnic origin, religious or philosophical beliefs, union membership, medical history, mental or physical health condition, medical treatment or diagnosis, sex life, sexual orientation, sexuality, status as transgender or nonbinary, status as a victim of crime, national origin, citizenship or immigration status; genetic or biometric data that is processed for the purpose of uniquely identifying an individual; personal data collected from a known child; precise geolocation data; social security, driver’s license, state identification card, or passport number; account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication
Non-Personal Data
Any information that does not relate to an identified/identifiable specific individual, e.g. data relating solely to a business
Your Information
Personal and Non-Personal Data that pertains to you
Controller
The entity which decides how and why your data is processed
Processor
An entity which processes data in a particular way, at the direction of a controller
Indeed
Any of Indeed’s entities, including Indeed Inc., Indeed Ireland Operations Ltd., and Indeed Japan K.K.
Indeed Messaging
Indeed may enable in-app messaging services, as well as text messaging relay, the Relay Service, and/or call relay services through our Site directly or through vendors to help facilitate contact between Employers and Job Seekers about a Job Listing.
Relay Service
Indeed may provide a two-way message proxy and relay services to the users of our Indeed products including, but not limited to: Indeed Resume, Indeed Apply, Post a Job, private calling, and other electronic communication services whether in the form of telephone, text, video or audio.
Affiliates
Any entity that directly or indirectly, controls, is controlled by, or is under common control of or with an Indeed entity, now or in the future. “Control” for these purposes means having a majority of shares or the right and ability to direct management. This includes Indeed-affiliated entities located outside the EEA or Switzerland.
Job Listings
Employment openings on Indeed
Indeed Profile
All application and contact information stored on your Indeed job seeker account, including resume information, and answers to screener questions.
Resume
An Indeed resume or a resume that you upload yourself
EEA
Member States of the European Economic Area
ATS
Applicant Tracking System
Japan users
Users located in Japan and users who apply to jobs posted by employers in Japan
The Scope of Indeed’s Privacy Policy
This Privacy Policy covers data that we collect through the Sites, directly from data subjects, or that we obtain from third parties. In cases where you follow a link to a third-party website, you are no longer covered by our Privacy Policy, and any data collection or processing activity that takes place on that website will be governed by that website’s own privacy policy. We only collect data on the Sites that display a direct link to this Privacy Policy.
In accordance with our Terms, the Site is generally only for use by people aged 16 or over. However, some jurisdictions have different age restrictions, as outlined below.
Japan: For Japan users, the Site is only for use by those who meet the permitted minimum age under Japanese law for Indeed to lawfully provide you with use of the Site.
EEA, Switzerland, UK, Turkey, and Ukraine: As of 1 February 2024, access to the Site in the EEA, as well as Switzerland, UK, Turkey, and Ukraine, is restricted to individuals who are 18 years of age or older.
In addition to the main Privacy Policy, the Japan Annex applies to Japan users (including users who apply to jobs posted by employers in Japan). Please also see the Japan Annex here. If there is a discrepancy between the Privacy Policy and the Japan Annex, the Japan Annex takes precedence for Japan users.
In all jurisdictions, if you are under the age of majority in your jurisdiction, you must use the Sites under the supervision of your parent, legal guardian, or responsible adult even if your age is above the Indeed permitted use age for that jurisdiction.
We adopt a range of measures to try to ensure that no information is knowingly solicited from individuals who do not meet the minimum age or any other applicable age requirements.
If we learn that an individual who does not meet the minimum age requirement has used the Site or provided personal information through the Site, we will restrict access to, or close their account, and remove that information from our systems.
Current and former employees of Indeed should reach out to their Human Resources partner to reference the Global Employee Privacy Notice.
Data collection and use
Learn about the types of data Indeed uses to support the services we provide.
Indeed uses different types of information in order to provide our Sites’ services, products, and features to you. The Personal Data we collect and process may vary, depending on how you use our Sites.
If Personal Data is required, to provide particular Indeed services or features to you, it will be indicated at the time of collection. If Personal Data is required and you choose not to provide it, then the particular feature or service may not be available to you.
Information that Indeed collects
In accordance with applicable data protection laws in the EEA, controllers must have a legal basis to process information. This means we rely on different legal bases to process your information, depending on the purpose of processing outlined in this Privacy Policy.
Full details of the types of personal data we collect from you, the purpose of processing it, our processing operations, and details of the legal bases we rely upon for GDPR are detailed below.
Retention of Your Information
Where Indeed acts as a controller of your Personal Data, we retain such data until it is no longer necessary to fulfill the purpose it is being used for, as required by applicable laws, or until you ask us to delete it. For Japan users, personal data will be stored and used to the extent and for the period necessary to comply with the law.
Information on how long we retain your information, for each purpose, is set out in the following section. In determining these appropriate retention periods, we consider the purposes for which we process Personal Data and whether we can achieve those purposes through other means. We also consider the extent, nature, and sensitivity of Personal Data and our legal obligations with respect to data. Where possible and relying on our legitimate interest in improving our Sites, Indeed anonymizes or aggregates Personal Data, so that it can no longer be associated with or identify a user, in which case Indeed can further process the information. For example, we may use anonymized job seeker data, such as your profile data to test the accuracy of our products and services. Another way we may use anonymized data is to make sure our technology is helping all people get jobs in a way that is fair.
Where Indeed acts as Processor of your Personal Data, we store such data until instructed to delete it by the Controller.
Personal Data we collect from all users:
What we collect
How we use it
Why we process it
Legal basis
Retention Period
Account management data – includinglogin credentials, permissions, and associated account actions (such as when your account is created, when you log in, add information, request a service, and any changes to your account).
We collect, analyze, process, and store your account management data.
To create and maintain an account at your direction.
Account management data is processed as part of performance of a contract.
Account lifetime, or per applicable legal requirements (for example: in cases of legal obligations pursuant to fraud)
Activity data – areas of the Sites you visit, where you click, scroll, hover over or otherwise interact with the Sites, and when and for how long the activity occurred.
We collect, analyze, process, and store activity data including via automated means, and in some cases record in real-time.
For Employers, this may also include actions taken with regard to a Job Listing or to Job Seeker’s resume or application.
To add labels or badges to Employers and Job Seekers based on activity on the site, such as “Responsive Employer” or “New Applicant” for example.
For fraud prevention.
To improve our Site services.
To help you find more relevant job listings.
We rely on our legitimate interests in understanding how users interact with and use our Sites; and keeping our Sites safe and secure.
Activity data is monitored to prevent malicious and fraudulent activity, or Spam on our Sites as part of performance of a contract.
Account lifetime
Communication data – interactions with or through Indeed, including via chatbots or third-party messaging services, apps, and websites such as WhatsApp or LINE, or by telephone, including calls and SMS texts, and also emails and notifications.
Please note that your relationship with third-party services (such as those from Facebook, Google, or WhatsApp) or any other third-party website is governed solely by your agreement with third-party operators of those platforms.
We collect, analyze, process, profile, including via automated means, and store your Communication Data.
To make it easier to apply to jobs and for employers to find candidates.
To send Job Seekers relevant Job Listings and applications to Employers.
To send you relevant marketing emails.
To improve our Sites and services.
We rely on our legitimate interests in providing a valid and relevant service to our users and to continue to improve our products and services. We provide an opt out so you can object to marketing messages.
Under the limited circumstances where we call you and where the call is recorded, we may rely on your consent.
Account lifetime
Contact information – name, telephone number, email and address.
Identity documents (including metadata) may be collected in very limited circumstances, such as for appeals to account closures.
We collect, process and store your contact information.
To send you marketing and transactional emails, and to send you reminders.
To create an account at your direction.
To contact you to verify your account or your identity.
To conduct or coordinate interviews, where you are using the Indeed Recruiting Services, Inc. (known as Indeed Agent in Japan) product.
To contact you and provide services related to campaigns sponsored by Indeed, including posting you materials or prizes.
To establish a complaint handling system.
To contact business in order to enhance our services.
To list you as the employer’s contact person in relation to a job.
Transactional emails are sent as part of performance of a contract.
At account creation, marketing emails are sent on the basis of the legitimate interest of promoting and improving our services.
We rely on our legitimate interest in detecting and preventing fraudulent activities on our Sites for verification.
Reminders of upcoming interviews and events are consent-based.
Job-alerts sent to your email are consent-based.
Account creation and interviewing are done on the basis of performance of a contract.
In certain markets, we might rely on your consent in order to contact you and provide services related to campaigns sponsored by Indeed.
Contacting you, including by post are done on the basis of legitimate interest and, in some cases, performance of a contract.
The complaints handling system is done as a legal requirement in Japan.
We list points of contact for employers in our legitimate interest to help our Job Seeker-Employer communications.
Account lifetime.
Copies of identity documents are deleted once identity has been verified.
Device information – IP address/device ID, user agent. We collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide.
We rely on our legitimate interests in keeping our Sites safe and secure and to provide a valid and relevant service to our users.
For fraud prevention.
To administer your account and to help you find more relevant Job Listings. For example, while using a mobile device to access Indeed, Indeed may provide a Job Seeker with relevant Job Listings that are located within the same zip code as where this activity is taking place.
We rely on our legitimate interests in keeping our Sites safe and secure and to provide a valid and relevant service to our users .
Account lifetime
Location data
“Coarse” location data is collected and stored; “precise” location data is collected but not stored against your account.
To help you find more relevant Job Listings.
We only collect location data when you have not indicated that you do not wish to share it.
To improve our Sites services;
For more information about how to change your location sharing settings on your device, please click here.
Account lifetime
Messaging data – messages that you send or receive on or to the Sites, ATS connected with Indeed’s service and messages that you send or receive through Indeed Messaging and the Relay Service
We process, monitor, review, store, and analyze such content, including via automated means.
For data analysis, quality control, enforcement of the Sites’ rules and other Indeed policies, content moderation, and to improve the Sites or any other Indeed product or service. Examples of such improvements would be improving the open rate of messages by optimizing their delivery, optimizing our search results, improving Job Listings, permitting applicants to manage their applications after transmitting them to Indeed, providing Job Seekers with the status of their application when instructed to by Employers, ensuring you are provided with personally relevant product features and communications, and preventing fraud and spam.
We rely on our legitimate interest in keeping our Sites safe and secure.
Messaging data cannot be malicious, spam, or fraudulent, and is monitored as part of performance of a contract.
Depending on the applicable law, we may rely on your consent.
10 years
Payment information – payment card details and other verification data.
When you use chargeable services, we collect information to facilitate payment and verify your account. Indeed never stores your full card number.
Employers may also verify identity using a temporary card authorization.
To effect payment for a chargeable service.
To verify identity.
To facilitate due process and provide information in response to a valid legal process, such as subpoenas, search warrants, and court orders, or to establish or exercise its legal rights or defend against legal claims.
To comply with our legal obligations with respect to financial reporting and valid legal information requests.
In our legitimate interest to ensure we are in contact with the correct person.
Per applicable legal requirements
Scheduling information – your availability and responses to calendar invitations for interviews, including from third-party calendar providers if you choose to link them to your account.
We collect, process, and store scheduling information.
To facilitate interviews scheduled through and held on Indeed’s interview platform.
We collect this information so that Job Seekers are able to interview with Employers as part of performance of a contract.
Account lifetime
Telephone data – when a Job Seeker or Employer are contacted through Indeed’s telephone Relay Service
We collect, process, and store information about whether a call was answered and call duration, but we do not record calls made through the Relay System.
To facilitate contact for the purpose of submitting applications, conducting job interviews, or other communication related to a Job Listing.
Facilitating contact is undertaken on the basis of performance of a contract and processing information on whether a call was answered is pursuant to our legitimate interest in providing our services.
