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10:10 GAMES – TERMS OF USE

10:10 GAMES – 使用條款

A summary of this document, written for young people, is available after section 16.1.

本文件針對年輕人的摘要請參閱第 16.1 節。

Last updated: [5th September 2024]

最後更新: [9月24日]

These Terms of Use, together with our Privacy Policy and all supplemental terms and other documents referenced in these terms as amended from time to time (together, the "Terms") govern your downloading and/or use of our Games, Virtual Content (each as defined below), applications, websites and any other services made available by us from time to time (together, the "Services").

本《使用條款》、我們的《隱私權政策》、所有補充條款以及本條款所引用的其他文件暨其不時修訂的版本（統稱為「本條款」）管轄您對我們的遊戲、虛擬內容（各定義詳後）、應用程式、網站以及我們不時提供的其他服務（統稱「本公司服務」）的下載及/或使用。
 
1 關於我們

1.1 我們是 10:10 Games Limited，一家在英格蘭和威爾斯註冊的公司，公司編號為 13443989，註冊辦事處位於 Fourth Floor, Unit 5b The Parklands, Bolton, United Kingdom, BL6 4SD。在本條款中，我們將自己稱為「我們」、「本公司」或「10:10 Games」。

1 ABOUT US

1.1 We are 10:10 Games Limited, a company registered in England and Wales under company number 13443989, and whose registered offices are at Fourth Floor, Unit 5b The Parklands, Bolton, United Kingdom, BL6 4SD.  In these Terms, we will refer to ourselves as "we", "us", "our" or "10:10 Games".

1.2 我們提及我們的「遊戲」時，意指我們開發或提供並不時供您使用的任何遊戲，包括 Funko Fusion。

1.2 When we refer to our "Games", we are referring to any games developed or made available by us and made available to you from time to time including Funko Fusion.

1.3 我們不保證可持續供應本公司任何服務，不保證本公司服務將在所有時間、所有地點或任何既定時間可用，也不保證我們將在特定期間內繼續提供本公司服務。

1.3 We do not guarantee the ongoing supply of any of our Services or that our Services will be available at all times, in all locations, or at any given time or that we will continue to offer such Services for a particular length of time.

1.4 您可以透過 [email protected] 聯絡我們。

1.4 You can contact us at [email protected].

2 重要資訊

2.1 請仔細閱讀本條款，其構成您與 10:10 Games 間具法律拘束力的契約，並管轄您對本公司服務的使用。存取或使用本公司服務，表示您接受並同意本條款。如果您不同意本條款，您將無法存取、購買或使用本公司服務。雖然您應完整閱讀本條款，但請特別注意：

2 IMPORTANT INFORMATION

2.1 Please read these terms carefully as they form a legally binding contract between you and 10:10 Games and govern your use of our Services.  By accessing or using any of our Services, you accept and agree to these Terms.  If you do not agree to these Terms, you may not access, purchase or use our Services. Whilst you should read these Terms in full, please pay particular attention to:

• 授權（第 5 節）。當您使用及/或購買本公司其中一項服務時，您將收到使用該服務的授權。您不擁有我們提供給您的任何本公司服務。  
• 社群準則（第 9 節）。您同意在使用本公司服務時，遵守與您的行為相關的《社群準則》。
• 與我們聯絡（第 16 節）。如果您想尋求支援、提出投訴或檢舉違反《社群準則》的行為，請透過 [email protected] 與我們聯絡。

• Licence (section 5). When you use and/or purchase one of our Services, you receive a licence to use that Service. You do not own any of the Services provided to you.  
• Community Guidelines (section 9). You agree that you will follow the Community Guidelines relating to your conduct while using our Services.
• Contacting Us (section 16). If you would like to ask for support, submit a complaint or report any breach of our Community Guidelines, please contact us at [email protected].

3 關於您

3 ABOUT YOU

3.1 By using our Services, you agree that you (i) are at least 18 years of age, or (ii) if you are younger than 18, that you have reviewed these Terms with your parent(s) or guardian(s) and they have agreed to these Terms on your behalf and take full responsibility for your compliance with them. If we are informed by a parent/guardian that their child has misrepresented their age when registering for and/or using our Services, we will Stop their Account (as defined below) provided we have information which satisfies us that the reporting person is indeed the parent or guardian of that child. You also represent that you are at least the minimum age to consent to data processing under the laws of your jurisdiction (e.g. 13 years old in the United States and 16 years old in some EU jurisdictions) and are not barred from accessing the Services under applicable law.

3.1 使用本公司服務，即表示您同意，您：(i) 年滿 18 歲，或 (ii) 如果您未滿 18 歲，則您已與家長或監護人一起閱讀本條款，並且他們已代表您同意本條款，並對您遵守本條款的情形承擔全部責任。如果家長/監護人通知我們，他們的孩子在註冊及/或使用本公司服務時謊報了年齡，而我們掌握的資訊使我們確信通報者確實為該兒童的家長或監護人，則我們會停用該帳戶（定義見下文）。您亦聲明，您已達到您所在司法管轄區法律規定的同意資料處理的最低年齡（例如，在美國為 13 歲，在某些歐盟司法管轄區為 16 歲），且根據適用的法律未遭禁止存取本公司服務。
 
3.2 如果適用的年齡分級機構（例如 PEGI、ESRB）或平台（例如 Steam）將特定遊戲分類為僅適合特定年齡的使用者遊玩，則在此情況下，低於該年齡別的使用者無權遊玩、使用或存取該特定遊戲，直到達到指定的年齡別為止。

3.2 Where an applicable age rating body (e.g. PEGI, ESRB) or platform (e.g. Steam) classifies a particular Game as suitable to be played only by users of a specified age then, in such circumstances, users below this classified age shall not be entitled to play, use or access the particular Game until they have reached the specified age classification.

3.3 如果您是透過第三方平台或網站存取本公司服務，則除了本條款外，您可能還需要遵守其條款與條件，請仔細閱讀。

3.3 If you access our Services through a third-party platform or site, you may be required to comply with their terms and conditions in addition to these Terms, please read these carefully.

3.4 致家長/監護人。請熟悉我們提供遊戲的裝置和平台上可用的任何家長監護功能。這些監護功能可用以限制花費在遊戲上的時間和金錢，並管理使用者間傳訊等功能。如需進一步了解家長監護功能，在大多數情況下，相關裝置製造商和平台供應商都會在其相應網站上提供更多指引。如需了解更多資訊，亦可造訪 https://www.askaboutgames.com/get-smart-about-play/。

3.4 For Parents/Guardians. Please familiarise yourself with any parental controls available on the devices and platforms on which our Games our offered. These controls may be used to limit the amount of time and money spent on the Game and manage features such as user-to-user messaging. To find out more about parental controls, in most cases the manufacturer of the relevant device and the provider of the platform will include further guidance on their respective websites. For further information, please also visit https://www.askaboutgames.com/get-smart-about-play/. 
  
