Terms Watch

10:10 GAMES – TERMS OF USE

10:10 GAMES – 使用条款

A summary of this document, written for young people, is available after section 16.1.

有关专门为青少年编写的本文档的摘要，请参阅第 16.1 节。

Last updated: [5th September 2024] 

上次更新日期：[9月24日]

These Terms of Use, together with our Privacy Policy and all supplemental terms and other documents referenced in these terms as amended from time to time (together, the "Terms") govern your downloading and/or use of our Games, Virtual Content (each as defined below), applications, websites and any other services made available by us from time to time (together, the "Services"). 

您下载和/或使用我们的游戏、虚拟内容（定义分别见下文）、应用程序、网站以及我们不时提供的任何其他服务（统称“服务”）受本《使用条款》、我们的《隐私政策》以及本条款（经不时修订）中引用的所有补充条款和其他文档（统称“条款”）的管辖。
 
1 关于我们

1.1 我们 10:10 Games Limited 是一家在英格兰和威尔士注册的公司，公司编号为 13443989，注册办公室位于 Fourth Floor, Unit 5b The Parklands, Bolton, United Kingdom, BL6 4SD。在本条款中，我们将会称自己为“我们”、“我们的”或“10:10 Games”。

1 ABOUT US

1.1 We are 10:10 Games Limited, a company registered in England and Wales under company number 13443989, and whose registered offices are at Fourth Floor, Unit 5b The Parklands, Bolton, United Kingdom, BL6 4SD.  In these Terms, we will refer to ourselves as "we", "us", "our" or "10:10 Games".

1.2 所述的“游戏”是指由我们开发或提供并不时供您使用的任何游戏，包括 Funko Fusion。

1.2 When we refer to our "Games", we are referring to any games developed or made available by us and made available to you from time to time including Funko Fusion.

1.3 我们不保证持续提供任何服务，也不保证我们的服务在任何时候、任何地点、任何特定时间都可供使用，或我们将在特定时间内继续提供此类服务。

1.3 We do not guarantee the ongoing supply of any of our Services or that our Services will be available at all times, in all locations, or at any given time or that we will continue to offer such Services for a particular length of time.

1.4 您可以通过 [email protected] 联系我们。

1.4 You can contact us at [email protected].

2 重要提示

2.1 请仔细阅读本条款，它们会构成您和 10:10 Games 之间具有法律约束力的合同，并约束您对我们服务的使用。若访问或使用我们的任何服务，即表示您接受并同意本条款。如果您不同意本条款，您可能无法访问、购买或使用我们的服务。虽然您应该完整地阅读本条款，但请特别注意：

2 IMPORTANT INFORMATION

2.1 Please read these terms carefully as they form a legally binding contract between you and 10:10 Games and govern your use of our Services.  By accessing or using any of our Services, you accept and agree to these Terms.  If you do not agree to these Terms, you may not access, purchase or use our Services. Whilst you should read these Terms in full, please pay particular attention to:

• 许可（第 5 条）。当您使用和/或购买我们的某项服务时，您将获得使用该服务的许可。您并不拥有任何供您使用的服务的所有权。  
• 社区准则（第 9 条）。您同意在使用我们的服务时遵守与您的行为相关的《社区准则》。
• 联系我们（第 16 条）。如果您想寻求支持、提交投诉或举报任何违反我们《社区准则》的行为，请通过 [email protected] 与我们联系。

• Licence (section 5). When you use and/or purchase one of our Services, you receive a licence to use that Service. You do not own any of the Services provided to you.  
• Community Guidelines (section 9). You agree that you will follow the Community Guidelines relating to your conduct while using our Services.
• Contacting Us (section 16). If you would like to ask for support, submit a complaint or report any breach of our Community Guidelines, please contact us at [email protected].

3 关于您

3.1 若使用我们的服务，即表示您同意您 (i) 已年满 18 岁，或 (ii) 如果您未满 18 岁，则您已与您的父母或监护人一起查阅了本条款，并且他们已代表您同意本条款并对您对本条款的遵守情况承担全部责任。如果父母/监护人告知我们，他们的子女在注册和/或使用我们的服务时谎报了年龄，我们会将其帐户停用（定义见下文），但前提是我们有充足的信息证明举报人确实是该子女的父母或监护人。您还声明，根据您所在司法管辖区的法律规定，您至少已达到同意数据处理的最低年龄（例如，在美国为 13 岁，在某些欧盟司法辖区为 16 岁），并且根据适用法律未被禁止访问服务。
 
3.2 如果适用的年龄分级机构（例如 PEGI、ESRB）或平台（例如 Steam）将某款特定游戏分类为仅适合特定年龄的用户游玩，则在此类情况下，未达到该年龄分类的用户将无权游玩、使用或访问此款特定游戏，直至他们达到指定的年龄分类。

3 ABOUT YOU

3.1 By using our Services, you agree that you (i) are at least 18 years of age, or (ii) if you are younger than 18, that you have reviewed these Terms with your parent(s) or guardian(s) and they have agreed to these Terms on your behalf and take full responsibility for your compliance with them. If we are informed by a parent/guardian that their child has misrepresented their age when registering for and/or using our Services, we will Stop their Account (as defined below) provided we have information which satisfies us that the reporting person is indeed the parent or guardian of that child. You also represent that you are at least the minimum age to consent to data processing under the laws of your jurisdiction (e.g. 13 years old in the United States and 16 years old in some EU jurisdictions) and are not barred from accessing the Services under applicable law. 

3.3 如果您通过第三方平台或网站访问我们的服务，则除了本条款之外，您可能还需要遵守此类第三方平台或网站的条款和条件，请仔细阅读。

3.2 Where an applicable age rating body (e.g. PEGI, ESRB) or platform (e.g. Steam) classifies a particular Game as suitable to be played only by users of a specified age then, in such circumstances, users below this classified age shall not be entitled to play, use or access the particular Game until they have reached the specified age classification.

