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Privacy PolicyAdHoc Studio - Combined End User License Agreement and Terms of Service
LastUpdated May 6th, 2025
This Privacy Policy explains how we at AdhocUpdated: September 14, 2026
Welcome to Dispatch, a superhero workplace comedy where choices matter (the “Game”). The Game is developed and published by AdHoc Studio, Inc. (“AdhocAdHoc,” “”). This document constitutes a legally binding agreement between you (“us,” or “wePlayer”) treat the information collected when you play Dispatch or interact with our company online, by email, or through other means (ourand AdHoc governing your access to and use of the Game, including any related software, services, websites, mobile applications, downloadable content (“DLC”), updates, patches, and associated media (collectively, the “Services”). This Privacy Policy is governed by and part of the Dispatchagreement combines AdHoc’s End User License Agreement (“EULA”), which governs your license to use the Game, and our Terms of Use.
Service (“IMPORTANT STUFF TO KNOW:ToS
”), which governs your use of the Services. The EULA and ToS are collectively described herein as the “PlatformAgreement".
THIS AGREEMENT AFFECTS PLAYER’S LEGAL RIGHTS IN MANY WAYS. FOR EXAMPLE, AND TO THE EXTENT PERMITTED BY APPLICABLE LAWS:
ADHOC DETAILS IN SECTION 8 THAT PLAYER AGREES TO RESOLVE ANY DISPUTE BETWEEN PLAYER AND ADHOC THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT.
ADHOC ALSO DETAILS IN SECTION 6 A CAP ON THE AMOUNT OF DAMAGES THAT PLAYER CAN SEEK OR RECOVER FROM ADHOC.
REMEMBER, THIS AGREEMENT FORMS A LEGAL CONTRACT BETWEEN PLAYER AND ADHOC. PLEASE TAKE THE TIME TO READ AND UNDERSTAND THIS AGREEMENT BEFORE USING THE SERVICES AND PLAYING THE GAME.
By downloading, installing, accessing, or using the Game or Services, Player agrees to be bound by this Agreement. If Player does not agree to these terms, then Player is prohibited from accessing the Game or Services.
1. MINIMUM AGE REQUIREMENTS AND ACCEPTANCE OF TERMS:
1.1 Minimum Age Requirements: AdHoc designed the Game for mature Players. In the U.S., the Game is rated “M” for Mature and is appropriate for ages 17 and up. Other jurisdictions have given the Game ratings for older teens and adults only. Player may only play the Game if Player is at least the minimum age for the rating given in the country where Player lives, and Player must meet all requirements of the platform Player uses to play Dispatch.
1.2 Updates to Terms: As the Game, AdHoc’s Services and the legal landscape evolve, so will this Agreement. As such, AdHoc reserves the right to change or update this Agreement from time-to-time. Any changes or updates to this Agreement are effective immediately upon AdHoc posting the update. This Agreement was last updated on the date provided at the top of this page. If Player continues to use the Services or Game after AdHoc updates this Agreement, then Player will be deemed to have accepted any changes and updates to this Agreement. If Player does not agree with any changes or updates to this Agreement, then Player is prohibited from continuing to use or access the Game or Services.
1.3 Privacy Policy and Other Policies: Player’s use of the Services is also subject to AdHoc’s Privacy Policy available at https://adhocstudio.com/privacy-policy and any applicable community guidelines or rules that may be posted in the Game or on AdHoc’s website (collectively, “Policies”). Each Platform operates Any Personal Information (as the term is used and defined in the Privacy Policy) about Player collected by AdHoc will be treated as described in our Privacy Policy. The Policies are incorporated into this Agreement by reference.
2. EULA:
2.1 Grant of License: Subject to Player’s compliance with this Agreement, AdHoc grants Player a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Game on a compatible device that Player owns or controls, solely for Player’s personal, non-commercial entertainment purposes.
2.2 Scope of License: The license includes the right to:
2.2.1 Access and play the Game as provided through the Services.
2.2.2 Download and install updates, patches, and DLC as may be made available by AdHoc.
2.2.3 Use any online features of the Game, subject to the ToS below.
2.3 Restrictions: Player may not:
2.3.1 Copy, modify, distribute, or reverse-engineer the Game or any portion of the Services, except as expressly permitted by applicable law.
2.3.2 Create derivative works based on the Game or Services.
2.3.3 Use cheats, hacks, mods, or unauthorized third-party software to alter or gain an advantage in the Game.
2.3.4 Sell, rent, lease, or sublicense the Game or Player’s account.
2.3.5 Use the Game for commercial purposes, including but not limited to streaming or broadcasting for profit without AdHoc’s prior written consent.
2.3.6 Attempt to access or interfere with AdHoc’s servers, networks, or systems.
2.4 Ownership: All title, ownership, and intellectual property rights in and to the Services, Game and Content are owned or licensed by AdHoc and/or AdHoc’s licensor(s). “Content” means all: (i) software, systems, tools, information, text, data, files, code, scripts, designs, graphics, artwork, illustrations, photographs, sounds, music, titles, themes, objects, characters, names, dialogue, locations, stories, plot, lore, animation, concepts, audio-visual effects, virtual goods and in-game currency, interactive features, gameplay, methods of operation, the compilation, assembly, and arrangement of the materials of the Game, and all other elements comprising or supporting the Game; (ii) copyrights, trademarks, logos, trade names, trade dress, service marks, and trade identities owned, licensed or controlled by AdHoc; and (iii) all other intellectual property rights in and to the Services, Game and Content not described in subsections (i) and (ii). The Services, Game and Content are licensed, not sold, for Player’s use. Player’s license confers no title or ownership in and to the Services, Game or Content and should not be construed as a sale of any rights in and to the Services, Game or Content.
2.5 Updates and Modifications:
2.5.1 AdHoc will do its best to make sure that the Game and its Services are accurate, up-to-date and free from bugs, but AdHoc does not represent, warrant or guarantee that the Game and Services will be bug-free or be available at all times or at any given time, or that AdHoc will continue to support, maintain or offer the all or any features of the Game or Services. AdHoc reserves the right to discontinue, modify, limit, change, suspend, remove or disable access to all or part of the Services or Game at any time and without notice to you.
2.5.2 From time to time, AdHoc may, in its sole and absolute discretion, develop and provide updates to the Game and Services, which may include upgrades, bug fixes, patches, other error corrections, and/or new features (collectively, “Updates”). Updates may also modify or delete in their entirety previous features and functionality. Player agrees that AdHoc has no obligation to provide any Updates, and that AdHoc has no obligation to provide or enable, or to continue to provide or enable, any features or functionality. Player further agrees that all Updates will be subject to this Agreement.
2.5.3 Also, AdHoc may restrict, modify, or limit Player’s access to, and use of, part or all of the Game or Services, depending on the territory in which Player is located and/or the age of the Player. Some or all of the Game or Services may not be available (in whole or in part) where Player is located or may only be available in a modified version, if they do not comply with the laws which apply in Player’s territory.
3. ToS:
3.1 Account Creation and Management:
3.1.1 Account Requirement: Some features of the Game may require Player to create an account (“AdHoc Account”). If AdHoc requires the Player to create or maintain an AdHoc Account, then Player agrees to provide accurate and complete information when creating an account and to keep Player’s account details updated.
3.1.2 Account Security: Player is responsible for maintaining the confidentiality of Player’s AdHoc Account credentials (e.g., username and password) and for all activities that occur under Player’s AdHoc Account. Player should notify AdHoc immediately if Player suspects any unauthorized use or access of Player’s AdHoc Account.
3.1.3 Non-Transferability: Accounts are personal to Player and may not be shared, sold, or transferred.
3.2 User Conduct: Player agrees to use the Game and Services in a manner that is lawful, respectful, and consistent with AdHoc’s Policies. Player may not:
3.2.1 Engage in harassing, abusive, or discriminatory behavior toward other players or AdHoc staff.
3.2.2 Post or share content that is obscene, defamatory, or violates the rights of others (e.g., intellectual property or privacy rights).
3.2.3 Use the Services to distribute malware, spam, or other harmful content.
3.2.4 Exploit bugs, glitches, or errors in the Game to gain an unfair advantage.
3.2.5 Impersonate others, including AdHoc’s staff or other players.
3.3 User-Generated Content (UGC):
3.3.1 Definition: “UGC” means any content Player creates or uploads to the Services, such as in-game creations, chat messages, or posts on AdHoc-controlled forums or social media channels.
3.3.2 License to UGC: The Game may feature the ability for the Player to create UGC. By creating or uploading UGC, Player grants AdHoc a worldwide, perpetual, irrevocable, transferable, fully-paid, royalty-free license to use, reproduce, modify, distribute, and display Player’s UGC in connection with the Game and Services, including for promotional, marketing and advertising purposes.
3.3.3 Responsibility: Player is solely responsible for Player-generated UGC and must ensure it complies with this Agreement and applicable laws. AdHoc may remove or moderate UGC in itsown privacy policy. Adhoc doesn’t offer sole and absolute discretion without notice.
3.4 In-Game Items:
3.4.1 No Ownership: The Game may feature the ability for the Player to acquire virtual items, currency, or rewards (“In-Game Items”) that are earned and/or purchased in the Game (e.g., skins, weapons, credits, etc.). In-Game Items are licensed to Player on a non-exclusive and revocable basis. To be clear, Player acquires no ownership rights in and to In-Game Items. In-Game Items have no monetary value and cannot be sold, traded, or redeemed for real-world currency unless expressly permitted by AdHoc.
3.4.2 Purchases: All purchases of In-Game Items are final and non-refundable, except as required by applicable law. AdHoc may modify or remove In-Game Items in its sole and absolute discretion, with or without notice to Player.
3.4.3 Third-Party Platforms: If Player purchases the Game and/or In-Game Items through a third-party platform (e.g., Steam, PlayStation Store), Player is also subject to that platform’s terms, conditions and refund policies.
3.5 Online Features and Connectivity:
3.5.1 Internet Requirement: Some or all of the Game features may require an Internet connection, and Player is solely responsible for the cost and maintaining of an Internet connection.
3.5.2 Server Access: The Game may include certain features available only through Internet access. Such features are provided in AdHoc’s sole and absolute discretion and may be suspended or terminated at any time, including without limitation, for maintenance or if Player violates this Agreement.
3.5.3 Multiplayer Conduct: If the Game features multiplayer modes, Player agrees to follow AdHoc’s community guidelines and respect other players.
3.6 Monitoring and Enforcement:
3.6.1 AdHoc reserves the right to monitor Player’s use of the Services to ensure compliance with this Agreement.
3.6.2 AdHoc may suspend, terminate, or restrict Player’s access to the Game or Services, or take other actions (e.g., banning accounts or removing UGC), if AdHoc concludes in its sole and absolute discretion that playeraccounts, and you can’t purchase or play Dispatch directlyhas violated this Agreement or AdHoc’s Policies, or for any other reason in AdHoc’s sole and absolute discretion.
3.7 Beta/ Early Access Versions and Testing: From time-to-time the Game may be offered in “beta” or “early access” forms, meaning that testing and development of the Game is still underway, and the Game offered is not finalized or complete. As such, the Game may be permanently or temporarily unplayable, inaccessible, unusable, and/or unable to function properly. AdHoc may, fromus. This means we don’t store any player account data on our systems.We collect data time to time and without notice, remove data, gameplay, assets and other features from your gameplay like your choices, selections, and feedback. We can’t trace this data back to you.Adhoc does not collect or process sensitive Personal Information. We never sell Personal Information, and we never share Personal Information with others for marketing purposes. You consent to the privacy practices described in this document when you play Dispatch or interact with Adhoc on our website, by email, etc. If you disagree with our practices, please don’t use our Services. If you have questions or concerns about your player account, please contact the Platform where you play Dispatch. A notice of your privacy rights is provided in this Privacy Policy. You can exercise your privacy rights, ask questions, or make a complaint by contacting us at http://mailto:[email protected]. We may provide additional notices about our privacy practices, each of which will be considered to form part of this Privacy Policy. If we make material changes to how we treat your Personal Information, we will post the revised Privacy Policy on this page. Your continued use of our Services after we make changes is deemed to be your acceptance of those changes.
DISPATCH IS NOT FOR KIDS
Adhoc does not market or direct any of the Services to children. We designed Dispatch for mature players. In the U.S. Dispatch is rated M for Mature and is appropriate for ages 17 and up. Other jurisdictions have given Dispatch ratings for older teens and adults only. You may only play Dispatch if you are at least the minimum age for the rating given in the country where you live and you must meet all requirements of the Platform you use to play Dispatch.
If you are under the age of majority and/or consent for privacy purposes in the jurisdiction where you live, you are not permitted to access the Services unless your parent or guardian has provided express consent and agrees to applicable terms and conditions on your behalf prior to your use of the Services. If we discover that a minor has provided us with Personal Information contrary to applicable law, we will delete that information from our systems. If you become aware of any unauthorized submission of information to us, please contact us at http://mailto:[email protected].
WHAT IS PERSONAL INFORMATION?
When we say,the Game (collectively, “Personal InformationWipes,” we mean information”). This may result in Player no longer being able to access or use all or part of Player’s settings, account features or stored gameplay data. By playing the Game in a beta or early access format, Player understands and agrees that identifies, relates to, describes, references,Wipes may occur from time to time without notice.
4. TERMINATION:
4.1 By Player: Player may stop using the Game or Services at any time by uninstalling the Game and ceasing to access the Services. No refunds will be provided for unused content or subscriptions unless required by law.
4.2 By AdHoc: AdHoc may suspend or terminate Player’s access to the Game or Services at any time, with or without notice, for reasons including, but not limited to:
4.2.1 Violation of this Agreement or any of AdHoc’s Policies.
4.2.2 Discontinuation by AdHoc of the development or support of the Game or Services.
4.2.3 Legal or technical reasons.
4.3 Effect of Termination: Upon termination, Player’s license to use the Game and Services ends, and Player must immediately cease all use and delete any installed copies of the Game. Player’s account, In-Game Items, and progress may be deleted, and AdHoc iscapable of being associated with, or could reasonablynot liable for any loss of data or content.
5. INTELLECTUAL PROPERTY:
5.1 AdHoc’s Intellectual Property: The Game, Services, and all related content (e.g., trademarks, logos, artwork, and music) are protected by copyright, trademark, and other intellectual property laws. Player may not use any of AdHoc’s intellectual property without AdHoc’s prior written consent, except as permitted under this Agreement.
5.2 Feedback:
5.2.1 Player may belinked, directly or indirectly,inclined to want to share Feedback, good, bad or otherwise, with a particular individual consumer or household. Below are common categories of Personal Information and some examples from each category to give you a sense of what this means:
DISPATCH AND PERSONAL INFORMATION
Adhoc only collects Personal Information as is adequate and relevant to the purposes described below or as reasonably necessary and proportionate to provide our Services.
Legal Basis. Our legal basis for collecting and processing Personal Information may be one or more of the following:
Dispatch. Dispatch is available to play on various Platforms. Adhoc receives some data from your gameplay, but the data is not personally identifiable or linkable back to you, so it is not Personal Information for purposes of this Privacy Policy.
Customer Support. If you contact us to inquire about our games, request support, or for any other reason:
Adhoc Discord. If you register to participate in the Adhoc Studio Discord forum:
Adhoc uses the Personal Information we collect to achieve the purposes stated at the time of collection or described in this Privacy Policy. Additionally, we may use your Personal Information to:
The Site uses Google Analytics cookies and related technologies to help us understand how visitors find and interact with the Site. You can read more about these cookies here under the “Analytics” heading. You can change the cookie settings on your device or install a third-party cookie plug-in to block certain cookies or alert when the Site attempts to install a cookie on your device. You can also delete cookies that load to your device.
DATA RETENTION
Adhoc retains the Personal Information we collect about you only as long as needed to fulfill the purpose for which it was collected. For example, if you contact us with a question about a game or to request customer support, we will delete your Personal Information after responding to your inquiry. Privacy request information is retained for two years or as otherwise required by law.
When we no longer have a business need for your Personal Information, we will either delete, de-identify or anonymize it whenever feasible. Where not feasible (such as data in our backup archives) we will securely store it and keep it isolated from further processing until it can be permanently deleted.
DISCLOSURES TO THIRD PARTIES
Adhoc will only disclose Personal Information we collect to certain third parties as necessary achieve our business purposes. This means we will only disclose your Personal Information as described below or your permission or as legally required of us. In the preceding 12 months, we have disclosed the Personal Information we collected to:
Adhoc is owned and operated in the United States. If you access Services from outside the United States, the Personal Information we collect about you may be transferred outside of your country of origin to our servers in the United States or other countries. We are committed to transferring Personal Information via an adequacy decision, standard contractual clauses, or other lawful data transfer mechanism. Some countries’ laws may be more restrictive than in the United States and may result in government access to Personal Information in some cases. By allowing us to collect Personal Information about you, you consent to the transfer and processing of your Personal Information as described in this paragraph.
HOW DOES ADHOC KEEP DATA SECURE?
Safeguards. Adhoc implements and maintains technical, organizational, and physical measures in place to help protect your information from unauthorized access, processing, or disclosure. We maintain internal policies to govern the collection, processing, access, and handling of data. We use technical safeguards to protect information online and stored on our systems. Please note, however, that no transmission of data over the Internet is 100% secure, and we cannot guarantee that unauthorized third parties will not defeat our security measures or use your Personal Information for improper purposes.
Your Account. When you register or create an account with us, you will have a login and password. We encourage you to take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your login and password private. We are not responsible for any lost, stolen, or compromised passwords, or for any activity on your account via unauthorized activity.
Social Networking. If you access Services from a social networking website, we may receive Personal Information about you from such website, as governed by the terms of use and privacy policy of that website. We may retain this Personal Information with the information we collect from you by other means. Your use of social networks via a link from Services is entirely optional and subject to the privacy policy and terms of use of the social networking website you choose to use.
YOUR PRIVACY CONTROLS
Adhoc provides you with the ability to directly control much of the Personal Information we collect and hold about you. You can use the methods described below to control how we collect and use your Personal Information:
This section provides notices related to consumer privacy laws. Some of these laws may not apply to you, or Adhoc may be exempt from certain legal obligations, in which case the information in this section is offered as a courtesy.
United States Privacy Rights. In the United States, consumer privacy is governed by federal privacy laws covering specific industries or data uses and state privacy laws providing general consumer privacy rights. California, Colorado, Connecticut, Iowa, Nevada, Oregon, Tennessee, Texas, Utah, Virginia, and a growing list of additional states require companies to inform consumers about their privacy rights and provide a method to exercise those rights. Below please find notices of privacy pursuant to the California Consumer Privacy Act and other state privacy laws that similarly require companies to give notice of your privacy rights.
AdHoc. “GDPRFeedback” means: (i) submissions, materials, information, proposals, ideas, concepts, pitches, comments, posts, communications, messages, suggestions, stories, know-how, artwork, drawings, audio, visual or audiovisual works; and (ii) all other types and forms of intellectual property not described in subsection (i). But if Player chooses to provide AdHoc with Feedback, AdHoc needs to be free to use the Feedback how it sees fit, without compensating Player in any way and without attribution to Player. Also, Player agrees that any Feedback that Player provides will not be held in confidence or trust by AdHoc, and that no confidential, independent contractor, partnership or fiduciary relationship is intended or created between Player and AdHoc in any way by virtue of Player providing AdHoc with Feedback. AdHoc has no obligation to acknowledge or respond to any Feedback that it receives from Player.
5.2.2 If Player provides AdHoc with any Feedback, Player hereby assigns, and agrees to assign to AdHoc, all right, title and interest in and to such Feedback. To the extent that applicable law in Player’s state or country prohibits such assignment, Player agrees that Player hereby grants (and shall grant) to AdHoc the following license: a non-exclusive, transferable, worldwide, perpetual, irrevocable, fully-paid, royalty-free license, with the right to multiple levels of sublicensing, under any and all intellectual property rights that Player owns or controls, to use, copy, modify, create derivative works based upon, distribute copies of, publicly perform, publicly display and otherwise exploit the Feedback for any purpose. This license does not lapse or expire even if AdHoc does not exercise its rights under this license within a certain period of time. If Player has rights in the Feedback that cannot be licensed to AdHoc under applicable law (such as moral and other personal rights), Player hereby waives and agrees not to assert those rights. Player understands and agrees that you Player is freely providing Feedback, that AdHoc does not have to use the Feedback, and that Player will not be compensated in any way for the Feedback. Player represents and warrants that Player has rights in any Feedback that Player provides to AdHoc sufficient to grant AdHoc the license rights described above.
6. DISCLAIMERS AND LIMITATION OF LIABILITY:
6.1 No Warranties: The Game and Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. AdHoc does not guarantee that the Game or Services will be uninterrupted, available at all times, bug-free, error-free, or free of viruses or other harmful components.
6.2 Limitation of Liability: To the maximum extent permitted by law, AdHoc and its affiliates, officers, employees, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising from or related to Player’s use of the Game or Services, even if advised of the possibility of such damages. AdHoc’s total liability to Player for any claim arising under this Agreement will not exceed the amount Player paid for the Game or Services in the 12 months prior to the claim.
6.3 Assumption of Risk: Player assumes all risks associated with Player’s use of the Game and Services, including without limitation risks related to seizures, online interactions with other players and the security of your device or account. Some Players may experience epileptic seizures when exposed to certain light patterns or flashing lights, including some of the visual effects that appear in certain video games. Symptoms may even be experienced by individuals with no history of epilepsy or photosensitivity. If Player has an epileptic or photosensitivity condition, please first consult your physician before playing the Game or using the Services.
7. INDEMNIFICATION: Player agrees to indemnify, defend and hold harmless AdHoc and its affiliates, officers, employees, and licensors from any claims, losses, damages, or expenses (including reasonable attorneys’ fees) arising from Player’s use of the Game or Services, Player’s violation of this Agreement or Player’s UGC.
8. BINDING ARBITRATION AND CLASS ACTION WAIVER: READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT PLAYER’S LEGAL RIGHTS, INCLUDING WAIVING PLAYER’S RIGHT TO FILE A LAWSUIT IN COURT OR TO PURSUE CLAIMS IN A CLASS OR REPRESENTATIVE CAPACITY.
8.1 Disputes: To the fullest extent allowed by applicable law, Player and AdHoc agree to submit all Disputes between Player and AdHoc to individual, binding arbitration pursuant to the provisions in this Agreement. A “Dispute” means any dispute, claim, or controversy (except as to Excluded Disputes described below) between Player and AdHoc that in any way relates to or arises from any aspect of Player’s access, use or interaction with AdHoc, the Game or Services. A Dispute shall be subject to these binding arbitration and class action waiver provisions regardless of whether it is based in contract, statute, regulation, ordinance, tort (including fraud, misrepresentation, fraudulent inducement, or negligence), or any other legal or equitable theory. This includes claims or requests for relief that accrued before Player entered into this Agreement or after Player’s access or use of the Game or Services ended or was terminated by AdHoc. Player understands that there is no judge or jury in arbitration and that court review of an arbitration award may be limited or not available.