4 YOUR ACCOUNT

4.1 You may be required to make an account with us and/or with a third-party platform (e.g. Steam) or site operator to access our Services ("Account").

4 您的帳戶

4.1 您可能必須開設本公司及/或第三方平台（例如 Steam）或網站營運商的帳戶，方可存取本公司服務（「帳戶」）。 
4.2 建立帳戶時，您必須選擇並維護您的登入詳細資訊（包括您的使用者名稱和密碼）。您的帳戶必須包含您個人真實準確的資訊（例如您的姓名），且該資訊必須符合現況。

4.2 When you create your Account, you must choose and maintain your login details (including your username and password). Your Account must include truthful and accurate information about yourself (e.g. your name) and this information must be kept up to date.

4.3 您必須保證：

4.3 You must ensure that:

• 您不得與任何人分享您的帳戶詳細資訊。
• 您不得向任何人出售、轉讓或以其他方式提供帳戶的存取權限。 
• 您必須對您的帳戶詳細資訊保密。

• You do not share your Account details with anyone.
• You do not sell, transfer or otherwise provide access to your Account to anyone. 
• You keep your Account details secret.

4.4 您應對使用您的帳戶進行的所有活動承擔全部責任，包括因您分享了登入詳細資訊，導致帳戶遭他人存取的情形，無論為有意或無意分享。對於您因帳戶或您用以存取本公司服務的第三方帳戶遭未經授權使用而遭受的任何損失或損害，10:10 Games 概不負責。如果我們發現您的帳戶或您用以存取本公司服務的第三方帳戶使用辱罵、冒犯或誹謗的螢幕名稱及/或角色，則我們保留變更您的帳戶名稱的權利。

4.4 You are solely responsible for all activity on your Account, including where your Account has been accessed by another person if you have shared your login details (intentionally or unintentionally). 10:10 Games accepts no responsibility for any losses or harm you suffer from any unauthorised use of your Account or any third-party account that you use to access our Services. We reserve the right to change your Account name if we find that your Account or any third-party account you use to access our Services uses abusive, offensive, or defamatory screen names and/or personas.

4.5 當我們提及「停用」帳戶時，這包括暫時或永久禁用、暫停或封鎖帳戶（包括您用以存取本公司服務的第三方平台帳戶）。如果您的帳戶遭到禁用或封鎖，您將無法存取帳戶，且先前對您使用本公司服務的任何授權將遭到暫時或永久撤銷。

4.5 When we refer to "Stopping" or to "Stop" Account, this includes temporarily or permanently disabling, suspending or banning an Account (including a third-party platform account that you have used to access our Services). If your Account is disabled or banned, you will not be able to access your Account and any licences previously granted to you to use our Services will be either temporarily or permanently revoked.

4.6 如果出現以下情況，我們會停用您的帳戶：

4.6 We may Stop your Account if:

• 您違反本條款（包括以下的《社群準則》）。
• 我們合理地認為，為防止或阻止對我們、本公司任何服務、本公司服務的其他使用者、公眾或您造成任何傷害或損害所需。
• 我們不再提供您擁有帳戶的本公司服務（我們將在此之前向您發出合理通知）。

• You have breached these Terms (including our Community Guidelines below).
• We reasonably believe it is necessary in order to prevent or stop any harm or damage to us, to any of our Services, to other users of our Services, to the general public, or to you.
• We no longer provide the Services for which you have an Account (we will give you reasonable notice before this happens).
4.7 We will always do our best to give you reasonable notice before Stopping your Account. However, if you have seriously breached our Terms or have been issued with previous warnings, we may immediately Stop your Account. Under such circumstances we will notify you in writing by email or within the Services as appropriate and the licence granted in these Terms will terminate and you must cease all use of the applicable Services.

4.7 在停用您的帳戶之前，我們始終會盡力向您發出合理的通知。但是，如果您嚴重違反本條款或先前曾收到警告，則我們會立即停用您的帳戶。在這種情況下，我們將酌情透過電子郵件或在本公司服務中書面通知您，且本條款授予的權利將終止，您必須停止對適用之本公司服務的所有使用。

4.8 Please contact us immediately at [email protected] if you believe that someone has stolen your Account or you believe someone other than you has gained access to your Account.

4.8 如果您認為您的帳戶遭到盜用或遭他人存取，請立即透過 [email protected] 與我們聯絡。
 
5 第三方平台

5 THIRD PARTY PLATFORMS 

5.1 Our Services may be provided through a third-party platform, including game platforms (e.g. Steam) which will have their own terms and conditions which you will need to agree to before using that platform. Those terms and conditions will form a separate agreement between you and the relevant platform and are in addition to these Terms. Even if you have purchased our Services separately from a third party, you must accept these Terms before you may use our Services.

5.1 我們可能透過第三方平台提供本公司服務，包括遊戲平台（例如 Steam）；此類平台自有條款與條件，您在使用該平台前必須表示同意。這類條款與條件構成您與相關平台之間的單獨協議，且補充本條款。縱使您是向第三方單獨購買本公司服務，您也必須接受本條款，方可使用本公司服務。
 
5.2 違反任何第三方平台或發行商之條款和規則的行為，均視為您違反本條款，我們會據以停用您的帳戶。

5.2 Any breach of the terms and rules of any third-party platform or publisher shall be deemed to be a breach of these Terms by you and we may Stop your Account.

5.3 如果本公司服務包含第三方提供的其他服務和資源的連結或連線，我們無法控制該服務或資源的內容，且對該第三方服務或資源的合法性、準確性或品質未作任何保證或聲明。您按下本公司服務中的連結造訪外部網站，須自行承擔全部風險。我們對其內容、行為、安全或您的個人資料的處理不承擔任何責任。

5.3 Where our Services contain links to, and connect with, other services and resources provided by third parties, we have no control over the content of those services or resources and we make no warranties or representations as to the legitimacy, accuracy or quality of such third-party services or resources. Any external site that you visit by clicking through a link on the Services is entirely at your own risk. We accept no responsibility for their content, behaviour, safety or treatment of your personal data.

6 授權 

6.1 以您同意並遵守本條款為條件，我們給予您個人、有限、不可轉讓、不可轉授權、可撤銷、非專屬的授權，以將本公司服務用於您的個人非商業用途。如果我們停用您的帳戶，您使用本公司服務的授權也將終止。 
 
6.2 本公司服務中的一切智慧財產權及其他權利均歸 10:10 Games 所有。無論您取得及/或購買任何本公司服務與否，您都不擁有本公司服務的所有權、產權或其他財產權。

6 LICENCE 

6.1 By agreeing to and complying with these Terms, we grant you a personal, limited, non-transferable, non-sub-licensable, revocable and non-exclusive licence to use our Services for your own personal and non-commercial use. If we Stop your Account, your licence to use our Services will end.