3.4 对于父母/监护人。请熟悉我们提供游戏的设备和平台上可用的任何家长控制功能。这些控制功能可用于限制在游戏上花费的时间和金钱，并管理用户之间消息传递等功能。有关家长控制功能的更多信息，在大多数情况下，可参阅相关设备制造商和平台提供商在其各自的网站上提供的进一步指导。如需了解更多信息，另请访问 https://www.askaboutgames.com/get-smart-about-play/。 
  
4 您的帐户

4.1 您可能需要在我们这里和/或第三方平台（例如 Steam）或网站运营商处创建一个帐户，然后才能访问我们的服务（“帐户”）。 
4.2 当您创建您的帐户时，您必须选择并维护您的登录详细信息（包括您的用户名和密码）。您的帐户必须包含真实准确的个人信息（例如您的姓名），并且这些信息必须保持最新。
4.3 您必须确保：
• 您不会与任何人分享您的帐户详细信息。
• 您不会向任何人出售、转让或以其他方式提供您帐户的访问权限。 
• 您对您的帐户详细信息保密。
 
4.4 您对您帐户下的所有活动承担全部责任，包括由于您分享了您的登录详细信息（有意或无意）而导致您的帐户被其他人访问的情况。对于因您的帐户或您用于访问我们服务的任何第三方帐户被未经授权使用而造成的任何损失或损害，10:10 Games 概不承担任何责任。如果我们发现您的帐户或您用于访问我们服务的任何第三方帐户使用了辱骂性、攻击性或诽谤性的显示名称和/或角色，我们保留更改您的帐户名称的权利。

3.3 If you access our Services through a third-party platform or site, you may be required to comply with their terms and conditions in addition to these Terms, please read these carefully.

4.5 当我们提及“停用”帐户时，这包括暂时或永久禁用、暂停使用或封禁帐户（包括您用于访问我们服务的第三方平台帐户）。如果您的帐户被禁用或封禁，您将无法访问您的帐户，并且之前授予您使用我们服务的任何许可将被暂时或永久撤销。
 
4.6 如果出现以下情况，我们可能会停用您的帐户：

3.4 For Parents/Guardians. Please familiarise yourself with any parental controls available on the devices and platforms on which our Games our offered. These controls may be used to limit the amount of time and money spent on the Game and manage features such as user-to-user messaging. To find out more about parental controls, in most cases the manufacturer of the relevant device and the provider of the platform will include further guidance on their respective websites. For further information, please also visit https://www.askaboutgames.com/get-smart-about-play/. 
  
4 YOUR ACCOUNT

4.1 You may be required to make an account with us and/or with a third-party platform (e.g. Steam) or site operator to access our Services ("Account"). 

• 您违反了本条款（包括下文所述的《社区准则》）。
• 我们有理由相信，为了防止或制止对我们、我们的任何服务、我们服务的其他用户、公众或您造成的任何伤害或损害，有必要停用您的帐户。
• 我们不再提供您拥有帐户的服务（我们将在此之前向您发出合理的通知）。

4.2 When you create your Account, you must choose and maintain your login details (including your username and password). Your Account must include truthful and accurate information about yourself (e.g. your name) and this information must be kept up to date.

4.7 在停用您的帐户之前，我们将尽力向您发出合理的通知。但是，如果您严重违反了我们的条款或之前已收到警告，我们可能会立即停用您的帐户。在此类情况下，我们将视情况通过电子邮件或在服务内以书面形式通知您，本条款中授予的许可将会终止，并且您必须停止使用所有适用的服务。

4.3 You must ensure that:

4.8 如果您认为有人盗用了您的帐户，或者您认为除您之外的其他人获得了您帐户的访问权限，请立即通过 [email protected] 联系我们。 

• You do not share your Account details with anyone.
• You do not sell, transfer or otherwise provide access to your Account to anyone. 
• You keep your Account details secret. 

5 第三方平台
 
5.1 我们的服务可能通过第三方平台提供，包括游戏平台（例如 Steam）。这些平台会制定自己的条款和条件，您在使用此类平台之前需要同意他们的条款和条件。这些条款和条件将构成您与相关平台之间的单独协议，并且是对本条款的补充。即使您从第三方单独购买了我们的服务，您也必须接受本条款才能使用我们的服务。
 
5.2 您违反任何第三方平台或发行商的条款和规则将被视为违反本条款，我们可能会停用您的帐户。

4.4 You are solely responsible for all activity on your Account, including where your Account has been accessed by another person if you have shared your login details (intentionally or unintentionally). 10:10 Games accepts no responsibility for any losses or harm you suffer from any unauthorised use of your Account or any third-party account that you use to access our Services. We reserve the right to change your Account name if we find that your Account or any third-party account you use to access our Services uses abusive, offensive, or defamatory screen names and/or personas.

5.3 如果我们的服务包含第三方提供的其他服务和资源的链接或与之相连接，我们无法控制这些服务或资源的内容，也不对此类第三方服务或资源的合法性、准确性或质量作出任何保证或声明。您通过点击服务上的链接访问任何外部网站的风险完全由您自行承担。对于其内容、行为、安全或对您个人数据的处理，我们概不承担任何责任。

4.5 When we refer to "Stopping" or to "Stop" Account, this includes temporarily or permanently disabling, suspending or banning an Account (including a third-party platform account that you have used to access our Services). If your Account is disabled or banned, you will not be able to access your Account and any licences previously granted to you to use our Services will be either temporarily or permanently revoked. 

6 许可
 
6.1 如果您同意并遵守本条款，我们将向您授予个人、有限、不可转让、不可再授权、可撤销和非排他性的许可，供您将我们的服务用于个人和非商业用途。如果我们停用您的帐户，您使用我们服务的许可也将终止。
  
6.2 服务中的所有知识产权和其他权利均归 10:10 Games 独家所有。您对服务不享有任何所有权、产权或其他所有权，不论您是否获得和/或购买了我们的任何服务。

4.6 We may Stop your Account if:

7 虚拟内容

• You have breached these Terms (including our Community Guidelines below).
• We reasonably believe it is necessary in order to prevent or stop any harm or damage to us, to any of our Services, to other users of our Services, to the general public, or to you.
• We no longer provide the Services for which you have an Account (we will give you reasonable notice before this happens).
4.7 We will always do our best to give you reasonable notice before Stopping your Account. However, if you have seriously breached our Terms or have been issued with previous warnings, we may immediately Stop your Account. Under such circumstances we will notify you in writing by email or within the Services as appropriate and the licence granted in these Terms will terminate and you must cease all use of the applicable Services.

7.1 在玩我们的游戏时，您可能有机会购买或获得额外的游戏内内容，例如游戏内装饰品、虚拟物品和虚拟货币，这些内容可用于购买在我们的游戏中使用的额外内容（我们将这些内容称为“虚拟内容”）。您在我们的服务中获取或使用的虚拟内容均受本条款的约束。
  
7.2 当您收到虚拟内容时，我们将向您授予有限、不可转让、不可再授权、可撤销、非排他性的许可，供您访问相关虚拟内容。您对所获得的任何虚拟内容不享有任何所有权。
 
7.3 您不得向任何其他人出售、交易或转让虚拟内容，或将其兑换为现实世界中的现金、商品或服务，或服务之外的任何其他内容。我们严禁使用虚拟内容作为与任何其他人赌博或打赌的赌注。
 
7.4 在法律允许的范围内，我们有权随时以任何理由删除、更改虚拟内容或对其进行重新定价。
 
7.5 除非适用法律另有规定，所有虚拟内容的购买均视为最终决定且不可退款。

4.8 Please contact us immediately at [email protected] if you believe that someone has stolen your Account or you believe someone other than you has gained access to your Account. 