8.2 Disputes excluded from arbitration: Notwithstanding the parties' agreement to resolve all Disputes through arbitration, AdHoc shall have the right, but not the obligation, to bring an action in state or federal court that for any Disputes against Player for: fraud, any violation of law, patent infringement or invalidity, copyright infringement, moral rights violations, trademark infringement, and/or trade secret misappropriation (“Excluded Disputes”).
8.3 Initial Dispute Resolution: In an effort to accelerate resolution and reduce the cost of any Dispute between Player and AdHoc, Player and AdHoc agree to first attempt to negotiate any Dispute informally for at least sixty (60) days before either party initiates arbitration (the “Initial Dispute Resolution Period”); provided however, the Initial Dispute Resolution Period may be shortened by AdHoc if exigencies exist as determined by AdHoc in its good faith business judgment. The 60-day period begins upon receipt of written notice from the party raising the Dispute. If Player has a Dispute with AdHoc, Player must notify AdHoc in writing at the following email address: [email protected] using the subject line “Initial Dispute Notice.” Player’s notice of Dispute must be individual to Player and must include Player’s full legal name, email address associated with Player’s account and Player’s residential address. If the Dispute involves a minor, then the notice must also include the full name of at least one parent or guardian. The notice of Dispute also must describe the Dispute, explain the facts of the Dispute as Player understands them, and explain what Player would like AdHoc to do to resolve the problem. The parties shall use good faith efforts to settle any Dispute, and Player agrees that a notice of Dispute containing all of the information required above, followed by at least 60 days of good faith negotiation, are preconditions to Player initiating arbitration. A notice of Dispute will not be valid, will not start the Initial Dispute Resolution Period, and will not allow Player to initiate arbitration, unless it contains all of the information required above. If Player commences an arbitration without having previously provided a valid and compliant notice of Dispute, Player and AdHoc agree that the applicable arbitration provider (or the arbitrator, if one has been appointed) must suspend the arbitration until Player complies with this subsection. Player and AdHoc authorize the arbitration provider or the arbitrator to decide summarily whether the party that commenced an arbitration complied with this subsection.
8.4 Binding Arbitration:
8.4.1 If a Dispute cannot be resolved through negotiations during the Initial Dispute Resolution Period, then either party may thereafter initiate binding arbitration as the sole means to formally resolve the Dispute, subject to AdHoc’s rights to pursue Excluded Disputes through a court of law. The arbitration will be administered by JAMS in accordance with the JAMS Streamlined Arbitration Rules and Procedures (the “JAMS Rules”) effective as of the date of the notice of Dispute, which are available at the JAMS website: http://www.jamsadr.com/rules-streamlined-arbitration, as modified by this Agreement.
8.4.2 Arbitration hearings shall be conducted by videoconference only, unless otherwise agreed by the parties. Player and AdHoc agree to submit to the personal jurisdiction of any federal or state court located in Los Angeles county, California, in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
8.4.3 The arbitrator will make a decision in writing but need not provide a statement of reasons unless requested by a party. The arbitrator must follow applicable law, and either party shall have the right to appeal an arbitrator’s decision for an error of law within thirty (30) days of such decision being communicated to the parties. The decision of the arbitrator shall be final and binding on Player and AdHoc, and any award of the arbitrator may be entered in any court of competent jurisdiction.
8.4.4 The arbitrator shall determine the scope and enforceability of these arbitration terms, including whether a Dispute is subject to arbitration. The arbitrator has authority to decide all issues of validity, enforceability or arbitrability, including, but not limited to, where a party raises as a defense to arbitration that the claims in question are exempted from this Agreement or that any portion of this Agreement is not enforceable.
8.4.5 Excluding Excluded Disputes, if a lawsuit filed in court includes claims or requests for relief that are arbitrable and claims or requests for relief that are not arbitrable, Player and AdHoc agree that any non-arbitrable claims or requests for relief shall be stayed pending the completion of the arbitration of the arbitrable claims or requests for relief.
8.5 CLASS ACTION WAIVER: TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, PLAYER AND ADHOC AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A CLASS ACTION, COLLECTIVE ACTION OR CLASS ARBITRATION, OR AS A PRIVATE ATTORNEY GENERAL. To the extent applicable law does not permit waiver of private attorney general claims, but permits them to be arbitrated, then such claims shall be resolved in arbitration.
8.6 30-day right to opt out of arbitration: Player has the right to opt-out and not be bound by the arbitration agreement and class action waiver provisions in Agreement by sending written notice of Player’s decision to opt-out to the following email address: [email protected] using the subject line “Arbitration Opt-Out.” The notice must be sent within 30 days of Player purchasing the Game; otherwise, Player shall be bound to arbitrate disputes in accordance with this Agreement. If Player opts out of these arbitration provisions, AdHoc also will not be bound by them.
8.7 Severability and waiver of jury trial: If any clause within this arbitration section (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this arbitration section, and the remainder of this arbitration section will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire arbitration section will be unenforceable, and the Dispute will be decided by a court of competent jurisdiction in any state or federal court located in Los Angeles county California, and Player and AdHoc each agree to waive in that instance, to the fullest extent allowed by law, any trial by jury.
9. GOVERNING LAW AND JURISDICTION: The laws of the State of California and the United States of America, without regard to conflict-of-law rules, govern this Agreement, and any Dispute and Excluded Disputes between Player and AdHoc. Any Dispute not subject to arbitration and Excluded Disputes must be brought by either party in a court of competent jurisdiction in any state or federal court located in Los Angeles county California. Each party submits itself to the exclusive jurisdiction and venue of those courts, and waives all jurisdictional, venue and inconvenient forum objections to those courts. In any litigation (including any appeals) to enforce any part of this Agreement, a Dispute or Excluded Dispute, all costs and fees, including attorney's fees, will be paid by the non-prevailing party.
10. INTERNATIONAL USE: The Game and Services are controlled and operated from the United States. If Player accesses the Game or Services from outside the United States, Player is responsible for complying with local laws. AdHoc makes no representation that the Game or Services are appropriate or available for use in all jurisdictions. Some features or content may be restricted in certain regions due to platform, legal or technical requirements.
11. MISCELLANEOUS:
11.1 Entire Agreement: Thissection applies solely to data subjects whose Personal InformationAgreement, together with AdHoc’s Privacy Policy and Policies, constitutes the entire agreement between Player and AdHoc regarding the Game and Services, and supersedes any prior agreements.
11.2 Severability: If any provision of this Agreement issubject to GDPR protections (“found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
11.3 No Waiver: AdHoc’s failure to enforce any right or provision of this Agreement will not constitute a waiver of that right or provision.
11.4 Assignment: AdHoc may assign this Agreement or any rights hereunder to a third party without notice or the requirement of Player’s consent. Player may not assign any of Player’s rights or obligations under this Agreement.
11.5 Force Majeure: AdHoc shall not be liable for delays or failures to perform due to causes beyond AdHoc’s reasonable control for events including but not limited to, natural disasters, strikes, wars, or technical outages.
11.6 Language: This Agreement is written in English. Any translations are provided for convenience, and the English version will control in case of conflict.
Data Subjects12. ADHOC CONTACT INFORMATION: ”). Adhoc operates the Site as a data controller. If you are a Data Subject, you have the following rights in relation to Personal Information we holdPlayer has any questions about you:
this Privacy Policy. We may provide you with additional notices about other ways we process your Personal Information, such as by sending you a notice via email or by other means of communication.Right to access your Personal Information. You can request to access your Personal Information. Upon request, we will provide you with a copy of your Personal Information, along with details about the types of Personal Information we process, why we process it, and any third parties we work with to collect Personal Information on our behalf. We may have one or more legally valid reasons to refuse your request in whole or in part, for example in order to protect the rights of other individuals. Right to restrict processing of your Personal Information. You can request that we restrict the processing of your Personal Information if (i) the data is inaccurate, (ii) the processing is unlawful, (iii) we no longer need the Personal Information, or (iv) you exercise your right to object. Right to rectify your Personal Information. If you become aware that the Personal Information that we hold about you is incorrect, or if your situation changes (e.g., change of address), Agreement or the Game, please inform us and we will update our records.Right to data portability. In some cases, we are required to provide your Personal Information to another organization at your request and in a structured, commonly used machine-readable format, so that the other organization can read and use it. Right to erasure (a.k.a. the “right to be forgotten”). Upon your request, and in certain circumstances and where we are required to do so by law, we are required to delete your Personal Information. This right is not absolute, and we may be entitled to retain and process your Personal Information despite your request. If you make this request, we balance certain legal, contractual, and business interests against your right to request the deletion of your Personal Information. Right to object to certain processing of your Personal Information. Upon your request, and in certain circumstances and where we are required to do so by law, we will limit our processing of your Personal Information as you request. Right to not be subject to Automated Decision-Making (“ADM”). Adhoc does not use automated decision-making or profiling as part of the Site. If this changes in the future, we will update this Privacy Policy and provide you with an option to exercise your privacy rights related to Personal Information processed using ADM. Data Subjects may exercise these rights over their Personal Information by following the instructions under Your Privacy Controls, subject to any exceptions and limitations that may apply. We endeavor to respond to requests from Data Subjects within 30 days of receipt. If you are an Data Subject and you believe we are unlawfully processing your Personal Information, you also have the right to complain to your local data protection supervisory authoritycontact AdHoc at:
AdHoc Studio, Inc.
Email: [email protected]. If you are a resident in Switzerland, you have the right to complain to the Swiss data protection authorities
Website: https://www.adhocstudio.com. If we cannot comply with part or all of your request, we will explain the reasons in our response.
Canadian Privacy Rights. We adopted this section to provide supplemental information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”). This section applies solely to residents of Canada where PIPEDA applies (“Canadian Consumers”). PIPEDA gives Canadian Consumers specific rights regarding Personal Information offering details on an identifiable person without the inclusion of name, title, telephone number and business address of an employee of a business or organization. The following paragraphs describe PIPEDA rights and explain how to exercise those rights.
Supplemental Notices. In addition to the above notices of privacy rights and details about our privacy practices described in this Privacy Policy, Adhoc provides the following supplemental notices of privacy practices for the jurisdictions listed below:
This Privacy Policy applies only to Personal Information processed by us. It does not apply to your Personal Information that may be processed by a Platform. The Site may provide links to third-party websites or platforms for your convenience, but we have no ability to control, and we are not responsible for, the privacy and data collection, use, and disclosure practices of third-party websites. Any access to and use of linked websites is not governed by this Privacy Policy but instead is governed by the privacy policies of those websites. We encourage you to review and understand the privacy policies of third-party websites before providing them with any information.
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This Privacy Policy explains how we at Adhoc
Welcome to Dispatch, a superhero workplace comedy where choices matter (the “Game”). The Game is developed and published by AdHoc Studio, Inc. (“
- Dispatch is available to play through third-party gaming platforms (each a
THIS AGREEMENT AFFECTS PLAYER’S LEGAL RIGHTS IN MANY WAYS. FOR EXAMPLE, AND TO THE EXTENT PERMITTED BY APPLICABLE LAWS:
ADHOC DETAILS IN SECTION 8 THAT PLAYER AGREES TO RESOLVE ANY DISPUTE BETWEEN PLAYER AND ADHOC THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT.
ADHOC ALSO DETAILS IN SECTION 6 A CAP ON THE AMOUNT OF DAMAGES THAT PLAYER CAN SEEK OR RECOVER FROM ADHOC.
REMEMBER, THIS AGREEMENT FORMS A LEGAL CONTRACT BETWEEN PLAYER AND ADHOC. PLEASE TAKE THE TIME TO READ AND UNDERSTAND THIS AGREEMENT BEFORE USING THE SERVICES AND PLAYING THE GAME.
By downloading, installing, accessing, or using the Game or Services, Player agrees to be bound by this Agreement. If Player does not agree to these terms, then Player is prohibited from accessing the Game or Services.
1. MINIMUM AGE REQUIREMENTS AND ACCEPTANCE OF TERMS:
1.1 Minimum Age Requirements: AdHoc designed the Game for mature Players. In the U.S., the Game is rated “M” for Mature and is appropriate for ages 17 and up. Other jurisdictions have given the Game ratings for older teens and adults only. Player may only play the Game if Player is at least the minimum age for the rating given in the country where Player lives, and Player must meet all requirements of the platform Player uses to play Dispatch.
1.2 Updates to Terms: As the Game, AdHoc’s Services and the legal landscape evolve, so will this Agreement. As such, AdHoc reserves the right to change or update this Agreement from time-to-time. Any changes or updates to this Agreement are effective immediately upon AdHoc posting the update. This Agreement was last updated on the date provided at the top of this page. If Player continues to use the Services or Game after AdHoc updates this Agreement, then Player will be deemed to have accepted any changes and updates to this Agreement. If Player does not agree with any changes or updates to this Agreement, then Player is prohibited from continuing to use or access the Game or Services.
1.3 Privacy Policy and Other Policies: Player’s use of the Services is also subject to AdHoc’s Privacy Policy available at https://adhocstudio.com/privacy-policy and any applicable community guidelines or rules that may be posted in the Game or on AdHoc’s website (collectively, “Policies”).
2. EULA:
2.1 Grant of License: Subject to Player’s compliance with this Agreement, AdHoc grants Player a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Game on a compatible device that Player owns or controls, solely for Player’s personal, non-commercial entertainment purposes.
2.2 Scope of License: The license includes the right to:
2.2.1 Access and play the Game as provided through the Services.
2.2.2 Download and install updates, patches, and DLC as may be made available by AdHoc.
2.2.3 Use any online features of the Game, subject to the ToS below.
2.3 Restrictions: Player may not:
2.3.1 Copy, modify, distribute, or reverse-engineer the Game or any portion of the Services, except as expressly permitted by applicable law.
2.3.2 Create derivative works based on the Game or Services.
2.3.3 Use cheats, hacks, mods, or unauthorized third-party software to alter or gain an advantage in the Game.
2.3.4 Sell, rent, lease, or sublicense the Game or Player’s account.
2.3.5 Use the Game for commercial purposes, including but not limited to streaming or broadcasting for profit without AdHoc’s prior written consent.
2.3.6 Attempt to access or interfere with AdHoc’s servers, networks, or systems.
2.4 Ownership: All title, ownership, and intellectual property rights in and to the Services, Game and Content are owned or licensed by AdHoc and/or AdHoc’s licensor(s). “Content” means all: (i) software, systems, tools, information, text, data, files, code, scripts, designs, graphics, artwork, illustrations, photographs, sounds, music, titles, themes, objects, characters, names, dialogue, locations, stories, plot, lore, animation, concepts, audio-visual effects, virtual goods and in-game currency, interactive features, gameplay, methods of operation, the compilation, assembly, and arrangement of the materials of the Game, and all other elements comprising or supporting the Game; (ii) copyrights, trademarks, logos, trade names, trade dress, service marks, and trade identities owned, licensed or controlled by AdHoc; and (iii) all other intellectual property rights in and to the Services, Game and Content not described in subsections (i) and (ii). The Services, Game and Content are licensed, not sold, for Player’s use. Player’s license confers no title or ownership in and to the Services, Game or Content and should not be construed as a sale of any rights in and to the Services, Game or Content.
2.5 Updates and Modifications:
2.5.1 AdHoc will do its best to make sure that the Game and its Services are accurate, up-to-date and free from bugs, but AdHoc does not represent, warrant or guarantee that the Game and Services will be bug-free or be available at all times or at any given time, or that AdHoc will continue to support, maintain or offer the all or any features of the Game or Services. AdHoc reserves the right to discontinue, modify, limit, change, suspend, remove or disable access to all or part of the Services or Game at any time and without notice to you.
2.5.2 From time to time, AdHoc may, in its sole and absolute discretion, develop and provide updates to the Game and Services, which may include upgrades, bug fixes, patches, other error corrections, and/or new features (collectively, “Updates”). Updates may also modify or delete in their entirety previous features and functionality. Player agrees that AdHoc has no obligation to provide any Updates, and that AdHoc has no obligation to provide or enable, or to continue to provide or enable, any features or functionality. Player further agrees that all Updates will be subject to this Agreement.
2.5.3 Also, AdHoc may restrict, modify, or limit Player’s access to, and use of, part or all of the Game or Services, depending on the territory in which Player is located and/or the age of the Player. Some or all of the Game or Services may not be available (in whole or in part) where Player is located or may only be available in a modified version, if they do not comply with the laws which apply in Player’s territory.
3. ToS:
3.1 Account Creation and Management:
3.1.1 Account Requirement: Some features of the Game may require Player to create an account (“AdHoc Account”). If AdHoc requires the Player to create or maintain an AdHoc Account, then Player agrees to provide accurate and complete information when creating an account and to keep Player’s account details updated.
3.1.2 Account Security: Player is responsible for maintaining the confidentiality of Player’s AdHoc Account credentials (e.g., username and password) and for all activities that occur under Player’s AdHoc Account. Player should notify AdHoc immediately if Player suspects any unauthorized use or access of Player’s AdHoc Account.
3.1.3 Non-Transferability: Accounts are personal to Player and may not be shared, sold, or transferred.
3.2 User Conduct: Player agrees to use the Game and Services in a manner that is lawful, respectful, and consistent with AdHoc’s Policies. Player may not:
3.2.1 Engage in harassing, abusive, or discriminatory behavior toward other players or AdHoc staff.
3.2.2 Post or share content that is obscene, defamatory, or violates the rights of others (e.g., intellectual property or privacy rights).
3.2.3 Use the Services to distribute malware, spam, or other harmful content.
3.2.4 Exploit bugs, glitches, or errors in the Game to gain an unfair advantage.
3.2.5 Impersonate others, including AdHoc’s staff or other players.
3.3 User-Generated Content (UGC):
3.3.1 Definition: “UGC” means any content Player creates or uploads to the Services, such as in-game creations, chat messages, or posts on AdHoc-controlled forums or social media channels.
3.3.2 License to UGC: The Game may feature the ability for the Player to create UGC. By creating or uploading UGC, Player grants AdHoc a worldwide, perpetual, irrevocable, transferable, fully-paid, royalty-free license to use, reproduce, modify, distribute, and display Player’s UGC in connection with the Game and Services, including for promotional, marketing and advertising purposes.
3.3.3 Responsibility: Player is solely responsible for Player-generated UGC and must ensure it complies with this Agreement and applicable laws. AdHoc may remove or moderate UGC in its
3.4 In-Game Items:
3.4.1 No Ownership: The Game may feature the ability for the Player to acquire virtual items, currency, or rewards (“In-Game Items”) that are earned and/or purchased in the Game (e.g., skins, weapons, credits, etc.). In-Game Items are licensed to Player on a non-exclusive and revocable basis. To be clear, Player acquires no ownership rights in and to In-Game Items. In-Game Items have no monetary value and cannot be sold, traded, or redeemed for real-world currency unless expressly permitted by AdHoc.
3.4.2 Purchases: All purchases of In-Game Items are final and non-refundable, except as required by applicable law. AdHoc may modify or remove In-Game Items in its sole and absolute discretion, with or without notice to Player.
3.4.3 Third-Party Platforms: If Player purchases the Game and/or In-Game Items through a third-party platform (e.g., Steam, PlayStation Store), Player is also subject to that platform’s terms, conditions and refund policies.
3.5 Online Features and Connectivity:
3.5.1 Internet Requirement: Some or all of the Game features may require an Internet connection, and Player is solely responsible for the cost and maintaining of an Internet connection.
3.5.2 Server Access: The Game may include certain features available only through Internet access. Such features are provided in AdHoc’s sole and absolute discretion and may be suspended or terminated at any time, including without limitation, for maintenance or if Player violates this Agreement.
3.5.3 Multiplayer Conduct: If the Game features multiplayer modes, Player agrees to follow AdHoc’s community guidelines and respect other players.
3.6 Monitoring and Enforcement:
3.6.1 AdHoc reserves the right to monitor Player’s use of the Services to ensure compliance with this Agreement.
3.6.2 AdHoc may suspend, terminate, or restrict Player’s access to the Game or Services, or take other actions (e.g., banning accounts or removing UGC), if AdHoc concludes in its sole and absolute discretion that player
3.7 Beta/ Early Access Versions and Testing: From time-to-time the Game may be offered in “beta” or “early access” forms, meaning that testing and development of the Game is still underway, and the Game offered is not finalized or complete. As such, the Game may be permanently or temporarily unplayable, inaccessible, unusable, and/or unable to function properly. AdHoc may, from
DISPATCH IS NOT FOR KIDS
Adhoc does not market or direct any of the Services to children. We designed Dispatch for mature players. In the U.S. Dispatch is rated M for Mature and is appropriate for ages 17 and up. Other jurisdictions have given Dispatch ratings for older teens and adults only. You may only play Dispatch if you are at least the minimum age for the rating given in the country where you live and you must meet all requirements of the Platform you use to play Dispatch.
If you are under the age of majority and/or consent for privacy purposes in the jurisdiction where you live, you are not permitted to access the Services unless your parent or guardian has provided express consent and agrees to applicable terms and conditions on your behalf prior to your use of the Services. If we discover that a minor has provided us with Personal Information contrary to applicable law, we will delete that information from our systems. If you become aware of any unauthorized submission of information to us, please contact us at http://mailto:[email protected].
WHAT IS PERSONAL INFORMATION?
When we say,
4. TERMINATION:
4.1 By Player: Player may stop using the Game or Services at any time by uninstalling the Game and ceasing to access the Services. No refunds will be provided for unused content or subscriptions unless required by law.
4.2 By AdHoc: AdHoc may suspend or terminate Player’s access to the Game or Services at any time, with or without notice, for reasons including, but not limited to:
4.2.1 Violation of this Agreement or any of AdHoc’s Policies.
4.2.2 Discontinuation by AdHoc of the development or support of the Game or Services.
4.2.3 Legal or technical reasons.
4.3 Effect of Termination: Upon termination, Player’s license to use the Game and Services ends, and Player must immediately cease all use and delete any installed copies of the Game. Player’s account, In-Game Items, and progress may be deleted, and AdHoc is
5. INTELLECTUAL PROPERTY:
5.1 AdHoc’s Intellectual Property: The Game, Services, and all related content (e.g., trademarks, logos, artwork, and music) are protected by copyright, trademark, and other intellectual property laws. Player may not use any of AdHoc’s intellectual property without AdHoc’s prior written consent, except as permitted under this Agreement.