Depending on the applicable law, we may rely on your consent.
Account lifetime
Authentication data (SSO only) – when you use single sign on (SSO) to log into your Indeed account we collect data including name, profile picture, profile data, and email address
We store the information collected from your SSO account to authenticate you as a user of both Indeed and the third party.
To make signing into Indeed easier and more secure.
In our, and our third party user’s, legitimate interests of ensuring accounts are secure and facilitating a streamlined sign-in experience.
Account lifetime, or until you or your employer unlink your accounts.
Authentication data – when linking account to third party sites
To confirm you are a valid Indeed account holder, we share an authentication token with third parties. This token is a secure key that verifies your identity without sharing any of your personal account details or login information.
To verify with the third party that you are a valid Indeed account holder.
Consent – If you no longer wish to share data with the third party, remove or disconnect your Indeed account from the third party website / interface.
Account lifetime, or until you unlink your accounts.
User feedback and satisfaction data – including ratings and plain text feedback on their experience using Indeed or how we can improve our services.
Job Seekers can also report jobs for various reasons, including where they consider the job to be, for example, inaccurate or offensive and leave plain text feedback about it. We also facilitate user feedback on job listings
We process, monitor, review, store, and analyze such content, including via automated means.
To improve our Sites and services.
We rely on our legitimate interest in operating, managing, and improving our Sites and services.
Reporting a job is done as a legal requirement.
Account lifetime
Data received through your use of the Sites via APIs and similar technologies
Indeed collects, analyzes, processes, and stores information generated in the course of your use of the Sites.
For fraud prevention.
To improve our Site services.
Legitimate interest in protecting and improving our Sites.
Account lifetime
Information we collect about Job Seekers:
What we collect
How we use it
Why we process it
Legal basis
Retention Period
Application data – your resume and other materials shared when you apply to a job through Indeed, your activity in relation to that application, as well as scheduling of / participation in an interview
We process your application data and, in some cases, store it on behalf of the Employer.
To facilitate your application to a Job Listing.
To help Employers find relevant candidates and improve our services.
Performance of a contract as these data are essential to help you find jobs
We rely on our legitimate interests in providing a valid and relevant service to our users.
Account lifetime or until the relevant Employer deletes your application
Application screening data – your answers to screening questions
We pass your screening data to the relevant Employer, and may listen to and analyze the recording.
To improve our services. As part of your application process to a Job Listing.
Performance of a contract between Indeed and an Employer.
We rely on our legitimate interest in improving our services.
Account lifetime or until the relevant Employer deletes your application
Demographic data – age, race & ethnicity, gender, disability, arrest or conviction history, and LGBTQ+ community membership
Under limited circumstances, we collect and process special category data. We only collect and process this data in certain markets where permissible by law. We analyze it for specific purposes in line with applicable data protection regulations.
The provision of this information is entirely voluntary and will not be used in any determination of your job application.
We only collect this data with your consent, and only in markets where such collection is permitted.
Account lifetime, or until you decide to remove these data (where applicable).
Disposition data – information about the status of your job application and the decisions taken by the Employer or by you, such as whether you were contacted, interviewed, hired, or if you have withdrawn your application or rejected an offer
We collect, store, process, and analyze this information.
To further understand the effectiveness of our Sites and their features and to award labels or badges to Employers and Job Seekers based on application status and disposition data
To automatically update Job Seekers job application statuses on their Indeed My Jobs page
We rely on our legitimate interest in operating, managing, and improving our Sites.
Account lifetime
Mock Interviews Data
We collect, analyze and process, including via automated means, your Mock Interviews data.
To provide an automated score and feedback based on practice interviews.
Mock Interviews are for practice purposes only and will not be shared with Employers.
Mock Interviews are consent-based
2 years
Profile data(“Employers can find you”) – including your resume, photo (where applicable), preferences, when you are online or recently active on Indeed, qualifications, and any other data included in your Profile. You have the choice to set your profile so that employers can find you or so that employers can’t find you. If you keep your profile set to “Employers can find you”, employers will be able to search for and view your information on your profile, including your resume, and a publicly-viewable URL will be generated. Setting your profile to “Employers can find you” may also allow employers to see that you have expressed interest in jobs similar to their Job Listings.
We collect, store, process, and analyze your profile data.
To help you find more relevant Job Listings.
To enable Employers to invite you to apply to their jobs.
To send you invitations to apply to certain jobs.
To offer suggestions to you when you apply for jobs on third-party websites in our mobile software.
To show when you are online or recently active on Indeed.
To improve our Sites services.
Performance of a contract as these data are essential to help you find jobs.
We rely on our legitimate interest for analytical purposes in providing a valuable and relevant service.
You may change the visibility of your profile at any time by accessing your account settings.
Account lifetime, or until you remove profile data.
Profile data (“Employers can’t find you”) – only you and any third parties who you agree to share your profile data with can view your profile. We collect, store, process, profile, and analyze your profile data set so that employers can’t find you. We only share your profile data set to “Employers can’t find you” with employers at your direction, such as when you apply to jobs.
We collect, store, process, profile, and analyze your not searchable profile data. We only share your not searchable profile data with Employers at your direction, when you apply to jobs.
To help you find more relevant Job Listings.
Performance of a contract as these data are essential to help you find jobs.
We rely on our legitimate interest for analytical purposes in providing a valuable and relevant service.
Account lifetime, or until you remove your profile data.
Personal Data we collect from Employers:
What we collect
How we use it
Why we process it
Legal basis
Retention period
Business information – verification documentation about your business, employee contact details and physical location of business (including a Federal Employer Identification Number (EIN), Business Registration information, or a utility bill). It can also include employer screening information and employer attendance at events/seminars.
Verification information – we work with third party verification services to verify your information, which includes collection of device information, personal identification information, special category data or biometric data, and “coarse” location information.
We collect, process, store and analyze such data to verify that Employers on our Site are legitimate.
Where applicable, our third party verification services collect and use biometric data for verification on our behalf and in accordance with our Terms.
This information will be used for internal purposes only, subject to any request by law enforcement or a court order.
To prevent fraud and spam, and to protect Job Seekers.
To enhance our service.
To improve the accuracy of market analysis and sales strategy.
We rely on our legitimate interest in detecting and preventing fraudulent activities on our Sites.
We rely on our legitimate interest to enhance our service and to improve the accuracy of market analysis and sales strategy.
Where we are required to comply with a legal obligation.
For data provided for verification purposes, we delete such information after your account has been verified.
For special category data collected by our vendor on our behalf, they will retain this information for the lifetime of the account.
For information used for billing, we retain in line with legal requirements. For attendance at events/seminars for Account Lifetime.
Rich media content – videos, pictures and other content about your business
We import and/or store such content and display it on our Sites.
To enable Employers to enhance their Job Listings and Company Pages by adding rich media content.
Consent – an Employer does not have to provide this data. We have a legitimate interest to improve our service and help Employers attract the best quality candidates.
Account lifetime, or until you remove such this content.
Video recordings – pre-recorded (e.g. interviews using AI) and live interviews on Indeed Hiring Platform.
We process data on behalf of Employers to assist in the candidate screening process. This may include using data to schedule, conduct, record, transcribe, and score interviews.
To allow users to schedule, conduct, and participate in interviews.
We process these videos on behalf of an Employer and delete at the Employer’s request as part of performance of a contract.
We hold these videos until instructed to delete by the Employer, in line with our role as a data processor, or as required by applicable laws
Personal Data we collect from non-users of our Sites:
What we collect
How we use it
Why we process it
Legal basis
Retention period
Profile information – we purchase resumes and other profile information from third parties where permitted by applicable law and in line with this Privacy Policy
Under limited circumstances, we store and analyze such data to identify prospects and send marketing materials where permissible by law.
To reach audiences unfamiliar with Indeed.
We rely on our legitimate interest inproviding a valuable and relevant service to users of our Sites.
We hold this information until instructed to delete them by the data subject, or until they are no longer necessary to fulfill the purpose it is being used for.
Business lead information – we purchase business lead information (including contact details) from third party databases.
To contact business leads about our services.
To reach businesses who may be interested in using Indeed’s services.
We rely on our legitimate interest of running our business and providing a valuable and relevant service to potential users.
We hold this information until they are no longer necessary to fulfill the purpose it is being used for
Any Personal Data that Indeed obtains from other third-party sources will be processed by Indeed in accordance with this Privacy Policy and all applicable laws.
Additional Purposes and Disclosures of Information
Profile data
By creating a profile set to “Employers can find you” through the Site including when you upload a file resume on the Site, you are requesting and authorizing Indeed to make available your profile data to third parties, in accordance with our Terms. When you create a profile on Indeed, it is set so that employers can find you by default. This means that profile data (employers can find you) including your resume data, except as otherwise indicated on the Site, may be available to third parties, such as employers.
Please note employers and employer representatives who access your profile data while it is set to “Employers can find you”, or to whom you apply with your profile set to Employers can’t find you”, may choose to share your profile with additional parties. Indeed is not responsible for such sharing. Similarly, when you share your profile set to “Employers can find you” directly with a personalized link, we cannot control who sees your profile when you share that link.
You may change your profile privacy settings at any time. If you do not want Indeed to make your profile data (“Employers can find you”) available to third parties without your direction or if you do not want employers to contact you, you can set your profile to “Employers can’t find you”. If you would like to learn more about your profile, including the differences between profiles where employers can find you and profiles where employers can’t find you, and how to change your profile privacy settings, please see our FAQ.
Please note that as we continue to improve the Site, you may see phrases like ‘Employers can find you’ and ‘Employers can’t find you’. These phrases are to enhance user understanding and are now used in place of the terms ‘Searchable’ and ‘Not Searchable’ respectively.
Employer Accounts
We offer users the ability to link Employer accounts together. Linked users can be assigned specific roles, which provide varying levels of access to the candidate Personal Data contained in the parent account. If you are an Employer and you invite other Indeed users to link their accounts to yours, you agree that such linked users may have access to any and all information in your account. Types of candidate Personal Data include resume contacts, application materials and statuses, communications with applicants, any action taken by you or another user linked to the account, when you took that action, and billing information within the account. When an Employer account is delinked, either by your own action or an administrator’s action, you will lose access to all candidate Personal Data in the linked account.
Resume Review Services
In certain markets, we may also offer additional resume review services to help Job Seekers build and improve their resumes. For example, this can include helping you understand how your resume may be parsed by applicant tracking system software, feedback on ways to build a more effective resume, or a personalized resume review video. In providing these services, Indeed may give you feedback, including questions and comments on the contents of your resume, about Your Resume or other materials you submit through the services. We provide this feedback directly to you, and may give you the ability to access it within your account. It is not made available to Employers.
Automated Processing of Your Personal Data
We perform automated processing of Personal Data to evaluate specific aspects relating to a user and to analyze and predict a user’s preferences and interests. Where we perform this processing, we do so either on the basis of user consent, legitimate interests, or performance of a contract, whereby such processing is necessary for us to provide our services to Job Seekers and Employers. For example, such processing allows us to match Job Seekers with Employers effectively, to provide Job Seekers with Job Alerts, recommended jobs, and invitations to take action on jobs that the Job Seeker is likely to be more interested in, to send particular Job Seeker applications to an Employer, to display search results, to send application status notifications on behalf of Employers, or to perform certain spam and fraud detection activities to protect our users. Such processing is subject to the safeguards detailed in this Privacy Policy to protect the privacy of our users. You may contact privacy-dept @ indeed.com (remove spaces) to exercise your rights or contest any decision generated by said automated processing.