8 您的权利和责任

8.1 如果第三方声称您使用服务违反了本条款或任何其他法律法规或侵犯了任何第三方的权利，从而导致我们支付损害赔偿或产生任何其他损失或费用（包括法律费用），您同意向我们做出赔偿。
 
8.2 您必须遵守您所居住的或您访问我们服务时所在国家或州适用于您的法律。如果任何适用于您的法律限制或禁止您使用我们的服务，您应停止使用我们的服务。

5 THIRD PARTY PLATFORMS 

5.1 Our Services may be provided through a third-party platform, including game platforms (e.g. Steam) which will have their own terms and conditions which you will need to agree to before using that platform. Those terms and conditions will form a separate agreement between you and the relevant platform and are in addition to these Terms. Even if you have purchased our Services separately from a third party, you must accept these Terms before you may use our Services. 

8.3 您的设备可能需要满足某些硬件、软件和网络要求才能玩我们的游戏。我们的游戏也可能仅可在某些平台上访问（例如 Steam）。我们无法保证我们的游戏能够在特定设备、平台、操作系统或设备上运行或与之兼容，或与任何其他软件或连接服务结合使用，也无法保证我们的服务能够在所有地理位置使用。您购买我们游戏的商店将会提供最低技术规格和兼容性信息。|

5.2 Any breach of the terms and rules of any third-party platform or publisher shall be deemed to be a breach of these Terms by you and we may Stop your Account.

8.4 当我们对我们的服务进行任何更改时，我们可能会要求您安装补丁、更新和可能的附加内容，以便您继续使用我们的服务。这些更新可能会添加额外的游戏内容或修复错误，您必须安装这些更新才能继续使用我们的服务。

5.3 Where our Services contain links to, and connect with, other services and resources provided by third parties, we have no control over the content of those services or resources and we make no warranties or representations as to the legitimacy, accuracy or quality of such third-party services or resources. Any external site that you visit by clicking through a link on the Services is entirely at your own risk. We accept no responsibility for their content, behaviour, safety or treatment of your personal data.

9 社区准则

9.1 在使用我们的服务时，您可能可以与服务的其他用户进行互动。我们希望确保我们的游戏有一个安全、愉快和包容的环境，因此我们发布了这些《社区准则》，所有用户都必须遵守。这些《社区准则》旨在确保我们的用户以善意和尊重的方式行事，并且不会将我们的服务用于任何非法目的。若同意本条款，即表示您也同意遵守《社区准则》。任何违反《社区准则》的行为都将被视为违反本条款，并可能导致您的帐户被停用。

6 LICENCE 

6.1 By agreeing to and complying with these Terms, we grant you a personal, limited, non-transferable, non-sub-licensable, revocable and non-exclusive licence to use our Services for your own personal and non-commercial use. If we Stop your Account, your licence to use our Services will end.  

9.2 您同意您不会将服务（或您用于访问我们服务的任何第三方平台）用于以下目的：

6.2 All intellectual property and other rights in the Services are solely owned by 10:10 Games. You have no ownership, title, or other ownership rights in and to the Services, regardless of whether you acquired and/or purchased any of our Services.

• 将服务用于或允许将服务用于任何非法、欺诈或违反本条款的目的或活动；
• 以任何方式对服务或其任何部分进行复制、分发、公开展示或执行、翻译、修改、改编、创建衍生作品、解构、反向工程、反编译或反汇编； 
• 出售、购买、交易或以其他方式转让或要约转让您的帐户、对我们服务的任何个人访问权限或与您的帐户相关的内容，包括虚拟内容（无论此类内容是在我们的服务内还是在第三方网站上，或与任何游戏外交易相关）； 

7 VIRTUAL CONTENT

7.1 When playing our Games, you may have the opportunity to purchase or acquire additional in-game content, such as in-game cosmetics, virtual items and virtual currencies which can be used to purchase additional content to be used within our Games (we refer to these as "Virtual Content"). Virtual Content you obtain or make use of within our Services is subject to these Terms.  

• 访问或试图访问其他用户的帐户或突破或试图突破与服务有关的任何安全措施； 
• 宣扬暴力或歧视、促进或支持任何非法活动或其他令人反感的活动； 
• 骚扰、威胁、误导、羞辱、发送垃圾邮件或对他人做出任何其他不受欢迎的行为，或进行人身攻击或发表有关种族、性取向或宗教的言论； 
• 组织或参与任何有害、辱骂性、攻击性、淫秽性、威胁性、欺凌性、粗俗性、露骨色情（包括裸体和任何形式的不当暴露）、诽谤性、侵犯个人隐私或鼓励违反法律或在理性自然人看来令人反感和/或不当行为的活动或团体；
• 使用辱骂性、攻击性或诽谤性的显示名称和/或角色，无论是通过我们的服务还是通过第三方设备或平台创建；
• 上传任何包含病毒、木马、蠕虫、间谍软件、定时炸弹、损坏数据或其他可能损坏、干扰或破坏任何服务的计算机程序的文件；
• 侵犯第三方的权利，包括（但不限于）版权、商标、专利、设计权、道德权利、隐私权、公开权或任何其他财产权；
• 上传任何类型的广告、促销或商业招揽，包括（但不限于）垃圾邮件、垃圾信件、连锁信件、金字塔骗局或类似内容；
• 使用我们的服务来构建可能与我们的服务形成竞争的服务或游戏，或协助他人构建可能与我们的服务形成竞争的服务或游戏；
• 试图或声称冒充任何人或歪曲您的身份、与任何其他人的从属关系或联系；
• 探测、扫描或测试我们服务的漏洞，或规避或违反我们服务的安全或认证措施；
• 不当使用游戏内支持或投诉按钮或向我们提出虚假举报；
• 使用任何机器人、蜘蛛程序、网站搜索/检索应用程序，或其他手动或自动设备或流程来检索、编制索引、“数据挖掘”或以任何方式复制或规避我们服务的内容、导航结构或呈现方式； 
• 使用、开发、托管或分发与服务相关的作弊软件、自动化软件（“机器人程序”）、修改大厅、黑客程序、游戏模组或任何其他未经授权的第三方软件，或参与任何形式的作弊、机器人操作、加速或引导，或以其他方式试图规避旨在控制对我们服务的访问或服务元素的技术措施；或者
• 从事任何我们认为违反或可能违反本条款精神的行为。

7.2 When you receive Virtual Content, we grant you a limited, non-transferable, non-sub-licensable, revocable and non-exclusive licence to access the relevant Virtual Content. You do not have any right of ownership over any Virtual Content you obtain. 