7 虛擬內容

7.1 在玩我們的遊戲時，您可能有機會購買或獲得額外的遊戲內容，例如遊戲內化妝品、虛擬物品和虛擬貨幣，其可用於購買額外內容以在遊戲中使用（我們稱之為「虛擬內容」）。您在本公司服務中取得或使用的虛擬內容，受本條款規範。 
 
7.2 當您收到虛擬內容時，我們給予您有限、不可轉讓、不可轉授權、可撤銷、非專屬的授權，以存取相關虛擬內容。您對獲得的任何虛擬內容不擁有任何所有權。
 
7.3 您不得將虛擬內容出售、交易或轉讓給任何他人，或將之換為現實世界的現金、商品或服務，或本公司服務以外的其他事物。本公司嚴禁您使用虛擬內容作為賭注或與他人打賭。

6.2 All intellectual property and other rights in the Services are solely owned by 10:10 Games. You have no ownership, title, or other ownership rights in and to the Services, regardless of whether you acquired and/or purchased any of our Services.

7.4 在法律允許的範圍內，我們有權以任何理由隨時移除、變更虛擬內容或重新定價。
 
7.5 除適用法律另有要求外，所有虛擬內容的購買行為均為最終結果，不予退款。

7 VIRTUAL CONTENT

7.1 When playing our Games, you may have the opportunity to purchase or acquire additional in-game content, such as in-game cosmetics, virtual items and virtual currencies which can be used to purchase additional content to be used within our Games (we refer to these as "Virtual Content"). Virtual Content you obtain or make use of within our Services is subject to these Terms.

8 您的權利和責任

8.1 如果第三方因您在使用本公司服務時違反本條款、違反任何其他法律和法規，或侵害任何第三方的權利而提出任何索賠，導致我們必須支付損害賠償金或承擔任何其他損失或費用（包括律師費），您同意賠償我們。

7.2 When you receive Virtual Content, we grant you a limited, non-transferable, non-sub-licensable, revocable and non-exclusive licence to access the relevant Virtual Content. You do not have any right of ownership over any Virtual Content you obtain.

8.2 您必須遵守您居住的或者存取本公司服務時所在的國家/地區或州的適用法律。如果適用於您的任何法律限制或禁止您使用本公司服務，則您應停止使用本公司服務。

7.3 You are not allowed to sell, trade or transfer Virtual Content to any other person or exchange it for real-world cash, goods or services, or anything else outside the Services. You are strictly prohibited from using Virtual Content as a stake in a bet or wager with anyone else.

8.3 要玩我們的遊戲，您的裝置可能需要滿足某些硬體、軟體和網路要求。我們的遊戲也可能只能在某些平台（例如 Steam）上存取。我們無法保證遊戲適用於或相容於特定裝置、平台、作業系統或設備，或可與任何其他軟體或連線服務結合使用，或本公司服務將在所有地理位置提供。您可以在購買遊戲的商店中找到最低技術規格和相容性資訊。

7.4 We have the right to remove, alter or re-price Virtual Content at any time for any reason to the extent permitted by law.

8.4 當我們對本公司服務進行任何變更時，我們可能會要求您安裝修補程式、更新以及可能的附加內容，以便您繼續使用本公司服務。這些更新可能會加入額外的遊戲內容或修復錯誤，您必須安裝這些更新方可繼續使用本公司服務。

7.5 All purchases of Virtual Content are final and non-refundable except as otherwise required by applicable law.

9 社群準則

9.1 使用本公司服務時，您可能可與本公司服務的其他使用者互動。我們希望確保遊戲成為安全、愉快且包容的環境，因此我們發布了所有使用者都必須遵守的《社群準則》。《社群準則》旨在確保使用者抱持善意、尊重他人，並且不會將本公司服務用於任何非法目的。同意本條款，即表示您也同意遵守《社群準則》。任何違反《社群準則》的行為都將視為違反本條款，並可能導致您的帳戶遭到停用。

8 YOUR RIGHTS AND RESPONSIBILITIES

8.1 You agree to compensate us where we pay damages or incur any other losses or expenses (including legal fees) in respect of any claim made by a third party that your use of the Services is in breach of these Terms, contrary to any other laws and regulations or infringes the rights of any third party.

9.2 您同意您不會在以下情形使用本公司服務（或您用以存取本公司服務的第三方平台）：

8.2 You must comply with the laws that apply to you in the country or state in which you live or from which you access our Services. You should stop using our Services if any laws applicable to you restrict or prohibit you from using our Services.

• 自行或允許他人將本公司服務用於任何非法、詐欺或違反本條款的用途或活動；
• 以任何方式再製、散佈、公開展示或展演、翻譯、修改、改編、解構本公司服務或其一部分，或創作其衍生作品，或對其進行反向工程、反編譯或反彙編； 
• 出售、購買、交易或以其他方式轉讓或提議轉讓您的帳戶、對本公司服務的個人存取權限或與您的帳戶相關的內容，包括虛擬內容，不問在本公司服務內抑或第三方網站上，或涉及遊戲外交易；

8.3 Your device may need to meet certain hardware, software and network requirements to play our Games. Our Games may also only be accessible on certain platforms (such as Steam). We cannot guarantee that our Games will work on or be compatible with a particular device, platform, operating system or equipment or in conjunction with any other software or connectivity service, or that our Services will be available in all geographic locations. Minimum technical specifications and compatibility information are available on the store that you acquire our Games.

• 存取或試圖存取其他使用者的帳戶，或者滲透或試圖滲透與本公司服務相關的任何安全措施； 
• 宣揚暴力或歧視、宣揚或支持任何非法活動或有其他令人反感的行為； 
• 騷擾、威脅、誤導或為難他人，或發送垃圾訊息或對他人做出任何其他不合宜的行為，或做出關於種族、性取向或宗教的人身攻擊或評論； 
• 組織或參與任何活動或團體，其有以下情形：有害、辱罵、冒犯、淫穢、威脅、霸凌、粗俗、露骨（包括裸體和任何形式的不當暴露）、誹謗、侵害個人隱私，或鼓勵違反法律的行為或理性之人均認為令人反感及/或不適當的行為；

8.4 When we make any changes to our Services, we may ask you to install patches, updates and possibly additional content for you to keep using our Services. These updates may add extra game content or fix bugs and must be installed by you to continue using our Services.