How we use Artificial Intelligence or “AI”
Indeed’s mission is to help people get jobs. In support of these goals, we use personal data to develop, train, build and use statistical models, including artificial intelligence (“AI”), which allows Job Seekers and Employers to quickly and easily find one another and determine if they are a good match.
We use your personal data, including profile information and activity data to provide candidate highlights (a summary of your information), personalized outreach messages, highlighted relevant skills or job experience, job descriptions and to offer job-based matched candidates. These features help connect Job Seekers and Employers over potential employment opportunities. We may leverage our partnerships with vendors acting on our behalf for this processing.
In some jurisdictions, Indeed may enable chatbots and other interactive experiences that allow you to take certain actions on the Site, such as applying to a job, sourcing and screening candidates, scheduling and participating in an interview, optimizing job listings or otherwise interacting with the Site, Employers, or Job Listings on our Site. The information you share in a chat with a chatbot is used to provide more personalized responses or relevant information.
We will indicate when a chatbot is using artificial intelligence. This is new and continuously evolving technology that may sometimes give inaccurate or inappropriate information that does not represent Indeed or the Employer’s views. You should always review the output of AI-generated content. You can find more details on Indeed’s AI Principles and Responsible AI at Indeed within Indeed’s ESG hub. We’ll continue to build on these efforts and continuously integrate additional privacy safeguards as we improve our use of AI.
Employers may use Indeed Recruiting Services to generate an AI-powered summary evaluation and a generalized match rating of applications received. Indeed Recruiting Services processes personal data including application data to generate these summaries for the purpose of assisting Employers with their recruiting and hiring.
Employers may use Indeed Recruiting Services to screen applicants based on criteria determined by the Employer. Indeed Recruiting Services uses AI for those screening purposes on behalf of the Employer. The personal data processed for these purposes is limited to what is necessary for generating application insights and supporting screening decisions.
Indeed Recruiting Services does not make employment decisions on behalf of the Employer.
How we use Artificial Intelligence or “AI” in Customer Calls
We use AI-powered tools to support our customer service and communications. These tools may assist with call transcription, call summaries and follow-up documentation, and real-time call analysis. The AI-powered tools may have access to personal data you choose to share during the conversation and may include third-party models.
Site activity recording: what we do with the data
We collect, record, process, analyze, and store any and all activities you take on the Site and on the affiliated sites, and any and all interactions and communications you have with, on, or through the Site and affiliated sites. We may also use third parties to collect and process this data on Indeed’s behalf, in connection with our operations to improve the Sites, protect our users, and optimize our services as described further in this policy. This activity data includes: which areas of the Site you visit (including URLs), which content you view, which information you input, whether and where you click, scroll, hover-over, mouseover, or otherwise interact with or communicate with or through the Site and affiliated sites, the timing of each activity, and time spent on each activity. We collect this data from everyone using the Site and affiliated sites, including users of private browsing mode, “incognito mode,” or similar modes. We use vendors as an extension of the Site and affiliated sites to collect, record, process, analyze, and store this data.
We process your activity on the Site and affiliated sites to help us better understand how you use them. This helps us improve and inform the products and services we offer. All of which allows us to help you find jobs.
Because it’s critical to how our sites operate, if you do not want your actions to be collected, recorded, processed, analyzed, or shared in this way, you may need to cease using our sites.
Research/UX Data
We collect personal data for research purposes to improve our products and services, understand user behavior and enhance user experience. Types of data collected varies with the specific study being performed but may include:
First name
Last name
Gender
Age
Email address
Telephone number
Home address
IP address
Account ID’s
Our legal basis for this data being collected:
Performance of a Contract
When Indeed performs these research studies, they are performed under NDA and the data collected is subject to the agreement with Indeed.
Where research studies are performed by a third party on behalf of Indeed, the data is subject to the agreement with those third parties. In most cases, only aggregated results are shared and any personal data collected is not shared with Indeed.
Personal data collected for research purposes will be retained only for as long as necessary to fulfill the objectives of the given study and comply with our legal obligations. Once the objective of the research is complete, personal data will be anonymized or securely deleted.
Gmail Integration for My Jobs Status Updates
We offer users the ability to link their Gmail accounts to automatically update your job application statuses on their Indeed My Jobs page. This feature allows you to see updates such as whether your application has progressed to the interview stage or if you were accepted or declined for the position.
By opting into this feature, you agree that Indeed will have access to your emails to scan for relevant job application information. This includes details like job title, employer, and application status, whether the applications were submitted through Indeed or other platforms. The extracted data will be processed and stored to help improve the accuracy of job status updates and enhance the overall user experience on Indeed.
You can remove Indeed’s access to your email at any time. To do so, visit your Goggle account settings or use the link at the bottom of your My Jobs page on Indeed.
Who we share your data with
Learn about how and why Indeed shares information with our Affiliates and other third parties.
Transfers of Information to Our Affiliates
Indeed shares information with its Affiliates for the reasons outlined below. The services provided to you and the functionality of the Sites could not be provided without such transfers. If you do not wish your information to be transferred in this way you should not use the Sites.
Purpose of sharing
Explanation of sharing
To improve our services
Provides Job Seekers with personalized and improved content, performance, features and service.
Provides Employers insight into job performance.
More employers, job listings and job seekers
Job Seekers can access more job listings, and Employers can access more Job Seekers.
Better security for users
Improves user security and internal operations, troubleshooting, and detection of fraud and spam.
Glassdoor–Indeed Profile Integration
When you choose to log in to Glassdoor using your Indeed credentials (“OAOP Login”), your accounts are linked, and certain profile attributes (such as professional history, job preferences, and contact information) are synchronized. This data is processed to ensure your profile is consistent and accurate across both sites, enabling smarter job matching and faster application processes. While Indeed and Glassdoor remain separate online platforms, this linking means that profile changes made on one site may update the profile on the other using the most recent information provided. Your decision to delete your Indeed account will terminate access to linked Glassdoor services, as the accounts cannot be unlinked once merged. For more information, see our Joint Controller Addendum.
Transfers of Information to Employers
Indeed sends Job Seeker Personal Data to Employers, including, on the instruction of Job Seekers and Employers. Such transfers are performed in the course of the job search, application, and interview process. Job Seeker Personal Data transferred to Employers in this way is processed in accordance with Indeed’s Terms and those of the relevant Employer. This transfer may include sending your application and/or additional candidate information, such as your contact details, to other platforms that process Job Seeker Personal Data for the Employer, such as the Employer’s preferred Applicant Tracking System (ATS) or scheduling platform.
Employers agree to comply with all their responsibilities under applicable data protection rules with respect to the collection, processing, and storage of Personal Data, as well as providing adequate protection of all data subject rights provided for under all applicable data protection rules.
Indeed employer accounts associated with an employer’s domain may be shared with other members of your organization to facilitate the allocation of new joining members to the corresponding employer account. If you use Indeed with a company email address but you do not use the Services in connection with your organization (for example searching and applying for jobs yourself), and you do not wish for this information to be shared with your organization, you should transfer your account to a personal email address. You might be able to update the email address on your account from the account settings page, depending on your sign-in method. Please note that if your employer uses SSO functionality on Indeed, you may be unable to update the email address associated with your Indeed account. For more information, please contact your employer’s IT/HR administrator.
In certain jurisdictions, we host jobs made available by other job boards. When a job seeker applies to job posts posted by job boards that have integrated Indeed Apply, if such job seeker agrees to the terms of service and the privacy policy of the job boards before submitting the application, the job seeker’s personal data may be transferred not just to employers but also to the job boards.
Transfers of Information to Job Seekers
Indeed sends certain Employer-related information to Job Seekers. This includes publishing Job Ads, Company Pages, and salary information on the Sites and publishing Job Listings on third-party websites. Indeed may also make available certain Employer-related information to Job Seekers, such as information about an Employer’s activity and responsiveness on the Sites. This can include the Employer representative’s name, the Employer’s city/state location, whether the Employer has taken or has chosen not to take an action with regard to the Job Seeker’s resume or application such as opening, viewing, responding to or making a decision in regard to it, whether the Employer has engaged with other Job Seekers or viewed other Job Seekers’ resumes, and whether the Employer has taken an action in regard to a Job Listing such as pausing or closing it. We do this in order to help Job Seekers evaluate employment opportunities. As an Employer, when you use the Sites (for example by posting a Job Listing or contacting a Job Seeker through the Indeed Resume Program) you agree that Indeed may provide this information to Job Seekers.
Transfers of Information to Service Providers and other third parties
We use third parties to perform services in connection with our operations, to improve the Sites and our services, products, and features, to protect our users and better understand their needs, and to optimize our services and our users’ experiences. By using our Sites, you acknowledge Indeed’s use of such third-parties, including, but not limited to, for the purpose of collecting, processing, analyzing, and recording your activity on, interaction with, and communications with, or through our Sites. This includes: which areas of the Site you visit (including URLs), which content you view, which information you input, whether and where you click, scroll, hover-over, mouseover, or otherwise interact with or communicate with or through the Site, the timing of each activity, and time spent on each activity. Our third parties collect this data from everyone using the Site, including users of private browsing mode, “incognito mode,” or similar modes.
We process your activity on the Site directly or through third parties to help us better understand how you use them. This helps us improve and inform the products and services we offer. All of which allows us to help you find jobs.
All transfers of information to service providers are covered by appropriate data agreements and, in the case of cross-border data transfers, legal mechanisms for doing so. We transfer data to service providers for the following reasons:
Purpose of sharing
Explanation of sharing
Legal basis
Providing personalized experience
To provide relevant features, services, and preferences through your engagement on our Sites
Legitimate interest to provide services
Improving our services, products, and features
To continuously maintain a high standard of services, products, and features
Legitimate interest to improve our services
Protecting users
To prevent or investigate possible fraud or other security and safety violations
Legitimate interest in preventing fraud and security violations
Facilitating payments
To check credit, effect payment, and service your account
Performance of a contract
Installing or using an Indeed app and interactions with job postings
Limited personal information such as IP address and event data is shared with the platform from which you download the app to: Facilitate log-in through third-party accounts; provide you with services and attribution of ads;
Legitimate interest to provide services and attribution of ads
Storage
Cloud service providers that host and store our data
Performance of a contract
Verifying professional licenses or certifications
As part of an application process
Consent – we only verify certifications as part of an application process with your consent
You may contact privacy-dept @ indeed.com (remove spaces) to avail of an up-to-date list of third-party service providers.
Indeed will not sell or rent data collected from the Indeed Interview Updates or Recruiter Invitations short code programs to third parties for marketing purposes.
Transfer of information to partners
Indeed partners with various organizations to help Job Seekers find opportunities, such as in markets where Job Seekers may not typically access Indeed. These partnerships introduce Job Seekers to Indeed’s services and provide valuable insights into the needs of diverse audiences, allowing Indeed to improve its offerings.
In some cases, Indeed may share limited information with partners, such as confirmation of account creation or successful use of Indeed’s services (e.g., applying to a certain number of jobs or using career guides). Additionally, Job Seekers can choose to consent to share specific data with a partner to streamline their job search experience on that partner’s platform.
Partners may also advertise their career services in partnership with Indeed. For the avoidance of doubt, where partners are co-branded on the site, each entity is a separate controller of your Personal Data.
Transfers of Publicly Available Information
When users post content on the Sites in a manner that is intended to make that content searchable by individuals, Indeed reserves the right to aggregate and share that information with third parties. For example, if an Employer posts a job on the Sites, Indeed may share that Job Listing or information contained within that Job Listing with third parties, at Indeed’s discretion and subject to agreement with such third parties. Indeed also reserves the right to share information aggregated from public sources in this capacity.