9.3 在服务功能允许的范围内，您不得在使用服务或任何相关网站、聊天室或论坛时发布或传播任何人的“真实世界”个人信息。 
9.4 我们保留访问、监控和/或记录服务内任何在线活动的权利，并且您明确同意我们出于这些目的访问和记录您的活动。
9.5 任何违反上述行为准则的行为均由我们自行根据实际情况作出合理认定。

7.3 You are not allowed to sell, trade or transfer Virtual Content to any other person or exchange it for real-world cash, goods or services, or anything else outside the Services. You are strictly prohibited from using Virtual Content as a stake in a bet or wager with anyone else. 

10 取消

10.1 我们希望您喜欢我们的服务，但如果您改变主意，则以下取消政策将适用：

7.4 We have the right to remove, alter or re-price Virtual Content at any time for any reason to the extent permitted by law. 

• 针对使用我们的虚拟内容、游戏或我们提供的任何其他数字内容或服务，所有购买的相关许可（“购买的许可”）均视为最终决定且不可退款，适用法律另有规定的除外。 
• 对于欧盟和英国居民，点击购买界面上的相关采购订单按钮，即表示您同意，购买的许可将在法定撤销期结束之前立即提供并交付给您。此外，由于购买的许可的性质，一旦购买的许可被下载、流式传输和/或访问，您将无权撤销购买的许可。 

7.5 All purchases of Virtual Content are final and non-refundable except as otherwise required by applicable law.

11 本条款的变更

11.1 我们可能会随时修改本条款和/或服务以：(i) 反映相关法律和监管要求的变化；(ii) 实施微小的技术调整和改进，例如应对安全威胁。

8 YOUR RIGHTS AND RESPONSIBILITIES

8.1 You agree to compensate us where we pay damages or incur any other losses or expenses (including legal fees) in respect of any claim made by a third party that your use of the Services is in breach of these Terms, contrary to any other laws and regulations or infringes the rights of any third party. 

11.2 我们还可能不时对本条款进行其他更改，例如反映我们对服务所做的任何变更。更新后的条款将在我们的网站上发布。此外，当我们对本条款进行更改时，我们也会通过游戏内通讯、电子邮件或其他方式通知您。在使用我们的服务之前，您有责任确保定期检查本条款是否有任何变更。您继续使用我们的服务将被视为接受我们对本条款不时做出的任何变更。
 
12 我们对您的责任

12.1 我们将尽合理努力维持我们服务的运行并尽快纠正故障。我们保留修改（包括定期更新）我们服务的权利，并且我们可能出于维修、维护、改进或安全目的或任何其他正当理由暂停运行我们的服务。在这种情况下，我们会尽力确保暂停时间尽可能短。
 
12.2 我们是在“现状”及“现有”的基础上提供服务。在适用法律允许的最大范围内，对于您能够在所选择的时间或地点访问或使用我们的服务，或者我们的服务不会中断或不存在错误、漏洞、损坏、丢失、干扰、黑客攻击或病毒，我们不作任何明示、暗示或法定的保证。因此，对于因我们的服务无法操作、不可用或存在安全漏洞，或因您依赖我们服务的质量、准确性或可靠性等而产生的任何损失或损害，我们概不承担任何责任。我们也不保证我们的服务能够在任何特定设备、平台、操作系统或设备上运行或访问，或与任何特定软件或连接服务结合使用。我们不对此类设备、软件或服务承担任何责任。您确认，对于任何间接、附带、特殊、惩戒性的或后果性的损失和损害，包括以任何方式产生的直接和间接利润、商誉或数据的损失，我们概不承担任何责任。
 
12.3 在法律允许的最大范围内，我们的总责任（无论是因合同、侵权、严格责任还是其他原因而产生），包括对您因我们的服务或本条款而遭受的任何损失、成本、费用或损害的责任，不得超过（总计）在诉因首次产生之日前 6 个月期间您实际向我们支付的服务相关费用的等值金额。
  
12.4 尽管有上述规定，本条款中的任何内容均不排除或限制我们对因我们或我们的员工或代理人的疏忽而导致的欺诈性失实陈述、死亡或人身伤害的责任，或根据任何适用法律不能排除或限制的任何其他责任。

8.2 You must comply with the laws that apply to you in the country or state in which you live or from which you access our Services. You should stop using our Services if any laws applicable to you restrict or prohibit you from using our Services.

13 个人数据

13.1 我们根据我们的《隐私政策》处理有关您的信息。使用我们的服务即表示您同意此类处理，并保证您提供的所有数据都是准确的。

8.3 Your device may need to meet certain hardware, software and network requirements to play our Games. Our Games may also only be accessible on certain platforms (such as Steam). We cannot guarantee that our Games will work on or be compatible with a particular device, platform, operating system or equipment or in conjunction with any other software or connectivity service, or that our Services will be available in all geographic locations. Minimum technical specifications and compatibility information are available on the store that you acquire our Games.

14 反馈

14.1 如果您向我们提供与我们的任何服务有关的任何反馈、想法、概念或代码（“反馈”），您特此授予我们非排他性、永久、不可撤销、可转让、可再授权、全球性、免特许权使用费的许可，以出于任何目的、按照所有当前和未来的利用方法和形式，对您的反馈进行使用、修改、复制、创作衍生作品、公开执行、公开展示、更改、推广、翻译、商业利用、发布和分发。您还同意在法律允许的范围内放弃对您的反馈的“道德权利”。

8.4 When we make any changes to our Services, we may ask you to install patches, updates and possibly additional content for you to keep using our Services. These updates may add extra game content or fix bugs and must be installed by you to continue using our Services.

14.2 您同意我们没有义务使用您的反馈，也没有义务为我们使用的任何反馈给您署名。
 
15 一般条款

15.1 本条款构成您与我们之间有关我们服务的完整协议，并取代您与我们之间关于服务的所有先前协议和理解。

9 COMMUNITY GUIDELINES

9.1 When using our Services, you may be able to interact with other users of the Services.  We want to ensure that our Games are a safe, enjoyable and inclusive environment so we have published these Community Guidelines that all users must comply with.  These Community Guidelines are designed to ensure that our users act with kindness and respect and that they don't use our Services for any illegal purposes.  By agreeing to these Terms, you are also agreeing to comply with the Community Guidelines.  Any breach of the Community Guidelines will be treated as a breach of these Terms and may result in your Account being Stopped.