• 使用辱罵、攻擊或誹謗的螢幕名稱及/或角色，不問透過本公司服務抑或透過第三方裝置或平台建立；
• 上傳任何包含病毒、特洛伊木馬程式、蠕蟲、間諜軟體、定時炸彈、毀損資料或其他可能損壞、干擾或破壞任何本公司服務之電腦程式的檔案；
• 侵害第三方權利，包括（但不限於）著作權、商標、專利、設計權、人格權、隱私權、公開權或其他財產權；
• 上傳任何類型的廣告、促銷或商業招攬，包括（但不限於）垃圾訊息、垃圾郵件、連鎖信、傳銷或類似內容；
• 使用本公司服務建構可能與本公司服務競爭的服務或遊戲，或協助他人建構可能與本公司服務競爭的服務或遊戲；
• 試圖或聲稱冒充他人，或者不實陳述您的身分、與他人的從屬關係或關聯；
• 探測、掃描或測試本公司服務的漏洞，或者規避或破壞本公司服務的安全或驗證措施；
• 不當使用遊戲內支援或投訴按鈕，或者向我們做出不實通報；
• 使用任何機器人、爬蟲、網站搜尋/擷取應用程式或其他手動或自動裝置或流程來擷取、索引、進行「資料探勘」或以任何方式再製或規避本公司服務的內容、導覽結構或外觀；
 
• 使用、開發、託管或散布與本公司服務相關的作弊機制、自動化軟體（「機器人」）、修改大廳、遊戲外掛、模組或其他未經授權的第三方軟體，或參與任何形式的作弊、機器人、助推或引導，或以其他方式試圖規避旨在控制對本公司服務的存取或其元素的技術措施；或
• 從事任何我們認為違反或可能違反本條款精神的行為。

9 COMMUNITY GUIDELINES

9.1 When using our Services, you may be able to interact with other users of the Services.  We want to ensure that our Games are a safe, enjoyable and inclusive environment so we have published these Community Guidelines that all users must comply with.  These Community Guidelines are designed to ensure that our users act with kindness and respect and that they don't use our Services for any illegal purposes.  By agreeing to these Terms, you are also agreeing to comply with the Community Guidelines.  Any breach of the Community Guidelines will be treated as a breach of these Terms and may result in your Account being Stopped.

9.3 在本公司服務功能允許的範圍內，您在使用本公司服務或任何相關網站、聊天室或論壇時，不得發布或交流任何人的「現實世界」個人資訊。
 
9.4 我們有權存取、監控及/或記錄本公司服務中的任何線上活動，且您明確同意我們為該目的而存取和記錄您的活動。

9.2 You agree that you will not use the Services (or any third party platform you use to access our Services) to:

9.5 在所有情況下，是否違反上述行為規則，應由本公司在合理範圍內全權認定。

• use or allow the use of the Services for any purpose or activity that is illegal, fraudulent or in breach of these Terms;
• reproduce, distribute, publicly display or perform, translate, modify, adapt, create derivative works from, deconstruct, reverse engineer, decompile or disassemble, in any manner the Services or any portion thereof; 
• sell, buy, trade or otherwise transfer or offer to transfer your Account, any personal access to our Services, or content associated with your Account, including Virtual Content, either within our Services or on a third-party website, or in connection with any out-of-game transaction; 
• access or attempt to access the Accounts of other users or penetrate or attempt to penetrate any security measures relating to the Services; 
• promote violence or discrimination, promote or endorse any illegal activity or otherwise be objectionable; 
• harass, threaten, mislead, embarrass, spam, or do anything else to another person that is unwanted, or making personal attacks or statements about race, sexual orientation or religion; 
• organise or participate in any activity or group that is harmful, abusive, offensive, obscene, threatening, bullying, vulgar, sexually explicit (including nudity and any form of inappropriate exposure), defamatory, invasive of personal privacy or encourages conduct that would violate a law or in a reasonable person’s view be objectionable and/or inappropriate;
• use abusive, offensive, or defamatory screen names and/or personas, whether created through our Services or through third party devices or platforms;
• upload any files that contain viruses, trojans, worms, spyware, time bombs, corrupted data or other computer programs that may damage, interfere with or disrupt any of the Services;
• infringe the rights of third parties including (without limitation), copyrights, trade marks, patents, design rights, moral rights, rights of privacy, rights of publicity or any other property rights;
• upload advertising, promotions or commercial solicitations of any kind, including (without limitation) spam, junk mail, chain letters, pyramids schemes or similar;
• use our Services to build a service or game that may compete with our Services or assist another person in building a service or game that would compete with our Services;
• attempt to or purport to impersonate any person or misrepresent your identity, affiliation or connection to any other person;
• probe, scan or test the vulnerability of our Services, or circumvent or breach the security or authentication measures of our Services;
• improperly use in-game support or complaint buttons or make false reports to us;
• use any robot, spider, site search/retrieval application or other manual or automatic device or process to retrieve, index, 'data mine' or in any way reproduce or circumvent the content, navigational structure or presentation of our Services; 
• use, develop, host or distribute cheats, automation software (‘bots’), modded lobbies, hacks, mods or any other unauthorised third-party software in connection with the Services, or engage in any form of cheating, botting, boosting, or booting, or otherwise attempt to circumvent technological measures designed to control access to, or elements of, our Services; or
• do anything that, in our opinion breaches or may breach the spirit of these Terms.

10 取消

10.1 我們希望您喜歡本公司服務，但如果您改變主意，則將適用以下取消政策：

9.3 To the extent the Service functionality permits, you shall not post or communicate any person's 'real world' personal information whilst using the Services or any related websites, chat rooms or forums.

• 所有使用虛擬內容、遊戲或我們提供之任何其他數位內容或服務的授權（「所購授權」）的購買行為均為最終結果，除非適用法律要求，否則不予退款。
 
• 對於歐盟和英國的居民，點選購買介面上的相關訂購按鈕，即表示您同意，我們將在法定撤銷期間結束前，立即向您提供並交付所購授權，且基於所購授權的性質，一旦下載、串流及/或存取所購授權，您將喪失撤銷所購授權的權利。

9.4 We reserve the right to access, monitor and/or record any online activity within the Services and you give us your express consent to access and record your activities for these purposes.

11 本條款的變更

11.1 我們可能隨時變更本條款及/或本公司服務，以：(i) 反映相關法律和監管要求的變化；並 (ii) 實施細微的技術調整和改善，例如解決安全威脅。

9.5 Any breach of the above rules of conduct shall be determined by us at our discretion, acting reasonably in all circumstances.