Transfers of information from service providers
Indeed may collect and use information about users obtained from third-party platforms such as social networking sites for the following purposes:
To classify and quantitatively understand the number of responses and spread of marketing campaign measures such as TV commercials;
To monitor the reputation of Indeed’s services to understand what is appreciated and what is not, and use this information in communication plans;
For early detection of improvements to the service, monitoring of user feedback, and planning of countermeasures;
To provide support for users who do not know how to use Indeed’s services;
To find product defects (e.g., “When I try to open the application, it displays a 501 error and I can’t use it” or “I can’t apply for a job”) and escalate the issue to the development team
Links to Third-Party Sites
The Sites may make available links to other third-party websites. When you click on such links, you may leave our Sites. Your web browser may also disclose to the third-party website the URL of the Sites page you clicked from, and this URL may include search terms and filters you used on the Sites. The Sites may also make available Company Pages, which may contain information provided by third-party Employers.
Indeed is not responsible for the privacy practices of third parties. Please consult their individual privacy policies to learn more.
Your personal data rights
Learn about your rights to access, update, delete, object, and restrict the processing of your personal data.
These rights are offered to all Indeed users globally when Indeed is the controller and are subject to applicable laws. If permitted by the law, a third-party is able to make a request on your behalf. For region specific information, please refer to the “Region Specific Information” section.
We verify all requests through email before actioning them and reserve the right to deny a request where we are unable to verify your identity satisfactorily. This also applies to requests submitted on your behalf by someone else.
If you have any queries or complaints about how we process your Personal Data, we encourage you to contact us.
The Right of Access to and Portability of Your Personal Data
You may make a formal request to access (also referred to as the “right to know”) your Personal Data by filling out this Personal Data Request Form or by sending an email to privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account. You are able to access much of your Personal Data by viewing it directly in your account.
You have the right to request that we provide the Personal Data we collect, use, and disclose about you. We will provide your Personal Data to you in a portable format. This enables you to take your data from us in an electronically usable format and to transfer your data to another party in an electronically usable format. If you have interacted with a Site using more than one email address, please submit a separate request for each email address so that we may provide this personal data as well.
The Right to Rectify/Correct Inaccuracies in Your Personal Data
You have the right to rectify, update or correct inaccuracies in your Personal Data. You can modify much of your Personal Data by editing your account profile information directly.
You may also make a formal request to have Indeed rectify any inaccurate, incomplete, or outdated Personal Data on your behalf by sending an email to privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account.
The Right to Delete Your Personal Data
You have the right to request that we delete your Personal Data, also known as the “right to erasure”. You are able to delete much of your Personal Data by removing it from your account directly. If you wish to exercise your right to erasure and close your account, please submit a Personal Data Request Form. You may also request that we delete your Personal Data by sending an email to privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account.
By making a Personal Data deletion request, we will close and delete your account and remove access to your profile on Indeed.
Deletion of your Personal Data may have additional effects on your account, as explained in our Privacy FAQ. For example, if you have used Indeed Apply or Easy Apply to apply to a job listed on our Site or an affiliate site, you may not receive certain communications associated with your application from us or from other users of our Site or affiliated sites. Deletion of your Personal Data does not affect messages we process on behalf of others in connection with their use of our site, and they may continue to have access to all messages sent to or received from you.
By making a Personal Data deletion request, you acknowledge that you will be removed from consideration for all active sweepstakes, contests, prize draws, and other promotions.
Where Indeed uses a third-party vendor to process Personal Data controlled by Indeed, we will pass on your request to these vendors and make reasonable requests to inform other controllers of your Personal Data of your request.
Please note that a deletion request only affects your Personal Data. If you submit a deletion request against your Employer account, we will only delete your Personal Data, and any non-Personal Data such as information about your company will not be deleted.
The Right to Object to, Opt Out of or Restrict the Processing of Your Personal Data
You have the right to object to, opt out of and to request the restriction of certain types of processing of your Personal Data.
Where we rely on legitimate interests as a legal basis to process your Personal Data, you can object to this processing and request that we no longer process your Personal Data in this way, unless we have compelling legitimate grounds which override your rights.
You also have the right to object or opt out of your personal data being sent to a third party [excluding vendors who act as our service provider] / controller by emailing privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account.
The Right to Object to/challenge Automated Decision Making and Profiling
Where applicable and required by law, you also have the right to object or ‘challenge’ (meaning a person will review the decision) any automated decision-making including profiling, which produces a legal effect or similarly significant effects. 1
If you wish to make a formal request to object to, challenge or restrict the processing of your Personal Data, please email privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account.
1As of the latest publishing of this Policy, there are no services on Indeed where Indeed as a data controller conducts automated processing that has a legal or similarly significant effect.
Opt out of Indeed Communications
If you wish to opt out of a particular marketing email, you may do so by clicking “unsubscribe” (or an equivalent action) within the email. Please note that this will only opt you out of that particular type of marketing message. To update your marketing preferences, go to your account dashboard, go to ‘settings’, then go to the ‘communication tab’.
In addition, you may opt out of all marketing messages by sending an email to privacy-dept @ indeed.com (remove spaces when sending email). We will comply with your request as soon as reasonably practicable, and in accordance with applicable laws.
Finally, please note that we may still send other non-marketing messages to you, such as administrative messages.
If you wish to adjust all of your Job Alerts, you can click on “Edit this job alert” (or an equivalent action) to adjust your subscriptions. You can also access and adjust your marketing subscriptions (for Job Alerts, recommended jobs, and other notifications) from your account dashboard (where applicable), or contact us to do so.
Opt out of Conversion Tracking
As explained in our Privacy FAQ, we perform conversion tracking to improve our understanding of your application journey by checking whether you applied for a job off Indeed that you located on Indeed. If you would like to opt out of this tracking, please visit our web beacon opt out page.
Withdrawing Consent
Where we rely on your consent as a lawful basis to process your Personal Data, you have the right to withdraw your consent at any time. Instructions on how to withdraw consent will be explained to you at the time that you are asked to provide your consent, for example when you provide any demographic data
If you have consented to provide location information via a mobile app, you may turn off your location services on your device at any time. You can see how to modify your mobile device location settings preferences here. You may also contact privacy-dept @ indeed.com (remove spaces) to inform us that you are withdrawing your consent. Please note that any processing that we have carried out before the withdrawal of your consent remains lawful.
Limitations
These rights may be subject to certain limitations, as provided for by applicable laws in relevant markets. Requests will be completed within the time allotted by relevant regulations, which starts to run from the point of us confirming your request. Where permitted, please note there may be a charge for subsequent requests from the same individual, which will be determined by Indeed and only imposed to the extent permitted by applicable law.
Please also note that deleting your Personal Data held by Indeed does not affect messages we process on behalf of others in connection with their use of Indeed Messaging and the Relay Service and they may continue to have access to all messages sent to or received from you.
If you are located in Japan or applying to jobs posted by employers in Japan and you would like to exercise the personal data rights such as access and deletion for the personal data that Indeed obtained with respect to your use of, or job application through, other job boards (e.g., Townwork, Rikunabi Next), please submit a request to such job boards. Please also note if you submit a deletion request to any other job board, personal data that each of Indeed and such other job boards holds regarding your job application through the job board (including but not limited to the application data) will be deleted.
Region-specific information
Learn about how measures to protect your privacy are applied in multiple locations around the world.
Indeed is a global organization with users in multiple locations around the world. This section provides additional information or rights you may be entitled to under your local laws.
Your U.S. Privacy Rights
Some U.S. states have privacy laws providing privacy rights to their residents. These laws include the; Texas Data Privacy Security Act (TDPSA), California Consumer Privacy Act (CCPA), Colorado Privacy Act, Connecticut Data Privacy Act, Delaware Personal Data Privacy Act, Iowa Consumer Data Protection Act, Minnesota Consumer Data Privacy Act, Montana Consumer Data Privacy Act, Nebraska Data Privacy Act, New Hampshire Privacy Act, New Jersey Data Protection Act, Oregon Consumer Privacy Act, Tennessee Information Protection Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act. However, these rights are available to all Indeed users located in the U.S.
We verify all requests through email before actioning them and reserve the right to deny a request where we are unable to verify your identity satisfactorily. This also applies to requests submitted on your behalf by someone else.
The Right to Access and Portability
You have a right to know what personal data Indeed has about you and how it is processed. This includes how data is “sold” or shared for targeted advertising purposes . To submit a request to access your personal data, please fill out the Data Request Form or call our designated toll-free telephone number at 800-616-6535.
You have a right to obtain a copy of your personal data in a portable format. To submit a request to obtain a copy, please fill out the Data Request Form or call our designated toll-free telephone number at 800-616-6535.
The Right to Correct Inaccuracies
You have the right to correct any inaccuracies in your personal data. You can modify much of your Personal Data by editing your account profile information directly. You may also make a formal request by sending an email to privacy-dept @ http://indeed.com (remove spaces when sending email.) from the email address associated with your account, or calling our designated toll-free telephone number at 800-616-6535.
The Right to Delete
You have the right to delete your personal data. To submit a request to delete your data and close your account, please fill out the Data Request Form or call our designated toll-free telephone number at 800-616-6535. You are also able to delete much of your Personal Data by removing it from your account directly. By making a Personal Data deletion request, we will close and delete your account and remove access to your profile on Indeed.
The Right to Opt Out of the Processing for Purposes of Sale and Targeted Advertising/“Share”
You have the right to opt out of the processing of your personal data for purposes of the sale of your personal data. Your personal data is “sold” when provided to a third party for monetary or other valuable consideration. Valuable consideration is a broad term and may cover Indeed sharing data with our Indeed affiliates. To learn more, please visit our US Rights Page. To opt out, please visit here or call our designated toll-free telephone number at 800-616-6535.
You have the right to opt out of the processing of your personal data for purposes of targeted advertising (also known as share under CCPA). Indeed uses targeted advertising to more effectively optimize our advertising and to show our users job ads that are more relevant to them. This sharing may also be used by that third party to optimize other advertising to you. To learn more, please visit our US Rights Page. To opt out, please visit here or call our designated toll-free telephone number at 800-616-6535.
You may also exercise these opt out rights by broadcasting the Global Privacy Control (GPC) on the browsers and/or browser extensions that support such a signal. If you have the GPC signal turned on, you should see a pop up banner at the bottom of the browser page directing you to our Privacy Rights page to manually adjust your settings associated with your account. This is required to connect the browser identifier with your Indeed account. If you do not have an Indeed account or if you are not logged into your Indeed account at the time you click on the banner, your request to opt out of sale/sharing will be linked to the email address you manually enter into the form at the time of the request.
In accordance with our Terms, the Site is only for use by people aged 16 or over. Indeed has no actual knowledge that it sells or shares the personal information of consumers under 16 years old. For more information on the categories of personal data we collect and use for these purposes, please see here.
The Right to Opt Out of Profiling in Furtherance of a Legal or Similarly Significant Effect
You have the right to opt out of the processing of personal data for purposes of profiling in furtherance of a decision that produces a legal or similarly significant effect.To opt out, please send an email to privacy-dept @ indeed.com (remove spaces when sending email) from the email address associated with your account or call our designated toll-free telephone number at 800-616-6535.
The right to Limit the Use of Your Sensitive Personal Data
Some states require Indeed to obtain consent prior to the collection of sensitive personal information. All sensitive data collected by Indeed is with your consent, or as permitted or required under applicable laws. This includes Indeed’s collection of some demographic data as part of our commitment to inclusivity and fairness in the hiring process. For more information on specific demographic data we collect, please visit the US Rights Page.You can update or remove your demographic data at any time by clicking here or selecting My Demographics from the global navigation drop-down. You can also call our designated toll-free telephone number at 800-616-6535.