15.2 您不得以任何理由将您在本条款项下的权利转让或以其他方式出让给他人（或试图或声称这样做），除非我们事先以书面形式向您授予明确许可，但我们可自行决定是否授予该许可。我们可以转让或以其他方式出让我们的权利，并且可以将我们在本协议项下的义务分包给任何其他人。

9.2 You agree that you will not use the Services (or any third party platform you use to access our Services) to:

15.3 本条款中的每项条款和条件均单独适用。如果任何法院或其他主管当局认定其中任何一项是非法或不可执行的，其余条款和条件仍应完全有效。

• use or allow the use of the Services for any purpose or activity that is illegal, fraudulent or in breach of these Terms;
• reproduce, distribute, publicly display or perform, translate, modify, adapt, create derivative works from, deconstruct, reverse engineer, decompile or disassemble, in any manner the Services or any portion thereof; 
• sell, buy, trade or otherwise transfer or offer to transfer your Account, any personal access to our Services, or content associated with your Account, including Virtual Content, either within our Services or on a third-party website, or in connection with any out-of-game transaction; 
• access or attempt to access the Accounts of other users or penetrate or attempt to penetrate any security measures relating to the Services; 
• promote violence or discrimination, promote or endorse any illegal activity or otherwise be objectionable; 
• harass, threaten, mislead, embarrass, spam, or do anything else to another person that is unwanted, or making personal attacks or statements about race, sexual orientation or religion; 
• organise or participate in any activity or group that is harmful, abusive, offensive, obscene, threatening, bullying, vulgar, sexually explicit (including nudity and any form of inappropriate exposure), defamatory, invasive of personal privacy or encourages conduct that would violate a law or in a reasonable person’s view be objectionable and/or inappropriate;
• use abusive, offensive, or defamatory screen names and/or personas, whether created through our Services or through third party devices or platforms;
• upload any files that contain viruses, trojans, worms, spyware, time bombs, corrupted data or other computer programs that may damage, interfere with or disrupt any of the Services;
• infringe the rights of third parties including (without limitation), copyrights, trade marks, patents, design rights, moral rights, rights of privacy, rights of publicity or any other property rights;
• upload advertising, promotions or commercial solicitations of any kind, including (without limitation) spam, junk mail, chain letters, pyramids schemes or similar;
• use our Services to build a service or game that may compete with our Services or assist another person in building a service or game that would compete with our Services;
• attempt to or purport to impersonate any person or misrepresent your identity, affiliation or connection to any other person;
• probe, scan or test the vulnerability of our Services, or circumvent or breach the security or authentication measures of our Services;
• improperly use in-game support or complaint buttons or make false reports to us;
• use any robot, spider, site search/retrieval application or other manual or automatic device or process to retrieve, index, 'data mine' or in any way reproduce or circumvent the content, navigational structure or presentation of our Services; 
• use, develop, host or distribute cheats, automation software (‘bots’), modded lobbies, hacks, mods or any other unauthorised third-party software in connection with the Services, or engage in any form of cheating, botting, boosting, or booting, or otherwise attempt to circumvent technological measures designed to control access to, or elements of, our Services; or
• do anything that, in our opinion breaches or may breach the spirit of these Terms.

15.4 您同意遵守适用于服务的所有当地和国际出口法律法规。您保证：(i) 您所在国家不受英国或美国禁运的约束；(ii) 您未被列入英国或美国的任何禁止或限制方名单；以及 (iii) 您居住的国家或地区未被列入美国财政部外国资产控制办公室 (“OFAC”)、联合国安全理事会 (“UNSC”)、英国财政部 (“HMT”) 的制裁名单或任何其他制裁名单。

9.3 To the extent the Service functionality permits, you shall not post or communicate any person's 'real world' personal information whilst using the Services or any related websites, chat rooms or forums.

15.5 本条款中的任何内容均不会在您和我们之间建立任何合伙、代理或雇佣关系。

9.4 We reserve the right to access, monitor and/or record any online activity within the Services and you give us your express consent to access and record your activities for these purposes.

15.6 我们没有对您行使或延迟行使我们的权利并不意味着我们放弃了对您的权利，也不意味着免除了您在本条款项下的义务。如果我们确实对您的违约行为弃权，我们将仅以书面形式作出，但这并不意味着我们将自动对您后续的任何违约行为弃权。

9.5 Any breach of the above rules of conduct shall be determined by us at our discretion, acting reasonably in all circumstances.

15.7 本条款受英格兰和威尔士法律管辖。您和我们均同意，英格兰法院对有关本条款或我们的服务的任何争议具有专属管辖权。

10 CANCELLATION

10.1 We hope you enjoy our Services, however if you change your mind, the cancellation policy below will apply:

16 联系我们

16.1 如果您需要客户支持或想要举报投诉、过失、辱骂行为或违反本条款的行为，或者您对我们的服务有任何其他疑问或意见，请通过 [email protected] 联系我们。

• All purchases of licences to use our Virtual Content, Games or any other digital content or Services that we provide ("Purchased Licences") are final and non-refundable except where required under applicable law.

1
0:10 GAMES – 青少年使用条款摘要

上次更新日期：[9月24日]

• For residents in the European Union and the United Kingdom, by clicking the relevant purchase order button on the purchase interface, you agree that the Purchased Licence will be supplied and delivered to you immediately before the statutory withdrawal period ends and you lose the right to withdraw your Purchased Licence once the Purchased Licence has been downloaded, streamed and/or accessed, due to the nature of the Purchased Licenses.

以下是完整《使用条款》的摘要，本摘要旨在帮助未满 18 岁的青少年了解使用我们的网站、玩我们的游戏以及使用我们可能提供的任何其他产品或服务（统称为“服务”）的相关规定。 

11 CHANGES TO THESE TERMS

11.1 We may make changes to these Terms and/or Services at any time to: (i) reflect changes in relevant laws and regulatory requirements; and (ii) implement minor technical adjustments and improvements, for example to address a security threat.

本摘要应与我们的完整《使用条款》一起阅读，您应要求您的父母或监护人阅读并同意完整的《使用条款》以及我们的《隐私政策》。如果您未满 18 岁，则您只有经过父母或监护人的允许才能玩我们的游戏。如果任何年龄分级机构（例如 PEGI、ESRB）或平台（例如 Steam）为我们的某个游戏指定了年龄分级，则您只有在至少达到该游戏的指定年龄分级才能玩游戏。

11.2 We may also make other changes to these Terms from time to time, for example reflect any changes we make to our Services. The updated Terms will be posted on our website. We will also notify you when we make changes to these Terms via our in-game communications, email or otherwise. It is your responsibility to ensure that you check these Terms regularly for any changes before using our Services. Your continued use of our Services will be deemed as acceptance of any changes we make to these Terms from time to time.