11.2 我們也可能不時對本條款進行其他變更，例如反映我們對本公司服務所做的任何變更。更新版條款將發佈在我們的網站上。變更本條款時，我們也會透過遊戲內通訊、電子郵件或其他方式通知您。在使用本公司服務前，您有責任定期查看本條款是否有任何變更。您繼續使用本公司服務，即視為接受我們不時對本條款所做的任何變更。

10 CANCELLATION

10.1 We hope you enjoy our Services, however if you change your mind, the cancellation policy below will apply:

12 我們對您的責任

12.1 我們將盡合理努力維持本公司服務的運作，並盡快修復故障。我們有權修改（包括定期更新）本公司服務，並可能基於維修、維護、改善或安全目的或任何其他正當理由，必須暫停本公司服務的運作。這種情況下，我們將盡力縮短暫停時間。

• All purchases of licences to use our Virtual Content, Games or any other digital content or Services that we provide ("Purchased Licences") are final and non-refundable except where required under applicable law.

12.2 本公司服務是依「現況」，在「現有」範圍內提供。在適用法律允許的最大範圍內，我們不保證您可在您選擇的時間或地點存取或使用本公司服務，或本公司服務不會中斷或不存在錯誤、缺陷、毀損、遺失、干擾、駭客攻擊或病毒，無論為明示、默示或法定保證。因此，對於因本公司服務無法運作、無法使用或安全漏洞，或因您信賴本公司服務的品質、準確性或可靠性而可能產生的任何損失或損害，我們概不負責。我們也不保證本公司服務可與任何特定裝置、平台、作業系統或設備搭配使用，或可以透過任何特定裝置、平台、作業系統或設備存取，或與特定軟體或連線服務結合使用。我們對此類設備、軟體或服務不承擔任何責任。您承認，我們不對任何間接、偶然、特殊、懲罰性或衍生性損失和損害負責，包括以任何形式產生的直接和間接利潤、商譽或資料損失。
 
12.3 在法律允許的最大範圍內，我們的總計責任，不問為契約、侵權、嚴格責任或其他形式所生，包括對您因本公司服務或本條款所受的任何損失、成本、費用或損害的責任，累計金額不得超過相當於您在訴因首次產生之日前 6 個月內實際向我們支付並與本公司服務相關的費用。

• For residents in the European Union and the United Kingdom, by clicking the relevant purchase order button on the purchase interface, you agree that the Purchased Licence will be supplied and delivered to you immediately before the statutory withdrawal period ends and you lose the right to withdraw your Purchased Licence once the Purchased Licence has been downloaded, streamed and/or accessed, due to the nature of the Purchased Licenses.

12.4 縱有上述規定，本條款未排除或限制本公司因我們或我們的員工或代理人的過失所致的詐欺不實陳述、死亡或人身傷害的責任，或根據任何適用法律不得排除或限制的其他責任。

11 CHANGES TO THESE TERMS

11.1 We may make changes to these Terms and/or Services at any time to: (i) reflect changes in relevant laws and regulatory requirements; and (ii) implement minor technical adjustments and improvements, for example to address a security threat.

13 個人資料

13.1	我們會根據我們的《隱私權政策》處理您的資訊。使用本公司服務，即表示您同意此類處理，並保證您提供的所有資料均準確無誤。

11.2 We may also make other changes to these Terms from time to time, for example reflect any changes we make to our Services. The updated Terms will be posted on our website. We will also notify you when we make changes to these Terms via our in-game communications, email or otherwise. It is your responsibility to ensure that you check these Terms regularly for any changes before using our Services. Your continued use of our Services will be deemed as acceptance of any changes we make to these Terms from time to time.

14 意見反應

14.1 如果您向我們提供與本公司服務相關的回饋意見、想法、概念或代碼（「回饋意見」），您特此給予我們非專屬、永久性、不可撤銷、可轉讓、可轉授權、全球性、免權利金的授權，以為任何目的、為一切目前與未來的方法和使用形式而使用、修改、複製、公開執行、公開展示、修改、推廣、翻譯、商業利用、公開和散布您的回饋意見，或建立其衍生作品。您也同意在法律允許的範圍內放棄對您的回饋意見的「人格權」。

12 OUR LIABILITY TO YOU

12.1 We will use reasonable endeavours to maintain the operation of our Services and rectify faults as quickly as possible. We reserve the right to modify, including by way of regular updates, our Services and we may have to suspend the operation of our Services for repair, maintenance, improvement or security purposes, or for any other valid reason. If so, we will try to ensure the suspension is as short as possible.

14.2 您同意我們無義務使用您的回饋意見，也無需將我們使用的任何回饋意見歸功於您。
 
15 通則

15.1 本條款載有您與我們之間就本公司服務的完整合意，並取代您與我們之間先前就本公司服務的一切協議和諒解。

12.2 Our Services are provided on an "as is" and "as available" basis.  To the fullest extent permitted under applicable law, we provide no express, implied or statutory warranties that you will be able to access or use our Services at the times or locations of your choosing or that our Services will be uninterrupted or free of errors, bugs, corruption, loss, interference, hacking or viruses.  Accordingly, we are not liable to you for any loss or damage that might arise, for example, from the inoperability, unavailability or security vulnerabilities of our Services or from your reliance on the quality, accuracy, or reliability of our Services.  We also make no guarantee that our Services will work with or can be accessed on any particular devices, platforms, operating systems or equipment, or in conjunction with any particular software or connectivity services.  We do not accept responsibility for such equipment, software or services. You acknowledge that we will not be liable for any indirect, incidental, special, exemplary, or consequential losses and damages, including loss of direct and indirect profits, goodwill or data in any way arising.

15.2 未經我們事先提供明確的書面許可，您不得以任何理由將您在本條款下的權利轉讓或以其他方式移轉予他人（或試圖或聲稱將為此行為），且我們可能全權決定拒絕此書面許可。我們得轉讓或以其他方式移轉我們的權利，亦得將本協議下的義務分包予他人。

12.3 To the maximum extent permissible by law, our total liability, whether arising in contract, tort, strict liability or otherwise, including liability for any losses, costs, expenses or damages that you suffer in connection with our Services or these Terms shall not exceed (in aggregate) the monetary amount equivalent to the charges, relating to the Services, actually paid by you to us during the 6 month period prior to the date of the cause of action first arising.
  
12.4 Notwithstanding the foregoing, nothing in these Terms shall exclude or limit our liability for fraudulent misrepresentation, death or personal injury resulting from our negligence or the negligence of our employees or agents, or any other liability that cannot under any applicable law be excluded or limited.

15.3 本條款各條款與條件各自獨立。如果任何法院或其他主管機關認定其中任一條款與條件為非法或不可執行，其餘條款與條件仍然完全有效。

13 PERSONAL DATA

13.1 We process information about your in accordance with our Privacy Policy. By using our Services, you consent to such processing, and you warrant that all data provided by you is accurate.