Some states provide users the right to limit the use and disclosure of sensitive personal information beyond what is necessary to perform the services as reasonably expected by users and those other activities allowed under its regulations. This includes Indeed’s collection and use or precise geolocation, such as telephone GPS from the Indeed app, that is not necessary to use Indeed’s products. For instructions on how to limit the sharing on your computer or other device, please visit the US Rights Page.
The Right to Non-discrimination
You have a right to not be discriminated against for exercising any of your rights.
The Right to an Authorized Agent
You have the right to designate another person to make a request on your behalf. We verify all requests through email before actioning them and reserve the right to deny a request where we are unable to verify your identity satisfactorily. This also applies to requests submitted on your behalf by someone else.
For further clarity and informational purposes alone, this chart reflects which states require which of the rights above.
If you have been denied a request to exercise your rights as described in this section, you may appeal Indeed’s decision by contacting privacy-dept @ indeed.com (remove spaces when sending email). If your appeal is declined, you may submit a complaint with your state’s Attorney General.
Categories of Personal Data Shared with Third Parties
Indeed shares your personal data with third parties for a variety of reasons, including helping people find more relevant jobs, help employers find relevant candidates and optimizing advertising. These third parties include employers, affiliates and/or advertisers. For more information on Indeed’s third party sharing, please visit our US Rights Page.
Please see the table below for the categories of personal data shared for purposes of sale or targeted advertising (“share” as defined in CCPA), who we share those categories with and why.
Categories of Personal Information
Categories of Third Parties
Business Purpose
Identifiers, such as name, unique personal identifier, online identifier, IP address, and email address
Employers Affiliates Advertisers
Help job seekers find more relevant job listings
Help employers find relevant candidates and improve our services
Optimize advertising
Commercial information, including Indeed products or services used
Affiliates Advertisers
Help job seekers find relevant job listings
Help employers find relevant candidates and improve our services
Optimize advertising
Internet activity, such as site usage data
Employers Affiliates Advertisers
Measure job listing performance for employers
Help job seekers find more relevant job listings
Help employers find relevant candidates and improve our services
Optimize advertising
Geolocation data, including zip code and city, but not precise geolocation data
Affiliates Advertisers
Help job seekers find more relevant job listings
Help employers find relevant candidates and improve our services
Optimize advertising
Employment-related information
Employers Affiliates
Help job seekers find more relevant job listings
Help employers find relevant candidates and improve our services
Education information
Employers Affiliates
Help job seekers find more relevant job listings
-
Help employers find relevant candidates and improve our services
Indeed has no actual knowledge that it sells or shares the personal information of consumers under 16 years old. For more information on how personal data is used at Indeed, please refer to the “Data Collection and Use” section.
CCPA Requests Report 2024
Request Type
Requests Received
Requests Complied with in Whole*
Mean Time to Respond***
Request to Know
16,849
10,002
1.89 days
Request to Delete
45,444
34,566
1.64 days
Opt out of Sale/Share
175,481
89,052
N/A
Limit Sensitive Data****
N/A
N/A
N/A
*All requests not completed in full were due to an inability to confirm a user’s identity.
**The response time is the time between a user confirming a request and the completion of that request.
***”Requests Received” counts all users who accessed sale/share settings (opt-in and opt-out). “Requests Complied with in Whole” only counts successful opt-outs; all other requests (such as opt-ins) were not completed because the user did not finish the process.
****As noted above, we do not use or disclose your sensitive data without your consent or as permitted or required under applicable laws. These metrics do not account for users’ ability to limit the sensitive data themselves.
Japanese Law Compliance
For Japan users, please see the Japan Annex, in addition to this Privacy Policy. In accordance with the requirements of the APPI, the Japan Annex applies to the processing of your personal data by Indeed Japan. In the event of any inconsistency between the Privacy Policy (including this section) and the Japan Annex, the Japan Annex shall prevail.
Telecommunication Business Act
By utilizing Indeed Messaging or any Relay Service, you acknowledge that you are asking Indeed to send messages on your behalf. This includes your resumes, cover letters, applications, messages, questionnaire answers, responses, offer letters and other materials. Indeed may provide read receipts to the sender of a message through Indeed Messaging or a Relay Service indicating that the recipient has viewed the message. Indeed may also separately inform the sender and recipient of a message through Indeed Messaging or a Relay Service whether the sender or recipient recently has been active on the Site.
By using Indeed Messaging or a Relay Service or otherwise providing user content through the Site, you agree to this activity and acknowledge that this activity is necessary for maintaining the quality of the Sites and for providing Indeed Messaging or the Relay Service.
By using a Relay Service or otherwise providing user content through the Site, you agree to this activity and acknowledge that this activity is necessary for maintaining the quality of the Sites and for providing the Relay Service.
When an Employer has scheduled an interview or event with you, seeks to contact you based on your public resume, or has responded to your application via Indeed’s Relay Service, you will enter your telephone number on an Indeed consent form. By entering your telephone number and consenting you are representing and confirming it is your number and you have the right to accept messages and telephone calls at the number, which will be sent to you by a third-party service provider. To unsubscribe to text messages, reply to the text with STOP or contact the Help Center. To unsubscribe to telephone calls you should follow the instructions provided to you during the telephone call. Replying STOP in response to an Indeed SMS alert or unsubscribing during a telephone call will unsubscribe you from all Indeed SMS and call alerts except those related to Text2Apply and Hiring Events. In order to unsubscribe from those products, you must respond STOP within the specific text flows of those products.
Facilitating Telephone Relay Services between Job Seekers and Employers
Indeed offers Job Seekers and Employers the option to use a telephone Relay Services to facilitate contact for the purpose of submitting applications, conducting job interviews or other communication related to a Job Listing. This system uses masked or proxy telephone numbers to protect users, and is only available to users who select it on the Site. No recording of conversations is performed through this telephone relay system, although data relating to whether a call was answered and call duration is gathered, pursuant to the Terms.
Facilitating Text Messaging Relay Service between Job Seekers and Employers
Indeed offers Job Seekers and Employers the ability to utilize an autodialed text messaging Relay Service to facilitate contact for the purpose of submitting applications and for other communications related to Job Listings. To use this service, a Job Seeker must text an Employer’s preset keyword to a telephone number or short code that we make available on our Sites or in advertising materials (such as a sign or flyer at an Employer’s place of business). By texting the preset keyword to the telephone number or short code, you are consenting to receive text messages about the Employer’s Job Listings and as part of the application process, and acknowledge Indeed may use your Personal Data to submit your application to the Employer and otherwise in accordance with this Privacy Policy. To unsubscribe at any time from such services, reply STOP by text message to the telephone number or short code provided or contact the Help Center. Due to the unstructured conversational format of this service, we may not recognize other unsubscribe attempts.
Data collected about job seekers
Disposition Data is considered information about the status of your job application and the decision made by the employer, such as whether your application progressed to the interview stage or whether you were accepted or declined for the position. When you apply for a job on our platform or on certain third-party websites, Indeed may receive Disposition Data from the employer to which you applied. This Disposition Data is received by Indeed in connection with the provision of services to you, and we use this information to improve and enhance the Indeed Site and its functionality in order to better serve you.
India – The Digital Personal Data Protection Act, 2023 (NO. 22 OF 2023)
Indeed and its affiliates’ business operations are in compliance with the Digital Personal Data Protection Act as further detailed below:
Data collection and use – For the types of personal data collected and details of the purposes for which Indeed Inc. collects and uses personal information, please refer to the “Data Collection and Use” section.
Contacting Indeed – On how to contact Indeed Inc. with any inquiries or complaints, please see our “Contacting Indeed” section.
Who we share your data with – Regarding the type or identity of third parties to which Indeed Inc. discloses personal information and the purposes for which it does so, please see the “Who we share your data with” section.
Your personal data rights – Regarding the right of individuals to access their personal data and the choices and means Indeed Inc. offers individuals for limiting the use and disclosure of their personal data, please see our “Your personal data rights” section.
Grievance Redressal Mechanism
Indeed takes your data protection questions and concerns seriously, and we are committed to resolving complaints about our collection or use of your data. If you believe your data protection rights have been infringed, we encourage you to contact us by sending an email to privacy-dept @ indeed.com (remove spaces when sending email).
Individuals with inquiries or complaints regarding this Privacy Policy should first contact Indeed by postal mail or e-mail (see contact details above).
When a privacy question or access request is received, we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you. If you are unsatisfied with the reply received, you may refer your complaint to the relevant Supervisory Authority. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.
Brazil – Brazilian General Data Protection Law
Indeed and its affiliates’ business operations are in compliance with the Brazilian General Data Protection Law (LGPD) as further detailed below:
Identification and contact details of the controller: Please refer to the “Who is Responsible for Your Information” section of the “Introduction”.
Data collection and use – For the types of personal data collected and details of the purposes for which Indeed collects and uses personal information, please refer to the “Data Collection and Use” section.
Contacting Indeed – If you need to contact Indeed with any inquiries or complaints, please see our “Contacting Indeed” section. Please note that David Normoyle is the “Encarregado pelo Tratamento de Dados pessoais nesta organizacao” (contact person) and can be contacted through [email protected].
Your personal data rights – For information on the right of individuals to access their personal data and the choices and means Indeed offers individuals for limiting the use and disclosure of their personal data, please see our “Your personal data rights” section.
Form, duration, and specific purpose of the international transfer – Please refer to Appendix B of the Data Processing Agreement contained in the Indeed Terms.
Europe: Cross-border data transfers outside the EEA, UK and Switzerland
Where appropriate, Indeed Ireland’s transfers of Personal Data of individuals in the EEA, the United Kingdom, and Switzerland to jurisdictions outside the EEA, United Kingdom, and Switzerland are performed using lawful transfer mechanisms pursuant to GDPR. For example, transfers are typically based on the European Commission’s standard contractual clauses. These agreements also incorporate the protections and requirements provided for under Chapter V (and Article 28, where appropriate) of the GDPR.
EU-U.S. DPF, Swiss-U.S. DPF and the UK Extension to the EU-U.S. Data Privacy Framework
Indeed Inc. complies with the EU-U.S. Data Privacy Framework program (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework program (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Indeed Inc. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Indeed Inc. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework program Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
The Data Privacy Framework Principles are:
Notice
Choice
Accountability for onward transfer
Security
Data integrity, and purpose limitation
Access
Recourse, enforcement, and liability
Below is also a list of the Indeed U.S. entities or U.S. subsidiaries that adheres to the EU-U.S. DPF, Swiss-U.S DPF and the UK Extension to the EU-U.S. DPF Principles with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF: :
Indeed Inc.,
HR Tech Investments LLC,
Indeed Recruiting Services, Inc.,
RGF OHR USA, Inc.,
SH, Inc.,
Resume.com Inc.,
Prehire, Inc.,
JS Media Inc., and
Indeed Financial Services, Inc.
Indeed Inc’s business operations are aligned with the DPF Principles as further detailed below:
Data collection and use – For the types of personal data collected and details of the purposes for which Indeed Inc. collects and uses personal information, please refer to the “Data Collection and Use” section.
Contacting Indeed Inc.- On how to contact Indeed Inc. with any inquiries or complaints, please see our “Contacting Indeed” section.
Who we share your data with – Regarding the type or identity of third parties to which Indeed Inc. discloses personal information and the purposes for which it does so, please see the “Who we share your data with” section.
Your personal data rights – Regarding the right of individuals to access their personal data and the choices and means Indeed Inc. offers individuals for limiting the use and disclosure of their personal data, please see our “Your personal data rights” section.