虽然我们鼓励您完整阅读本条款，但请确保您已阅读：

12 OUR LIABILITY TO YOU

12.1 We will use reasonable endeavours to maintain the operation of our Services and rectify faults as quickly as possible. We reserve the right to modify, including by way of regular updates, our Services and we may have to suspend the operation of our Services for repair, maintenance, improvement or security purposes, or for any other valid reason. If so, we will try to ensure the suspension is as short as possible.

• 第 3 条 – 我们的游戏和服务的所有权。您不拥有您所玩的游戏、您所获得的虚拟内容或我们向您提供的任何其他服务的所有权。您将获得使用我们服务的许可。 
• 第 6 条 – 社区准则。作为使用我们服务的交换，您同意尊重其他玩家并同意遵守我们的《社区准则》中规定的规则。
• 第 11 条 – 投诉。如果您有任何疑问或投诉，请通过以下电子邮件地址联系我们。
 
1 简介

本摘要文档、我们的完整《服务条款》以及我们的《隐私政策》规定了任何人使用我们服务的规则。我们可能会更新我们的《使用条款》（包括本摘要），因此您应该定期查看我们的网站以了解任何变更。如果我们对《使用条款》或《隐私政策》做出任何更改，我们将通过电子邮件和/或游戏内消息告知您。 
若使用我们的服务，即表示您同意遵守我们的《使用条款》和《隐私政策》（包括我们可能进行的任何更新）并就这些文档中的条款与我们签订法律协议。如果您不同意这些条款，您应该停止使用我们的服务并从您的设备中删除我们的游戏。

12.2 Our Services are provided on an "as is" and "as available" basis.  To the fullest extent permitted under applicable law, we provide no express, implied or statutory warranties that you will be able to access or use our Services at the times or locations of your choosing or that our Services will be uninterrupted or free of errors, bugs, corruption, loss, interference, hacking or viruses.  Accordingly, we are not liable to you for any loss or damage that might arise, for example, from the inoperability, unavailability or security vulnerabilities of our Services or from your reliance on the quality, accuracy, or reliability of our Services.  We also make no guarantee that our Services will work with or can be accessed on any particular devices, platforms, operating systems or equipment, or in conjunction with any particular software or connectivity services.  We do not accept responsibility for such equipment, software or services. You acknowledge that we will not be liable for any indirect, incidental, special, exemplary, or consequential losses and damages, including loss of direct and indirect profits, goodwill or data in any way arising.

2 我们是谁

我们是 10:10 Games Limited。我们公司的地址位于 Fourth Floor, Unit 5b The Parklands, Bolton, United Kingdom, BL6 4SD。 
您可以通过电子邮件联系我们：[email protected]。

12.3 To the maximum extent permissible by law, our total liability, whether arising in contract, tort, strict liability or otherwise, including liability for any losses, costs, expenses or damages that you suffer in connection with our Services or these Terms shall not exceed (in aggregate) the monetary amount equivalent to the charges, relating to the Services, actually paid by you to us during the 6 month period prior to the date of the cause of action first arising.
  
12.4 Notwithstanding the foregoing, nothing in these Terms shall exclude or limit our liability for fraudulent misrepresentation, death or personal injury resulting from our negligence or the negligence of our employees or agents, or any other liability that cannot under any applicable law be excluded or limited.

3 我们的游戏和服务的所有权

我们拥有我们的游戏和服务以及其中包含的所有内容的所有权和权利。若接受我们的条款，您就可以玩我们的游戏并使用我们的网站，前提是您没有违反我们的条款——换言之，我们授予您玩我们的游戏和使用我们服务的“许可”。该许可赋予您玩我们的游戏和使用我们的服务的权利，但您不拥有我们的任何游戏或服务的所有权。您不得向任何其他人分享或赠送您的许可。 

13 PERSONAL DATA

13.1 We process information about your in accordance with our Privacy Policy. By using our Services, you consent to such processing, and you warrant that all data provided by you is accurate.

如果您违反我们的任何条款，我们有权撤销您的许可，并且您将不能再玩我们的游戏或使用我们的服务。 

14 FEEDBACK

14.1 If you provide us with any feedback, ideas, concepts or code relating to any of our Services ("Feedback"), you hereby grant us non-exclusive, perpetual, irrevocable, transferable, sub-licensable, worldwide, royalty-free licence to use, modify, copy, create derivative works of, publicly perform, publicly display, modify, promote, translate, commercially exploit, publish and distribute your Feedback for any purposes, for all current and future methods and forms of exploitation. You also agree to waive your 'moral rights' over your Feedback to the extent permitted by law.

4 虚拟内容

在我们的某些游戏中，我们可能会向您提供可解锁的数字内容、虚拟物品和/或虚拟货币（我们将它们称为“虚拟内容”），您可以使用它们来购买我们游戏中的虚拟物品。与我们的游戏一样，您并不拥有您在我们的游戏中获得的虚拟内容的所有权。相反，您拥有在您获得虚拟内容的游戏中使用虚拟内容的许可（就像您拥有玩我们游戏的许可一样）。该许可仅供您个人使用，您的虚拟内容不能兑换为现实世界的现金。您也不能向任何其他人出售、交易或转让您的虚拟内容。

14.2 You agree that we are not required to use your Feedback nor credit you for any Feedback that we use. 

如果您的帐户被暂停、终止或以任何方式发生变化，或者我们更改或停止我们的某款游戏，则您可能会无法访问您已获得或购买的虚拟内容，且无法获得退款。
 
5 我们的权利和责任 

我们不能保证我们的服务始终可用。为了完成任何维护、维修或升级，我们可能必须暂停您对我们服务的访问。如果我们计划暂停对我们某项服务的访问，我们会尽快通知您并将尽快恢复我们的服务。我们也可能在未来停止提供某些服务（包括我们关闭其中一款游戏），但我们会在这样做之前尽可能提前通知您。 
当我们对我们的服务进行任何更改时，我们可能会要求您安装补丁、更新和可能的附加内容，以便您继续使用我们的服务。这些更新可能会增加额外的游戏内容或修复漏洞。
 
我们也不能保证我们的服务不存在错误、漏洞或病毒，或包含不准确或不完整的信息。在使用我们的服务时，请确保您已使用杀毒软件并拥有最新的备份。 

15 GENERAL

15.1 These Terms set out the entire agreement between you and us concerning our Services and they replace all earlier agreements and understandings between you and us in respect of the Services.