15.4 您同意遵守適用於本公司服務的所有當地和國際出口法律和法規。您保證：(i) 您所在的國家/地區未受到英國或美國的禁運；(ii) 您未名列於英國或美國的任何禁運或限制名單；且 (iii) 您未居住在美國財政部海外資產控制辦公室 (「OFAC」)、聯合國安理會 (「UNSC」)、英國財政部（「HMT」）制裁名單或其他制裁名單上的任何國家或地區。

14 FEEDBACK

14.1 If you provide us with any feedback, ideas, concepts or code relating to any of our Services ("Feedback"), you hereby grant us non-exclusive, perpetual, irrevocable, transferable, sub-licensable, worldwide, royalty-free licence to use, modify, copy, create derivative works of, publicly perform, publicly display, modify, promote, translate, commercially exploit, publish and distribute your Feedback for any purposes, for all current and future methods and forms of exploitation. You also agree to waive your 'moral rights' over your Feedback to the extent permitted by law.

15.5 本條款並未建立您與我們雙方之間的合夥關係、代理關係或僱傭關係。

14.2 You agree that we are not required to use your Feedback nor credit you for any Feedback that we use.

15.6 縱使我們未行使或延遲行使我們對您的權利，亦不意味著我們放棄該權利，或您免除本條款下的義務。如果我們確實放棄對您的違約行為行使權利，我們僅將以書面為之，且不表示我們將自動放棄對您後續的違約行為行使權利。

15 GENERAL

15.1 These Terms set out the entire agreement between you and us concerning our Services and they replace all earlier agreements and understandings between you and us in respect of the Services.

15.7 本條款受英格蘭和威爾斯法律管轄。您和我們均同意，對於與本條款或本公司服務相關的任何爭議，英格蘭法院享有專屬管轄權。

15.2 You may not assign or otherwise transfer your rights under these Terms to someone else for any reason (or attempt or purport to do so), unless we have first given you our express permission in writing, which we may withhold in our sole discretion. We may assign or otherwise transfer our rights and may sub-contract our obligations under this Agreement to anyone else.

16 與我們聯絡

16.1 如需客戶支援，或有意提出投訴或通報錯誤、濫用行為或違反本條款的行為，或對本公司服務有其他問題或意見，請透過 [email protected] 與我們聯絡。

15.3 Each of the terms and conditions of these Terms operates separately. If any court or other competent authority decides that any of them are unlawful or unenforceable, the remaining terms and conditions will remain in full force and effect.

10:10 GAMES – 年輕人的《使用條款》摘要

15.4 You agree to comply with all local and international export laws and regulations that apply to the Services. You warrant that: (i) you are not located in a country that is subject to embargo by the United Kingdom or the United States of America; (ii) you are not listed on any list of prohibited or restricted parties from the United Kingdom or United States of America; and (iii) you are not resident in any country or territory which appears on the sanctions lists of the Office of Foreign Assets Control of the U.S. Department of Treasury (“OFAC”), United Nations Security Council (“UNSC”), His Majesty’s Treasury (“HMT”) or any other sanctions list.

最後更新：[9月24日]

15.5 Nothing in these Terms will create any relationship of partnership, agency or employment between us.

以下是完整《使用條款》的摘要，旨在幫助未滿 18 歲的青少年了解使用我們的網站、玩我們的遊戲以及使用我們可能提供的其他產品或服務（統稱為「本公司服務」）的規則。
 
本摘要應與我們完整的《使用條款》一併閱讀，且您應要求您的家長或監護人閱讀並同意完整的《使用條款》和我們的《隱私權政策》。如果您未滿 18 歲，您只能在家長或監護人的許可下玩我們的遊戲。如果任何年齡分級機構（例如 PEGI、ESRB）或平台（例如 Steam）為我們的某款遊戲指定了年齡分級，則只有當您至少符合該遊戲的年齡分級時，您才能玩該遊戲。

15.6 If we do not enforce our rights against you, or if we delay in doing so, that does not mean that we have waived our rights against you, and it does not mean that you are relieved of your obligations under these Terms. If we do waive a breach by you, we will only do so in writing, and that will not mean that we will automatically waive any later breach by you.

雖然我們鼓勵您完整閱讀本條款，但請務必閱讀：

15.7 These Terms are governed by the laws of England and Wales. You and we both agree that the courts of England will have exclusive jurisdiction in relation to any dispute connected with these Terms or our Services.

• 第 3 節 – 我們的遊戲和服務的所有權。您並不擁有您玩的遊戲、您獲得的虛擬內容或我們向您提供的任何其他服務。您將獲得使用本公司服務的授權。 
• 第 6 節 – 社群準則。作為使用本公司服務的條件，您同意尊重其他玩家，並同意遵守《社群準則》中的規則。
• 第 11 節 – 投訴。如有任何疑問或投訴，請使用下方的電子郵件地址與我們聯絡。

16 CONTACTING US

16.1 If you require customer support or would like to report a complaint, fault, abusive behaviour or violation of these Terms or if you have any other questions or comments in relation to our Services, please contact us at [email protected].

1 簡介

本摘要文件、我們的完整《服務條款》及《隱私權政策》載有適用於所有使用本公司服務之人的規則。我們可能會更新《使用條款》（包括本摘要），因此您應定期查看我們的網站，確認是否有任何變更。如果《使用條款》或《隱私權政策》有任何變更，我們將透過電子郵件及/或遊戲內訊息通知您。 
使用本公司服務，即表示您同意遵守我們的《使用條款》和《隱私權政策》（包括我們可能做出的任何更新），並就此等文件中的條款與我們簽訂法律協議。如果您不同意本條款，您應停止使用本公司服務，並從您的裝置中刪除我們的遊戲。


10:10 GAMES – YOUNG PERSON'S TERMS OF USE SUMMARY

Last updated: [5th September 2024]

2 我們是誰

我們是 10:10 Games Limited。本公司的地址位於 Fourth Floor, Unit 5b The Parklands, Bolton, United Kingdom, BL6 4SD。 
您可以透過電子郵件聯絡我們：[email protected]。

Below is a summary of the full Terms of Use to help young people below the age of 18 understand the rules for using our websites, playing our games and using any other products or services that we may offer (together, the "Services"). 
This summary should be read together with our full Terms of Use and you should ask your parent or guardian to read and agree to the full Terms of Use and our Privacy Policy. If you are under 18 years old, you can only play our games with permission from your parent or guardian. Where any age rating body (e.g. PEGI, ESRB) or platform (e.g. Steam) assigns an age rating to one of our games, you can only play that game if you at least meet the age rating assigned to the game.