Complaints and Disputes:
In compliance with the EU-U.S. DPF, Swiss-U.S. DPF, and the UK Extension to the EU-U.S. Data Privacy Framework Principles, Indeed Inc. commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. European Union, Swiss and United Kingdom individuals with DPF inquiries or complaints should first contact Indeed Inc.
Indeed. Inc has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you. If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Indeed Inc. commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.
Indeed Inc. is subject to the investigatory and enforcement powers of the FTC.
Indeed Inc. shall, where required, disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. For more information, please see our Transparency Report.
Regarding Indeed Inc’s liability in cases of onward transfers to third parties, a DPF participating organisation has responsibility for the processing of Personal Data it receives under the DPF and subsequently transfers to a third party acting as an agent on its behalf. Indeed Inc. shall remain liable under the Principles if its agent processes such personal data in a manner inconsistent with the principles unless Indeed Inc. proves that it is not responsible for the event giving rise to the damage.
Security
Learn about how Indeed helps protect your personal information to make your experience as secure as possible.
Indeed uses reasonable security measures to help protect your personal data. Indeed intends to make your experience as secure as possible by protecting personal data covered by this policy against loss, misuse, alteration, or unauthorized access. We perform regular vulnerability assessments of our systems and network to help protect your personal data. However, no method of transmission or method of electronic storage of information via the Internet can be 100% secure. Where the security of your information is beyond our control, we cannot guarantee the privacy of such information.
Please see our Security Page for more information about how Indeed protects your information.
Cookies and Tracking technologies
Learn about how these technologies are used for site management, measurement, targeting and marketing purposes.
When you visit the Sites, download or install an Indeed App, and in some of our advertisements on third party websites we use cookies, web beacons, and other similar technologies, for measurement services, better targeting advertisements, and for marketing purposes. Please scroll to (or click) our Cookie Policy for further detailed information regarding our use of cookies including how to reject unnecessary cookies on Indeed and how to control the use of cookies via your browser settings.
Logging from third-party websites
If you do not already have an Indeed account but log in to Indeed using a third party such as Microsoft, Google, or Apple, this creates an Indeed account using the same email address used in your Microsoft, Google, or Apple account. If you agree to provide this information to Indeed, Microsoft, Google, or Apple will authenticate you and redirect you to Indeed. Please note, when you log in to Indeed using your Microsoft, Google, or Apple account, Microsoft, Google, or Apple will use cookies in order to authenticate you as a Microsoft, Google, or Apple user.
By accessing Indeed through your Microsoft, Google, or Apple account, you understand that Microsoft, Google, or Apple will share certain Personal Data for the purposes of authentication to permit you to access our Sites in a secure manner. If you no longer wish to share data with Indeed from your Microsoft, Google, or Apple account, you will need to adjust your Microsoft, Google, or Apple account settings. Information passed from Microsoft, Google, or Apple to Indeed will be considered Indeed account information for purposes of your use of Indeed.
You have the ability to disable the connection between your Microsoft, Google, or Apple account and your Indeed account at any time by accessing your privacy settings on your Microsoft, Google or Apple account. Microsoft, Google, or Apple may also ask for your permission to share certain other details with Indeed, including but not limited to your name, profile picture, public profile information, and email address. Once you give this permission, the requested information will be shared with Indeed. This information will be used to provide services to you, including populating your Indeed Profile on Indeed. The shared information will remain associated with your Indeed Profile until you modify or delete it.
Do Not Track Requests
We do not respond to the browser “Do Not Track” (DNT) signal if enabled by the user in their web browser. When we set or read cookies on non-affiliated sites that have integrated our job search and display features, we do so, for example, to provide a personalized job search experience to users on those sites. We do not share any information about your use of our Sites with those third parties. When third parties that we have integrated into the Sites (as described in our Cookie Policy) set or read their own third-party cookies, they may or may not respond to the DNT signal.
Conversion Tracking
Indeed may provide an Employer with code for a Conversion Tracker to place on its website that pings the Job Seeker web beacon and tracks whenever a Job Seeker has applied to a job on that Employer’s website. The Conversion Tracker is simply a counter that notifies Indeed when a Job Seeker has applied or when a Job Seeker has started but not finished an application. It also has the ability to count applications across devices if a Job Seeker is logged in to the Employer’s website. If you would like to remove yourself from Indeed’s Job Seeker web beacon, you must use our web beacon opt out.
Acquisitions and other reorganizations
Learn about how your data may be disclosed to one or more third parties in connection with any change in ownership.
Information collected pursuant to this Privacy Policy, including Personal Data, may be disclosed to one or more third parties in connection with any change of ownership or control in Indeed’s business (whether by merger, acquisition, sale, or otherwise), or any other reorganization or joint venture, or assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceeding), and any such information may be used by such third party in accordance with this Privacy Policy until you are otherwise notified. Equally, information collected pursuant to this Privacy Policy, including Personal Data, may be disclosed to one or more third parties in connection with any acquisition or merger carried out by Indeed of such third parties.
Contacting Indeed
Learn about how to contact us
We welcome your data protection questions. For more information about how we handle your personal data, please contact us.
Contact Indeed Privacy by Email:
To reach us by e-mail, please contact: privacy-dept @ indeed.com (remove spaces when sending email)
Contact Indeed Privacy on the Web:
If you have any inquiries or complaints regarding the use of your personal data, you may reach us using this contact form.
Contacting Indeed Privacy by Postal Mail:
To reach us by mail at our main establishment postal address:
Privacy Department
Indeed Ireland Operations Limited
Dublin – Block B, Capital Dock
80 Sir John Rogerson’s Quay
Grand Canal Dock
Dublin 2, D02 HE36
Ireland
If you are located in the United States, please mail us at:
Privacy Department
Indeed, Inc.
Austin Indeed Tower (HQ)
200 West 6th Street, Floor 36
Austin, TX, 78701
United States of America
Contacting Indeed Privacy by Telephone:
California residents may call our designated toll-free telephone number at: +1 (800) 616-6535
Learn about how to contact our DPO or use other options to resolve complaints and disputes
Indeed takes your data protection questions and concerns seriously, and we are committed to resolving complaints about our collection or use of your data. If you believe your data protection rights have been infringed, we encourage you to contact our DPO by sending an email to privacy-dept @ indeed.com (remove spaces when sending email).
Individuals with inquiries or complaints regarding this Privacy Policy should first contact Indeed by postal mail or e-mail (see contact details above). If your concern is not satisfactorily addressed, please visit the BBB for more information and to file a complaint. This service is provided free of charge to you.
You may also have the right to complain to the appropriate data protection supervisory authority. In the EEA, Indeed’s main establishment is Indeed Ireland Operations Limited, regulated by the Irish Data Protection Commission.
With regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Indeed Inc. commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC).
Cookie Policy
Last Updated: May 20, 2025
By using or accessing Indeed’s websites (“Site”), you agree to Indeed’s use of Cookies as outlined below.
For the purposes of this Cookie Policy, “Indeed”, “we”, or “us” means Indeed Inc. if you are located in the United States, Indeed Staff LLC if you are using Indeed Staff in the United States, Indeed Japan K.K. if you are Japan users, and Indeed Ireland Operations Limited if you are located outside of the United States and Japan.
All references to Job Seeker, Employer and Personal Data are defined as provided for in our Privacy Policy.
We encourage you to review the “Last Updated” legend above to determine when it was last amended. Any changes to the Cookie Policy become effective on the “Last Updated” date indicated below. By using the Sites or providing information to us following such changes, you will have accepted the amended Cookie Policy.
If Indeed is going to use Personal Data collected through the Sites in a manner materially different from that stated at the time of collection, then Indeed will notify users via email and/or by posting a notice on the applicable Sites for 30 days prior to such use or by other means to the extent required by law.
Reject non-essential cookies
Some cookies can only operate with your consent. If you want to reject any non-essential cookies (which are cookies that are: a) not strictly necessary to provide the service or b) not necessary to send a communication) you can do so by following the link below:
To manage your cookie preferences and to reject any non-essential cookies click here.
Introduction: What is a cookie?
This Cookie Policy helps to explain the occasions when and why cookies may be sent to visitors to the Sites. Cookies are text-only pieces of information that a website transfers to an individual’s hard drive or other website-browsing equipment. Cookies allow the Sites to remember important information that will make your use of the Sites more convenient. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a randomly generated unique number or other value. Certain cookies will be used on the Sites regardless of whether you are logged in to your account or not.
Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the Sites. Persistent Cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). We use session cookies to track the total number of visitors to our Sites. We may also employ cookies so that we remember your computer when it is used to return to the Sites to help customize your experience. We may associate Personal Data with a cookie file in those instances.
How We Use Cookies
We use cookies, web beacons, and other similar technologies, including from third-party partners such as Google and Facebook, for measurement services, better targeting advertisements, marketing purposes and to improve the performance of the Sites. This takes place from the Sites, when you download or install an Indeed App, and in some of our advertisements on third party websites. These cookies, web beacons, and other similar technologies allow us to display our promotional material to you on other sites you visit across the Internet and connect you with more Employers. We may also share information about your behavior on the Sites with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customized for you.
We also use these cookies, web beacons, and other similar technologies to facilitate the Indeed Targeted Ads Program and other advertisements to help us to determine which advertisements users have seen, how many times users have seen a particular advertisement, and on which sites a particular advertisement appeared. We may also allow Employers who participate in our Indeed Targeted Ads Program to place cookies, web beacons, and other similar technologies in advertisements we serve on our Site and on third party websites to help these Employers understand how individuals interact with our advertisements about their Job Listings.
We may also use these cookies, web beacons, and other similar technologies on the Sites to understand and inform an Employer about which users saw a particular Job Listing, Company Page, Hiring Event, or other advertisement in which the Employer is identified.
Purposes
How We Use Cookies
Analytical Purposes
Indeed and its affiliates (as defined in our Privacy Policy) use cookies to analyze user activity in order to improve the Sites and the websites of Indeed affiliates. For example, we can use cookies to look at aggregate patterns like the average number of job searches that users perform. We can use such analysis to gain insights about how to improve the functionality and user experience of the Sites.
Your Preferences & User Experience
Indeed and its affiliates use cookies to gather certain information about users, such as browser type, server, language preference, and country setting, in order to store user preferences on our Sites to make your user experience more consistent and convenient. For example, we may store the recent searches you have performed in a cookie so that we can allow you to easily repeat those searches when you return to our Sites, or so that we can suggest profile information when you sign up for an account and fill out a resume on the Sites (e.g. Indeed Resume).
+
Help employers find relevant candidates and improve our services
Indeed has no actual knowledge that it sells or shares the personal information of consumers under 16 years old. For more information on how personal data is used at Indeed, please refer to the “Data Collection and Use” section.
CCPA Requests Report 2024
Request Type
Requests Received
Requests Complied with in Whole*
Mean Time to Respond***
Request to Know
16,849
10,002
1.89 days
Request to Delete
45,444
34,566
1.64 days
Opt out of Sale/Share
175,481
89,052
N/A
Limit Sensitive Data****
N/A
N/A
N/A
*All requests not completed in full were due to an inability to confirm a user’s identity.
**The response time is the time between a user confirming a request and the completion of that request.
***”Requests Received” counts all users who accessed sale/share settings (opt-in and opt-out). “Requests Complied with in Whole” only counts successful opt-outs; all other requests (such as opt-ins) were not completed because the user did not finish the process.
****As noted above, we do not use or disclose your sensitive data without your consent or as permitted or required under applicable laws. These metrics do not account for users’ ability to limit the sensitive data themselves.
Japanese Law Compliance
For Japan users, please see the Japan Annex, in addition to this Privacy Policy. In accordance with the requirements of the APPI, the Japan Annex applies to the processing of your personal data by Indeed Japan. In the event of any inconsistency between the Privacy Policy (including this section) and the Japan Annex, the Japan Annex shall prevail.