6 社区准则

您在使用我们的服务时必须始终遵守《使用条款》。以下是我们《社区准则》中主要规则的摘要：
 
• 您不得将我们的服务用于任何非法、欺诈或恶意或者违反这些条款的行为（例如，将任何病毒上传到我们的游戏中）。 
• 您不得有任何反社会、冒犯性、破坏性的或让使用我们服务的任何其他人感到不愉快的言行，这意味着您不得有：(a) 欺凌；(b) 粗俗、淫秽、歧视或性别歧视行为；(c) 利用我们游戏中的任何漏洞；(d) “辱骂”、“网络钓鱼”或“恶意破坏”。
• 您不得复制或更改我们的游戏或网站或者向任何其他人分享这些内容。
• 您不得从我们的服务中收集、“抓取”、“挖掘”或“获取”任何信息或数据。
• 您不得尝试出售或转让帐户（包括您自己的帐户）或任何虚拟内容。
• 您不得访问或试图访问其他人的帐户。
• 您不得为了获得现实世界的金钱或游戏外服务而提供任何游戏内服务。 
• 您不得在我们的服务中使用、创建或分享任何作弊软件、“机器人程序”或类似的作弊工具，或以其他方式参与任何作弊、机器人操作、加速、引导或类似行为。
• 您不得创建或分享色情、亵渎、露骨或不雅内容。 
• 您不得分享任何形式的广告或促销信息，包括垃圾邮件、垃圾信件、连锁信件、金字塔骗局或类似内容。
• 您不得分享虚假或误导性信息，或试图误导任何人了解您的身份。
• 您不得侵犯任何其他人的权利，包括版权和其他知识产权。
我们的游戏允许您与其他玩家互动。我们可能会监控和/或调节您与其他玩家的互动，以试图阻止或防止违反这些规则。您要为违反这些规则的行为负责。 
如果您认为任何其他用户在使用我们的服务时违反了这些条款并且想要举报，请通过电子邮件联系我们：[email protected]。请确保您的举报包含：
• 您认为用户违反我们《社区准则》的原因。
• 违反我们《社区准则》的行为的发生地点。
• 您的帐户详细信息或其他联系信息，以便我们与您联系。 

15.2 You may not assign or otherwise transfer your rights under these Terms to someone else for any reason (or attempt or purport to do so), unless we have first given you our express permission in writing, which we may withhold in our sole discretion. We may assign or otherwise transfer our rights and may sub-contract our obligations under this Agreement to anyone else.

我们会审查您的举报，并可能根据我们的合理判断对违反我们条款的任何人采取行动。请不要故意提交虚假的举报。我们会对故意发送虚假举报的任何人采取行动。 

15.3 Each of the terms and conditions of these Terms operates separately. If any court or other competent authority decides that any of them are unlawful or unenforceable, the remaining terms and conditions will remain in full force and effect.

要阅读我们的《社区准则》全文，请参阅我们的完整《使用条款》。
 
7 您的帐户

当您使用我们的服务时，您可能会被要求在我们这里或通过其他平台创建一个帐户以访问我们的服务（例如，您需要创建一个 Steam 帐户才能通过 Steam 玩我们的游戏）。您的帐户由您个人使用，您不能将其分享或出售给任何其他人。 

15.4 You agree to comply with all local and international export laws and regulations that apply to the Services. You warrant that: (i) you are not located in a country that is subject to embargo by the United Kingdom or the United States of America; (ii) you are not listed on any list of prohibited or restricted parties from the United Kingdom or United States of America; and (iii) you are not resident in any country or territory which appears on the sanctions lists of the Office of Foreign Assets Control of the U.S. Department of Treasury (“OFAC”), United Nations Security Council (“UNSC”), His Majesty’s Treasury (“HMT”) or any other sanctions list.

您必须确保对您的帐户详细信息保密，并且不会与任何其他人分享您的登录详细信息。如果您丢失了您的账户信息，或者未能对您的登录详细信息保密，我们概不承担任何责任。 

15.5 Nothing in these Terms will create any relationship of partnership, agency or employment between us.

您明白，如果您的帐户因任何原因被删除，您将无法再访问您的帐户数据（包括游戏进度和虚拟内容）。 

15.6 If we do not enforce our rights against you, or if we delay in doing so, that does not mean that we have waived our rights against you, and it does not mean that you are relieved of your obligations under these Terms. If we do waive a breach by you, we will only do so in writing, and that will not mean that we will automatically waive any later breach by you.

8 暂停您访问我们的服务

如果我们认为您违反了本条款，我们可以暂停您的帐户和/或您对我们服务的访问。如果您被暂停访问，我们将调查您的违规行为，并根据我们的调查结果解除暂停或禁止您使用我们的服务，且不予退款。 

15.7 These Terms are governed by the laws of England and Wales. You and we both agree that the courts of England will have exclusive jurisdiction in relation to any dispute connected with these Terms or our Services.

9 平台 

我们的游戏只能通过第三方平台访问（包括 Steam、Epic Games Store、PlayStation 4 和 5、Xbox Series X/S 和 Nintendo Switch）。这些平台将制定自己的条款和条件，您需要阅读并同意这些条款和条件才能在该平台上访问我们的游戏。如果您违反平台的条款，我们会将该违规行为视为违反本条款。 

16 CONTACTING US

16.1 If you require customer support or would like to report a complaint, fault, abusive behaviour or violation of these Terms or if you have any other questions or comments in relation to our Services, please contact us at [email protected].

如果我们的任何服务链接到另一个网站或平台，我们无法控制该网站或平台的内容。因此，我们对第三方内容概不承担任何责任，您访问这些第三方网站和平台的风险由您自行承担。 

10:10 GAMES – YOUNG PERSON'S TERMS OF USE SUMMARY

Last updated: [5th September 2024]

10 隐私 

在使用我们的任何服务之前，请阅读并要求您的父母或监护人阅读我们的《隐私政策》。我们的《隐私政策》介绍了我们如何在您使用我们的服务时收集和使用您的个人信息（例如您的姓名和电子邮件地址）。

Below is a summary of the full Terms of Use to help young people below the age of 18 understand the rules for using our websites, playing our games and using any other products or services that we may offer (together, the "Services"). 
This summary should be read together with our full Terms of Use and you should ask your parent or guardian to read and agree to the full Terms of Use and our Privacy Policy. If you are under 18 years old, you can only play our games with permission from your parent or guardian. Where any age rating body (e.g. PEGI, ESRB) or platform (e.g. Steam) assigns an age rating to one of our games, you can only play that game if you at least meet the age rating assigned to the game.

11 投诉

如果您有任何投诉，请让我们先尝试解决。您可以将投诉的详细信息通过电子邮件发送至 [email protected]。如果您通过其他平台购买了我们的任何服务（包括虚拟内容），请先与该平台联系。

While we encourage you to read these terms in full, please ensure you have read:

• Section 3 – Ownership of our Games and Services. You do not own the games you play, the Virtual Content you acquire nor any other Service we provide to you. You will have a licence to use our Services. 
• Section 6 – Community Guidelines. In exchange for using our Services, you agree to treat other players with respect and agree to follow the rules set out in our Community Guidelines.
• Section 11 – Complaints. If you have any questions or complaints, please get in contact using the email address below. 