3 我們的遊戲和服務的所有權

我們的遊戲與本公司服務以及其中包含的所有內容皆為我們所有，且我們享有其權利。接受我們的條款後，以您不違反我們的條款為前提，您可以玩我們的遊戲並使用我們的網站──換言之，我們「授權」您玩我們的遊戲和使用本公司服務。此授權賦予您玩我們的遊戲和使用本公司服務的權利，但您不會擁有我們的任何遊戲或本公司服務。您不得將您的授權分享或贈送給他人。
 
如果您違反我們的任何條款，我們會撤銷您的授權，您將不再得到許可玩我們的遊戲或使用本公司服務。

While we encourage you to read these terms in full, please ensure you have read:

4 虛擬內容

在某些遊戲中，我們可能會為您提供可解鎖的數位內容、虛擬物品及/或虛擬貨幣，您可以用來購買遊戲中的虛擬物品（我們將之稱為「虛擬內容」）。與我們的遊戲一樣，您並不擁有在我們的遊戲中獲得的虛擬內容，而是擁有在獲得虛擬內容的遊戲中使用虛擬內容的授權（如同您擁有玩遊戲的授權）。此授權專屬於您個人，您的虛擬內容不能兌換成現實世界的現金。您也不得將虛擬內容出售、交易或轉讓給他人。

• Section 3 – Ownership of our Games and Services. You do not own the games you play, the Virtual Content you acquire nor any other Service we provide to you. You will have a licence to use our Services. 
• Section 6 – Community Guidelines. In exchange for using our Services, you agree to treat other players with respect and agree to follow the rules set out in our Community Guidelines.
• Section 11 – Complaints. If you have any questions or complaints, please get in contact using the email address below.

如果您的帳戶遭到暫停、終止或以任何方式發生變動，或者如果我們變更或停止某款遊戲，您可能會喪失對您已獲得或購買的虛擬內容的存取權限，且無法退款。
 
5 我們的權利和責任 

我們無法保證本公司服務始終可用，且我們可能必須暫停您對本公司服務的存取權限，以便完成維護、修理或升級。如果我們計畫暫停某項本公司服務的存取權限，我們將盡量盡快通知您，並儘快恢復提供本公司服務。我們也可能在未來停止提供某些本公司服務（包括關閉某款遊戲），但我們會盡量提前通知您。 
當我們對本公司服務進行任何變更時，我們可能會要求您安裝修補程式、更新以及可能的附加內容，以便您繼續使用本公司服務。這些更新可能會加入額外的遊戲內容或修復錯誤。

1 INTRODUCTION

This summary document, our full Terms of Service together with our Privacy Policy, sets out the rules for anyone using our Services. We may update our Terms of Use (including this summary), so you should regularly check our websites to check for any changes. If we make any changes to our Terms of Use or our Privacy Policy, we will tell you about these changes including by email and/or in-game messaging. 
By using our Services, you are agreeing to comply with our Terms of Use and Privacy Policy (including any updates that we may make) and to enter into a legal agreement with us on the terms in these documents. If you do not agree to these terms, you should stop using our Services and delete our games from your devices.

我們也無法保證本公司服務不存在錯誤、缺陷或病毒，或不包含不準確或不完整的資訊。使用本公司服務時，請務必使用防毒軟體並定期備份。
 
6 社群準則

2 WHO WE ARE

We are 10:10 Games Limited. Our company address is Fourth Floor, Unit 5b The Parklands, Bolton, United Kingdom, BL6 4SD. 
You can contact us by email at: [email protected].

使用本公司服務時，您必須始終遵守《使用條款》。以下是我們的《社群準則》中的重要規則摘要：
 
• 您不得將本公司服務用於任何非法、詐欺或惡意用途或違反本條款的行為（例如，將任何病毒上傳到我們的遊戲中）。 
• 您不得有任何反社會、冒犯他人、引起混亂或使任何其他使用本公司服務之人感到不快的言行，即不得有：(a) 霸凌；(b) 粗俗、淫穢、歧視或性別主義行為；(c) 利用遊戲中的錯誤；(d)「煽動」、「惡搞」或「騷擾」。

3 OWNERSHIP OF OUR GAMES AND SERVICES

We own and have the rights to our games and Services and everything included within them. By accepting our terms, you are allowed to play our games and use our websites as long as you do not breach our terms – in other words, we give you a 'licence' to play our games and use our services. This licence gives you the right to play our games and use our Services but you will not own any of our games or Services. You may not share or give away your licence to anyone else. 
If you breach any of our terms, we are allowed to withdraw your licence and you will no longer be permitted to play our games or use our Services.

• 您不得複製或變更我們的遊戲或網站，或與他人分享。
• 您不得從本公司服務中收集、「抓取」、「探勘」或「獲取」任何資訊或資料。
• 您不得嘗試出售或轉讓帳戶（包括您自己的帳戶）或任何虛擬內容。
• 您不得存取或嘗試存取他人的帳戶。
• 您不得以任何遊戲內服務換取現實世界的金錢或遊戲外服務。 
• 您不得於本公司服務中使用、建立或分享任何作弊機制、「機器人」或類似作弊工具，或以其他方式參與任何作弊、機器人、助推或引導或類似行為。
• 您不得創作或分享色情、褻瀆、露骨或不雅內容。 
• 您不得分享任何類型的廣告或促銷活動，包括垃圾訊息、垃圾郵件、連鎖信、傳銷或類似內容。
• 您不得分享不實或誤導資訊，或試圖使他人誤會您的身分。
• 您不得侵害他人的權利，包括著作權和其他智慧財產權。
我們的遊戲可讓您與其他玩家互動。我們可能會監控及/或節制您與其他玩家的互動，以嘗試阻止或防止違則行為。您應對任何違則行為負責。 
如果您認為其他使用者使用本公司服務的方式違反本條款，有意提出檢舉，請透過電子郵件 [email protected] 與我們聯絡。檢舉報告中請說明：
• 您認為該使用者違反《社群準則》的原因。
• 違反我們《社群準則》的場所。
• 您的帳戶詳細資訊或其他聯絡資訊，以便我們與您聯絡。
 
我們會審查您的檢舉報告，並根據我們的合理判斷，對違規者採取行動。請勿故意提出不實檢舉報告。我們會對故意提出不實檢舉報告者採取行動。 
如果要完整閱讀我們的《社群準則》，請參閱我們的《使用條款》全文。

4 VIRTUAL CONTENT

In some of our games, we may offer you access to digital unlockable content, virtual items and/or virtual currency which you can spend to buy virtual items within our games (we refer to these as "Virtual Content"). Like our games, you do not own Virtual Content you acquire within our games. You instead have a licence (in the same way you have a licence to play our games) to use the Virtual Content within the games that you acquired the Virtual Content. This licence is personal to you and your Virtual Content cannot be exchanged for real-world cash. You also cannot sell, trade or transfer your Virtual Content to anyone else.