5.2 Feedback:
5.2.1 Player may be
- Identifiers (e.g., name, email, username);
- Commercial information (e.g., products or services purchased, shopping history);
- Internet or other similar activity (e.g., browsing history; content interactions);
- Legally protected information (e.g., race, citizenship, marital status, sex);
- Employment-related information (e.g., current or past employment);
- Non-public educational information, including information protected under the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g, 34 C.F.R. Part 99);
- Biometrics (e.g., fingerprint, voiceprints);
- Sensitive Personal Information (e.g., precise geolocation; contents of messages when we are not the recipient; in some cases, information about a known child); and
- Inferences drawn from Personal Information to create a profile about preferences, characteristics, trends, predispositions, behavior, attitudes, intelligence, and aptitudes.
DISPATCH AND PERSONAL INFORMATION
Adhoc only collects Personal Information as is adequate and relevant to the purposes described below or as reasonably necessary and proportionate to provide our Services.
Legal Basis. Our legal basis for collecting and processing Personal Information may be one or more of the following:
- Your consent, given when you voluntarily give us Personal Information or if we ask for your consent.
- A legitimate interest, meaning a commercial or business interest that is important to us or another company, and which we’ve balanced against your privacy rights.
- Adhoc legal obligations, such as our legal and regulatory obligations to respond to court orders and cooperate with law enforcement.
Dispatch. Dispatch is available to play on various Platforms. Adhoc receives some data from your gameplay, but the data is not personally identifiable or linkable back to you, so it is not Personal Information for purposes of this Privacy Policy.
- Players login to play Dispatch via the Platform’s user interface. Adhoc does not have access to player account profiles or other Personal Information from your account with the Platform.
- Adhoc does not provide player accounts or a method to purchase or play Dispatch directly from us.
- Platforms will provide us with data from your gameplay like actions taken, session duration, basic device data (e.g., operating system, display resolution, etc.), and regional geolocation to help us facilitate and maintain the game. The gameplay data we receive from the Platform is not linked back to an identifiable player account.
- Adhoc also receives anonymous data from player selections during the story portion of the game, which we use to understand how players interact with the game and to inspire future content.
Customer Support. If you contact us to inquire about our games, request support, or for any other reason:
- We will collect your name, email, and other information you voluntarily give us to provide customer support.
- If you submit a privacy request, we will collect your email address and other details as needed to verify your identity and process your request.
Adhoc Discord. If you register to participate in the Adhoc Studio Discord forum:
- You must register and create an account through Discord according to its Terms of Service and Privacy Policy available on the login page.
- Any Personal Information you provide via Discord is voluntary and with your consent.
- Please be aware that your forum communications are publicly viewable by other forum participants, and may be collected, copied, or distributed by other forum participants. Adhoc does not control and is not responsible for any forum communications or interactions.
Adhoc uses the Personal Information we collect to achieve the purposes stated at the time of collection or described in this Privacy Policy. Additionally, we may use your Personal Information to:
- Monitor your compliance with any of your contracts with us.
- Protect your or others’ privacy and enforce this Privacy Policy.
- If we believe it is necessary, identify, contact, or bring legal action against persons or entities who may be causing injury to you, to Adhoc, or to others.
- Comply with a law, regulation, legal process, or court order.
- Fulfill any other purpose to which you consent.
The Site uses Google Analytics cookies and related technologies to help us understand how visitors find and interact with the Site. You can read more about these cookies here under the “Analytics” heading. You can change the cookie settings on your device or install a third-party cookie plug-in to block certain cookies or alert when the Site attempts to install a cookie on your device. You can also delete cookies that load to your device.
DATA RETENTION
Adhoc retains the Personal Information we collect about you only as long as needed to fulfill the purpose for which it was collected. For example, if you contact us with a question about a game or to request customer support, we will delete your Personal Information after responding to your inquiry. Privacy request information is retained for two years or as otherwise required by law.
When we no longer have a business need for your Personal Information, we will either delete, de-identify or anonymize it whenever feasible. Where not feasible (such as data in our backup archives) we will securely store it and keep it isolated from further processing until it can be permanently deleted.
DISCLOSURES TO THIRD PARTIES
Adhoc will only disclose Personal Information we collect to certain third parties as necessary achieve our business purposes. This means we will only disclose your Personal Information as described below or your permission or as legally required of us. In the preceding 12 months, we have disclosed the Personal Information we collected to:
- Service Providers. Adhoc uses a variety of service providers such as data storage providers, analytics, and other technology services. The type of information that we disclose to a service provider will depend on the service that they provide to us. Our service providers are subject to contractual agreements that protect your Personal Information, and we require all service providers to maintain confidentiality standards that are commercially reasonable to ensure the security of your Personal Information.
- Game storefronts and distributors. Adhoc may require support from third parties to sell or distribute our games. If so, Adhoc might share your Personal Information with those companies for this purpose.
- Law enforcement or other government agencies, as permitted or required by law.
- Cookie information recipients, subject to their respective Privacy Policys.
- Other Third Parties, as permitted by applicable law, for example: if we go through a business transition (e.g., merger, acquisition, or sale of a portion of our assets); to comply with a legal requirement or a court order; when we believe it is appropriate in order to take action regarding illegal activities or prevent fraud or harm to any person; to exercise or defend our legal claims; or for any other reason with your consent.
- Aggregated and Deidentified Information. We reserve the right to disclose aggregated, anonymized, or deidentified information about any individuals with nonaffiliated entities for marketing, advertising, research or other purposes, without restriction.
Adhoc is owned and operated in the United States. If you access Services from outside the United States, the Personal Information we collect about you may be transferred outside of your country of origin to our servers in the United States or other countries. We are committed to transferring Personal Information via an adequacy decision, standard contractual clauses, or other lawful data transfer mechanism. Some countries’ laws may be more restrictive than in the United States and may result in government access to Personal Information in some cases. By allowing us to collect Personal Information about you, you consent to the transfer and processing of your Personal Information as described in this paragraph.
HOW DOES ADHOC KEEP DATA SECURE?
Safeguards. Adhoc implements and maintains technical, organizational, and physical measures in place to help protect your information from unauthorized access, processing, or disclosure. We maintain internal policies to govern the collection, processing, access, and handling of data. We use technical safeguards to protect information online and stored on our systems. Please note, however, that no transmission of data over the Internet is 100% secure, and we cannot guarantee that unauthorized third parties will not defeat our security measures or use your Personal Information for improper purposes.
Your Account. When you register or create an account with us, you will have a login and password. We encourage you to take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your login and password private. We are not responsible for any lost, stolen, or compromised passwords, or for any activity on your account via unauthorized activity.
Social Networking. If you access Services from a social networking website, we may receive Personal Information about you from such website, as governed by the terms of use and privacy policy of that website. We may retain this Personal Information with the information we collect from you by other means. Your use of social networks via a link from Services is entirely optional and subject to the privacy policy and terms of use of the social networking website you choose to use.
YOUR PRIVACY CONTROLS
Adhoc provides you with the ability to directly control much of the Personal Information we collect and hold about you. You can use the methods described below to control how we collect and use your Personal Information:
- No Player Accounts. Adhoc does not offer player accounts for Dispatch or any other game. Dispatch is available on Platforms via your player account. Please direct any questions about your player account to the Platform.
- No Platform Support. Adhoc does not offer or support player accounts or an online store for any Platform. If you have questions about playing Dispatch, purchases, or your Platform player account, please contact the Platform.
- Our Mailing List and Other Adhoc Emails. If you opt-in to our mailing list, you may receive informational or marketing emails from Adhoc about our games and other Services. You can unsubscribe from receiving future emails by clicking the Unsubscribe link found in any of the emails we send you, or by contacting us at http://mailto:[email protected] to request to be removed from the mailing list.
- Do Not Track. Do Not Track signals are signals sent through a browser informing us that you do not want to be tracked. Currently, our systems do not recognize browser “do-not-track” requests. If this changes in the future, we will update this Privacy Policy.
- Device Settings. You can control the data we collect through cookies and related technologies by adjusting your device settings.
- Block Location Tracking. You can stop all collection of precise location data through an application by uninstalling the application or withdrawing your consent through your device settings. You can also reset your device Ad Id at any time through your device settings, which is designed to allow you to limit the use of information collected about you.
- Exercising Your Privacy Rights. If you wish to exercise your rights under applicable privacy laws beyond the above-described methods, or if you want to express concerns, lodge a complaint or request information, please submit a verifiable request to us at http://mailto:[email protected]. We try to respond to a verifiable request within the period required by applicable law. If we require more time, we will notify you in writing of the reason and extension period. We will deliver our written response by mail or electronically, at your option. We do not charge a fee to process or respond to a verifiable request unless we have legal grounds to do so, such as requests that are excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
This section provides notices related to consumer privacy laws. Some of these laws may not apply to you, or Adhoc may be exempt from certain legal obligations, in which case the information in this section is offered as a courtesy.
United States Privacy Rights. In the United States, consumer privacy is governed by federal privacy laws covering specific industries or data uses and state privacy laws providing general consumer privacy rights. California, Colorado, Connecticut, Iowa, Nevada, Oregon, Tennessee, Texas, Utah, Virginia, and a growing list of additional states require companies to inform consumers about their privacy rights and provide a method to exercise those rights. Below please find notices of privacy pursuant to the California Consumer Privacy Act and other state privacy laws that similarly require companies to give notice of your privacy rights.
- Right to know. Adhoc provides the required information for a consumer’s right to know in this Privacy Policy. We may provide you with additional notices about other ways we process your Personal Information, such as by sending you a notice via email or posting information in a game.
- Right to reasonable expectations. You can expect Adhoc to collect, use, or disclose your Personal Information responsibly and not for any other purpose other than as stated at the time of collection or described in this Privacy Policy. If we collect or use your Personal Information based on your consent, we will also notify you of any changes and will request your further consent as required by law. You may withdraw your consent at any time with reasonable notice by contacting http://mailto:[email protected].
- Right to deletion. Upon your request and when required by law, we will delete your Personal Information from our systems. This right is not absolute, and we may be entitled to retain and process your Personal Information despite your request. If you make this request, we balance certain legal, contractual, and business interests against your right to request the deletion of your Personal Information.
- No selling or sharing Personal Information. Some jurisdictions entitle consumers to opt out of the sale or sharing of their Personal Information or targeted advertising practices. Adhoc does not sell your Personal Information or share your Personal Information with third parties for cross-contextual behavioral advertising purposes.
- No automated decision-making or profiling. Adhoc does not use automated decision-making or any form of automated processing of Personal Information to evaluate, analyze, or predict your performance, preferences, choices, or behavior.
- No sensitive Personal Information. Adhoc does not collect sensitive Personal Information, and in no case will Adhoc use or disclose sensitive Personal Information for the purpose of inferring characteristics about a consumer.
- No health data. Adhoc does not collect any health data. Some laws entitle consumers to certain details about health data collected about them, including (i) confirmation of whether the entity collects, shares, or sells the consumer’s health data and access that data, including a list of all third parties and affiliates with whom the entity has shared or sold the health data and a method to contact those third parties, (ii) a method to withdraw consent related to use of health data, and (iii) the right to have their health data be deleted.
- Right to accuracy, and the right to correct your Personal Information. You can correct or update your Personal Information held by Adhoc by contacting http://mailto:[email protected]. We will update our records to reflect your accurate information.
- Right to data portability. In some cases, we are required to provide your Personal Information to another organization at your request and in a structured, commonly used machine-readable format, so that the other organization can read and use it.
- Right to access your Personal Information. Adhoc will provide you with a copy of your Personal Information held by us upon your request and where required by law, along with details about the types of Personal Information we process, why we process it, and any third parties we work with to collect Personal Information on our behalf. Certain laws may limit the scope or frequency of requests we must fulfill.
- Right to non-discrimination. If you reside in a jurisdiction that extends a right to non-discrimination related to the exercise of privacy rights, we will not (i) deny you goods or services, (ii) charge you different prices or rates for goods or services, (iii) provide you a different level or quality of goods or services, (iv) retaliate against you as an employee, applicant for employment, or independent contractor; or (v) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services, because you exercised your statutory right unless permitted by law.
- Right to disclosure of certain information. You may have a right to request information about how we collect and use your Personal Information, such as (i) the categories of Personal Information we have collected about you; (ii) the categories of sources for the Personal Information we have collected about you; (iii) our business purpose for collecting, using, disclosing, or selling that Personal Information, as applicable; and (iv) the categories of third parties with whom we disclose that Personal Information. Adhoc does not sell or share your Personal Information, but if we did you could request two separate lists stating: (a) sales, identifying the Personal Information categories that each category of recipient purchased; and (b) sharing for a business purpose, identifying the Personal Information categories that each category of recipient obtained. Certain laws may limit the number or frequency of requests we must fulfill.
- Right to restrict processing. You may have the right to request that we restrict the processing of your Personal Information if (i) the data is inaccurate, (ii) the processing is unlawful, (iii) we no longer need the Personal Information, or (iv) you exercise your right to object. Your right to restrict may be limited to Personal Information that is sensitive in nature, or that is sold or shared for certain purposes.
- Right to object. You may have the right to request, under certain circumstances and where we are required to do so by law, that we limit our processing of your Personal Information as you request.
- California’s Shine the Light Act. If you are a resident of the State of California, California’s Shine the Light Act (Civil Code sections 1798.83-1798.84) entitles California consumers to request certain disclosures regarding Personal Information sharing with affiliates and/or third parties for marketing purposes.
5.2.2 If Player provides AdHoc with any Feedback, Player hereby assigns, and agrees to assign to AdHoc, all right, title and interest in and to such Feedback. To the extent that applicable law in Player’s state or country prohibits such assignment, Player agrees that Player hereby grants (and shall grant) to AdHoc the following license: a non-exclusive, transferable, worldwide, perpetual, irrevocable, fully-paid, royalty-free license, with the right to multiple levels of sublicensing, under any and all intellectual property rights that Player owns or controls, to use, copy, modify, create derivative works based upon, distribute copies of, publicly perform, publicly display and otherwise exploit the Feedback for any purpose. This license does not lapse or expire even if AdHoc does not exercise its rights under this license within a certain period of time. If Player has rights in the Feedback that cannot be licensed to AdHoc under applicable law (such as moral and other personal rights), Player hereby waives and agrees not to assert those rights. Player understands and agrees that you Player is freely providing Feedback, that AdHoc does not have to use the Feedback, and that Player will not be compensated in any way for the Feedback. Player represents and warrants that Player has rights in any Feedback that Player provides to AdHoc sufficient to grant AdHoc the license rights described above.
6. DISCLAIMERS AND LIMITATION OF LIABILITY:
6.1 No Warranties: The Game and Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. AdHoc does not guarantee that the Game or Services will be uninterrupted, available at all times, bug-free, error-free, or free of viruses or other harmful components.
6.2 Limitation of Liability: To the maximum extent permitted by law, AdHoc and its affiliates, officers, employees, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising from or related to Player’s use of the Game or Services, even if advised of the possibility of such damages. AdHoc’s total liability to Player for any claim arising under this Agreement will not exceed the amount Player paid for the Game or Services in the 12 months prior to the claim.
6.3 Assumption of Risk: Player assumes all risks associated with Player’s use of the Game and Services, including without limitation risks related to seizures, online interactions with other players and the security of your device or account. Some Players may experience epileptic seizures when exposed to certain light patterns or flashing lights, including some of the visual effects that appear in certain video games. Symptoms may even be experienced by individuals with no history of epilepsy or photosensitivity. If Player has an epileptic or photosensitivity condition, please first consult your physician before playing the Game or using the Services.
7. INDEMNIFICATION: Player agrees to indemnify, defend and hold harmless AdHoc and its affiliates, officers, employees, and licensors from any claims, losses, damages, or expenses (including reasonable attorneys’ fees) arising from Player’s use of the Game or Services, Player’s violation of this Agreement or Player’s UGC.
8. BINDING ARBITRATION AND CLASS ACTION WAIVER: READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT PLAYER’S LEGAL RIGHTS, INCLUDING WAIVING PLAYER’S RIGHT TO FILE A LAWSUIT IN COURT OR TO PURSUE CLAIMS IN A CLASS OR REPRESENTATIVE CAPACITY.
8.1 Disputes: To the fullest extent allowed by applicable law, Player and AdHoc agree to submit all Disputes between Player and AdHoc to individual, binding arbitration pursuant to the provisions in this Agreement. A “Dispute” means any dispute, claim, or controversy (except as to Excluded Disputes described below) between Player and AdHoc that in any way relates to or arises from any aspect of Player’s access, use or interaction with AdHoc, the Game or Services. A Dispute shall be subject to these binding arbitration and class action waiver provisions regardless of whether it is based in contract, statute, regulation, ordinance, tort (including fraud, misrepresentation, fraudulent inducement, or negligence), or any other legal or equitable theory. This includes claims or requests for relief that accrued before Player entered into this Agreement or after Player’s access or use of the Game or Services ended or was terminated by AdHoc. Player understands that there is no judge or jury in arbitration and that court review of an arbitration award may be limited or not available.
8.2 Disputes excluded from arbitration: Notwithstanding the parties' agreement to resolve all Disputes through arbitration, AdHoc shall have the right, but not the obligation, to bring an action in state or federal court that for any Disputes against Player for: fraud, any violation of law, patent infringement or invalidity, copyright infringement, moral rights violations, trademark infringement, and/or trade secret misappropriation (“Excluded Disputes”).
8.3 Initial Dispute Resolution: In an effort to accelerate resolution and reduce the cost of any Dispute between Player and AdHoc, Player and AdHoc agree to first attempt to negotiate any Dispute informally for at least sixty (60) days before either party initiates arbitration (the “Initial Dispute Resolution Period”); provided however, the Initial Dispute Resolution Period may be shortened by AdHoc if exigencies exist as determined by AdHoc in its good faith business judgment. The 60-day period begins upon receipt of written notice from the party raising the Dispute. If Player has a Dispute with AdHoc, Player must notify AdHoc in writing at the following email address: [email protected] using the subject line “Initial Dispute Notice.” Player’s notice of Dispute must be individual to Player and must include Player’s full legal name, email address associated with Player’s account and Player’s residential address. If the Dispute involves a minor, then the notice must also include the full name of at least one parent or guardian. The notice of Dispute also must describe the Dispute, explain the facts of the Dispute as Player understands them, and explain what Player would like AdHoc to do to resolve the problem. The parties shall use good faith efforts to settle any Dispute, and Player agrees that a notice of Dispute containing all of the information required above, followed by at least 60 days of good faith negotiation, are preconditions to Player initiating arbitration. A notice of Dispute will not be valid, will not start the Initial Dispute Resolution Period, and will not allow Player to initiate arbitration, unless it contains all of the information required above. If Player commences an arbitration without having previously provided a valid and compliant notice of Dispute, Player and AdHoc agree that the applicable arbitration provider (or the arbitrator, if one has been appointed) must suspend the arbitration until Player complies with this subsection. Player and AdHoc authorize the arbitration provider or the arbitrator to decide summarily whether the party that commenced an arbitration complied with this subsection.
8.4 Binding Arbitration:
8.4.1 If a Dispute cannot be resolved through negotiations during the Initial Dispute Resolution Period, then either party may thereafter initiate binding arbitration as the sole means to formally resolve the Dispute, subject to AdHoc’s rights to pursue Excluded Disputes through a court of law. The arbitration will be administered by JAMS in accordance with the JAMS Streamlined Arbitration Rules and Procedures (the “JAMS Rules”) effective as of the date of the notice of Dispute, which are available at the JAMS website: http://www.jamsadr.com/rules-streamlined-arbitration, as modified by this Agreement.
8.4.2 Arbitration hearings shall be conducted by videoconference only, unless otherwise agreed by the parties. Player and AdHoc agree to submit to the personal jurisdiction of any federal or state court located in Los Angeles county, California, in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
8.4.3 The arbitrator will make a decision in writing but need not provide a statement of reasons unless requested by a party. The arbitrator must follow applicable law, and either party shall have the right to appeal an arbitrator’s decision for an error of law within thirty (30) days of such decision being communicated to the parties. The decision of the arbitrator shall be final and binding on Player and AdHoc, and any award of the arbitrator may be entered in any court of competent jurisdiction.
8.4.4 The arbitrator shall determine the scope and enforceability of these arbitration terms, including whether a Dispute is subject to arbitration. The arbitrator has authority to decide all issues of validity, enforceability or arbitrability, including, but not limited to, where a party raises as a defense to arbitration that the claims in question are exempted from this Agreement or that any portion of this Agreement is not enforceable.
8.4.5 Excluding Excluded Disputes, if a lawsuit filed in court includes claims or requests for relief that are arbitrable and claims or requests for relief that are not arbitrable, Player and AdHoc agree that any non-arbitrable claims or requests for relief shall be stayed pending the completion of the arbitration of the arbitrable claims or requests for relief.
8.5 CLASS ACTION WAIVER: TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, PLAYER AND ADHOC AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A CLASS ACTION, COLLECTIVE ACTION OR CLASS ARBITRATION, OR AS A PRIVATE ATTORNEY GENERAL. To the extent applicable law does not permit waiver of private attorney general claims, but permits them to be arbitrated, then such claims shall be resolved in arbitration.
8.6 30-day right to opt out of arbitration: Player has the right to opt-out and not be bound by the arbitration agreement and class action waiver provisions in Agreement by sending written notice of Player’s decision to opt-out to the following email address: [email protected] using the subject line “Arbitration Opt-Out.” The notice must be sent within 30 days of Player purchasing the Game; otherwise, Player shall be bound to arbitrate disputes in accordance with this Agreement. If Player opts out of these arbitration provisions, AdHoc also will not be bound by them.
8.7 Severability and waiver of jury trial: If any clause within this arbitration section (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this arbitration section, and the remainder of this arbitration section will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire arbitration section will be unenforceable, and the Dispute will be decided by a court of competent jurisdiction in any state or federal court located in Los Angeles county California, and Player and AdHoc each agree to waive in that instance, to the fullest extent allowed by law, any trial by jury.
9. GOVERNING LAW AND JURISDICTION: The laws of the State of California and the United States of America, without regard to conflict-of-law rules, govern this Agreement, and any Dispute and Excluded Disputes between Player and AdHoc. Any Dispute not subject to arbitration and Excluded Disputes must be brought by either party in a court of competent jurisdiction in any state or federal court located in Los Angeles county California. Each party submits itself to the exclusive jurisdiction and venue of those courts, and waives all jurisdictional, venue and inconvenient forum objections to those courts. In any litigation (including any appeals) to enforce any part of this Agreement, a Dispute or Excluded Dispute, all costs and fees, including attorney's fees, will be paid by the non-prevailing party.
10. INTERNATIONAL USE: The Game and Services are controlled and operated from the United States. If Player accesses the Game or Services from outside the United States, Player is responsible for complying with local laws. AdHoc makes no representation that the Game or Services are appropriate or available for use in all jurisdictions. Some features or content may be restricted in certain regions due to platform, legal or technical requirements.
11. MISCELLANEOUS:
11.1 Entire Agreement: This
11.2 Severability: If any provision of this Agreement is
11.3 No Waiver: AdHoc’s failure to enforce any right or provision of this Agreement will not constitute a waiver of that right or provision.