1 INTRODUCTION

This summary document, our full Terms of Service together with our Privacy Policy, sets out the rules for anyone using our Services. We may update our Terms of Use (including this summary), so you should regularly check our websites to check for any changes. If we make any changes to our Terms of Use or our Privacy Policy, we will tell you about these changes including by email and/or in-game messaging. 
By using our Services, you are agreeing to comply with our Terms of Use and Privacy Policy (including any updates that we may make) and to enter into a legal agreement with us on the terms in these documents. If you do not agree to these terms, you should stop using our Services and delete our games from your devices.

2 WHO WE ARE

We are 10:10 Games Limited. Our company address is Fourth Floor, Unit 5b The Parklands, Bolton, United Kingdom, BL6 4SD. 
You can contact us by email at: [email protected].

3 OWNERSHIP OF OUR GAMES AND SERVICES

We own and have the rights to our games and Services and everything included within them. By accepting our terms, you are allowed to play our games and use our websites as long as you do not breach our terms – in other words, we give you a 'licence' to play our games and use our services. This licence gives you the right to play our games and use our Services but you will not own any of our games or Services. You may not share or give away your licence to anyone else. 
If you breach any of our terms, we are allowed to withdraw your licence and you will no longer be permitted to play our games or use our Services.

4 VIRTUAL CONTENT

In some of our games, we may offer you access to digital unlockable content, virtual items and/or virtual currency which you can spend to buy virtual items within our games (we refer to these as "Virtual Content"). Like our games, you do not own Virtual Content you acquire within our games. You instead have a licence (in the same way you have a licence to play our games) to use the Virtual Content within the games that you acquired the Virtual Content. This licence is personal to you and your Virtual Content cannot be exchanged for real-world cash. You also cannot sell, trade or transfer your Virtual Content to anyone else.

If your account is suspended, terminated or changes in any way or if we change or discontinue one of our games, you may lose access to Virtual Content that you have earned or purchased without a refund. 

5 OUR RIGHTS AND RESPONSIBILITIES 

We cannot guarantee that our Services will be available at all times, and we may have to pause your access to our Services to complete any maintenance, repairs or upgrades. We will try to let you know as soon as possible if we plan to pause access to one of our Services and make our Services available as soon as we can. We may also stop providing certain Services in the future (including if we shut down one of our games) but we will try to give you as much notice as possible before we do this. 
When we make any changes to our Services, we may ask you to install patches, updates and possibly additional content for you to keep using our Services. These updates may add extra game content or fix bugs. 
We also cannot guarantee that our Services will be free from errors, bugs or viruses or include inaccurate or incomplete information. Please make sure that you use anti-virus software and have up-to-date back-ups while using our Services. 

6 COMMUNITY GUIDELINES

You must always comply with the Terms of Use when using our Services. Below is a summary of the key rules in our Community Guidelines: 

• You must not use our Services for anything which is illegal, is fraudulent or malicious or in a way that breaches these terms (for example, uploading any viruses onto our games). 
• You must not say or do anything which is antisocial, offensive, disruptive or otherwise unpleasant to anyone else using our Services, this means no: (a) bullying; (b) vulgar, obscene, discriminatory or sexist behaviour; (c) exploiting any bugs in our games; (d) "flaming", "trolling" or "griefing".
• You must not copy or alter our games or websites or share these with anyone else.
• You must not collect, ‘scrape’, ‘mine’ or ‘harvest’ any information or data from our Services.
• You must not try to sell or transfer an account (including your own) or any Virtual Content.
• You must not access or attempt to access other people's accounts.
• You must not perform any in-game service for real-world money or services outside the game. 
• You must not use, create or share any cheats or "bots" or similar cheating tool to be used with our Services or otherwise engage in any cheating, botting, boosting or booting or similar.
• You must not create or share pornographic, profane, sexually explicit or indecent content. 
• You must not share advertising or promotions of any kind, including spam, junk mail, chain letters, pyramids schemes or similar.
• You must not share false or misleading information or try to mislead anyone about who you are.
• You must not breach the rights of anyone else including copyrights and other intellectual property rights.
Our games allow you to interact with other players. We may monitor and/or moderate your interactions with other players to try and stop or prevent breaches of these rules. You are responsible for any breaches of these rules. 
If you would like to report any use of our Services by any other user which you believe is in breach of these terms, please contact us by email at [email protected]. Please make sure your report includes:
• Why you think the users is in breach of our Community Guidelines.
• Where the breach of our Community Guidelines happened.
• Your account details or other contact information for us to get in touch with you. 

We will review your report and may, at our reasonable discretion, take action against anyone who breach our terms. Please do not submit reports which are deliberately false. We will take action against anyone who deliberately sends false reports. 
To read our Community Guidelines in full, please see our full Terms of Use. 

7 YOUR ACCOUNT

When you use our Services, you may be asked to create an account with us or through another platform to access our Services (for example, you will need to create a Steam account to play our games via Steam). Your account is personal to you and cannot be shared or sold to anyone else. 

You must make sure to keep your account details secret and you will not share your login details with anyone else. We are not responsible if you lose your account details, or you fail to keep your login details secret. 
You understand that if your account is deleted for any reason, you will no longer have access to your account data (including game progress and Virtual Content). 

8 SUSPENDING YOUR ACCESS TO OUR SERVICES

We can suspend your accounts with us and/or your access to our Services if we believe you are in breach of these terms. If you are suspended, we will investigate your breach and, depending on our findings, either lift the suspension or ban you from using our Services without any refund. 

9 PLATFORMS 

Our games may only be accessed through third-party platforms (including Steam, Epic Games Store, PlayStation 4 and 5, and Xbox Series X/S and Nintendo Switch). These platforms will have their own terms and conditions which you will need to read and agree to in order to access our games on that platform. If you breach the platform's terms, we will treat that breach as a breach of these terms. 

If any of our Services link to another website or platform, we have no control over the content of that website or platform. Therefore, we are not responsible for that third party content, and you visit these third party websites and platforms at your own risk.

10 PRIVACY

Please read and ask your parent or guardian to read our Privacy Policy before using any of our Services. Our Privacy Policy explains how your personal information (e.g. your name and email address) is collected and used by use when you use our Services.

11 COMPLAINTS

If you have any complaints, please let us try to resolve it first. You can send us details of your complaint by email to [email protected]. If you purchased any our Services (including Virtual Content) through another platform, please contact that platform first.