7 您的帳戶

當您使用本公司服務時，您可能必須透過我們建立帳戶，或透過其他平台存取本公司服務（例如，您需要建立一個 Steam 帳戶才能透過 Steam 玩我們的遊戲）。您的帳戶專屬於您個人，不得與他人分享或出售。
 
請務必對您的帳戶詳細資訊保密，不得與他人分享您的登入詳細資訊。如果您遺失帳戶詳細資料或未能對登入詳細資料保密，我們不承擔任何責任。 
您了解，如果您的帳戶因任何原因遭到刪除，您將無法再存取您的帳戶資料（包括遊戲進度和虛擬內容）。
 
8 暫停您對本公司服務的存取權限

If your account is suspended, terminated or changes in any way or if we change or discontinue one of our games, you may lose access to Virtual Content that you have earned or purchased without a refund.

如果我們認為您違反本條款，我們可以暫停您的帳戶及/或您對本公司服務的存取權限。如果您遭到停權，我們將調查您的違規行為，並根據調查結果，決定解除停權，或者禁止您使用本公司服務且不予退款。
 
9 平台 

我們的遊戲僅可透過第三方平台（包括 Steam、Epic Games Store、PlayStation 4 和 5、Xbox Series X/S 和 Nintendo Switch）存取。這些平台自有條款與條件，您必須閱讀並同意該等條款與條件，才能在該平台上存取我們的遊戲。如果您違反平台條款，我們會將該違規行為視為違反本條款。 
如果本公司服務連結至另一個網站或平台，我們無法控制該網站或平台的內容。因此，我們對該第三方內容不承擔任何責任，您必須自行承擔造訪該等第三方網站和平台的風險。
 
10 隱私權 

在使用任何本公司服務之前，請閱讀並要求您的家長或監護人也閱讀我們的《隱私權政策》。我們的《隱私權政策》說明了當您使用本公司服務時，我們如何收集和使用您的個人資訊（例如您的姓名和電子郵件地址）。

5 OUR RIGHTS AND RESPONSIBILITIES 

We cannot guarantee that our Services will be available at all times, and we may have to pause your access to our Services to complete any maintenance, repairs or upgrades. We will try to let you know as soon as possible if we plan to pause access to one of our Services and make our Services available as soon as we can. We may also stop providing certain Services in the future (including if we shut down one of our games) but we will try to give you as much notice as possible before we do this. 
When we make any changes to our Services, we may ask you to install patches, updates and possibly additional content for you to keep using our Services. These updates may add extra game content or fix bugs. 
We also cannot guarantee that our Services will be free from errors, bugs or viruses or include inaccurate or incomplete information. Please make sure that you use anti-virus software and have up-to-date back-ups while using our Services.

11 投訴

如果您有任何意見，請容我們先嘗試解決。您可以透過電子郵件，將您的投訴詳細內容傳送至 [email protected]。如果您是透過其他平台購買任何本公司服務（包括虛擬內容），請先聯絡該平台。

6 COMMUNITY GUIDELINES

You must always comply with the Terms of Use when using our Services. Below is a summary of the key rules in our Community Guidelines:

• You must not use our Services for anything which is illegal, is fraudulent or malicious or in a way that breaches these terms (for example, uploading any viruses onto our games). 
• You must not say or do anything which is antisocial, offensive, disruptive or otherwise unpleasant to anyone else using our Services, this means no: (a) bullying; (b) vulgar, obscene, discriminatory or sexist behaviour; (c) exploiting any bugs in our games; (d) "flaming", "trolling" or "griefing".
• You must not copy or alter our games or websites or share these with anyone else.
• You must not collect, ‘scrape’, ‘mine’ or ‘harvest’ any information or data from our Services.
• You must not try to sell or transfer an account (including your own) or any Virtual Content.
• You must not access or attempt to access other people's accounts.
• You must not perform any in-game service for real-world money or services outside the game. 
• You must not use, create or share any cheats or "bots" or similar cheating tool to be used with our Services or otherwise engage in any cheating, botting, boosting or booting or similar.
• You must not create or share pornographic, profane, sexually explicit or indecent content. 
• You must not share advertising or promotions of any kind, including spam, junk mail, chain letters, pyramids schemes or similar.
• You must not share false or misleading information or try to mislead anyone about who you are.
• You must not breach the rights of anyone else including copyrights and other intellectual property rights.
Our games allow you to interact with other players. We may monitor and/or moderate your interactions with other players to try and stop or prevent breaches of these rules. You are responsible for any breaches of these rules. 
If you would like to report any use of our Services by any other user which you believe is in breach of these terms, please contact us by email at [email protected]. Please make sure your report includes:
• Why you think the users is in breach of our Community Guidelines.
• Where the breach of our Community Guidelines happened.
• Your account details or other contact information for us to get in touch with you.

We will review your report and may, at our reasonable discretion, take action against anyone who breach our terms. Please do not submit reports which are deliberately false. We will take action against anyone who deliberately sends false reports. 
To read our Community Guidelines in full, please see our full Terms of Use.

7 YOUR ACCOUNT

When you use our Services, you may be asked to create an account with us or through another platform to access our Services (for example, you will need to create a Steam account to play our games via Steam). Your account is personal to you and cannot be shared or sold to anyone else.

You must make sure to keep your account details secret and you will not share your login details with anyone else. We are not responsible if you lose your account details, or you fail to keep your login details secret. 
You understand that if your account is deleted for any reason, you will no longer have access to your account data (including game progress and Virtual Content).

8 SUSPENDING YOUR ACCESS TO OUR SERVICES

We can suspend your accounts with us and/or your access to our Services if we believe you are in breach of these terms. If you are suspended, we will investigate your breach and, depending on our findings, either lift the suspension or ban you from using our Services without any refund.

9 PLATFORMS 

Our games may only be accessed through third-party platforms (including Steam, Epic Games Store, PlayStation 4 and 5, and Xbox Series X/S and Nintendo Switch). These platforms will have their own terms and conditions which you will need to read and agree to in order to access our games on that platform. If you breach the platform's terms, we will treat that breach as a breach of these terms.

If any of our Services link to another website or platform, we have no control over the content of that website or platform. Therefore, we are not responsible for that third party content, and you visit these third party websites and platforms at your own risk.

10 PRIVACY

Please read and ask your parent or guardian to read our Privacy Policy before using any of our Services. Our Privacy Policy explains how your personal information (e.g. your name and email address) is collected and used by use when you use our Services.

11 COMPLAINTS

If you have any complaints, please let us try to resolve it first. You can send us details of your complaint by email to [email protected]. If you purchased any our Services (including Virtual Content) through another platform, please contact that platform first.