Telecommunication Business Act
By utilizing Indeed Messaging or any Relay Service, you acknowledge that you are asking Indeed to send messages on your behalf. This includes your resumes, cover letters, applications, messages, questionnaire answers, responses, offer letters and other materials. Indeed may provide read receipts to the sender of a message through Indeed Messaging or a Relay Service indicating that the recipient has viewed the message. Indeed may also separately inform the sender and recipient of a message through Indeed Messaging or a Relay Service whether the sender or recipient recently has been active on the Site.
By using Indeed Messaging or a Relay Service or otherwise providing user content through the Site, you agree to this activity and acknowledge that this activity is necessary for maintaining the quality of the Sites and for providing Indeed Messaging or the Relay Service.
By using a Relay Service or otherwise providing user content through the Site, you agree to this activity and acknowledge that this activity is necessary for maintaining the quality of the Sites and for providing the Relay Service.
When an Employer has scheduled an interview or event with you, seeks to contact you based on your public resume, or has responded to your application via Indeed’s Relay Service, you will enter your telephone number on an Indeed consent form. By entering your telephone number and consenting you are representing and confirming it is your number and you have the right to accept messages and telephone calls at the number, which will be sent to you by a third-party service provider. To unsubscribe to text messages, reply to the text with STOP or contact the Help Center. To unsubscribe to telephone calls you should follow the instructions provided to you during the telephone call. Replying STOP in response to an Indeed SMS alert or unsubscribing during a telephone call will unsubscribe you from all Indeed SMS and call alerts except those related to Text2Apply and Hiring Events. In order to unsubscribe from those products, you must respond STOP within the specific text flows of those products.
Facilitating Telephone Relay Services between Job Seekers and Employers
Indeed offers Job Seekers and Employers the option to use a telephone Relay Services to facilitate contact for the purpose of submitting applications, conducting job interviews or other communication related to a Job Listing. This system uses masked or proxy telephone numbers to protect users, and is only available to users who select it on the Site. No recording of conversations is performed through this telephone relay system, although data relating to whether a call was answered and call duration is gathered, pursuant to the Terms.
Facilitating Text Messaging Relay Service between Job Seekers and Employers
Indeed offers Job Seekers and Employers the ability to utilize an autodialed text messaging Relay Service to facilitate contact for the purpose of submitting applications and for other communications related to Job Listings. To use this service, a Job Seeker must text an Employer’s preset keyword to a telephone number or short code that we make available on our Sites or in advertising materials (such as a sign or flyer at an Employer’s place of business). By texting the preset keyword to the telephone number or short code, you are consenting to receive text messages about the Employer’s Job Listings and as part of the application process, and acknowledge Indeed may use your Personal Data to submit your application to the Employer and otherwise in accordance with this Privacy Policy. To unsubscribe at any time from such services, reply STOP by text message to the telephone number or short code provided or contact the Help Center. Due to the unstructured conversational format of this service, we may not recognize other unsubscribe attempts.
Data collected about job seekers
Disposition Data is considered information about the status of your job application and the decision made by the employer, such as whether your application progressed to the interview stage or whether you were accepted or declined for the position. When you apply for a job on our platform or on certain third-party websites, Indeed may receive Disposition Data from the employer to which you applied. This Disposition Data is received by Indeed in connection with the provision of services to you, and we use this information to improve and enhance the Indeed Site and its functionality in order to better serve you.
India – The Digital Personal Data Protection Act, 2023 (NO. 22 OF 2023)
Indeed and its affiliates’ business operations are in compliance with the Digital Personal Data Protection Act as further detailed below:
Data collection and use – For the types of personal data collected and details of the purposes for which Indeed Inc. collects and uses personal information, please refer to the “Data Collection and Use” section.
Contacting Indeed – On how to contact Indeed Inc. with any inquiries or complaints, please see our “Contacting Indeed” section.
Who we share your data with – Regarding the type or identity of third parties to which Indeed Inc. discloses personal information and the purposes for which it does so, please see the “Who we share your data with” section.
Your personal data rights – Regarding the right of individuals to access their personal data and the choices and means Indeed Inc. offers individuals for limiting the use and disclosure of their personal data, please see our “Your personal data rights” section.
Grievance Redressal Mechanism
Indeed takes your data protection questions and concerns seriously, and we are committed to resolving complaints about our collection or use of your data. If you believe your data protection rights have been infringed, we encourage you to contact us by sending an email to privacy-dept @ indeed.com (remove spaces when sending email).
Individuals with inquiries or complaints regarding this Privacy Policy should first contact Indeed by postal mail or e-mail (see contact details above).
When a privacy question or access request is received, we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you. If you are unsatisfied with the reply received, you may refer your complaint to the relevant Supervisory Authority. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.
Brazil – Brazilian General Data Protection Law
Indeed and its affiliates’ business operations are in compliance with the Brazilian General Data Protection Law (LGPD) as further detailed below:
Identification and contact details of the controller: Please refer to the “Who is Responsible for Your Information” section of the “Introduction”.
Data collection and use – For the types of personal data collected and details of the purposes for which Indeed collects and uses personal information, please refer to the “Data Collection and Use” section.
Contacting Indeed – If you need to contact Indeed with any inquiries or complaints, please see our “Contacting Indeed” section. Please note that David Normoyle is the “Encarregado pelo Tratamento de Dados pessoais nesta organizacao” (contact person) and can be contacted through [email protected].
Your personal data rights – For information on the right of individuals to access their personal data and the choices and means Indeed offers individuals for limiting the use and disclosure of their personal data, please see our “Your personal data rights” section.
Form, duration, and specific purpose of the international transfer – Please refer to Appendix B of the Data Processing Agreement contained in the Indeed Terms.
Europe: Cross-border data transfers outside the EEA, UK and Switzerland
Where appropriate, Indeed Ireland’s transfers of Personal Data of individuals in the EEA, the United Kingdom, and Switzerland to jurisdictions outside the EEA, United Kingdom, and Switzerland are performed using lawful transfer mechanisms pursuant to GDPR. For example, transfers are typically based on the European Commission’s standard contractual clauses. These agreements also incorporate the protections and requirements provided for under Chapter V (and Article 28, where appropriate) of the GDPR.
EU-U.S. DPF, Swiss-U.S. DPF and the UK Extension to the EU-U.S. Data Privacy Framework
Indeed Inc. complies with the EU-U.S. Data Privacy Framework program (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework program (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Indeed Inc. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Indeed Inc. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework program Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
The Data Privacy Framework Principles are:
Notice
Choice
Accountability for onward transfer
Security
Data integrity, and purpose limitation
Access
Recourse, enforcement, and liability
Below is also a list of the Indeed U.S. entities or U.S. subsidiaries that adheres to the EU-U.S. DPF, Swiss-U.S DPF and the UK Extension to the EU-U.S. DPF Principles with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF: :
Indeed Inc.,
HR Tech Investments LLC,
Indeed Recruiting Services, Inc.,
RGF OHR USA, Inc.,
SH, Inc.,
Resume.com Inc.,
Prehire, Inc.,
JS Media Inc., and
Indeed Financial Services, Inc.
Indeed Inc’s business operations are aligned with the DPF Principles as further detailed below:
Data collection and use – For the types of personal data collected and details of the purposes for which Indeed Inc. collects and uses personal information, please refer to the “Data Collection and Use” section.
Contacting Indeed Inc.- On how to contact Indeed Inc. with any inquiries or complaints, please see our “Contacting Indeed” section.
Who we share your data with – Regarding the type or identity of third parties to which Indeed Inc. discloses personal information and the purposes for which it does so, please see the “Who we share your data with” section.
Your personal data rights – Regarding the right of individuals to access their personal data and the choices and means Indeed Inc. offers individuals for limiting the use and disclosure of their personal data, please see our “Your personal data rights” section.
Complaints and Disputes:
In compliance with the EU-U.S. DPF, Swiss-U.S. DPF, and the UK Extension to the EU-U.S. Data Privacy Framework Principles, Indeed Inc. commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. European Union, Swiss and United Kingdom individuals with DPF inquiries or complaints should first contact Indeed Inc.
Indeed. Inc has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you. If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Indeed Inc. commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.
Indeed Inc. is subject to the investigatory and enforcement powers of the FTC.
Indeed Inc. shall, where required, disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. For more information, please see our Transparency Report.
Regarding Indeed Inc’s liability in cases of onward transfers to third parties, a DPF participating organisation has responsibility for the processing of Personal Data it receives under the DPF and subsequently transfers to a third party acting as an agent on its behalf. Indeed Inc. shall remain liable under the Principles if its agent processes such personal data in a manner inconsistent with the principles unless Indeed Inc. proves that it is not responsible for the event giving rise to the damage.
Security
Learn about how Indeed helps protect your personal information to make your experience as secure as possible.
Indeed uses reasonable security measures to help protect your personal data. Indeed intends to make your experience as secure as possible by protecting personal data covered by this policy against loss, misuse, alteration, or unauthorized access. We perform regular vulnerability assessments of our systems and network to help protect your personal data. However, no method of transmission or method of electronic storage of information via the Internet can be 100% secure. Where the security of your information is beyond our control, we cannot guarantee the privacy of such information.
Please see our Security Page for more information about how Indeed protects your information.
Cookies and Tracking technologies
Learn about how these technologies are used for site management, measurement, targeting and marketing purposes.
When you visit the Sites, download or install an Indeed App, and in some of our advertisements on third party websites we use cookies, web beacons, and other similar technologies, for measurement services, better targeting advertisements, and for marketing purposes. Please scroll to (or click) our Cookie Policy for further detailed information regarding our use of cookies including how to reject unnecessary cookies on Indeed and how to control the use of cookies via your browser settings.
Logging from third-party websites
If you do not already have an Indeed account but log in to Indeed using a third party such as Microsoft, Google, or Apple, this creates an Indeed account using the same email address used in your Microsoft, Google, or Apple account. If you agree to provide this information to Indeed, Microsoft, Google, or Apple will authenticate you and redirect you to Indeed. Please note, when you log in to Indeed using your Microsoft, Google, or Apple account, Microsoft, Google, or Apple will use cookies in order to authenticate you as a Microsoft, Google, or Apple user.
By accessing Indeed through your Microsoft, Google, or Apple account, you understand that Microsoft, Google, or Apple will share certain Personal Data for the purposes of authentication to permit you to access our Sites in a secure manner. If you no longer wish to share data with Indeed from your Microsoft, Google, or Apple account, you will need to adjust your Microsoft, Google, or Apple account settings. Information passed from Microsoft, Google, or Apple to Indeed will be considered Indeed account information for purposes of your use of Indeed.
You have the ability to disable the connection between your Microsoft, Google, or Apple account and your Indeed account at any time by accessing your privacy settings on your Microsoft, Google or Apple account. Microsoft, Google, or Apple may also ask for your permission to share certain other details with Indeed, including but not limited to your name, profile picture, public profile information, and email address. Once you give this permission, the requested information will be shared with Indeed. This information will be used to provide services to you, including populating your Indeed Profile on Indeed. The shared information will remain associated with your Indeed Profile until you modify or delete it.
Do Not Track Requests
We do not respond to the browser “Do Not Track” (DNT) signal if enabled by the user in their web browser. When we set or read cookies on non-affiliated sites that have integrated our job search and display features, we do so, for example, to provide a personalized job search experience to users on those sites. We do not share any information about your use of our Sites with those third parties. When third parties that we have integrated into the Sites (as described in our Cookie Policy) set or read their own third-party cookies, they may or may not respond to the DNT signal.