11.4 Assignment: AdHoc may assign this Agreement or any rights hereunder to a third party without notice or the requirement of Player’s consent. Player may not assign any of Player’s rights or obligations under this Agreement.
11.5 Force Majeure: AdHoc shall not be liable for delays or failures to perform due to causes beyond AdHoc’s reasonable control for events including but not limited to, natural disasters, strikes, wars, or technical outages.
11.6 Language: This Agreement is written in English. Any translations are provided for convenience, and the English version will control in case of conflict.
- Right to know how we process your Personal Information. We have set the required notices in
AdHoc Studio, Inc.
Email: [email protected]
Website: https://www.adhocstudio.com
Canadian Privacy Rights. We adopted this section to provide supplemental information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”). This section applies solely to residents of Canada where PIPEDA applies (“Canadian Consumers”). PIPEDA gives Canadian Consumers specific rights regarding Personal Information offering details on an identifiable person without the inclusion of name, title, telephone number and business address of an employee of a business or organization. The following paragraphs describe PIPEDA rights and explain how to exercise those rights.
- Right to know why we collect, use, and distribute the Personal Information we process. We have set the required notices in this Privacy Policy. We may provide you with additional notices about other ways we process your Personal Information, such as by sending you a notice via email or by other means of communication.
- Right to expect us to collect, use or disclose Personal Information responsibly and not for any other purpose other than which you consented. We set your expectations in this Privacy Policy and collect express or implied consent at various stages of collection or processing. If we collect or use your Personal Information based on your consent, we will also notify you of any changes and will request your further consent as needed. You may withdraw your consent at any time with reasonable notice by contacting http://mailto:[email protected].
- Right to accuracy of your Personal Information. We take steps to reasonably ensure that your Personal Information we are using is accurate. In most cases, we rely on you to ensure that your information is current, complete and accurate. We provide methods for you to correct, update, and delete inaccurate Personal Information in your account, and we will provide you with reasonable assistance to ensure that your Personal Information is accurate in our systems and with our service providers.
- Right to access your Personal Information. Upon written request and identity authentication, we will provide you with your Personal Information under our control, information about the ways in which that information is being used and a description of the individuals and organizations to whom that information has been disclosed. We will make the information available within 30 days or provide written notice where additional time is required to fulfil the request. If limited by law or potential infringement on another’s privacy rights, we may not be able to provide access to some or all of the Personal Information you request. If we must refuse an access request, we will notify you in writing, document the reasons for refusal and outline further steps that are available to you.
Supplemental Notices. In addition to the above notices of privacy rights and details about our privacy practices described in this Privacy Policy, Adhoc provides the following supplemental notices of privacy practices for the jurisdictions listed below:
- France. In addition to the European Union Privacy Rights listed above, you have the right to provide us with general or specific instructions for the retention, deletion, and communication of your Personal Information after your death. The specific instructions are only valid for the processing activities mentioned therein and the processing of these instructions is subject to your specific consent. You may amend or revoke your instructions at any time. You may designate a person responsible for the implementation of your instructions. This person will be informed of your instructions in the event of your death and be entitled to request their implementation from us. In the absence of designation or, unless otherwise provided for, in the event of the death of the designated person, their heirs will have the right to be informed of your instructions and to request their implementation from us. To issue instructions, contact http://mailto:[email protected].
- Mexico. This Privacy Policy is available in Spanish upon request. In case of dispute, the Spanish version of this Privacy Policy shall prevail. The type of Personal Information we use, purpose of processing, and cookie information is listed above in this Privacy Policy. In general, we do not require your consent to transfer your Personal Information. By using the Services and providing us with your Personal Information, you agree to the data transfers detailed in this Privacy Policy that require your consent. The above descriptions of privacy rights to access, rectification, erasure, and object apply to residents of Mexico, as does the right to restrict processing to storage only (which includes the limitation to the use and disclosure of your Personal Information), and advertising. You also have the right to revoke the consent that you have provided us to process your Personal Information. To exercise any of your rights, contact http://mailto:[email protected].
- Hong Kong. As a Hong Kong data subject, you have legal rights in relation to the Personal Information we hold about you (to the extent permitted under applicable laws and regulations). You are entitled to make a Privacy Request to receive a copy of the Personal Information we process about you, a data correction request as well as a right to reject the use of your Personal Information for direct marketing purposes. We may charge a fee for a Privacy Request for access.
- China Mainland. Adhoc will only collect and use your Personal Information with your consent or with another lawful basis as described in this Privacy Policy. You can withdraw your consent anytime. When you withdraw consent, Adhoc the Personal Information processing based on your previous consent remains valid. Adhoc protects your Personal Information subject rights under PRC privacy laws, which includes the right to access, rectify, erase, copy personal information, and the like. For more information, see Your Privacy Controls above.
- Russia. If you are using any Services Russia, by doing so you consent to: (i) the processing of your information in accordance with this Privacy Policy for the purposes of the Russian Federal Law No. 152-FZ dated 27 July 2006 “On Personal Data” (as amended) or any replacement regulations; (ii) if legitimate interests, optimization of the Services or carrying out of the contract are mentioned herein, you agree that, for the purposes of Russian law, the consent so provided can be considered an additional ground for processing (meaning that the processing is conducted with your consent) and this consent also covers the processing of any cookies (to the extent that those qualify as personal data under Russian law); (iii) the cross-border transfer of your information to any country where Adhoc has databases or affiliates, in particular United States or other jurisdictions; (iv) for the purposes of Article 152.1 of the Russian Civil Code, the processing of your image in accordance with this Privacy Policy; and (v) for the purposes of Federal Law “On Marketing/Advertising”, that we may share advertising/marketing communications with you, unless you have opted-out from such communications. You have the rights to access, rectification, erasure/deletion, restrict processing to storage only, object, and you can control the use of your Personal Information for advertising purposes. We will update this posting if we materially change this Privacy Policy and we may request you to acknowledge such changes. Unless we require your acknowledgment, you shall be deemed to have agreed to the changes if you continue using the Services after the updated posting and any required notification. As regards the representative for Russia, you can contact us at http://mailto:[email protected]. Please include the word “Russia” in the subject line.
This Privacy Policy applies only to Personal Information processed by us. It does not apply to your Personal Information that may be processed by a Platform. The Site may provide links to third-party websites or platforms for your convenience, but we have no ability to control, and we are not responsible for, the privacy and data collection, use, and disclosure practices of third-party websites. Any access to and use of linked websites is not governed by this Privacy Policy but instead is governed by the privacy policies of those websites. We encourage you to review and understand the privacy policies of third-party websites before providing them with any information.
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<b>
Privacy Policy
AdHoc Studio - Combined End User License Agreement and Terms of Service
</b><br><br>Last
Updated May 6th, 2025<br><br>This Privacy Policy explains how we at Adhoc
Updated: September 14, 2026<br><br>Welcome to Dispatch, a superhero workplace comedy where choices matter (the “<b>Game</b>”). The Game is developed and published by AdHoc
Studio, Inc. (“<b>
Adhoc
AdHoc
</b>
,” “
”). This document constitutes a legally binding agreement between you (“
<b>
us</b>,” or “<b>we
Player
</b>”)
treat the information collected when you play Dispatch or interact with our company online, by email, or through other means (our
and AdHoc governing your access to and use of the Game, including any related software, services, websites, mobile applications, downloadable content (“<b>DLC</b>”), updates, patches, and associated media (collectively, the
“<b>Services</b>”).
This
Privacy Policy is governed by and part of the Dispatch
agreement combines AdHoc’s End User License Agreement (“<b>EULA</b>”), which governs your license to use the Game, and our
Terms of
Use. <br><br>
Service (“
<b>
IMPORTANT STUFF TO KNOW:
ToS
</b>
<br><ul class="bb_ul"><li>Dispatch is available to play through third-party gaming platforms (each a
”), which governs your use of the Services. The EULA and ToS are collectively described herein as the
“<b>
Platform
Agreement</b>".<br><br><b>THIS AGREEMENT AFFECTS PLAYER’S LEGAL RIGHTS IN MANY WAYS. FOR EXAMPLE, AND TO THE EXTENT PERMITTED BY APPLICABLE LAWS:</b><br><br><b>ADHOC DETAILS IN SECTION 8 THAT PLAYER AGREES TO RESOLVE ANY DISPUTE BETWEEN PLAYER AND ADHOC THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT.</b><br><br><b>ADHOC ALSO DETAILS IN SECTION 6 A CAP ON THE AMOUNT OF DAMAGES THAT PLAYER CAN SEEK OR RECOVER FROM ADHOC.</b><br><br><b>REMEMBER, THIS AGREEMENT FORMS A LEGAL CONTRACT BETWEEN PLAYER AND ADHOC. PLEASE TAKE THE TIME TO READ AND UNDERSTAND THIS AGREEMENT BEFORE USING THE SERVICES AND PLAYING THE GAME.</b><br><br><b>By downloading, installing, accessing, or using the Game or Services, Player agrees to be bound by this Agreement. If Player does not agree to these terms, then Player is prohibited from accessing the Game or Services.</b><br><br><b>1. MINIMUM AGE REQUIREMENTS AND ACCEPTANCE OF TERMS:</b><br><br>1.1 Minimum Age Requirements: AdHoc designed the Game for mature Players. In the U.S., the Game is rated “M” for Mature and is appropriate for ages 17 and up. Other jurisdictions have given the Game ratings for older teens and adults only. Player may only play the Game if Player is at least the minimum age for the rating given in the country where Player lives, and Player must meet all requirements of the platform Player uses to play Dispatch.<br><br>1.2 Updates to Terms: As the Game, AdHoc’s Services and the legal landscape evolve, so will this Agreement. As such, AdHoc reserves the right to change or update this Agreement from time-to-time. Any changes or updates to this Agreement are effective immediately upon AdHoc posting the update. This Agreement was last updated on the date provided at the top of this page. If Player continues to use the Services or Game after AdHoc updates this Agreement, then Player will be deemed to have accepted any changes and updates to this Agreement. If Player does not agree with any changes or updates to this Agreement, then Player is prohibited from continuing to use or access the Game or Services.<br><br>1.3 Privacy Policy and Other Policies: Player’s use of the Services is also subject to AdHoc’s Privacy Policy available at <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=https%3A%2F%2Fadhocstudio.com%2Fprivacy-policy" target="_blank" rel=" noopener">https://adhocstudio.com/privacy-policy</a> and any applicable community guidelines or rules that may be posted in the Game or on AdHoc’s website (collectively, “<b>Policies
</b>”).
Each Platform operates
Any Personal Information (as the term is used and defined in the Privacy Policy) about Player collected by AdHoc will be treated as described in our Privacy Policy. The Policies are incorporated into this Agreement by reference.<br><br><b>2. EULA:</b><br><br>2.1 Grant of License: Subject to Player’s compliance with this Agreement, AdHoc grants Player a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Game on a compatible device that Player owns or controls, solely for Player’s personal, non-commercial entertainment purposes.<br><br>2.2 Scope of License: The license includes the right to:<br><br>2.2.1 Access and play the Game as provided through the Services.<br><br>2.2.2 Download and install updates, patches, and DLC as may be made available by AdHoc.<br><br>2.2.3 Use any online features of the Game, subject to the ToS below.<br><br>2.3 Restrictions: Player may not:<br><br>2.3.1 Copy, modify, distribute, or reverse-engineer the Game or any portion of the Services, except as expressly permitted by applicable law.<br><br>2.3.2 Create derivative works based on the Game or Services.<br><br>2.3.3 Use cheats, hacks, mods, or unauthorized third-party software to alter or gain an advantage in the Game.<br><br>2.3.4 Sell, rent, lease, or sublicense the Game or Player’s account.<br><br>2.3.5 Use the Game for commercial purposes, including but not limited to streaming or broadcasting for profit without AdHoc’s prior written consent.<br><br>2.3.6 Attempt to access or interfere with AdHoc’s servers, networks, or systems.<br><br>2.4 Ownership: All title, ownership, and intellectual property rights in and to the Services, Game and Content are owned or licensed by AdHoc and/or AdHoc’s licensor(s). “Content” means all: (i) software, systems, tools, information, text, data, files, code, scripts, designs, graphics, artwork, illustrations, photographs, sounds, music, titles, themes, objects, characters, names, dialogue, locations, stories, plot, lore, animation, concepts, audio-visual effects, virtual goods and in-game currency, interactive features, gameplay, methods of operation, the compilation, assembly, and arrangement of the materials of the Game, and all other elements comprising or supporting the Game; (ii) copyrights, trademarks, logos, trade names, trade dress, service marks, and trade identities owned, licensed or controlled by AdHoc; and (iii) all other intellectual property rights in and to the Services, Game and Content not described in subsections (i) and (ii). The Services, Game and Content are licensed, not sold, for Player’s use. Player’s license confers no title or ownership in and to the Services, Game or Content and should not be construed as a sale of any rights in and to the Services, Game or Content.<br><br>2.5 Updates and Modifications: <br><br>2.5.1 AdHoc will do its best to make sure that the Game and its Services are accurate, up-to-date and free from bugs, but AdHoc does not represent, warrant or guarantee that the Game and Services will be bug-free or be available at all times or at any given time, or that AdHoc will continue to support, maintain or offer the all or any features of the Game or Services. AdHoc reserves the right to discontinue, modify, limit, change, suspend, remove or disable access to all or part of the Services or Game at any time and without notice to you.<br><br>2.5.2 From time to time, AdHoc may, in its sole and absolute discretion, develop and provide updates to the Game and Services, which may include upgrades, bug fixes, patches, other error corrections, and/or new features (collectively, “Updates”). Updates may also modify or delete in their entirety previous features and functionality. Player agrees that AdHoc has no obligation to provide any Updates, and that AdHoc has no obligation to provide or enable, or to continue to provide or enable, any features or functionality. Player further agrees that all Updates will be subject to this Agreement.<br><br>2.5.3 Also, AdHoc may restrict, modify, or limit Player’s access to, and use of, part or all of the Game or Services, depending on the territory in which Player is located and/or the age of the Player. Some or all of the Game or Services may not be available (in whole or in part) where Player is located or may only be available in a modified version, if they do not comply with the laws which apply in Player’s territory.<br><br><b>3. ToS:</b><br><br>3.1 Account Creation and Management:<br><br>3.1.1 Account Requirement: Some features of the Game may require Player to create an account (“<b>AdHoc Account</b>”). If AdHoc requires the Player to create or maintain an AdHoc Account, then Player agrees to provide accurate and complete information when creating an account and to keep Player’s account details updated.<br><br>3.1.2 Account Security: Player is responsible for maintaining the confidentiality of Player’s AdHoc Account credentials (e.g., username and password) and for all activities that occur
under
Player’s AdHoc Account. Player should notify AdHoc immediately if Player suspects any unauthorized use or access of Player’s AdHoc Account.<br><br>3.1.3 Non-Transferability: Accounts are personal to Player and may not be shared, sold, or transferred.<br><br>3.2 User Conduct: Player agrees to use the Game and Services in a manner that is lawful, respectful, and consistent with AdHoc’s Policies. Player may not:<br><br>3.2.1 Engage in harassing, abusive, or discriminatory behavior toward other players or AdHoc staff.<br><br>3.2.2 Post or share content that is obscene, defamatory, or violates the rights of others (e.g., intellectual property or privacy rights).<br><br>3.2.3 Use the Services to distribute malware, spam, or other harmful content.<br><br>3.2.4 Exploit bugs, glitches, or errors in the Game to gain an unfair advantage.<br><br>3.2.5 Impersonate others, including AdHoc’s staff or other players.<br><br>3.3 User-Generated Content (UGC):<br><br>3.3.1 Definition: “UGC” means any content Player creates or uploads to the Services, such as in-game creations, chat messages, or posts on AdHoc-controlled forums or social media channels.<br><br>3.3.2 License to UGC: The Game may feature the ability for the Player to create UGC. By creating or uploading UGC, Player grants AdHoc a worldwide, perpetual, irrevocable, transferable, fully-paid, royalty-free license to use, reproduce, modify, distribute, and display Player’s UGC in connection with the Game and Services, including for promotional, marketing and advertising purposes.<br><br>3.3.3 Responsibility: Player is solely responsible for Player-generated UGC and must ensure it complies with this Agreement and applicable laws. AdHoc may remove or moderate UGC in
its
own privacy policy. </li><li>Adhoc doesn’t offer
sole and absolute discretion without notice.<br><br>3.4 In-Game Items:<br><br>3.4.1 No Ownership: The Game may feature the ability for the Player to acquire virtual items, currency, or rewards (“<b>In-Game Items</b>”) that are earned and/or purchased in the Game (e.g., skins, weapons, credits, etc.). In-Game Items are licensed to Player on a non-exclusive and revocable basis. To be clear, Player acquires no ownership rights in and to In-Game Items. In-Game Items have no monetary value and cannot be sold, traded, or redeemed for real-world currency unless expressly permitted by AdHoc.<br><br>3.4.2 Purchases: All purchases of In-Game Items are final and non-refundable, except as required by applicable law. AdHoc may modify or remove In-Game Items in its sole and absolute discretion, with or without notice to Player.<br><br>3.4.3 Third-Party Platforms: If Player purchases the Game and/or In-Game Items through a third-party platform (e.g., Steam, PlayStation Store), Player is also subject to that platform’s terms, conditions and refund policies.<br><br>3.5 Online Features and Connectivity:<br><br>3.5.1 Internet Requirement: Some or all of the Game features may require an Internet connection, and Player is solely responsible for the cost and maintaining of an Internet connection.<br><br>3.5.2 Server Access: The Game may include certain features available only through Internet access. Such features are provided in AdHoc’s sole and absolute discretion and may be suspended or terminated at any time, including without limitation, for maintenance or if Player violates this Agreement.<br><br>3.5.3 Multiplayer Conduct: If the Game features multiplayer modes, Player agrees to follow AdHoc’s community guidelines and respect other players.<br><br>3.6 Monitoring and Enforcement:<br><br>3.6.1 AdHoc reserves the right to monitor Player’s use of the Services to ensure compliance with this Agreement.<br><br>3.6.2 AdHoc may suspend, terminate, or restrict Player’s access to the Game or Services, or take other actions (e.g., banning accounts or removing UGC), if AdHoc concludes in its sole and absolute discretion that
player
accounts, and you can’t purchase or play Dispatch directly
has violated this Agreement or AdHoc’s Policies, or for any other reason in AdHoc’s sole and absolute discretion.<br><br>3.7 Beta/ Early Access Versions and Testing: From time-to-time the Game may be offered in “beta” or “early access” forms, meaning that testing and development of the Game is still underway, and the Game offered is not finalized or complete. As such, the Game may be permanently or temporarily unplayable, inaccessible, unusable, and/or unable to function properly. AdHoc may,
from
us. This means we don’t store any player account data on our systems.</li><li>We collect data
time to time and without notice, remove data, gameplay, assets and other features
from
your gameplay like your choices, selections, and feedback. We can’t trace this data back to you.</li><li>Adhoc does not collect or process sensitive Personal Information. </li><li>We never sell Personal Information, and we never share Personal Information with others for marketing purposes.</li><li>You consent to the privacy practices described in this document when you play Dispatch or interact with Adhoc on our website, by email, etc. If you disagree with our practices, please don’t use our Services.</li><li>If you have questions or concerns about your player account, please contact the Platform where you play Dispatch.</li><li>A notice of your privacy rights is provided in this Privacy Policy. You can exercise your privacy rights, ask questions, or make a complaint by contacting us at <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=http%3A%2F%2Fmailto%3Adispatchsupport%40adhocla.com" target="_blank" rel=" noopener">http://mailto:[email protected]</a>.</li></ul>We may provide additional notices about our privacy practices, each of which will be considered to form part of this Privacy Policy. If we make material changes to how we treat your Personal Information, we will post the revised Privacy Policy on this page. Your continued use of our Services after we make changes is deemed to be your acceptance of those changes.<br><br><b>DISPATCH IS NOT FOR KIDS</b><br><br>Adhoc does not market or direct any of the Services to children. We designed Dispatch for mature players. In the U.S. Dispatch is rated M for Mature and is appropriate for ages 17 and up. Other jurisdictions have given Dispatch ratings for older teens and adults only. You may only play Dispatch if you are at least the minimum age for the rating given in the country where you live and you must meet all requirements of the Platform you use to play Dispatch. <br><br>If you are under the age of majority and/or consent for privacy purposes in the jurisdiction where you live, you are not permitted to access the Services unless your parent or guardian has provided express consent and agrees to applicable terms and conditions on your behalf prior to your use of the Services. If we discover that a minor has provided us with Personal Information contrary to applicable law, we will delete that information from our systems. If you become aware of any unauthorized submission of information to us, please contact us at <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=http%3A%2F%2Fmailto%3Adispatchsupport%40adhocla.com" target="_blank" rel=" noopener">http://mailto:[email protected]</a>.<br><br><b>WHAT IS PERSONAL INFORMATION?</b><br><br>When we say,
the Game (collectively,
“<b>
Personal Information
Wipes
</b>
,” we mean information
”). This may result in Player no longer being able to access or use all or part of Player’s settings, account features or stored gameplay data. By playing the Game in a beta or early access format, Player understands and agrees
that
identifies, relates to, describes, references,
Wipes may occur from time to time without notice.<br><br><b>4. TERMINATION:</b><br><br>4.1 By Player: Player may stop using the Game or Services at any time by uninstalling the Game and ceasing to access the Services. No refunds will be provided for unused content or subscriptions unless required by law.<br><br>4.2 By AdHoc: AdHoc may suspend or terminate Player’s access to the Game or Services at any time, with or without notice, for reasons including, but not limited to:<br><br>4.2.1 Violation of this Agreement or any of AdHoc’s Policies.<br><br>4.2.2 Discontinuation by AdHoc of the development or support of the Game or Services.<br><br>4.2.3 Legal or technical reasons.<br><br>4.3 Effect of Termination: Upon termination, Player’s license to use the Game and Services ends, and Player must immediately cease all use and delete any installed copies of the Game. Player’s account, In-Game Items, and progress may be deleted, and AdHoc
is
capable of being associated with, or could reasonably
not liable for any loss of data or content.<br><br><b>5. INTELLECTUAL PROPERTY:</b><br><br>5.1 AdHoc’s Intellectual Property: The Game, Services, and all related content (e.g., trademarks, logos, artwork, and music) are protected by copyright, trademark, and other intellectual property laws. Player may not use any of AdHoc’s intellectual property without AdHoc’s prior written consent, except as permitted under this Agreement.<br><br>5.2 Feedback:<br><br>5.2.1 Player may
be
linked, directly or indirectly,
inclined to want to share Feedback, good, bad or otherwise,
with
a particular individual consumer or household. Below are common categories of Personal Information and some examples from each category to give you a sense of what this means:<br><ul class="bb_ul"><li><b>Identifiers</b> (e.g., name, email, username); </li><li><b>Commercial information</b> (e.g., products or services purchased, shopping history); </li><li><b>Internet or other similar activity</b> (e.g., browsing history; content interactions); </li><li><b>Legally protected information</b> (e.g., race, citizenship, marital status, sex);</li><li><b>Employment-related information</b> (e.g., current or past employment);</li><li><b>Non-public educational information</b>, including information protected under the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g, 34 C.F.R. Part 99);</li><li><b>Biometrics</b> (e.g., fingerprint, voiceprints);</li><li><b>Sensitive Personal Information</b> (e.g., precise geolocation; contents of messages when we are not the recipient; in some cases, information about a known child); and</li><li><b>Inferences</b> drawn from Personal Information to create a profile about preferences, characteristics, trends, predispositions, behavior, attitudes, intelligence, and aptitudes. </li></ul>Note that information we process may not be protected by privacy laws if it is: (i) publicly available; (ii) aggregated, meaning data about a group or category of services or users from which individual identities and other Personal Information has been removed; or (iii) deidentified so that it cannot be easily linked back to the individual.<br><br><b>DISPATCH AND PERSONAL INFORMATION</b><br><br>Adhoc only collects Personal Information as is adequate and relevant to the purposes described below or as reasonably necessary and proportionate to provide our Services. <br><br><b>Legal Basis.</b> Our legal basis for collecting and processing Personal Information may be one or more of the following:<br><ul class="bb_ul"><li>Your consent, given when you voluntarily give us Personal Information or if we ask for your consent. </li><li>A legitimate interest, meaning a commercial or business interest that is important to us or another company, and which we’ve balanced against your privacy rights. </li><li>Adhoc legal obligations, such as our legal and regulatory obligations to respond to court orders and cooperate with law enforcement.</li></ul><b>Collection and Use.</b> We only collect and process Personal Information as necessary to provide Dispatch and other Services you may request. The sources of collection and specifics of use are described below:<br><br><b>Dispatch.</b> Dispatch is available to play on various Platforms. Adhoc receives some data from your gameplay, but the data is not personally identifiable or linkable back to you, so it is not Personal Information for purposes of this Privacy Policy. <br><ul class="bb_ul"><li>Players login to play Dispatch via the Platform’s user interface. Adhoc does not have access to player account profiles or other Personal Information from your account with the Platform.</li><li>Adhoc does not provide player accounts or a method to purchase or play Dispatch directly from us. </li><li>Platforms will provide us with data from your gameplay like actions taken, session duration, basic device data (e.g., operating system, display resolution, etc.), and regional geolocation to help us facilitate and maintain the game. The gameplay data we receive from the Platform is not linked back to an identifiable player account. </li><li>Adhoc also receives anonymous data from player selections during the story portion of the game, which we use to understand how players interact with the game and to inspire future content. </li></ul>Please note that this Privacy Policy does not apply to the Platforms that offer Dispatch for download, purchase, or play. You are encouraged to read the Platform’s privacy statement to learn more about its privacy practices. Please contact the Platform if you have questions about its privacy practices.<br><br><b>Customer Support.</b> If you contact us to inquire about our games, request support, or for any other reason:<br><ul class="bb_ul"><li>We will collect your name, email, and other information you voluntarily give us to provide customer support. </li><li>If you submit a privacy request, we will collect your email address and other details as needed to verify your identity and process your request. </li></ul><b>Our Mailing Lists.</b> If you join our mailing list, you will provide your email address. Adhoc uses this information to send you updates and information about the Services. You can unsubscribe from future messages by clicking the Unsubscribe link provided in our email messages.<br><br><b>Adhoc Discord.</b> If you register to participate in the <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=https%3A%2F%2Fdiscord.com%2Finvite%2FYXZ7UgSmfz" target="_blank" rel=" noopener">Adhoc Studio Discord</a> forum: <br><ul class="bb_ul"><li>You must register and create an account through Discord according to its Terms of Service and Privacy Policy available on the <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=https%3A%2F%2Fdiscord.com%2Finvite%2FYXZ7UgSmfz%2Flogin" target="_blank" rel=" noopener">login page</a>. </li><li>Any Personal Information you provide via Discord is voluntary and with your consent. </li><li>Please be aware that your forum communications are publicly viewable by other forum participants, and may be collected, copied, or distributed by other forum participants. Adhoc does not control and is not responsible for any forum communications or interactions.</li></ul><b>Other Communications.</b> If you choose to complete one of our surveys, rewards, or giveaways, we may collect your name, email address, mailing address, view/claim data, and any information you include in your responses. This information is collected with your consent when you initiate the communication and we use it for the purposes stated at the time of collection, to improve our games and other services, and to communicate with you according to your preferences.<br><br>Adhoc uses the Personal Information we collect to achieve the purposes stated at the time of collection or described in this Privacy Policy. Additionally, we may use your Personal Information to:<br><ul class="bb_ul"><li>Monitor your compliance with any of your contracts with us.</li><li>Protect your or others’ privacy and enforce this Privacy Policy.</li><li>If we believe it is necessary, identify, contact, or bring legal action against persons or entities who may be causing injury to you, to Adhoc, or to others.</li><li>Comply with a law, regulation, legal process, or court order.</li><li>Fulfill any other purpose to which you consent.</li></ul><b>COOKIE NOTICE</b><br><br>The Site uses Google Analytics cookies and related technologies to help us understand how visitors find and interact with the Site. You can read more about these cookies <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=https%3A%2F%2Fpolicies.google.com%2Ftechnologies%2Fcookies%3Fhl%3Den-US%23types-of-cookies" target="_blank" rel=" noopener">here</a> under the “Analytics” heading. You can change the cookie settings on your device or install a third-party cookie plug-in to block certain cookies or alert when the Site attempts to install a cookie on your device. You can also delete cookies that load to your device.<br><br><b>DATA RETENTION</b> <br><br>Adhoc retains the Personal Information we collect about you only as long as needed to fulfill the purpose for which it was collected. For example, if you contact us with a question about a game or to request customer support, we will delete your Personal Information after responding to your inquiry. Privacy request information is retained for two years or as otherwise required by law. <br><br>When we no longer have a business need for your Personal Information, we will either delete, de-identify or anonymize it whenever feasible. Where not feasible (such as data in our backup archives) we will securely store it and keep it isolated from further processing until it can be permanently deleted.<br><br><b>DISCLOSURES TO THIRD PARTIES</b><br><br>Adhoc will only disclose Personal Information we collect to certain third parties as necessary achieve our business purposes. This means we will only disclose your Personal Information as described below or your permission or as legally required of us. In the preceding 12 months, we have disclosed the Personal Information we collected to:<br><ul class="bb_ul"><li><b>Service Providers.</b> Adhoc uses a variety of service providers such as data storage providers, analytics, and other technology services. The type of information that we disclose to a service provider will depend on the service that they provide to us. Our service providers are subject to contractual agreements that protect your Personal Information, and we require all service providers to maintain confidentiality standards that are commercially reasonable to ensure the security of your Personal Information. </li><li><b>Game storefronts and distributors.</b> Adhoc may require support from third parties to sell or distribute our games. If so, Adhoc might share your Personal Information with those companies for this purpose.</li><li><b>Law enforcement</b> or other government agencies, as permitted or required by law.</li><li><b>Cookie information recipients,</b> subject to their respective Privacy Policys.</li><li><b>Other Third Parties</b>, as permitted by applicable law, for example: if we go through a business transition (e.g., merger, acquisition, or sale of a portion of our assets); to comply with a legal requirement or a court order; when we believe it is appropriate in order to take action regarding illegal activities or prevent fraud or harm to any person; to exercise or defend our legal claims; or for any other reason with your consent.</li><li><b>Aggregated and Deidentified Information.</b> We reserve the right to disclose aggregated, anonymized, or deidentified information about any individuals with nonaffiliated entities for marketing, advertising, research or other purposes, without restriction.</li></ul><b>WILL MY PERSONAL INFORMATION GO TO OTHER COUNTRIES?</b><br><br>Adhoc is owned and operated in the United States. If you access Services from outside the United States, the Personal Information we collect about you may be transferred outside of your country of origin to our servers in the United States or other countries. We are committed to transferring Personal Information via an adequacy decision, standard contractual clauses, or other lawful data transfer mechanism. Some countries’ laws may be more restrictive than in the United States and may result in government access to Personal Information in some cases. By allowing us to collect Personal Information about you, you consent to the transfer and processing of your Personal Information as described in this paragraph.<br><br><b>HOW DOES ADHOC KEEP DATA SECURE?</b><br><br><b>Safeguards.</b> Adhoc implements and maintains technical, organizational, and physical measures in place to help protect your information from unauthorized access, processing, or disclosure. We maintain internal policies to govern the collection, processing, access, and handling of data. We use technical safeguards to protect information online and stored on our systems. Please note, however, that no transmission of data over the Internet is 100% secure, and we cannot guarantee that unauthorized third parties will not defeat our security measures or use your Personal Information for improper purposes. <br><br><b>Your Account.</b> When you register or create an account with us, you will have a login and password. We encourage you to take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your login and password private. We are not responsible for any lost, stolen, or compromised passwords, or for any activity on your account via unauthorized activity.<br><br><b>Social Networking.</b> If you access Services from a social networking website, we may receive Personal Information about you from such website, as governed by the terms of use and privacy policy of that website. We may retain this Personal Information with the information we collect from you by other means. Your use of social networks via a link from Services is entirely optional and subject to the privacy policy and terms of use of the social networking website you choose to use.<br><br><b>YOUR PRIVACY CONTROLS</b><br><br>Adhoc provides you with the ability to directly control much of the Personal Information we collect and hold about you. You can use the methods described below to control how we collect and use your Personal Information:<br><ul class="bb_ul"><li><b>No Player Accounts.</b> Adhoc does not offer player accounts for Dispatch or any other game. Dispatch is available on Platforms via your player account. Please direct any questions about your player account to the Platform. </li><li><b>No Platform Support.</b> Adhoc does not offer or support player accounts or an online store for any Platform. If you have questions about playing Dispatch, purchases, or your Platform player account, please contact the Platform. </li><li><b>Our Mailing List and Other Adhoc Emails.</b> If you opt-in to our mailing list, you may receive informational or marketing emails from Adhoc about our games and other Services. You can unsubscribe from receiving future emails by clicking the Unsubscribe link found in any of the emails we send you, or by contacting us at <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=http%3A%2F%2Fmailto%3Adispatchsupport%40adhocla.com" target="_blank" rel=" noopener">http://mailto:[email protected]</a> to request to be removed from the mailing list.</li><li><b>Do Not Track.</b> Do Not Track signals are signals sent through a browser informing us that you do not want to be tracked. Currently, our systems do not recognize browser “do-not-track” requests. If this changes in the future, we will update this Privacy Policy.</li><li><b>Device Settings.</b> You can control the data we collect through cookies and related technologies by adjusting your device settings.</li><li><b>Block Location Tracking.</b> You can stop all collection of precise location data through an application by uninstalling the application or withdrawing your consent through your device settings. You can also reset your device Ad Id at any time through your device settings, which is designed to allow you to limit the use of information collected about you. </li><li><b>Exercising Your Privacy Rights.</b> If you wish to exercise your rights under applicable privacy laws beyond the above-described methods, or if you want to express concerns, lodge a complaint or request information, please submit a verifiable request to us at <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=http%3A%2F%2Fmailto%3Adispatchsupport%40adhocla.com" target="_blank" rel=" noopener">http://mailto:[email protected]</a>. We try to respond to a verifiable request within the period required by applicable law. If we require more time, we will notify you in writing of the reason and extension period. We will deliver our written response by mail or electronically, at your option. We do not charge a fee to process or respond to a verifiable request unless we have legal grounds to do so, such as requests that are excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.</li></ul><b>NOTICE OF PRIVACY RIGHTS</b><br><br>This section provides notices related to consumer privacy laws. Some of these laws may not apply to you, or Adhoc may be exempt from certain legal obligations, in which case the information in this section is offered as a courtesy. <br><br><b>United States Privacy Rights.</b> In the United States, consumer privacy is governed by federal privacy laws covering specific industries or data uses and state privacy laws providing general consumer privacy rights. California, Colorado, Connecticut, Iowa, Nevada, Oregon, Tennessee, Texas, Utah, Virginia, and a growing list of additional states require companies to inform consumers about their privacy rights and provide a method to exercise those rights. Below please find notices of privacy pursuant to the California Consumer Privacy Act and other state privacy laws that similarly require companies to give notice of your privacy rights. <br><ul class="bb_ul"><li><b>Right to know.</b> Adhoc provides the required information for a consumer’s right to know in this Privacy Policy. We may provide you with additional notices about other ways we process your Personal Information, such as by sending you a notice via email or posting information in a game.</li><li><b>Right to reasonable expectations.</b> You can expect Adhoc to collect, use, or disclose your Personal Information responsibly and not for any other purpose other than as stated at the time of collection or described in this Privacy Policy. If we collect or use your Personal Information based on your consent, we will also notify you of any changes and will request your further consent as required by law. You may withdraw your consent at any time with reasonable notice by contacting <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=http%3A%2F%2Fmailto%3Adispatchsupport%40adhocla.com" target="_blank" rel=" noopener">http://mailto:[email protected]</a>.</li><li><b>Right to deletion.</b> Upon your request and when required by law, we will delete your Personal Information from our systems. This right is not absolute, and we may be entitled to retain and process your Personal Information despite your request. If you make this request, we balance certain legal, contractual, and business interests against your right to request the deletion of your Personal Information.</li><li><b>No selling or sharing Personal Information.</b> Some jurisdictions entitle consumers to opt out of the sale or sharing of their Personal Information or targeted advertising practices. Adhoc does not sell your Personal Information or share your Personal Information with third parties for cross-contextual behavioral advertising purposes. </li><li><b>No automated decision-making or profiling.</b> Adhoc does not use automated decision-making or any form of automated processing of Personal Information to evaluate, analyze, or predict your performance, preferences, choices, or behavior. </li><li><b>No sensitive Personal Information.</b> Adhoc does not collect sensitive Personal Information, and in no case will Adhoc use or disclose sensitive Personal Information for the purpose of inferring characteristics about a consumer. </li><li><b>No health data.</b> Adhoc does not collect any health data. Some laws entitle consumers to certain details about health data collected about them, including (i) confirmation of whether the entity collects, shares, or sells the consumer’s health data and access that data, including a list of all third parties and affiliates with whom the entity has shared or sold the health data and a method to contact those third parties, (ii) a method to withdraw consent related to use of health data, and (iii) the right to have their health data be deleted. </li><li><b>Right to accuracy, and the right to correct your Personal Information.</b> You can correct or update your Personal Information held by Adhoc by contacting <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=http%3A%2F%2Fmailto%3Adispatchsupport%40adhocla.com" target="_blank" rel=" noopener">http://mailto:[email protected]</a>. We will update our records to reflect your accurate information.</li><li><b>Right to data portability.</b> In some cases, we are required to provide your Personal Information to another organization at your request and in a structured, commonly used machine-readable format, so that the other organization can read and use it.</li><li><b>Right to access your Personal Information.</b> Adhoc will provide you with a copy of your Personal Information held by us upon your request and where required by law, along with details about the types of Personal Information we process, why we process it, and any third parties we work with to collect Personal Information on our behalf. Certain laws may limit the scope or frequency of requests we must fulfill. </li><li><b>Right to non-discrimination.</b> If you reside in a jurisdiction that extends a right to non-discrimination related to the exercise of privacy rights, we will not (i) deny you goods or services, (ii) charge you different prices or rates for goods or services, (iii) provide you a different level or quality of goods or services, (iv) retaliate against you as an employee, applicant for employment, or independent contractor; or (v) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services, because you exercised your statutory right unless permitted by law.</li><li><b>Right to disclosure of certain information.</b> You may have a right to request information about how we collect and use your Personal Information, such as (i) the categories of Personal Information we have collected about you; (ii) the categories of sources for the Personal Information we have collected about you; (iii) our business purpose for collecting, using, disclosing, or selling that Personal Information, as applicable; and (iv) the categories of third parties with whom we disclose that Personal Information. Adhoc does not sell or share your Personal Information, but if we did you could request two separate lists stating: (a) sales, identifying the Personal Information categories that each category of recipient purchased; and (b) sharing for a business purpose, identifying the Personal Information categories that each category of recipient obtained. Certain laws may limit the number or frequency of requests we must fulfill. </li><li><b>Right to restrict processing.</b> You may have the right to request that we restrict the processing of your Personal Information if (i) the data is inaccurate, (ii) the processing is unlawful, (iii) we no longer need the Personal Information, or (iv) you exercise your right to object. Your right to restrict may be limited to Personal Information that is sensitive in nature, or that is sold or shared for certain purposes.</li><li><b>Right to object.</b> You may have the right to request, under certain circumstances and where we are required to do so by law, that we limit our processing of your Personal Information as you request. </li><li><b>California’s Shine the Light Act.</b> If you are a resident of the State of California, California’s Shine the Light Act (Civil Code sections 1798.83-1798.84) entitles California consumers to request certain disclosures regarding Personal Information sharing with affiliates and/or third parties for marketing purposes.</li></ul><b>European Union Privacy Rights.</b> Adhoc adopted this section to comply with the European Union’s General Data Protection Regulations and its United Kingdom counterpart law (collectively
AdHoc.
“<b>
GDPR
Feedback</b>” means: (i) submissions, materials, information, proposals, ideas, concepts, pitches, comments, posts, communications, messages, suggestions, stories, know-how, artwork, drawings, audio, visual or audiovisual works; and (ii) all other types and forms of intellectual property not described in subsection (i). But if Player chooses to provide AdHoc with Feedback, AdHoc needs to be free to use the Feedback how it sees fit, without compensating Player in any way and without attribution to Player. Also, Player agrees that any Feedback that Player provides will not be held in confidence or trust by AdHoc, and that no confidential, independent contractor, partnership or fiduciary relationship is intended or created between Player and AdHoc in any way by virtue of Player providing AdHoc with Feedback. AdHoc has no obligation to acknowledge or respond to any Feedback that it receives from Player.<br><br>5.2.2 If Player provides AdHoc with any Feedback, Player hereby assigns, and agrees to assign to AdHoc, all right, title and interest in and to such Feedback. To the extent that applicable law in Player’s state or country prohibits such assignment, Player agrees that Player hereby grants (and shall grant) to AdHoc the following license: a non-exclusive, transferable, worldwide, perpetual, irrevocable, fully-paid, royalty-free license, with the right to multiple levels of sublicensing, under any and all intellectual property rights that Player owns or controls, to use, copy, modify, create derivative works based upon, distribute copies of, publicly perform, publicly display and otherwise exploit the Feedback for any purpose. This license does not lapse or expire even if AdHoc does not exercise its rights under this license within a certain period of time. If Player has rights in the Feedback that cannot be licensed to AdHoc under applicable law (such as moral and other personal rights), Player hereby waives and agrees not to assert those rights. Player understands and agrees that you Player is freely providing Feedback, that AdHoc does not have to use the Feedback, and that Player will not be compensated in any way for the Feedback. Player represents and warrants that Player has rights in any Feedback that Player provides to AdHoc sufficient to grant AdHoc the license rights described above.<br><br><b>6. DISCLAIMERS AND LIMITATION OF LIABILITY:</b><br><br>6.1 No Warranties: The Game and Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. AdHoc does not guarantee that the Game or Services will be uninterrupted, available at all times, bug-free, error-free, or free of viruses or other harmful components.<br><br>6.2 Limitation of Liability: To the maximum extent permitted by law, AdHoc and its affiliates, officers, employees, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising from or related to Player’s use of the Game or Services, even if advised of the possibility of such damages. AdHoc’s total liability to Player for any claim arising under this Agreement will not exceed the amount Player paid for the Game or Services in the 12 months prior to the claim.<br><br>6.3 Assumption of Risk: Player assumes all risks associated with Player’s use of the Game and Services, including without limitation risks related to seizures, online interactions with other players and the security of your device or account. Some Players may experience epileptic seizures when exposed to certain light patterns or flashing lights, including some of the visual effects that appear in certain video games. Symptoms may even be experienced by individuals with no history of epilepsy or photosensitivity. If Player has an epileptic or photosensitivity condition, please first consult your physician before playing the Game or using the Services.<br><br><b>7. INDEMNIFICATION:</b> Player agrees to indemnify, defend and hold harmless AdHoc and its affiliates, officers, employees, and licensors from any claims, losses, damages, or expenses (including reasonable attorneys’ fees) arising from Player’s use of the Game or Services, Player’s violation of this Agreement or Player’s UGC.<br><br><b>8. BINDING ARBITRATION AND CLASS ACTION WAIVER: READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT PLAYER’S LEGAL RIGHTS, INCLUDING WAIVING PLAYER’S RIGHT TO FILE A LAWSUIT IN COURT OR TO PURSUE CLAIMS IN A CLASS OR REPRESENTATIVE CAPACITY.</b><br><br>8.1 Disputes: To the fullest extent allowed by applicable law, Player and AdHoc agree to submit all Disputes between Player and AdHoc to individual, binding arbitration pursuant to the provisions in this Agreement. A “<b>Dispute</b>” means any dispute, claim, or controversy (except as to Excluded Disputes described below) between Player and AdHoc that in any way relates to or arises from any aspect of Player’s access, use or interaction with AdHoc, the Game or Services. A Dispute shall be subject to these binding arbitration and class action waiver provisions regardless of whether it is based in contract, statute, regulation, ordinance, tort (including fraud, misrepresentation, fraudulent inducement, or negligence), or any other legal or equitable theory. This includes claims or requests for relief that accrued before Player entered into this Agreement or after Player’s access or use of the Game or Services ended or was terminated by AdHoc. Player understands that there is no judge or jury in arbitration and that court review of an arbitration award may be limited or not available.<br><br>8.2 Disputes excluded from arbitration: Notwithstanding the parties' agreement to resolve all Disputes through arbitration, AdHoc shall have the right, but not the obligation, to bring an action in state or federal court that for any Disputes against Player for: fraud, any violation of law, patent infringement or invalidity, copyright infringement, moral rights violations, trademark infringement, and/or trade secret misappropriation (“<b>Excluded Disputes
</b>”).
<br><br>8.3 Initial Dispute Resolution: In an effort to accelerate resolution and reduce the cost of any Dispute between Player and AdHoc, Player and AdHoc agree to first attempt to negotiate any Dispute informally for at least sixty (60) days before either party initiates arbitration (the “<b>Initial Dispute Resolution Period</b>”); provided however, the Initial Dispute Resolution Period may be shortened by AdHoc if exigencies exist as determined by AdHoc in its good faith business judgment. The 60-day period begins upon receipt of written notice from the party raising the Dispute. If Player has a Dispute with AdHoc, Player must notify AdHoc in writing at the following email address: <a href="mailto:[email protected]">[email protected]</a> using the subject line “Initial Dispute Notice.” Player’s notice of Dispute must be individual to Player and must include Player’s full legal name, email address associated with Player’s account and Player’s residential address. If the Dispute involves a minor, then the notice must also include the full name of at least one parent or guardian. The notice of Dispute also must describe the Dispute, explain the facts of the Dispute as Player understands them, and explain what Player would like AdHoc to do to resolve the problem. The parties shall use good faith efforts to settle any Dispute, and Player agrees that a notice of Dispute containing all of the information required above, followed by at least 60 days of good faith negotiation, are preconditions to Player initiating arbitration. A notice of Dispute will not be valid, will not start the Initial Dispute Resolution Period, and will not allow Player to initiate arbitration, unless it contains all of the information required above. If Player commences an arbitration without having previously provided a valid and compliant notice of Dispute, Player and AdHoc agree that the applicable arbitration provider (or the arbitrator, if one has been appointed) must suspend the arbitration until Player complies with this subsection. Player and AdHoc authorize the arbitration provider or the arbitrator to decide summarily whether the party that commenced an arbitration complied with this subsection.<br><br>8.4 Binding Arbitration: <br><br>8.4.1 If a Dispute cannot be resolved through negotiations during the Initial Dispute Resolution Period, then either party may thereafter initiate binding arbitration as the sole means to formally resolve the Dispute, subject to AdHoc’s rights to pursue Excluded Disputes through a court of law. The arbitration will be administered by JAMS in accordance with the JAMS Streamlined Arbitration Rules and Procedures (the “<b>JAMS Rules</b>”) effective as of the date of the notice of Dispute, which are available at the JAMS website: <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=http%3A%2F%2Fwww.jamsadr.com%2Frules-streamlined-arbitration" target="_blank" rel=" noopener">http://www.jamsadr.com/rules-streamlined-arbitration</a>, as modified by this Agreement.<br><br>8.4.2 Arbitration hearings shall be conducted by videoconference only, unless otherwise agreed by the parties. Player and AdHoc agree to submit to the personal jurisdiction of any federal or state court located in Los Angeles county, California, in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.<br><br>8.4.3 The arbitrator will make a decision in writing but need not provide a statement of reasons unless requested by a party. The arbitrator must follow applicable law, and either party shall have the right to appeal an arbitrator’s decision for an error of law within thirty (30) days of such decision being communicated to the parties. The decision of the arbitrator shall be final and binding on Player and AdHoc, and any award of the arbitrator may be entered in any court of competent jurisdiction.<br><br>8.4.4 The arbitrator shall determine the scope and enforceability of these arbitration terms, including whether a Dispute is subject to arbitration. The arbitrator has authority to decide all issues of validity, enforceability or arbitrability, including, but not limited to, where a party raises as a defense to arbitration that the claims in question are exempted from this Agreement or that any portion of this Agreement is not enforceable.<br><br>8.4.5 Excluding Excluded Disputes, if a lawsuit filed in court includes claims or requests for relief that are arbitrable and claims or requests for relief that are not arbitrable, Player and AdHoc agree that any non-arbitrable claims or requests for relief shall be stayed pending the completion of the arbitration of the arbitrable claims or requests for relief.<br><br>8.5 <b>CLASS ACTION WAIVER: TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, PLAYER AND ADHOC AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A CLASS ACTION, COLLECTIVE ACTION OR CLASS ARBITRATION, OR AS A PRIVATE ATTORNEY GENERAL. To the extent applicable law does not permit waiver of private attorney general claims, but permits them to be arbitrated, then such claims shall be resolved in arbitration.</b><br><br>8.6 30-day right to opt out of arbitration: Player has the right to opt-out and not be bound by the arbitration agreement and class action waiver provisions in Agreement by sending written notice of Player’s decision to opt-out to the following email address: <a href="mailto:[email protected]">[email protected]</a> using the subject line “Arbitration Opt-Out.” The notice must be sent within 30 days of Player purchasing the Game; otherwise, Player shall be bound to arbitrate disputes in accordance with this Agreement. If Player opts out of these arbitration provisions, AdHoc also will not be bound by them.<br><br>8.7 Severability and waiver of jury trial: If any clause within this arbitration section (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this arbitration section, and the remainder of this arbitration section will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire arbitration section will be unenforceable, and the Dispute will be decided by a court of competent jurisdiction in any state or federal court located in Los Angeles county California, and Player and AdHoc each agree to waive in that instance, to the fullest extent allowed by law, any trial by jury.<br><br><b>9. GOVERNING LAW AND JURISDICTION:</b> The laws of the State of California and the United States of America, without regard to conflict-of-law rules, govern this Agreement, and any Dispute and Excluded Disputes between Player and AdHoc. Any Dispute not subject to arbitration and Excluded Disputes must be brought by either party in a court of competent jurisdiction in any state or federal court located in Los Angeles county California. Each party submits itself to the exclusive jurisdiction and venue of those courts, and waives all jurisdictional, venue and inconvenient forum objections to those courts. In any litigation (including any appeals) to enforce any part of this Agreement, a Dispute or Excluded Dispute, all costs and fees, including attorney's fees, will be paid by the non-prevailing party.<br><br><b>10. INTERNATIONAL USE:</b> The Game and Services are controlled and operated from the United States. If Player accesses the Game or Services from outside the United States, Player is responsible for complying with local laws. AdHoc makes no representation that the Game or Services are appropriate or available for use in all jurisdictions. Some features or content may be restricted in certain regions due to platform, legal or technical requirements.<br><br><b>11. MISCELLANEOUS:</b><br><br>11.1 Entire Agreement:
This
section applies solely to data subjects whose Personal Information
Agreement, together with AdHoc’s Privacy Policy and Policies, constitutes the entire agreement between Player and AdHoc regarding the Game and Services, and supersedes any prior agreements.<br><br>11.2 Severability: If any provision of this Agreement
is
subject to GDPR protections (“
found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.<br><br>11.3 No Waiver: AdHoc’s failure to enforce any right or provision of this Agreement will not constitute a waiver of that right or provision.<br><br>11.4 Assignment: AdHoc may assign this Agreement or any rights hereunder to a third party without notice or the requirement of Player’s consent. Player may not assign any of Player’s rights or obligations under this Agreement.<br><br>11.5 Force Majeure: AdHoc shall not be liable for delays or failures to perform due to causes beyond AdHoc’s reasonable control for events including but not limited to, natural disasters, strikes, wars, or technical outages.<br><br>11.6 Language: This Agreement is written in English. Any translations are provided for convenience, and the English version will control in case of conflict.<br><br>
<b>
Data Subjects
12. ADHOC CONTACT INFORMATION:
</b>
”). Adhoc operates the Site as a data controller.
If
you are a Data Subject, you have the following rights in relation to Personal Information we hold
Player has any questions
about
you:<br><ul class="bb_ul"><li><b>Right to know how we process your Personal Information.</b> We have set the required notices in
this
Privacy Policy. We may provide you with additional notices about other ways we process your Personal Information, such as by sending you a notice via email or by other means of communication.</li><li><b>Right to access your Personal Information.</b> You can request to access your Personal Information. Upon request, we will provide you with a copy of your Personal Information, along with details about the types of Personal Information we process, why we process it, and any third parties we work with to collect Personal Information on our behalf. We may have one or more legally valid reasons to refuse your request in whole or in part, for example in order to protect the rights of other individuals.</li><li><b>Right to restrict processing of your Personal Information.</b> You can request that we restrict the processing of your Personal Information if (i) the data is inaccurate, (ii) the processing is unlawful, (iii) we no longer need the Personal Information, or (iv) you exercise your right to object.</li><li><b>Right to rectify your Personal Information.</b> If you become aware that the Personal Information that we hold about you is incorrect, or if your situation changes (e.g., change of address),
Agreement or the Game,
please
inform us and we will update our records.</li><li><b>Right to data portability.</b> In some cases, we are required to provide your Personal Information to another organization at your request and in a structured, commonly used machine-readable format, so that the other organization can read and use it.</li><li><b>Right to erasure (a.k.a. the “right to be forgotten”).</b> Upon your request, and in certain circumstances and where we are required to do so by law, we are required to delete your Personal Information. This right is not absolute, and we may be entitled to retain and process your Personal Information despite your request. If you make this request, we balance certain legal, contractual, and business interests against your right to request the deletion of your Personal Information.</li><li><b>Right to object to certain processing of your Personal Information.</b> Upon your request, and in certain circumstances and where we are required to do so by law, we will limit our processing of your Personal Information as you request.</li><li><b>Right to not be subject to Automated Decision-Making (“ADM”).</b> Adhoc does not use automated decision-making or profiling as part of the Site. If this changes in the future, we will update this Privacy Policy and provide you with an option to exercise your privacy rights related to Personal Information processed using ADM.</li></ul>Data Subjects may exercise these rights over their Personal Information by following the instructions under <b>Your Privacy Controls</b>, subject to any exceptions and limitations that may apply. We endeavor to respond to requests from Data Subjects within 30 days of receipt. If you are an Data Subject and you believe we are unlawfully processing your Personal Information, you also have the right to complain to your <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=https%3A%2F%2Fec.europa.eu%2Fnewsroom%2Farticle29%2Fitems%2F612080" target="_blank" rel=" noopener">local data protection supervisory authority
contact AdHoc at:<br><br>AdHoc Studio, Inc.<br>Email: <a href="mailto:[email protected]">[email protected]
</a>
. If you are a resident in Switzerland, you have the right to complain to the <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=https%3A%2F%2Fwww.edoeb.admin.ch%2Fedoeb%2Fen%2Fhome.html" target="_blank" rel=" noopener">Swiss data protection authorities
<br>Website: <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=https%3A%2F%2Fwww.adhocstudio.com" target="_blank" rel=" noopener">https://www.adhocstudio.com
</a>
. If we cannot comply with part or all of your request, we will explain the reasons in our response.<br><br><b>Canadian Privacy Rights.</b> We adopted this section to provide supplemental information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (“<b>PIPEDA</b>”). This section applies solely to residents of Canada where PIPEDA applies (“<b>Canadian Consumers</b>”). PIPEDA gives Canadian Consumers specific rights regarding Personal Information offering details on an identifiable person without the inclusion of name, title, telephone number and business address of an employee of a business or organization. The following paragraphs describe PIPEDA rights and explain how to exercise those rights.<br><ul class="bb_ul"><li><b>Right to know</b> why we collect, use, and distribute the Personal Information we process. We have set the required notices in this Privacy Policy. We may provide you with additional notices about other ways we process your Personal Information, such as by sending you a notice via email or by other means of communication.</li><li><b>Right to expect</b> us to collect, use or disclose Personal Information responsibly and not for any other purpose other than which you consented. We set your expectations in this Privacy Policy and collect express or implied consent at various stages of collection or processing. If we collect or use your Personal Information based on your consent, we will also notify you of any changes and will request your further consent as needed. You may withdraw your consent at any time with reasonable notice by contacting <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=http%3A%2F%2Fmailto%3Adispatchsupport%40adhocla.com" target="_blank" rel=" noopener">http://mailto:[email protected]</a>.</li><li><b>Right to accuracy of your Personal Information.</b> We take steps to reasonably ensure that your Personal Information we are using is accurate. In most cases, we rely on you to ensure that your information is current, complete and accurate. We provide methods for you to correct, update, and delete inaccurate Personal Information in your account, and we will provide you with reasonable assistance to ensure that your Personal Information is accurate in our systems and with our service providers.</li><li><b>Right to access your Personal Information.</b> Upon written request and identity authentication, we will provide you with your Personal Information under our control, information about the ways in which that information is being used and a description of the individuals and organizations to whom that information has been disclosed. We will make the information available within 30 days or provide written notice where additional time is required to fulfil the request. If limited by law or potential infringement on another’s privacy rights, we may not be able to provide access to some or all of the Personal Information you request. If we must refuse an access request, we will notify you in writing, document the reasons for refusal and outline further steps that are available to you.</li></ul>Canadian Consumers may exercise the above rights over their Personal Information by submitting a verifiable request as instructed under <b>Your Privacy Controls</b>, subject to our receipt of a verifiable request, as well as any exceptions and limitations that may apply. Adhoc endeavors to respond to requests from Canadian Consumers within 30 days of receipt unless we have a valid reason for delay, in which case we may take an additional 30 days to respond.<br><br><b>Supplemental Notices.</b> In addition to the above notices of privacy rights and details about our privacy practices described in this Privacy Policy, Adhoc provides the following supplemental notices of privacy practices for the jurisdictions listed below:<br><ul class="bb_ul"><li><b>France.</b> In addition to the European Union Privacy Rights listed above, you have the right to provide us with general or specific instructions for the retention, deletion, and communication of your Personal Information after your death. The specific instructions are only valid for the processing activities mentioned therein and the processing of these instructions is subject to your specific consent. You may amend or revoke your instructions at any time. You may designate a person responsible for the implementation of your instructions. This person will be informed of your instructions in the event of your death and be entitled to request their implementation from us. In the absence of designation or, unless otherwise provided for, in the event of the death of the designated person, their heirs will have the right to be informed of your instructions and to request their implementation from us. To issue instructions, contact <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=http%3A%2F%2Fmailto%3Adispatchsupport%40adhocla.com" target="_blank" rel=" noopener">http://mailto:[email protected]</a>.</li><li><b>Mexico.</b> This Privacy Policy is available in Spanish upon request. In case of dispute, the Spanish version of this Privacy Policy shall prevail. The type of Personal Information we use, purpose of processing, and cookie information is listed above in this Privacy Policy. In general, we do not require your consent to transfer your Personal Information. By using the Services and providing us with your Personal Information, you agree to the data transfers detailed in this Privacy Policy that require your consent. The above descriptions of privacy rights to access, rectification, erasure, and object apply to residents of Mexico, as does the right to restrict processing to storage only (which includes the limitation to the use and disclosure of your Personal Information), and advertising. You also have the right to revoke the consent that you have provided us to process your Personal Information. To exercise any of your rights, contact <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=http%3A%2F%2Fmailto%3Adispatchsupport%40adhocla.com" target="_blank" rel=" noopener">http://mailto:[email protected]</a>.</li><li><b>Hong Kong.</b> As a Hong Kong data subject, you have legal rights in relation to the Personal Information we hold about you (to the extent permitted under applicable laws and regulations). You are entitled to make a Privacy Request to receive a copy of the Personal Information we process about you, a data correction request as well as a right to reject the use of your Personal Information for direct marketing purposes. We may charge a fee for a Privacy Request for access.</li><li><b>China Mainland.</b> Adhoc will only collect and use your Personal Information with your consent or with another lawful basis as described in this Privacy Policy. You can withdraw your consent anytime. When you withdraw consent, Adhoc the Personal Information processing based on your previous consent remains valid. Adhoc protects your Personal Information subject rights under PRC privacy laws, which includes the right to access, rectify, erase, copy personal information, and the like. For more information, see <b>Your Privacy Controls</b> above.</li><li><b>Russia.</b> If you are using any Services Russia, by doing so you consent to: (i) the processing of your information in accordance with this Privacy Policy for the purposes of the Russian Federal Law No. 152-FZ dated 27 July 2006 “On Personal Data” (as amended) or any replacement regulations; (ii) if legitimate interests, optimization of the Services or carrying out of the contract are mentioned herein, you agree that, for the purposes of Russian law, the consent so provided can be considered an additional ground for processing (meaning that the processing is conducted with your consent) and this consent also covers the processing of any cookies (to the extent that those qualify as personal data under Russian law); (iii) the cross-border transfer of your information to any country where Adhoc has databases or affiliates, in particular United States or other jurisdictions; (iv) for the purposes of Article 152.1 of the Russian Civil Code, the processing of your image in accordance with this Privacy Policy; and (v) for the purposes of Federal Law “On Marketing/Advertising”, that we may share advertising/marketing communications with you, unless you have opted-out from such communications. You have the rights to access, rectification, erasure/deletion, restrict processing to storage only, object, and you can control the use of your Personal Information for advertising purposes. We will update this posting if we materially change this Privacy Policy and we may request you to acknowledge such changes. Unless we require your acknowledgment, you shall be deemed to have agreed to the changes if you continue using the Services after the updated posting and any required notification. As regards the representative for Russia, you can contact us at <a class="bb_link" href="https://steamcommunity.com/linkfilter/?u=http%3A%2F%2Fmailto%3Adispatchsupport%40adhocla.com" target="_blank" rel=" noopener">http://mailto:[email protected]</a>. Please include the word “Russia” in the subject line.</li></ul><b>WHAT ABOUT LINKS ON THE SERVICES?</b><br><br>This Privacy Policy applies only to Personal Information processed by us. It does not apply to your Personal Information that may be processed by a Platform. The Site may provide links to third-party websites or platforms for your convenience, but we have no ability to control, and we are not responsible for, the privacy and data collection, use, and disclosure practices of third-party websites. Any access to and use of linked websites is not governed by this Privacy Policy but instead is governed by the privacy policies of those websites. We encourage you to review and understand the privacy policies of third-party websites before providing them with any information.
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PrivacyAdHoc PolicyStudio - Combined End User License Agreement and Terms of Service
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Last UpdatedUpdated: MaySeptember 6th,14, 20252026
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ThisWelcome Privacyto PolicyDispatch, explainsa howsuperhero weworkplace atcomedy Adhocwhere choices matter (the “Game”). The Game is developed and published by AdHoc Studio, Inc. (“Adhoc,”(“AdHoc”). This “us,”document orconstitutes “we”)a treatlegally thebinding informationagreement collected whenbetween you play Dispatch or interact with our company online, by email, or through other means (our “Services”). This Privacy Policy is governed by(“Player”) and partAdHoc governing your access to and use of the DispatchGame, including any related software, services, websites, mobile applications, downloadable content (“DLC”), updates, patches, and associated media (collectively, the “Services”). This agreement combines AdHoc’s End User License Agreement (“EULA”), which governs your license to use the Game, and our Terms of Use.Service (“ToS”), which governs your use of the Services. The EULA and ToS are collectively described herein as the “Agreement".
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IMPORTANTTHIS STUFFAGREEMENT AFFECTS PLAYER’S LEGAL RIGHTS IN MANY WAYS. FOR EXAMPLE, AND TO KNOW:THE EXTENT PERMITTED BY APPLICABLE LAWS:
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DispatchADHOC isDETAILS availableIN toSECTION play8 throughTHAT third-partyPLAYER gamingAGREES platformsTO (eachRESOLVE aANY “Platform”).DISPUTE EachBETWEEN PlatformPLAYER operatesAND underADHOC itsTHROUGH ownBINDING, privacyINDIVIDUAL policy.ARBITRATION RATHER THAN IN COURT.
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AdhocADHOC doesn’tALSO offerDETAILS playerIN accounts,SECTION and6 youA can’tCAP purchaseON orTHE playAMOUNT DispatchOF directlyDAMAGES fromTHAT us.PLAYER ThisCAN meansSEEK weOR don’tRECOVER storeFROM any player account data on our systems.ADHOC.
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WeREMEMBER, collectTHIS dataAGREEMENT fromFORMS yourA gameplayLEGAL likeCONTRACT yourBETWEEN choices,PLAYER selections,AND andADHOC. PLEASE feedback.TAKE WeTHE can’tTIME traceTO thisREAD dataAND backUNDERSTAND toTHIS you.AGREEMENT BEFORE USING THE SERVICES AND PLAYING THE GAME.
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AdhocBy downloading, installing, accessing, or using the Game or Services, Player agrees to be bound by this Agreement. If Player does not collectagree to these terms, then Player is prohibited from accessing the Game or process sensitive Personal Information. Services.
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We1. MINIMUM neverAGE sellREQUIREMENTS PersonalAND Information,ACCEPTANCE andOF we never share Personal Information with others for marketing purposes.TERMS:
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You1.1 Minimum consentAge Requirements: AdHoc designed the Game for mature Players. In the U.S., the Game is rated “M” for Mature and is appropriate for ages 17 and up. Other jurisdictions have given the Game ratings for older teens and adults only. Player may only play the Game if Player is at least the minimum age for the rating given in the country where Player lives, and Player must meet all requirements of the platform Player uses to the privacy practices described in this document when you play Dispatch or interact with Adhoc on our website, by email, etc. If you disagree with our practices, please don’t use our Services.Dispatch.
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1.2 Updates to Terms: As the Game, AdHoc’s Services and the legal landscape evolve, so will this Agreement. As such, AdHoc reserves the right to change or update this Agreement from time-to-time. Any changes or updates to this Agreement are effective immediately upon AdHoc posting the update. This Agreement was last updated on the date provided at the top of this page. If youPlayer continues to use the Services or Game after AdHoc updates this Agreement, then Player will be deemed to have questionsaccepted any changes and updates to this Agreement. If Player does not agree with any changes or concernsupdates aboutto yourthis playerAgreement, account,then pleasePlayer contactis prohibited from continuing to use or access the PlatformGame whereor you play Dispatch.Services.
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A1.3 Privacy noticePolicy and Other Policies: Player’s use of yourthe privacy rightsServices is providedalso subject to AdHoc’s Privacy Policy available at https://adhocstudio.com/privacy-policy and any applicable community guidelines or rules that may be posted in thisthe Game or on AdHoc’s website (collectively, “Policies”). Any Personal Information (as the term is used and defined in the Privacy Policy.Policy) Youabout canPlayer exercise your privacy rights, ask questions, or make a complaintcollected by contacting us at http://mailto:[email protected].
We may provide additional notices about our privacy practices, each of whichAdHoc will be consideredtreated toas formdescribed partin of thisour Privacy Policy. The IfPolicies weare makeincorporated material changes to how we treat your Personal Information, we will post the revised Privacy Policy oninto this page.Agreement Yourby continued use of our Services after we make changes is deemed to be your acceptance of those changes.reference.
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DISPATCH IS NOT FOR KIDS2. EULA:
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Adhoc2.1 Grant doesof notLicense: Subject marketto Player’s compliance with this Agreement, AdHoc grants Player a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Game on a compatible device that Player owns or directcontrols, any of the Services to children. We designed Dispatchsolely for maturePlayer’s players.personal, Innon-commercial theentertainment U.S. Dispatch is rated M for Mature and is appropriate for ages 17 and up. Other jurisdictions have given Dispatch ratings for older teens and adults only. You may only play Dispatch if you are at least the minimum age for the rating given in the country where you live and you must meet all requirements of the Platform you use to play Dispatch. purposes.
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If2.2 Scope youof areLicense: underThe license includes the ageright of majority and/or consent for privacy purposes in the jurisdiction where you live, you are not permitted to access the Services unless your parent or guardian has provided express consent and agrees to applicable terms and conditions on your behalf prior to your use of the Services. If we discover that a minor has provided us with Personal Information contrary to applicable law, we will delete that information from our systems. If you become aware of any unauthorized submission of information to us, please contact us at http://mailto:[email protected].to:
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WHAT2.2.1 Access ISand PERSONALplay INFORMATION?the Game as provided through the Services.
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When2.2.2 Download weand say,install “Personalupdates, Information,”patches, weand meanDLC informationas that identifies, relates to, describes, references, is capable of being associated with, or could reasonablymay be linked,made directlyavailable orby indirectly, with a particular individual consumer or household. Below are common categories of Personal Information and some examples from each category to give you a sense of what this means:AdHoc.
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Identifiers2.2.3 Use (e.g.,any name,online email,features username);of the Game, subject to the ToS below.
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Commercial2.3 Restrictions: informationPlayer (e.g.,may products or services purchased, shopping history); not:
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Internet2.3.1 Copy, modify, distribute, or otherreverse-engineer similarthe activityGame (e.g.,or browsingany history;portion contentof interactions);the Services, except as expressly permitted by applicable law.
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Legally2.3.2 Create protectedderivative informationworks (e.g.,based race,on citizenship,the maritalGame status,or sex);Services.
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Employment-related2.3.3 Use informationcheats, (e.g.,hacks, currentmods, or pastunauthorized employment);third-party software to alter or gain an advantage in the Game.
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Non-public2.3.4 Sell, educationalrent, information,lease, includingor information protected undersublicense the FamilyGame Educationalor RightsPlayer’s and Privacy Act (20 U.S.C. § 1232g, 34 C.F.R. Part 99);account.
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Biometrics2.3.5 Use (e.g.,the fingerprint,Game voiceprints);for commercial purposes, including but not limited to streaming or broadcasting for profit without AdHoc’s prior written consent.
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Sensitive2.3.6 Attempt Personalto Informationaccess (e.g.,or preciseinterfere geolocation;with contentsAdHoc’s ofservers, messagesnetworks, whenor we are not the recipient; in some cases, information about a known child); andsystems.
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Inferences2.4 Ownership: All drawntitle, fromownership, Personaland Informationintellectual property rights in and to createthe aServices, profile about preferences, characteristics, trends, predispositions, behavior, attitudes, intelligence,Game and aptitudes.
NoteContent thatare informationowned weor processlicensed mayby AdHoc and/or AdHoc’s licensor(s). “Content” means all: (i) software, systems, tools, information, text, data, files, code, scripts, designs, graphics, artwork, illustrations, photographs, sounds, music, titles, themes, objects, characters, names, dialogue, locations, stories, plot, lore, animation, concepts, audio-visual effects, virtual goods and in-game currency, interactive features, gameplay, methods of operation, the compilation, assembly, and arrangement of the materials of the Game, and all other elements comprising or supporting the Game; (ii) copyrights, trademarks, logos, trade names, trade dress, service marks, and trade identities owned, licensed or controlled by AdHoc; and (iii) all other intellectual property rights in and to the Services, Game and Content not described in subsections (i) and (ii). The Services, Game and Content are licensed, not sold, for Player’s use. Player’s license confers no title or ownership in and to the Services, Game or Content and should not be protectedconstrued by privacy laws if it is: (i) publicly available; (ii) aggregated, meaning data aboutas a group or categorysale of servicesany orrights users from which individual identitiesin and other Personal Information has been removed; or (iii) deidentified so that it cannot be easily linked back to the individual.Services, Game or Content.
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DISPATCH2.5 Updates ANDand PERSONAL INFORMATIONModifications:
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Adhoc2.5.1 AdHoc onlywill collectsdo Personalits Informationbest asto ismake adequatesure that the Game and relevantits Services are accurate, up-to-date and free from bugs, but AdHoc does not represent, warrant or guarantee that the Game and Services will be bug-free or be available at all times or at any given time, or that AdHoc will continue to thesupport, purposes described belowmaintain or asoffer reasonablythe necessaryall or any features of the Game or Services. AdHoc reserves the right to discontinue, modify, limit, change, suspend, remove or disable access to all or part of the Services or Game at any time and proportionatewithout notice to provide our Services. you.
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Legal2.5.2 From Basis.time Ourto legaltime, basisAdHoc formay, collectingin its sole and processingabsolute Personaldiscretion, Informationdevelop and provide updates to the Game and Services, which may beinclude oneupgrades, bug fixes, patches, other error corrections, and/or new features (collectively, “Updates”). Updates may also modify or moredelete ofin thetheir following:entirety previous features and functionality. Player agrees that AdHoc has no obligation to provide any Updates, and that AdHoc has no obligation to provide or enable, or to continue to provide or enable, any features or functionality. Player further agrees that all Updates will be subject to this Agreement.
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Your2.5.3 Also, consent,AdHoc givenmay whenrestrict, you voluntarily give us Personal Informationmodify, or limit Player’s access to, and use of, part or all of the Game or Services, depending on the territory in which Player is located and/or the age of the Player. Some or all of the Game or Services may not be available (in whole or in part) where Player is located or may only be available in a modified version, if wethey askdo fornot yourcomply consent.with the laws which apply in Player’s territory.
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A legitimate interest, meaning a commercial or business interest that is important to us or another company, and which we’ve balanced against your privacy rights. 3. ToS:
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Adhoc3.1 Account legal obligations, such as our legalCreation and regulatory obligations to respond to court orders and cooperate with law enforcement.
Collection and Use. We only collect and process Personal Information as necessary to provide Dispatch and other Services you may request. The sources of collection and specifics of use are described below:Management:
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Dispatch.3.1.1 Account DispatchRequirement: Some isfeatures availableof the Game may require Player to playcreate onan variousaccount Platforms.(“AdHoc AdhocAccount”). If receivesAdHoc some data from your gameplay, butrequires the dataPlayer isto not personally identifiablecreate or linkablemaintain backan AdHoc Account, then Player agrees to you,provide soaccurate itand iscomplete notinformation Personalwhen Informationcreating foran purposesaccount ofand thisto Privacykeep Policy.Player’s account details updated.
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Players3.1.2 Account loginSecurity: Player tois playresponsible Dispatchfor viamaintaining the Platform’sconfidentiality userof interface.Player’s AdhocAdHoc doesAccount notcredentials have(e.g., username and password) and for all activities that occur under Player’s AdHoc Account. Player should notify AdHoc immediately if Player suspects any unauthorized use or access toof playerPlayer’s accountAdHoc profiles or other Personal Information from your account with the Platform.Account.
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Adhoc3.1.3 Non-Transferability: Accounts doesare personal to Player and may not providebe playershared, accountssold, or a method to purchase or play Dispatch directly from us. transferred.
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Platforms3.2 User willConduct: Player provideagrees usto use the Game and Services in a manner that is lawful, respectful, and consistent with dataAdHoc’s fromPolicies. Player yourmay gameplay like actions taken, session duration, basic device data (e.g., operating system, display resolution, etc.), and regional geolocation to help us facilitate and maintain the game. The gameplay data we receive from the Platform is not linked back to an identifiable player account. not:
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Adhoc3.2.1 Engage alsoin receivesharassing, anonymousabusive, dataor fromdiscriminatory playerbehavior selectionstoward during the story portion of the game, which we use to understand howother players interact with the game and to inspire future content.
Please note that this Privacy Policy does not apply to the Platforms that offer Dispatch for download, purchase, or play.AdHoc You are encouraged to read the Platform’s privacy statement to learn more about its privacy practices. Please contact the Platform if you have questions about its privacy practices.staff.
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Customer Support. If you contact us to inquire about our games, request support,3.2.2 Post or forshare anycontent otherthat reason:is obscene, defamatory, or violates the rights of others (e.g., intellectual property or privacy rights).
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We3.2.3 Use willthe collectServices yourto name,distribute email,malware, andspam, or other informationharmful you voluntarily give us to provide customer support. content.
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If3.2.4 Exploit youbugs, submitglitches, aor privacyerrors request,in wethe will collect your email address and other details as neededGame to verifygain youran identityunfair and process your request.
Our Mailing Lists. If you join our mailing list, you will provide your email address. Adhoc uses this information to send you updates and information about the Services. You can unsubscribe from future messages by clicking the Unsubscribe link provided in our email messages.advantage.
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Adhoc3.2.5 Impersonate Discord.others, Ifincluding youAdHoc’s registerstaff toor participateother in the Adhoc Studio Discord forum: players.
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You3.3 User-Generated mustContent register and create an account through Discord according to its Terms of Service and Privacy Policy available on the login page. (UGC):
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Any3.3.1 Definition: “UGC” Personalmeans Informationany youcontent providePlayer viacreates Discordor isuploads voluntaryto andthe withServices, yoursuch consent.as in-game creations, chat messages, or posts on AdHoc-controlled forums or social media channels.
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Please3.3.2 License beto awareUGC: The that your forum communications are publicly viewable by other forum participants, andGame may be collected, copied, or distributed by other forum participants. Adhoc does not control and is not responsible for any forum communications or interactions.
Other Communications. If you choose to complete one of our surveys, rewards, or giveaways, we may collect your name, email address, mailing address, view/claim data, and any information you include in your responses. This information is collected with your consent when you initiatefeature the communication and we use itability for the purposesPlayer statedto atcreate UGC. By creating or uploading UGC, Player grants AdHoc a worldwide, perpetual, irrevocable, transferable, fully-paid, royalty-free license to use, reproduce, modify, distribute, and display Player’s UGC in connection with the time of collection, to improve our gamesGame and otherServices, services,including for promotional, marketing and toadvertising communicate with you according to your preferences.purposes.
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Adhoc3.3.3 Responsibility: Player usesis thesolely Personalresponsible Informationfor wePlayer-generated collectUGC toand achievemust theensure purposesit statedcomplies atwith thethis timeAgreement ofand collectionapplicable laws. AdHoc may remove or describedmoderate UGC in thisits Privacysole Policy.and Additionally,absolute wediscretion maywithout use your Personal Information to:notice.
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Monitor3.4 In-Game your compliance with any of your contracts with us.Items:
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Protect3.4.1 No yourOwnership: The Game may feature the ability for the Player to acquire virtual items, currency, or others’rewards privacy(“In-Game Items”) that are earned and/or purchased in the Game (e.g., skins, weapons, credits, etc.). In-Game Items are licensed to Player on a non-exclusive and enforcerevocable thisbasis. To Privacybe Policy.clear, Player acquires no ownership rights in and to In-Game Items. In-Game Items have no monetary value and cannot be sold, traded, or redeemed for real-world currency unless expressly permitted by AdHoc.
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If3.4.2 Purchases: All wepurchases believeof itIn-Game isItems necessary,are identify,final contact,and non-refundable, except as required by applicable law. AdHoc may modify or bringremove legalIn-Game actionItems againstin personsits sole and absolute discretion, with or entitieswithout who may be causing injurynotice to you, to Adhoc, or to others.Player.
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Comply3.4.3 Third-Party withPlatforms: If Player purchases the Game and/or In-Game Items through a law,third-party regulation,platform legal(e.g., process,Steam, orPlayStation courtStore), order.Player is also subject to that platform’s terms, conditions and refund policies.
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Fulfill3.5 Online anyFeatures otherand purpose to which you consent.
COOKIE NOTICEConnectivity:
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The3.5.1 Internet SiteRequirement: Some usesor Googleall Analyticsof cookiesthe Game features may require an Internet connection, and relatedPlayer technologiesis tosolely helpresponsible usfor understandthe how visitors findcost and interactmaintaining withof thean Site.Internet You can read more about these cookies here under the “Analytics” heading. You can change the cookie settings on your device or install a third-party cookie plug-in to block certain cookies or alert when the Site attempts to install a cookie on your device. You can also delete cookies that load to your device.connection.
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DATA3.5.2 Server RETENTIONAccess: The Game may include certain features available only through Internet access. Such features are provided in AdHoc’s sole and absolute discretion and may be suspended or terminated at any time, including without limitation, for maintenance or if Player violates this Agreement.
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Adhoc3.5.3 Multiplayer retainsConduct: If the PersonalGame Informationfeatures wemultiplayer collectmodes, aboutPlayer you only as long as neededagrees to fulfillfollow theAdHoc’s purposecommunity forguidelines whichand itrespect wasother collected. For example, if you contact us with a question about a game or to request customer support, we will delete your Personal Information after responding to your inquiry. Privacy request information is retained for two years or as otherwise required by law. players.
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When we no longer have a business need for your Personal Information, we will either delete, de-identify or anonymize it whenever feasible. Where not feasible (such as data in our backup archives) we will securely store it3.6 Monitoring and keep it isolated from further processing until it can be permanently deleted.Enforcement:
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DISCLOSURES3.6.1 AdHoc TOreserves THIRDthe PARTIESright to monitor Player’s use of the Services to ensure compliance with this Agreement.
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Adhoc3.6.2 AdHoc willmay onlysuspend, discloseterminate, Personalor Informationrestrict wePlayer’s collectaccess to certainthe third parties as necessary achieve our business purposes. This means we will only disclose your Personal Information as described belowGame or your permissionServices, or astake legallyother requiredactions of(e.g., us.banning Inaccounts theor precedingremoving 12UGC), months,if weAdHoc haveconcludes disclosedin theits Personalsole Informationand weabsolute collecteddiscretion to:that player has violated this Agreement or AdHoc’s Policies, or for any other reason in AdHoc’s sole and absolute discretion.
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Service3.7 Beta/ Providers.Early AdhocAccess usesVersions aand varietyTesting: From time-to-time the Game may be offered in “beta” or “early access” forms, meaning that testing and development of servicethe providersGame suchis asstill dataunderway, storageand providers,the analytics,Game offered is not finalized or complete. As such, the Game may be permanently or temporarily unplayable, inaccessible, unusable, and/or unable to function properly. AdHoc may, from time to time and without notice, remove data, gameplay, assets and other technologyfeatures services.from Thethe typeGame (collectively, “Wipes”). This may result in Player no longer being able to access or use all or part of informationPlayer’s settings, account features or stored gameplay data. By playing the Game in a beta or early access format, Player understands and agrees that weWipes disclosemay occur from time to atime servicewithout provider will depend on the service that they provide to us. Our service providers are subject to contractual agreements that protect your Personal Information, and we require all service providers to maintain confidentiality standards that are commercially reasonable to ensure the security of your Personal Information. notice.
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Game storefronts and distributors. Adhoc may require support from third parties to sell or distribute our games. If so, Adhoc might share your Personal Information with those companies for this purpose.4. TERMINATION:
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Law4.1 By enforcementPlayer: Player may stop using the Game or otherServices governmentat agencies,any astime permittedby uninstalling the Game and ceasing to access the Services. No refunds will be provided for unused content or subscriptions unless required by law.
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Cookie4.2 By informationAdHoc: AdHoc recipients,may subjectsuspend or terminate Player’s access to theirthe respectiveGame Privacyor Policys.Services at any time, with or without notice, for reasons including, but not limited to:
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Other4.2.1 Violation Thirdof Parties,this as permitted by applicable law, for example: if we go through a business transition (e.g., merger, acquisition,Agreement or saleany of aAdHoc’s portion of our assets); to comply with a legal requirement or a court order; when we believe it is appropriate in order to take action regarding illegal activities or prevent fraud or harm to any person; to exercise or defend our legal claims; or for any other reason with your consent.Policies.
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Aggregated4.2.2 Discontinuation andby DeidentifiedAdHoc Information. We reserveof the right to disclose aggregated, anonymized,development or deidentifiedsupport informationof aboutthe any individuals with nonaffiliated entities for marketing, advertising, researchGame or other purposes, without restriction.
WILL MY PERSONAL INFORMATION GO TO OTHER COUNTRIES?Services.
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Adhoc is owned and operated in the United States. If you access Services from outside the United States, the Personal Information we collect about you may be transferred outside of your country of origin to our servers in the United States4.2.3 Legal or othertechnical countries. We are committed to transferring Personal Information via an adequacy decision, standard contractual clauses, or other lawful data transfer mechanism. Some countries’ laws may be more restrictive than in the United States and may result in government access to Personal Information in some cases. By allowing us to collect Personal Information about you, you consent to the transfer and processing of your Personal Information as described in this paragraph.reasons.
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HOW4.3 Effect DOESof ADHOCTermination: Upon KEEPtermination, DATAPlayer’s SECURE?license to use the Game and Services ends, and Player must immediately cease all use and delete any installed copies of the Game. Player’s account, In-Game Items, and progress may be deleted, and AdHoc is not liable for any loss of data or content.
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Safeguards.5. INTELLECTUAL Adhoc implements and maintains technical, organizational, and physical measures in place to help protect your information from unauthorized access, processing, or disclosure. We maintain internal policies to govern the collection, processing, access, and handling of data. We use technical safeguards to protect information online and stored on our systems. Please note, however, that no transmission of data over the Internet is 100% secure, and we cannot guarantee that unauthorized third parties will not defeat our security measures or use your Personal Information for improper purposes. PROPERTY:
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Your5.1 AdHoc’s Account.Intellectual WhenProperty: The youGame, register or create an account with us, you will have a loginServices, and password.all Werelated encouragecontent you(e.g., totrademarks, takelogos, steps to protect against unauthorized access to your password, phone,artwork, and computermusic) by,are amongprotected by copyright, trademark, and other things,intellectual signingproperty offlaws. Player after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your login and password private. We aremay not responsible foruse any lost,of stolen,AdHoc’s orintellectual compromisedproperty passwords,without orAdHoc’s forprior anywritten activityconsent, onexcept youras accountpermitted viaunder unauthorizedthis activity.Agreement.
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Social Networking. If you access Services from a social networking website, we may receive Personal Information about you from such website, as governed by the terms of use and privacy policy of that website. We may retain this Personal Information with the information we collect from you by other means. Your use of social networks via a link from Services is entirely optional and subject to the privacy policy and terms of use of the social networking website you choose to use.5.2 Feedback:
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YOUR5.2.1 Player PRIVACYmay CONTROLSbe inclined to want to share Feedback, good, bad or otherwise, with AdHoc. “Feedback” means: (i) submissions, materials, information, proposals, ideas, concepts, pitches, comments, posts, communications, messages, suggestions, stories, know-how, artwork, drawings, audio, visual or audiovisual works; and (ii) all other types and forms of intellectual property not described in subsection (i). But if Player chooses to provide AdHoc with Feedback, AdHoc needs to be free to use the Feedback how it sees fit, without compensating Player in any way and without attribution to Player. Also, Player agrees that any Feedback that Player provides will not be held in confidence or trust by AdHoc, and that no confidential, independent contractor, partnership or fiduciary relationship is intended or created between Player and AdHoc in any way by virtue of Player providing AdHoc with Feedback. AdHoc has no obligation to acknowledge or respond to any Feedback that it receives from Player.
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Adhoc5.2.2 If Player provides youAdHoc with any Feedback, Player hereby assigns, and agrees to assign to AdHoc, all right, title and interest in and to such Feedback. To the extent that applicable law in Player’s state or country prohibits such assignment, Player agrees that Player hereby grants (and shall grant) to AdHoc the following license: a non-exclusive, transferable, worldwide, perpetual, irrevocable, fully-paid, royalty-free license, with the abilityright to directlymultiple control muchlevels of thesublicensing, Personalunder Information we collectany and holdall aboutintellectual you.property Yourights canthat Player owns or controls, to use, copy, modify, create derivative works based upon, distribute copies of, publicly perform, publicly display and otherwise exploit the Feedback for any purpose. This license does not lapse or expire even if AdHoc does not exercise its rights under this license within a certain period of time. If Player has rights in the Feedback that cannot be licensed to AdHoc under applicable law (such as moral and other personal rights), Player hereby waives and agrees not to assert those rights. Player understands and agrees that you Player is freely providing Feedback, that AdHoc does not have to use the methodsFeedback, and that Player will not be compensated in any way for the Feedback. Player represents and warrants that Player has rights in any Feedback that Player provides to AdHoc sufficient to grant AdHoc the license rights described below to control how we collect and use your Personal Information:above.
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No6. DISCLAIMERS PlayerAND Accounts.LIMITATION AdhocOF does not offer player accounts for Dispatch or any other game. Dispatch is available on Platforms via your player account. Please direct any questions about your player account to the Platform. LIABILITY:
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6.1 No PlatformWarranties: The Support.Game Adhocand Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. AdHoc does not offerguarantee that the Game or supportServices playerwill accountsbe uninterrupted, available at all times, bug-free, error-free, or anfree onlineof store for any Platform. If you have questions about playing Dispatch, purchases,viruses or yourother Platformharmful player account, please contact the Platform. components.
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Our6.2 Limitation Mailingof ListLiability: To the maximum extent permitted by law, AdHoc and Otherits Adhocaffiliates, Emails.officers, Ifemployees, youand opt-inlicensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising from or related to ourPlayer’s mailing list, you may receive informational or marketing emails from Adhoc about our games and other Services. You can unsubscribe from receiving future emails by clicking the Unsubscribe link found in anyuse of the emails we send you,Game or byServices, contactingeven usif atadvised http://mailto:[email protected]of the possibility of such damages. AdHoc’s total liability to requestPlayer for any claim arising under this Agreement will not exceed the amount Player paid for the Game or Services in the 12 months prior to be removed from the mailing list.claim.
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Do6.3 Assumption Notof Track.Risk: Player Doassumes Notall Trackrisks signalsassociated arewith signalsPlayer’s sentuse throughof athe browserGame informingand usServices, including without limitation risks related to seizures, online interactions with other players and the security of your device or account. Some Players may experience epileptic seizures when exposed to certain light patterns or flashing lights, including some of the visual effects that youappear doin notcertain wantvideo togames. Symptoms may even be tracked.experienced Currently,by ourindividuals systemswith dono nothistory recognizeof browserepilepsy “do-not-track”or requests. photosensitivity. If thisPlayer changeshas inan epileptic or photosensitivity condition, please first consult your physician before playing the future,Game weor willusing updatethe this Privacy Policy.Services.
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Device7. INDEMNIFICATION: Player Settings.agrees Youto canindemnify, controldefend and hold harmless AdHoc and its affiliates, officers, employees, and licensors from any claims, losses, damages, or expenses (including reasonable attorneys’ fees) arising from Player’s use of the dataGame weor collectServices, throughPlayer’s cookiesviolation andof relatedthis technologiesAgreement byor adjustingPlayer’s your device settings.UGC.
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Block8. BINDING LocationARBITRATION Tracking.AND YouCLASS canACTION stopWAIVER: READ allTHIS collectionSECTION ofCAREFULLY. IT preciseMAY locationSIGNIFICANTLY dataAFFECT throughPLAYER’S anLEGAL applicationRIGHTS, byINCLUDING uninstallingWAIVING thePLAYER’S applicationRIGHT orTO withdrawingFILE yourA consentLAWSUIT throughIN yourCOURT deviceOR settings.TO YouPURSUE canCLAIMS alsoIN resetA yourCLASS deviceOR AdREPRESENTATIVE Id at any time through your device settings, which is designed to allow you to limit the use of information collected about you. CAPACITY.
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Exercising Your Privacy Rights. If you wish to exercise your rights under applicable privacy laws beyond8.1 Disputes: To the above-describedfullest methods,extent or if you want to express concerns, lodge a complaint or request information, please submit a verifiable request to us at http://mailto:[email protected]. We try to respond to a verifiable request within the period requiredallowed by applicable law.law, IfPlayer weand requireAdHoc moreagree time,to wesubmit willall notifyDisputes youbetween Player and AdHoc to individual, binding arbitration pursuant to the provisions in writingthis Agreement. A “Dispute” means any dispute, claim, or controversy (except as to Excluded Disputes described below) between Player and AdHoc that in any way relates to or arises from any aspect of Player’s access, use or interaction with AdHoc, the Game or Services. A Dispute shall be subject to these binding arbitration and class action waiver provisions regardless of whether it is based in contract, statute, regulation, ordinance, tort (including fraud, misrepresentation, fraudulent inducement, or negligence), or any other legal or equitable theory. This includes claims or requests for relief that accrued before Player entered into this Agreement or after Player’s access or use of the reasonGame or Services ended or was terminated by AdHoc. Player understands that there is no judge or jury in arbitration and extensionthat period.court Wereview willof deliveran ourarbitration writtenaward responsemay bybe maillimited or electronically, at your option. We do not charge a fee to process or respond to a verifiable request unless we have legal grounds to do so, such as requests that are excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
NOTICE OF PRIVACY RIGHTSavailable.
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This8.2 Disputes sectionexcluded providesfrom noticesarbitration: Notwithstanding relatedthe parties' agreement to consumerresolve privacyall laws.Disputes Somethrough arbitration, AdHoc shall have the right, but not the obligation, to bring an action in state or federal court that for any Disputes against Player for: fraud, any violation of theselaw, lawspatent may not apply to you,infringement or Adhocinvalidity, maycopyright beinfringement, exemptmoral fromrights certainviolations, legaltrademark obligations,infringement, inand/or whichtrade casesecret themisappropriation information(“Excluded in this section is offered as a courtesy. Disputes”).
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United8.3 Initial StatesDispute PrivacyResolution: In Rights.an Ineffort to accelerate resolution and reduce the Unitedcost States,of consumerany privacyDispute isbetween governedPlayer and AdHoc, Player and AdHoc agree to first attempt to negotiate any Dispute informally for at least sixty (60) days before either party initiates arbitration (the “Initial Dispute Resolution Period”); provided however, the Initial Dispute Resolution Period may be shortened by federalAdHoc privacyif lawsexigencies coveringexist specificas industriesdetermined orby dataAdHoc usesin andits stategood privacyfaith lawsbusiness providingjudgment. The general60-day consumerperiod privacybegins rights.upon California,receipt Colorado,of Connecticut,written Iowa,notice Nevada,from Oregon,the Tennessee,party Texas,raising Utah,the Virginia,Dispute. If andPlayer has a growingDispute listwith ofAdHoc, additionalPlayer statesmust requirenotify companiesAdHoc toin informwriting consumers about their privacy rights and provide a method to exercise those rights. Below please find notices of privacy pursuant toat the Californiafollowing Consumeremail Privacyaddress: Act[email protected] andusing otherthe statesubject privacyline laws“Initial thatDispute similarly require companies to giveNotice.” Player’s notice of yourDispute privacymust rights.be individual to Player and must include Player’s full legal name, email address associated with Player’s account and Player’s residential address. If the Dispute involves a minor, then the notice must also include the full name of at least one parent or guardian. The notice of Dispute also must describe the Dispute, explain the facts of the Dispute as Player understands them, and explain what Player would like AdHoc to do to resolve the problem. The parties shall use good faith efforts to settle any Dispute, and Player agrees that a notice of Dispute containing all of the information required above, followed by at least 60 days of good faith negotiation, are preconditions to Player initiating arbitration. A notice of Dispute will not be valid, will not start the Initial Dispute Resolution Period, and will not allow Player to initiate arbitration, unless it contains all of the information required above. If Player commences an arbitration without having previously provided a valid and compliant notice of Dispute, Player and AdHoc agree that the applicable arbitration provider (or the arbitrator, if one has been appointed) must suspend the arbitration until Player complies with this subsection. Player and AdHoc authorize the arbitration provider or the arbitrator to decide summarily whether the party that commenced an arbitration complied with this subsection.
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Right8.4 Binding to know. Adhoc provides the required information for a consumer’s right to know in this Privacy Policy. We may provide you with additional notices about other ways we process your Personal Information, such as by sending you a notice via email or posting information in a game.Arbitration:
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Right8.4.1 If a Dispute cannot be resolved through negotiations during the Initial Dispute Resolution Period, then either party may thereafter initiate binding arbitration as the sole means to reasonableformally expectations.resolve Youthe canDispute, expect Adhocsubject to collect,AdHoc’s use,rights orto disclosepursue yourExcluded PersonalDisputes Informationthrough responsiblya court of law. The arbitration will be administered by JAMS in accordance with the JAMS Streamlined Arbitration Rules and notProcedures for(the any“JAMS otherRules”) purpose other thaneffective as statedof the date of the notice of Dispute, which are available at the timeJAMS ofwebsite: collectionhttp://www.jamsadr.com/rules-streamlined-arbitration, oras describedmodified inby this Privacy Policy. If we collect or use your Personal Information based on your consent, we will also notify you of any changes and will request your further consent as required by law. You may withdraw your consent at any time with reasonable notice by contacting http://mailto:[email protected].Agreement.
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Right8.4.2 Arbitration hearings shall be conducted by videoconference only, unless otherwise agreed by the parties. Player and AdHoc agree to deletion.submit Uponto yourthe requestpersonal andjurisdiction whenof requiredany federal or state court located in Los Angeles county, California, in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by law, we will delete your Personal Information from our systems. This right is not absolute, and we may be entitled to retain and process your Personal Information despite your request. If you make this request, we balance certain legal, contractual, and business interests against your right to request the deletion of your Personal Information.arbitrator.
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No8.4.3 The sellingarbitrator orwill sharingmake Personala Information.decision Somein jurisdictionswriting entitlebut consumersneed not provide a statement of reasons unless requested by a party. The arbitrator must follow applicable law, and either party shall have the right to optappeal outan arbitrator’s decision for an error of law within thirty (30) days of such decision being communicated to the parties. The decision of the salearbitrator orshall sharingbe final and binding on Player and AdHoc, and any award of theirthe Personalarbitrator Informationmay orbe targetedentered advertisingin practices.any Adhoccourt doesof notcompetent sell your Personal Information or share your Personal Information with third parties for cross-contextual behavioral advertising purposes. jurisdiction.
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No8.4.4 The automatedarbitrator decision-makingshall determine the scope and enforceability of these arbitration terms, including whether a Dispute is subject to arbitration. The arbitrator has authority to decide all issues of validity, enforceability or profiling.arbitrability, Adhocincluding, doesbut not uselimited automatedto, decision-makingwhere a party raises as a defense to arbitration that the claims in question are exempted from this Agreement or that any formportion of automatedthis processingAgreement ofis Personalnot Information to evaluate, analyze, or predict your performance, preferences, choices, or behavior. enforceable.
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No8.4.5 Excluding sensitiveExcluded PersonalDisputes, Information.if Adhoca doeslawsuit filed in court includes claims or requests for relief that are arbitrable and claims or requests for relief that are not collectarbitrable, sensitive Personal Information,Player and inAdHoc noagree casethat willany Adhocnon-arbitrable useclaims or disclose sensitive Personal Informationrequests for relief shall be stayed pending the purposecompletion of inferringthe characteristicsarbitration aboutof athe consumer.arbitrable claims or requests for relief.
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No8.5 CLASS healthACTION data.WAIVER: TO AdhocTHE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, PLAYER AND ADHOC AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A CLASS ACTION, COLLECTIVE ACTION OR CLASS ARBITRATION, OR AS A PRIVATE ATTORNEY GENERAL. To the extent applicable law does not collectpermit anywaiver healthof data.private Someattorney lawsgeneral entitleclaims, consumersbut permits them to certainbe detailsarbitrated, aboutthen healthsuch dataclaims collected about them, including (i) confirmation of whether the entity collects, shares, or sells the consumer’s health data and access that data, including a list of all third parties and affiliates with whom the entity has shared or sold the health data and a method to contact those third parties, (ii) a method to withdraw consent related to use of health data, and (iii) the right to have their health datashall be deleted.resolved in arbitration.
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Right8.6 30-day right to accuracy,opt andout of arbitration: Player has the right to correctopt-out yourand Personalnot Information.be You can correct or update your Personal Information heldbound by Adhocthe arbitration agreement and class action waiver provisions in Agreement by contactingsending http://mailto:[email protected].written Wenotice of Player’s decision to opt-out to the following email address: [email protected] using the subject line “Arbitration Opt-Out.” The notice must be sent within 30 days of Player purchasing the Game; otherwise, Player shall be bound to arbitrate disputes in accordance with this Agreement. If Player opts out of these arbitration provisions, AdHoc also will updatenot ourbe recordsbound toby reflect your accurate information.them.
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Right8.7 Severability and waiver of jury trial: If any clause within this arbitration section (other than the Class Action Waiver clause above) is found to databe portability.illegal Inor someunenforceable, cases,that weclause arewill requiredbe severed from this arbitration section, and the remainder of this arbitration section will be given full force and effect. If the Class Action Waiver clause is found to providebe yourillegal Personalor Informationunenforceable, this entire arbitration section will be unenforceable, and the Dispute will be decided by a court of competent jurisdiction in any state or federal court located in Los Angeles county California, and Player and AdHoc each agree to another organization at your request andwaive in athat structured,instance, commonly used machine-readable format, so thatto the otherfullest organizationextent canallowed readby andlaw, useany it.trial by jury.
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Right9. GOVERNING LAW AND JURISDICTION: The laws of the State of California and the United States of America, without regard to accessconflict-of-law yourrules, Personalgovern Information.this Adhoc will provide you with a copy of your Personal Information held by us upon your request and where required by law, along with details about the types of Personal Information we process, why we process it,Agreement, and any thirdDispute partiesand weExcluded workDisputes withbetween Player and AdHoc. Any Dispute not subject to collectarbitration Personaland InformationExcluded onDisputes ourmust behalf.be Certainbrought lawsby mayeither limitparty in a court of competent jurisdiction in any state or federal court located in Los Angeles county California. Each party submits itself to the scopeexclusive jurisdiction and venue of those courts, and waives all jurisdictional, venue and inconvenient forum objections to those courts. In any litigation (including any appeals) to enforce any part of this Agreement, a Dispute or frequencyExcluded ofDispute, requestsall wecosts mustand fulfill. fees, including attorney's fees, will be paid by the non-prevailing party.
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Right10. INTERNATIONAL USE: The Game and Services are controlled and operated from the United States. If Player accesses the Game or Services from outside the United States, Player is responsible for complying with local laws. AdHoc makes no representation that the Game or Services are appropriate or available for use in all jurisdictions. Some features or content may be restricted in certain regions due to non-discrimination.platform, If you reside in a jurisdiction that extends a right to non-discrimination related to the exercise of privacy rights, we will not (i) deny you goodslegal or services,technical (ii) charge you different prices or rates for goods or services, (iii) provide you a different level or quality of goods or services, (iv) retaliate against you as an employee, applicant for employment, or independent contractor; or (v) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services, because you exercised your statutory right unless permitted by law.requirements.
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Right to disclosure of certain information. You may have a right to request information about how we collect and use your Personal Information, such as (i) the categories of Personal Information we have collected about you; (ii) the categories of sources for the Personal Information we have collected about you; (iii) our business purpose for collecting, using, disclosing, or selling that Personal Information, as applicable; and (iv) the categories of third parties with whom we disclose that Personal Information. Adhoc does not sell or share your Personal Information, but if we did you could request two separate lists stating: (a) sales, identifying the Personal Information categories that each category of recipient purchased; and (b) sharing for a business purpose, identifying the Personal Information categories that each category of recipient obtained. Certain laws may limit the number or frequency of requests we must fulfill. 11. MISCELLANEOUS:
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Right11.1 Entire toAgreement: This restrictAgreement, processing.together Youwith mayAdHoc’s havePrivacy Policy and Policies, constitutes the rightentire toagreement requestbetween thatPlayer weand restrictAdHoc regarding the processingGame ofand yourServices, Personaland Informationsupersedes ifany (i)prior the data is inaccurate, (ii) the processing is unlawful, (iii) we no longer need the Personal Information, or (iv) you exercise your right to object. Your right to restrict may be limited to Personal Information that is sensitive in nature, or that is sold or shared for certain purposes.agreements.
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Right11.2 Severability: If any provision of this Agreement is found to object.be Youinvalid mayor haveunenforceable, the rightremaining toprovisions request,will underremain certainin circumstancesfull force and where we are required to do so by law, that we limit our processing of your Personal Information as you request. effect.
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California’s11.3 No ShineWaiver: AdHoc’s thefailure Lightto Act.enforce Ifany youright areor provision of this Agreement will not constitute a residentwaiver of thethat Stateright ofor California, California’s Shine the Light Act (Civil Code sections 1798.83-1798.84) entitles California consumers to request certain disclosures regarding Personal Information sharing with affiliates and/or third parties for marketing purposes.
European Union Privacy Rights. Adhoc adopted this section to comply with the European Union’s General Data Protection Regulations and its United Kingdom counterpart law (collectively “GDPR”). This section applies solely to data subjects whose Personal Information is subject to GDPR protections (“Data Subjects”). Adhoc operates the Site as a data controller. If you are a Data Subject, you have the following rights in relation to Personal Information we hold about you:provision.
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Right11.4 Assignment: AdHoc may assign this Agreement or any rights hereunder to knowa howthird weparty processwithout yournotice Personal Information. We have setor the requiredrequirement noticesof inPlayer’s consent. Player may not assign any of Player’s rights or obligations under this Privacy Policy. We may provide you with additional notices about other ways we process your Personal Information, such as by sending you a notice via email or by other means of communication.Agreement.
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Right11.5 Force Majeure: AdHoc shall not be liable for delays or failures to accessperform your Personal Information. You can requestdue to accesscauses yourbeyond PersonalAdHoc’s Information.reasonable Uponcontrol request,for weevents willincluding providebut younot withlimited ato, copynatural ofdisasters, yourstrikes, Personal Information, along with details about the types of Personal Information we process, why we process it, and any third parties we work with to collect Personal Information on our behalf. We may have onewars, or moretechnical legally valid reasons to refuse your request in whole or in part, for example in order to protect the rights of other individuals.outages.
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Right11.6 Language: This toAgreement restrictis processingwritten in English. Any translations are provided for convenience, and the English version will control in case of your Personal Information. You can request that we restrict the processing of your Personal Information if (i) the data is inaccurate, (ii) the processing is unlawful, (iii) we no longer need the Personal Information, or (iv) you exercise your right to object.conflict.
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Right12. ADHOC toCONTACT rectify your Personal Information. INFORMATION: If youPlayer becomehas awareany thatquestions about this Agreement or the Personal Information that we hold about you is incorrect, or if your situation changes (e.g., change of address),Game, please informcontact usAdHoc and we will update our records.at:
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RightAdHoc toStudio, dataInc.
Email: portability.[email protected]
Website: In some cases, we are required to provide your Personal Information to another organization at your request and in a structured, commonly used machine-readable format, so that the other organization can read and use it.https://www.adhocstudio.com
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Right to erasure (a.k.a. the “right to be forgotten”). Upon your request, and in certain circumstances and where we are required to do so by law, we are required to delete your Personal Information. This right is not absolute, and we may be entitled to retain and process your Personal Information despite your request. If you make this request, we balance certain legal, contractual, and business interests against your right to request the deletion of your Personal Information.
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Right to object to certain processing of your Personal Information. Upon your request, and in certain circumstances and where we are required to do so by law, we will limit our processing of your Personal Information as you request.
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Right to not be subject to Automated Decision-Making (“ADM”). Adhoc does not use automated decision-making or profiling as part of the Site. If this changes in the future, we will update this Privacy Policy and provide you with an option to exercise your privacy rights related to Personal Information processed using ADM.
Data Subjects may exercise these rights over their Personal Information by following the instructions under Your Privacy Controls, subject to any exceptions and limitations that may apply. We endeavor to respond to requests from Data Subjects within 30 days of receipt. If you are an Data Subject and you believe we are unlawfully processing your Personal Information, you also have the right to complain to your local data protection supervisory authority. If you are a resident in Switzerland, you have the right to complain to the Swiss data protection authorities. If we cannot comply with part or all of your request, we will explain the reasons in our response.
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Canadian Privacy Rights. We adopted this section to provide supplemental information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”). This section applies solely to residents of Canada where PIPEDA applies (“Canadian Consumers”). PIPEDA gives Canadian Consumers specific rights regarding Personal Information offering details on an identifiable person without the inclusion of name, title, telephone number and business address of an employee of a business or organization. The following paragraphs describe PIPEDA rights and explain how to exercise those rights.
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Right to know why we collect, use, and distribute the Personal Information we process. We have set the required notices in this Privacy Policy. We may provide you with additional notices about other ways we process your Personal Information, such as by sending you a notice via email or by other means of communication.
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Right to expect us to collect, use or disclose Personal Information responsibly and not for any other purpose other than which you consented. We set your expectations in this Privacy Policy and collect express or implied consent at various stages of collection or processing. If we collect or use your Personal Information based on your consent, we will also notify you of any changes and will request your further consent as needed. You may withdraw your consent at any time with reasonable notice by contacting http://mailto:[email protected].
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Right to accuracy of your Personal Information. We take steps to reasonably ensure that your Personal Information we are using is accurate. In most cases, we rely on you to ensure that your information is current, complete and accurate. We provide methods for you to correct, update, and delete inaccurate Personal Information in your account, and we will provide you with reasonable assistance to ensure that your Personal Information is accurate in our systems and with our service providers.
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Right to access your Personal Information. Upon written request and identity authentication, we will provide you with your Personal Information under our control, information about the ways in which that information is being used and a description of the individuals and organizations to whom that information has been disclosed. We will make the information available within 30 days or provide written notice where additional time is required to fulfil the request. If limited by law or potential infringement on another’s privacy rights, we may not be able to provide access to some or all of the Personal Information you request. If we must refuse an access request, we will notify you in writing, document the reasons for refusal and outline further steps that are available to you.
Canadian Consumers may exercise the above rights over their Personal Information by submitting a verifiable request as instructed under Your Privacy Controls, subject to our receipt of a verifiable request, as well as any exceptions and limitations that may apply. Adhoc endeavors to respond to requests from Canadian Consumers within 30 days of receipt unless we have a valid reason for delay, in which case we may take an additional 30 days to respond.
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Supplemental Notices. In addition to the above notices of privacy rights and details about our privacy practices described in this Privacy Policy, Adhoc provides the following supplemental notices of privacy practices for the jurisdictions listed below:
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France. In addition to the European Union Privacy Rights listed above, you have the right to provide us with general or specific instructions for the retention, deletion, and communication of your Personal Information after your death. The specific instructions are only valid for the processing activities mentioned therein and the processing of these instructions is subject to your specific consent. You may amend or revoke your instructions at any time. You may designate a person responsible for the implementation of your instructions. This person will be informed of your instructions in the event of your death and be entitled to request their implementation from us. In the absence of designation or, unless otherwise provided for, in the event of the death of the designated person, their heirs will have the right to be informed of your instructions and to request their implementation from us. To issue instructions, contact http://mailto:[email protected].
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Mexico. This Privacy Policy is available in Spanish upon request. In case of dispute, the Spanish version of this Privacy Policy shall prevail. The type of Personal Information we use, purpose of processing, and cookie information is listed above in this Privacy Policy. In general, we do not require your consent to transfer your Personal Information. By using the Services and providing us with your Personal Information, you agree to the data transfers detailed in this Privacy Policy that require your consent. The above descriptions of privacy rights to access, rectification, erasure, and object apply to residents of Mexico, as does the right to restrict processing to storage only (which includes the limitation to the use and disclosure of your Personal Information), and advertising. You also have the right to revoke the consent that you have provided us to process your Personal Information. To exercise any of your rights, contact http://mailto:[email protected].
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Hong Kong. As a Hong Kong data subject, you have legal rights in relation to the Personal Information we hold about you (to the extent permitted under applicable laws and regulations). You are entitled to make a Privacy Request to receive a copy of the Personal Information we process about you, a data correction request as well as a right to reject the use of your Personal Information for direct marketing purposes. We may charge a fee for a Privacy Request for access.
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China Mainland. Adhoc will only collect and use your Personal Information with your consent or with another lawful basis as described in this Privacy Policy. You can withdraw your consent anytime. When you withdraw consent, Adhoc the Personal Information processing based on your previous consent remains valid. Adhoc protects your Personal Information subject rights under PRC privacy laws, which includes the right to access, rectify, erase, copy personal information, and the like. For more information, see Your Privacy Controls above.
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Russia. If you are using any Services Russia, by doing so you consent to: (i) the processing of your information in accordance with this Privacy Policy for the purposes of the Russian Federal Law No. 152-FZ dated 27 July 2006 “On Personal Data” (as amended) or any replacement regulations; (ii) if legitimate interests, optimization of the Services or carrying out of the contract are mentioned herein, you agree that, for the purposes of Russian law, the consent so provided can be considered an additional ground for processing (meaning that the processing is conducted with your consent) and this consent also covers the processing of any cookies (to the extent that those qualify as personal data under Russian law); (iii) the cross-border transfer of your information to any country where Adhoc has databases or affiliates, in particular United States or other jurisdictions; (iv) for the purposes of Article 152.1 of the Russian Civil Code, the processing of your image in accordance with this Privacy Policy; and (v) for the purposes of Federal Law “On Marketing/Advertising”, that we may share advertising/marketing communications with you, unless you have opted-out from such communications. You have the rights to access, rectification, erasure/deletion, restrict processing to storage only, object, and you can control the use of your Personal Information for advertising purposes. We will update this posting if we materially change this Privacy Policy and we may request you to acknowledge such changes. Unless we require your acknowledgment, you shall be deemed to have agreed to the changes if you continue using the Services after the updated posting and any required notification. As regards the representative for Russia, you can contact us at http://mailto:[email protected]. Please include the word “Russia” in the subject line.
WHAT ABOUT LINKS ON THE SERVICES?
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This Privacy Policy applies only to Personal Information processed by us. It does not apply to your Personal Information that may be processed by a Platform. The Site may provide links to third-party websites or platforms for your convenience, but we have no ability to control, and we are not responsible for, the privacy and data collection, use, and disclosure practices of third-party websites. Any access to and use of linked websites is not governed by this Privacy Policy but instead is governed by the privacy policies of those websites. We encourage you to review and understand the privacy policies of third-party websites before providing them with any information.