Conversion Tracking
Indeed may provide an Employer with code for a Conversion Tracker to place on its website that pings the Job Seeker web beacon and tracks whenever a Job Seeker has applied to a job on that Employer’s website. The Conversion Tracker is simply a counter that notifies Indeed when a Job Seeker has applied or when a Job Seeker has started but not finished an application. It also has the ability to count applications across devices if a Job Seeker is logged in to the Employer’s website. If you would like to remove yourself from Indeed’s Job Seeker web beacon, you must use our web beacon opt out.
Acquisitions and other reorganizations
Learn about how your data may be disclosed to one or more third parties in connection with any change in ownership.
Information collected pursuant to this Privacy Policy, including Personal Data, may be disclosed to one or more third parties in connection with any change of ownership or control in Indeed’s business (whether by merger, acquisition, sale, or otherwise), or any other reorganization or joint venture, or assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceeding), and any such information may be used by such third party in accordance with this Privacy Policy until you are otherwise notified. Equally, information collected pursuant to this Privacy Policy, including Personal Data, may be disclosed to one or more third parties in connection with any acquisition or merger carried out by Indeed of such third parties.
Contacting Indeed
Learn about how to contact us
We welcome your data protection questions. For more information about how we handle your personal data, please contact us.
Contact Indeed Privacy by Email:
To reach us by e-mail, please contact: privacy-dept @ indeed.com (remove spaces when sending email)
Contact Indeed Privacy on the Web:
If you have any inquiries or complaints regarding the use of your personal data, you may reach us using this contact form.
Contacting Indeed Privacy by Postal Mail:
To reach us by mail at our main establishment postal address:
Privacy Department
Indeed Ireland Operations Limited
Dublin – Block B, Capital Dock
80 Sir John Rogerson’s Quay
Grand Canal Dock
Dublin 2, D02 HE36
Ireland
If you are located in the United States, please mail us at:
Privacy Department
Indeed, Inc.
Austin Indeed Tower (HQ)
200 West 6th Street, Floor 36
Austin, TX, 78701
United States of America
Contacting Indeed Privacy by Telephone:
California residents may call our designated toll-free telephone number at: +1 (800) 616-6535
Learn about how to contact our DPO or use other options to resolve complaints and disputes
Indeed takes your data protection questions and concerns seriously, and we are committed to resolving complaints about our collection or use of your data. If you believe your data protection rights have been infringed, we encourage you to contact our DPO by sending an email to privacy-dept @ indeed.com (remove spaces when sending email).
Individuals with inquiries or complaints regarding this Privacy Policy should first contact Indeed by postal mail or e-mail (see contact details above). If your concern is not satisfactorily addressed, please visit the BBB for more information and to file a complaint. This service is provided free of charge to you.
You may also have the right to complain to the appropriate data protection supervisory authority. In the EEA, Indeed’s main establishment is Indeed Ireland Operations Limited, regulated by the Irish Data Protection Commission.
With regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Indeed Inc. commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC).
Cookie Policy
Last Updated: May 20, 2025
By using or accessing Indeed’s websites (“Site”), you agree to Indeed’s use of Cookies as outlined below.
For the purposes of this Cookie Policy, “Indeed”, “we”, or “us” means Indeed Inc. if you are located in the United States, Indeed Staff LLC if you are using Indeed Staff in the United States, Indeed Japan K.K. if you are Japan users, and Indeed Ireland Operations Limited if you are located outside of the United States and Japan.
All references to Job Seeker, Employer and Personal Data are defined as provided for in our Privacy Policy.
We encourage you to review the “Last Updated” legend above to determine when it was last amended. Any changes to the Cookie Policy become effective on the “Last Updated” date indicated below. By using the Sites or providing information to us following such changes, you will have accepted the amended Cookie Policy.
If Indeed is going to use Personal Data collected through the Sites in a manner materially different from that stated at the time of collection, then Indeed will notify users via email and/or by posting a notice on the applicable Sites for 30 days prior to such use or by other means to the extent required by law.
Reject non-essential cookies
Some cookies can only operate with your consent. If you want to reject any non-essential cookies (which are cookies that are: a) not strictly necessary to provide the service or b) not necessary to send a communication) you can do so by following the link below:
To manage your cookie preferences and to reject any non-essential cookies click here.
Introduction: What is a cookie?
This Cookie Policy helps to explain the occasions when and why cookies may be sent to visitors to the Sites. Cookies are text-only pieces of information that a website transfers to an individual’s hard drive or other website-browsing equipment. Cookies allow the Sites to remember important information that will make your use of the Sites more convenient. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a randomly generated unique number or other value. Certain cookies will be used on the Sites regardless of whether you are logged in to your account or not.
Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the Sites. Persistent Cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). We use session cookies to track the total number of visitors to our Sites. We may also employ cookies so that we remember your computer when it is used to return to the Sites to help customize your experience. We may associate Personal Data with a cookie file in those instances.
How We Use Cookies
We use cookies, web beacons, and other similar technologies, including from third-party partners such as Google and Facebook, for measurement services, better targeting advertisements, marketing purposes and to improve the performance of the Sites. This takes place from the Sites, when you download or install an Indeed App, and in some of our advertisements on third party websites. These cookies, web beacons, and other similar technologies allow us to display our promotional material to you on other sites you visit across the Internet and connect you with more Employers. We may also share information about your behavior on the Sites with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customized for you.
We also use these cookies, web beacons, and other similar technologies to facilitate the Indeed Targeted Ads Program and other advertisements to help us to determine which advertisements users have seen, how many times users have seen a particular advertisement, and on which sites a particular advertisement appeared. We may also allow Employers who participate in our Indeed Targeted Ads Program to place cookies, web beacons, and other similar technologies in advertisements we serve on our Site and on third party websites to help these Employers understand how individuals interact with our advertisements about their Job Listings.
We may also use these cookies, web beacons, and other similar technologies on the Sites to understand and inform an Employer about which users saw a particular Job Listing, Company Page, Hiring Event, or other advertisement in which the Employer is identified.
Purposes
How We Use Cookies
Analytical Purposes
Indeed and its affiliates (as defined in our Privacy Policy) use cookies to analyze user activity in order to improve the Sites and the websites of Indeed affiliates. For example, we can use cookies to look at aggregate patterns like the average number of job searches that users perform. We can use such analysis to gain insights about how to improve the functionality and user experience of the Sites.
Your Preferences & User Experience
Indeed and its affiliates use cookies to gather certain information about users, such as browser type, server, language preference, and country setting, in order to store user preferences on our Sites to make your user experience more consistent and convenient. For example, we may store the recent searches you have performed in a cookie so that we can allow you to easily repeat those searches when you return to our Sites, or so that we can suggest profile information when you sign up for an account and fill out a resume on the Sites (e.g. Indeed Resume).
In addition, we use cookies to maintain your logged in state when you visit our Sites repeatedly. We may also use your IP address to determine your geographic location at city or postal code level in order to provide you with the most relevant search results.
Provide Measurement Services and Better Targeted Ads, & Marketing
We use cookies, web beacons, and other similar technologies from third-party partners such as Google and Beeswax for measurement services, better targeting advertisements, and for marketing purposes. This takes place when you visit our Sites and when you download or install an Indeed App. These cookies, web beacons, and other similar technologies allow us to display our promotional material (which may include a particular Job Listing or Company Page available on the Sites) to you on other sites you visit across the Internet.
Our third-party advertising partners may also use these technologies to identify your browsing interests over time and across different websites to deliver targeted advertisements and other content that has been customized for you.
Indeed may also share information about your behavior on the Sites with third parties (including operators of third-party websites) in order to show you targeted advertisements and other content that has been customized for you. We also use cookies to facilitate the Indeed Targeted Ads Program. In connection with this Program and other advertisements, we use cookies, web beacons and other similar technologies, including from third party partners, to determine which advertisements users have seen, how many times users have seen a particular advertisement, and on which sites a particular advertisement appeared.
You have a right to object to the legitimate interest use of your Personal Data for the purposes of marketing. To opt out of the collection and use of information for ad targeting, or to exercise any other rights, please feel free to follow the steps detailed in Your personal data rights of our Privacy Policy.
Referral Tracking
We use cookies, web beacons and other similar technologies, including from third party partners, to associate user activity with the third party website that referred the user to our Sites, or to associate user activity that Indeed referred to a third party website. Some of these third party websites are partner websites that receive credit for the activity of users they refer to our Sites, or give us credit for the activity of users referred to such third party websites.
However, we may use these technologies to share limited information about user activity with Employers, such as which users saw a particular Job Posting, Company Page, Hiring Event, or other advertisement on the Sites, and the third party website on which you interacted with a link to a Job Listing, Company Page, or Hiring Event, or other advertisement on the Sites. We also use cookies and these technologies to associate user activity with the email campaign that referred the user to our Sites.
Security Purposes
We use cookies and similar technologies to make your interactions with our Sites faster and more secure. We also use cookies to protect you by limiting certain types of cyber attacks.
Testing, Usability, and Performance Improvement Purposes
We use cookies to ensure users receive a consistent user experience while we conduct A/B testing on certain aspects of our Sites in order to improve our product offerings. We also use cookies to improve the performance and reliability of our Sites.
Fraud/Spam prevention
We use cookies during fraud reviews and investigations. Some of our cookie/device trackings happen via 3rd party vendors like SiftScience, other times we use our own indexes to identify activity related to specific cookies.
Compliance
We may use cookies to anonymize traffic and activity data we collect about the use of our Sites. We may also place a cookie called OptanonConsent to store your cookie consent status when you interact with our cookie banner.
What Cookies Do We Use
We use first-party and third-party cookies differently on each of our Sites to provide our many products and services to you. If you use any of the sites listed in the table below, please follow the brand-specific links below for a complete list of our cookies used on our Sites. All other visitors can view a list of our third-party cookie partners in the second table below.
We may allow third-parties to use cookies on our Sites to help deliver and improve our services, and provide them to you. Our use of these cookies may differ by site and market. If your use of our Sites is not captured in the table above, please review your browser settings for a list of all cookies stored on your device. The list below identifies all of our third-party cookie provider partners in use as of the effective date of this Cookie Policy. Please visit their websites for more information on their privacy practices:
The tables above may provide “Cookie Settings” options to our users in some markets. Other controls available to our users include:
– Browser and Device Specific Controls
Your browser may provide you the option of blocking cookies, such as third-party cookies. Some browsers also give you the ability to review and manage cookies individually. We encourage you to review your browser’s settings and documentation for additional information on any controls your browser may offer and how they work. Please note, if you delete from your device or browser any cookie Indeed uses on our Sites, but do not set your browser or device to block third-party cookies, we may install the same cookie during a later visit. Some third-party cookies are also integral to the services we provide on our Sites. By blocking third-party cookies, you may not be able to take advantage of all of the features available on our Sites.
– Targeted Advertising Opt Outs
You can also opt out of targeted advertising that we do through our third-party advertising partners, such as Google, Beeswax, and LiveRamp, by visiting resources they provide (such as Google’s How Google Uses Information from Sites or Apps that Use Our Services, or LiveRamp, on Live Ramp Opt Out), or by interacting with them through digital advertising self-regulatory initiatives available in the European Union (Your Online Choices), United States (Your Ad Choices), and Canada (Your Ad Choices). We may update this list from time to time as similar initiatives become available in other markets. We encourage you to visit all of these sites for additional information about each organization’s approach to targeted advertising, lists of participating companies, and the options available to web users. Please note, any third-party opt outs may require use of a third-party cookie to reflect your choice and clearing third-party cookies from your browser or device may affect or remove your choice.
Contact Us
For general support issues, please refer to the below table for the correct method:
